The Moat House Hotel Reviews

The Moat House Hotel

Stafford, Staffordshire

5.0 out of 5 rating, 158 reviews

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5.0 out of 5 rating

5.0 out of 5 rating

158 reviews

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Alice S. Sent on 04/10/2024

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Absolutely no doubt in recommending The Moat House

We had our wedding here 2 weeks ago and I can not recommend this venue highly enough.
From day one Vicky and the wedding team made us feel special and could not do enough for us.
Emails returned within hours every time and invariably the answer was 'yes' to anything we asked. Every time we visited we were welcomed with smiles and drinks.
As for the actual day..... everything was perfect, care and consideration not just for us but extended to every guest we had.
I can't stop smiling thinking of our day, it was everything we wanted it to be from arriving the night before to leaving the day afterwards. I don't regret a single penny!
Thank you to the Moat House and to Vicky our wedding co-ordinator in particular.

We had our wedding here 2 weeks ago and I can not recommend this venue highly enough.
From day one Vicky and the wedding team made us feel special and could not do enough for us.
Emails returned within hours every time and invariably the answer was 'yes' to anything we asked. Every time we visited we were welcomed with smiles and drinks.
As for the actual day..... everything was perfect, care and consideration not just for us but extended to every guest we had.
I can't stop smiling thinking of our day, it was everything we wanted it to be from arriving the night before to leaving the day afterwards. I don't regret a single penny!
Thank you to the Moat House and to Vicky our wedding co-ordinator in particular.
- +7 Photos
The Moat House Hotel's reply:

Mr and Mrs Sharp

Thank you so much for your lovely feedback! It was a pleasure to see your plans come to life and a joy to coordinate your wedding day and I am very glad you had a perfect day, photos are amazing !!!
We wish you all the luck in the world for your future together.

I look forward to seeing you on many an anniversary in the future.

Warm regards

Vicky and the Events Team at the Moat House xxxxxx
Lindsay S. Sent on 01/10/2024

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Incredible day

The Moat House was the perfect venue for our special day, a beautiful venue and an incredible team. The support provided in the lead-up to the Wedding was fantastic with nothing being too much trouble. The support and guidance was second to none. Our day went so well thanks to Vicky B and the rest of the team.

The Moat House was the perfect venue for our special day, a beautiful venue and an incredible team. The support provided in the lead-up to the Wedding was fantastic with nothing being too much trouble. The support and guidance was second to none. Our day went so well thanks to Vicky B and the rest of the team.

The Moat House Hotel's reply:

Mr and Mrs Anderton,

Thank you for taking the time to give us your feedback, this is very much appreciated. We are pleased that you had such a lovely day, it was a pleasure to be a part of your day.

We look forward to celebrating your anniversary with you both.

All our love and best wishes.

Vicky and The Moat House Team xxxxx
Jessica D. Sent on 23/09/2024

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Mr & Mrs Dixon Wedding

Wow, what can I say about the moat house. From our initial discussion with Emily through to our big day with Vicky it was everything we ever dreamed of. The whole day went smoothly and nothing was too much for the team at the moat house. We would definitely recommend the moat house to anyone who is looking for such a magical experience on their wedding day. Thank you once again.

Wow, what can I say about the moat house. From our initial discussion with Emily through to our big day with Vicky it was everything we ever dreamed of. The whole day went smoothly and nothing was too much for the team at the moat house. We would definitely recommend the moat house to anyone who is looking for such a magical experience on their wedding day. Thank you once again.
- +9 Photos

Mr And M. Sent on 05/09/2024

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The moat house Acton Trussell

Was a bit apprehensive at first about having are wedding here but after all done we can fully say Vicky and the team knocked it out off the park, they couldn't do enough to make the day go so well and going that extra mile, can't say enough how much we and all the guests enjoyed the day,
Well done to all ❤️

Was a bit apprehensive at first about having are wedding here but after all done we can fully say Vicky and the team knocked it out off the park, they couldn't do enough to make the day go so well and going that extra mile, can't say enough how much we and all the guests enjoyed the day,
Well done to all ❤️
Stacey Sent on 30/08/2024

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Fantastic wedding experience

A fantastic venue, we felt that we didn't have to decorate the venue much as it's already so beautiful. Excellent value for money and helpful staff all the way through the wedding process.

A fantastic venue, we felt that we didn't have to decorate the venue much as it's already so beautiful. Excellent value for money and helpful staff all the way through the wedding process.
Lori W. Sent on 08/08/2024

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Everything we wanted

After only getting engaged last year and wanting a short engagement we knew a wedding for 2024 would be a big ask. From the moment we met Vicky and the Moathouse team we knew there was no other place for us to get married. The venue was gorgeous overlooking the canal alongside the beautiful Acton Suite it was the perfect setting for our big day. We had a church wedding arriving at the Moathosue for the remainder of the day and Vicky could do no more for us from start to finish during the day checking we were okay and stocked up with food and drinks, checking we were happy with how everything had turned out and even checking with us late in to the evening before going home.

Throughout the process we wanted to make some changes to our prescribed menu and again the team were more than accommodating to meet our needs. We cannot thank the Moathouse team enough for all they did for our special day and how easy they made everything for us.

Thank you!

After only getting engaged last year and wanting a short engagement we knew a wedding for 2024 would be a big ask. From the moment we met Vicky and the Moathouse team we knew there was no other place for us to get married. The venue was gorgeous overlooking the canal alongside the beautiful Acton Suite it was the perfect setting for our big day. We had a church wedding arriving at the Moathosue for the remainder of the day and Vicky could do no more for us from start to finish during the day checking we were okay and stocked up with food and drinks, checking we were happy with how everything had turned out and even checking with us late in to the evening before going home.

Throughout the process we wanted to make some changes to our prescribed menu and again the team were more than accommodating to meet our needs. We cannot thank the Moathouse team enough for all they did for our special day and how easy they made everything for us.

Thank you!
- +2 Photos
The Moat House Hotel's reply:

Hi Mr and Mrs Nicholls,

Thank you so much for your lovely feedback!
It was a pleasure to be part of your special day, and to look after yourselves, family & friends.
We wish you a life time of happiness and look forward to seeing you on many an anniversary in the future.

Best wishes

Vicky and the Events Team at the Moat House xxxxx
Tegan B. Sent on 11/06/2024

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Our Wonderful June Wedding at The Moat House

Me and my (now) husband tied the knot at The Moat House last week and had the most perfect day! Emily was our wedding coordinator and was fantastic in organizing all of the finer details. We felt very well supported, listened to and looked after on the day. We are extremely happy with how everything went from the ceremony, the wedding breakfast to the evening reception. We keep saying that we want to do it all over again as just had the BEST day! Thank you so much to Emily and the wonderful wedding team for giving us a day that we will treasure forever!

Me and my (now) husband tied the knot at The Moat House last week and had the most perfect day! Emily was our wedding coordinator and was fantastic in organizing all of the finer details. We felt very well supported, listened to and looked after on the day. We are extremely happy with how everything went from the ceremony, the wedding breakfast to the evening reception. We keep saying that we want to do it all over again as just had the BEST day! Thank you so much to Emily and the wonderful wedding team for giving us a day that we will treasure forever!
- +7 Photos
Gemma C. Sent on 10/06/2024

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Beautiful wedding venue

We had the most amazing wedding day, from start to finish everything was absolutely perfect and exactly how we wanted it. The team were so helpful and responsive throughout the planning process and Emily was amazing on the day! The venue and its surroundings are stunning, endless picture opportunities, we had so many compliments on our choice of venue. We couldn’t recommend the Moat House enough, from the moment we viewed it we knew it was for us, thank you for bringing our wedding plans to life!

We had the most amazing wedding day, from start to finish everything was absolutely perfect and exactly how we wanted it. The team were so helpful and responsive throughout the planning process and Emily was amazing on the day! The venue and its surroundings are stunning, endless picture opportunities, we had so many compliments on our choice of venue. We couldn’t recommend the Moat House enough, from the moment we viewed it we knew it was for us, thank you for bringing our wedding plans to life!
Jessica Sent on 08/06/2024

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Fanastic venue

If you're getting married go and visit the Moat House to see its beautiful photo opportunities and the beautiful venue. The staff are so attentive and always on hand to help! Throughout the planning process they constantly meet or call you to keep things up to date and ensure your day runs so smooth. We can't thank Vicky and the team enough for preparing us for this day any better than they did! They all go above and beyond even helping with jobs with our suppliers which were out of their hands! Our guests had nothing but compliments for food and rooms too. We had an amazing time and couldn't of done it without you. If we could do it again we'd be back we made the best choice on the best day with the best people! Thank you all soooo much! Head down you will NOT be dissappointed.

If you're getting married go and visit the Moat House to see its beautiful photo opportunities and the beautiful venue. The staff are so attentive and always on hand to help! Throughout the planning process they constantly meet or call you to keep things up to date and ensure your day runs so smooth. We can't thank Vicky and the team enough for preparing us for this day any better than they did! They all go above and beyond even helping with jobs with our suppliers which were out of their hands! Our guests had nothing but compliments for food and rooms too. We had an amazing time and couldn't of done it without you. If we could do it again we'd be back we made the best choice on the best day with the best people! Thank you all soooo much! Head down you will NOT be dissappointed.
- +2 Photos
The Moat House Hotel's reply:

Thank you so much for your lovely feedback! It was a pleasure to see your dreams for your big day come to life and to look after yourselves, family & friends.
We wish you a life time of happiness and look forward to seeing you on many an anniversary in the future.

Best wishes

Vicky and the Events Team at the Moat House
Hollie K. Sent on 06/06/2024

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Amazing experience

We had the most wonderful wedding day and Victoria always went that extra mile for us within the planning and also on the day she is truly a superstar. The venue is fantastic and we had so many compliments on our day and the surroundings of the venue.

We had the most wonderful wedding day and Victoria always went that extra mile for us within the planning and also on the day she is truly a superstar. The venue is fantastic and we had so many compliments on our day and the surroundings of the venue.

The Moat House Hotel's reply:

Thank you so much for your lovely feedback! It was a pleasure to see your dreams for your big day come to life and to look after yourselves, family & friends.
We wish you a life time of happiness and look forward to seeing you on many an anniversary in the future.

Best wishes

Vicky and the Events Team at the Moat House