Izzy · Married on 20/05/2021
Married on 20/05/21 - disappointing experience
My partner and I got married at the Master Builders when the hotel re-opened after lockdown. I understand there can be some teething issues, however the level of organisation was concerning and when our guests arrived there was no one to greet them and no one knew where they needed to go. There was also miscommunication regarding our registry pre-wedding interview which delayed the ceremony. I feel that the bar/restaurant staff were friendly and attentive. When we went to our room we were not greeted with anything other than a card, not provided with a breakfast menu and when asked if we could order some drinks were told that there was no one to bring them to us. Unfortunately, we were then overcharged and our bill was incorrect. Overall, we were not made to feel special on our day.Sent on 22/05/2021
Alex · Married on 31/10/2019
Truly magical day
We had a truly magical day at the Master Builders. The staff were incredible throughout the day and the chef was wonderful!Sent on 29/11/2019
Thanks to our Wedding Coordinator for all the help leading up to the wedding and setting up everything exactly how we wanted it.
Tracy · Married on 19/10/2019
Friendly and professional
We both had the most amazing day, and just about all of our guests commented on how beautiful the venue was.Sent on 29/11/2019
We would certainly rate both the venue and the service as a 5/5, we couldn’t have wished for a better day.
Every member of staff we dealt with were friendly and professional and made us all feel very welcome.
We would like to thank our Wedding Coordinator for all her support and the fantastic job she did in helping us have the wedding day that we wanted and helping it all come together perfectly on the day. The restaurant manager was also brilliant!
Rosie · Married on 18/10/2019
The perfect day
Thank you so so much for everything, we had the perfect day and all of our guests were so impressed with both the service and the venue!Sent on 29/11/2019
Jess · Married on 12/10/2019
made our wedding day so amazing
We would like to thank our Wedding Coordinator Liga and everyone at the Master Builder’s for making our wedding day so amazing and stress free.Sent on 22/10/2019
Everyone was so friendly and helpful. We were very impressed by the seamless change overs.
Our guests loved the rooms they stayed in too.
Thank you so much again for making our wedding day so special!
Kate · Married on 05/10/2019
Thank you so much!Sent on 15/10/2019
We both had an amazing day and would also like to extend our thanks to all the staff. All of our guests were really impressed and found them all so helpful.
Restaurant Manager Will and our Wedding Coordinator Liga really made our day so special and we couldn't thank them enough for all their support and guidance.
Emily · Married on 28/09/2019
Everything was superb
We had a fantastic day (well weekend!)!Sent on 15/10/2019
Thank you so much to our Wedding Coordinator Liga for all her help in organising our wedding and also to the Restaurant Manager Will and the team - they were also brilliant. Everything was superb and lots of the guests commented on the wonderful location, staff and food!
Rachael · Married on 21/09/2019
Service was faultless
We had such an amazing day! Thanks to our Wedding Coordinator Liga, Restaurant Manager Will and the rest of the team‘s excellent work, we were really impressed. The room was perfectly decorated / set up, service was faultless and all the staff were very friendly & helpful. Will also did a great job keeping things to time and announcing speeches etc. It meant we could just relax & enjoy the day. A massive thank you to you all and to the chef - we had a lot of comments about how good the food was.Sent on 25/09/2019
All the best!
Neil · Married on 03/08/2019
All were top notch!
IT WAS AMAZING!!Sent on 19/09/2019
Liga our event co-ordinator was very professional, knowledgeable and organised and a pleasure to deal with throughout from planning to the actual day we arrived.
We already knew the venue was fabulous from our first visit so I guess it was about the staff, food and service on the day.
All were top notch!
There were no issues, problems or hitches. All very professional with a calm and relaxed approach.
That also goes for the bar staff and kitchen staff. We ate and drank at the pub a few times over the course of the weekend (about 25 of us stayed the Friday before our wedding on the Saturday and about 12 of us stayed the Sunday night).. Everyone and everything was excellent.
We will be back as I’m sure will many of our guests who raved about the location and staff.
It was our dream day and for anyone wanting an outside wedding there is nothing as stunning as this venue at Bucklers Hard :)
Rahila · Married on 27/07/2019
Thank you so much for making our Big Day so special, we enjoyed every single moment, ceremony room look fantastic, food was amazing. I was absolutely thrilled to see the decor and the wedding breakfast meal, I think you have done such amazing job specially in such a small time frame. So our side the feed back for the wedding ceremony was fantastic. We do appreciated all your effort and support.Sent on 19/09/2019
Thank you to you for letting us to share our dream moment with you, your team and astonishing location.