The Lake House Waterloo Reviews
Reviews
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![Jen]()
Jen Sent on 21/10/2026Seary Wedding
After getting engaged on Crosby beach, the Lake House was the perfect fit for our wedding and after visiting for a Wedding Fayre we knew it was the one.
We are so happy we chose this venue, we had our initial meeting with Ty and then Natalie, both were amazing throughout. We had our twilight wedding on 02.10.26 and it was absolutely perfect. The whole team made sure we had the best day and everything was seamless.
You can tell they’re a team that take a lot of pride in their work and do the absolute best they can, considering how busy they are we always got a prompt response to any questions prior to the wedding.
We’ve had nothing but compliments from family and friends about the team, the food and the venue.
A particular thank you to Natalie for all your help leading up to the wedding. Ty and Leonie for their help and support on the day and Charlie and Owen on the bar for supplying the best spicy margs.
We also love that it’s a wedding venue you can return to for meals and it will be a special place for us every anniversary etc. -
![Paula]()
Paula Sent on 20/09/2026Lake house Waterloo the most amazing wedding venue,
I would highly recommend the lakehouse Waterloo for any couple planning their wedding.
Natalie & her team were amazing, professional, helpful, friendly. Literally anything me & my husband asked for was done.
The day ran so smoothly from start to finish & we had the most amazing day.
Thank you to all the staff that was involved in our day x x -
Bethany Sent on 20/09/2026
Our wedding at the lake house
We honestly cannot thank Natalie and the entire team at The Lake House in Crosby enough for making our wedding day so incredibly magical and perfect. From the moment we started planning, we felt completely looked after, and nothing was ever too much trouble.
Natalie and her team went above and beyond to accommodate not only me as the bride, but also all of our friends and family. Being able to have everyone together the night before made the whole experience even more special and took so much stress away. We truly felt like we were in the safest and most caring hands throughout.
Our wedding day itself was absolutely perfect.
Every little detail was taken care of, the service was exceptional, and the team worked so hard behind the scenes to make sure everything ran smoothly. They were attentive, professional, kind and genuinely invested in making our day everything we had dreamed of.
The Lake House is such a beautiful setting, but what really makes it special is the people. Natalie and her team made us feel so welcome, supported and valued from start to finish, and we will be forever grateful for everything they did for us.
We couldn’t have asked for a more perfect wedding or a better team to share such an important day with. We would wholeheartedly recommend The Lake House to anyone looking for a wedding venue, you truly couldn’t be in better hands.
Thank you from the bottom of our hearts for giving us memories that we will treasure forever. ❤️ -
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Holly Sent on 21/08/2026
MacKenzie Wedding - 24.07.26
We chose The Lakehouse as our venue after attending a wedding fayre a few years before and falling in love with the ceremony room and views.
We had our twilight wedding on the 24th July 2026 and the day was as perfect as could be and everything we had dreamed of.
Natalie and her team made planning the day so easy, always being on hand to answer any questions in the build up and meeting with us on multiple occasions to discuss the plans - nothing was too much for her and she was so organised.
I cannot recommend booking the rooftop enough, and we got really lucky with the weather - after the ceremony, we went onto the roof for confetti, canapes and drinks - this was definitely one of the highlights of our day and all of our guests agreed.
The service we received at The Lakehouse more than exceeded our expectations, all the staff were on hand to help when needed and everyone was genuinely excited for us which made it feel so special!
The hotel rooms within venue were nice and spacious enough for getting ready the day, and there were enough rooms for our guests who had travelled to join us.
Overall, I couldn't recommend this venue enough to couples wanting something unique and special on their big day - the photo opportunities here are endless with it being in such a beautiful location! -
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![Lara]()
Lara Sent on 03/08/2026Perfect!!!
Second time wedding for both of us. We wanted a small wedding with close family and friends and we only had a small budget. The lakehouse was perfect for us. It's a special place that means something to us and it was where we got engaged. Natalie and all the team were amazing. Navigating my endless questions and constantly reassuring me. We of course wanted our fur baby (30kg labrador) with us and they didn't hesitate for a second to make sure he was part of our day and had everything he needed too. I think our terrible DJ gave them a good laugh not that you would know as their professionalism didn't waiver for a second. I'm not good at not doing everything myself but I had no choice but to hand over control and they were amazing. Thank you Natalie and all the team involved in making our day very special. -
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![Lisa]()
Lisa Sent on 28/07/2026Outstanding wedding venue
We had our wedding at The Lakehouse 25th July and I couldn’t fault a single thing. In the lead up to the wedding Natalie our wedding co ordinator couldn’t have been more helpful, and nothing was too much trouble for her, you can really tell she’s experienced, there’s nothing she doesn’t know! She’s so organised and really helped us with things we wouldn’t have even thought about. We had a few guests with allergies and some with very specific dietary requirements and each request was met without a single issue. Sadly the weather was dreadful on the day and Natalie and the staff went out of their way to not let it alter our experience. Photographs that were meant to be outside sadly couldn’t take place and we did have some inside, Tyra the general manager went out of her way to fetch her camera from home and then in the evening when the weather settled she took us for a little photo shoot we were blown away by her kindness, we still can’t believe she did that for us! we can’t wait to see the pictures, several members of staff stayed with us at each photograph attempt to help with my veil/dress etc which is just something you wouldn’t expect them to do. Each member of staff at Lakehouse couldn’t do enough for us, you can really tell they’re passionate about what they do! All our family have commented about the tasty food and service. It’s honestly ran like a well oiled machine! We stayed over night with a few family members and the rooms were clean and spacious, the breakfast was delicious! Thank you from the bottom of our hearts for everything. Mr & Mrs Cousins -
Rachel Sent on 24/06/2026
Best Wedding Venue Ever!
We had our twilight wedding at The Lakehouse in Waterloo on 23rd May 2026 and it was the best day ever! We had lovely weather and literally you couldn't have a better setting for a wedding.
From day 1 of booking the venue, Natalie was amazing, kept in touch through our wedding planning and helped us as much as possible to accommodate everything we wanted. We even got to drop stuff off the day before making it a lot easier.
On the day itself, Natalie had made sure our room was ready early so I could get ready in the room with my bridesmaids for hair and makeup. Nothing was too much, very professional, the day ran smoothly and we even got to use the jetty and the roof for wedding photos. We even had wedding cake left over which I gave to the staff for their hard work rather than it going to waste.
We would like to thank everyone at the Lakehouse for making our day special especially Natalie, Kyra, Wendy and all of the hardworking bar and kitchen staff who were working that day, we seriously cannot thank you enough!
I work as a wedding photographer/videographer myself so The Lakehouse was my number one choice for wedding venue being local, has rooms and has such a beautiful setting. I have worked here many times and the service and professionalism is always excellent. It is seriously the best wedding venue ever!
We will definitely be recommending The Lakehouse and using it for any future events/functions.
Thank you for making our wedding day so special!
Rachel & Gary Pitchforth -
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