The Elephant Reviews

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• Lucinda Sent on 21/06/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5 out of 5 rating
    5.0

  Fabulous wedding day

  We had our wedding at the Elephant on 10th June, and it was fantastic!!
  We picked it because we loved the colonial, old-world, faded glamour feeling throughout the hotel. It’s cozy and quirky and not at all stuffy.
  I had met with the manager, Adam, a couple of times in the lead up to our wedding. He had always gone over and above to respond to all of my queries, and put my mind at ease. Nothing was too small or too trivial. I had had some concerns that the garden had been a bit neglected, but he had taken all my comments on board and has been overseeing significant improvements. He really seemed to have made it his personal mission to make sure that our day was perfect. He was there to welcome us on arrival on Friday, was on hand from early on Saturday morning, right through until the last guests went to bed in the early hours of the morning.... and was still there on Sunday as we were clearing up!
  The whole team of staff were brilliant throughout our stay. On arrival the day before our wedding, we were greeted by the lovely receptionist, who was very accommodating to a nervous bride! She showed me to my room personally, to make sure I was happy and settled. Many of my guests commented how lovely and smiley all the staff were – we felt so well looked after.
  Little touches like leaving a bottle of chilled prosecco in our room on our wedding night were really thoughtful and much appreciated 😊
  We were really impressed by the food: from the selection of canapes, to the 3 course wedding breakfast, and pizzas from the outside pizza oven in the evening, it was all well-presented and very tasty. Breakfast was great too!
  Everything went exactly as we had hoped and planned. We had lots of different suppliers coming in and out through the day, and the staff ensured that the whole weekend ran smoothly so we did not have to worry about a thing. We really could not have asked for more.
  

  We had our wedding at the Elephant on 10th June, and it was fantastic!!
  We picked it because we loved the colonial, old-world, faded glamour feeling throughout the hotel. It’s cozy and quirky and not at all stuffy.
  I had met with the manager, Adam, a couple of times in the lead up to our wedding. He had always gone over and above to respond to all of my queries, and put my mind at ease. Nothing was too small or too trivial. I had had some concerns that the garden had been a bit neglected, but he had taken all my comments on board and has been overseeing significant improvements. He really seemed to have made it his personal mission to make sure that our day was perfect. He was there to welcome us on arrival on Friday, was on hand from early on Saturday morning, right through until the last guests went to bed in the early hours of the morning.... and was still there on Sunday as we were clearing up!
  The whole team of staff were brilliant throughout our stay. On arrival the day before our wedding, we were greeted by the lovely receptionist, who was very accommodating to a nervous bride! She showed me to my room personally, to make sure I was happy and settled. Many of my guests commented how lovely and smiley all the staff were – we felt so well looked after.
  Little touches like leaving a bottle of chilled prosecco in our room on our wedding night were really thoughtful and much appreciated 😊
  We were really impressed by the food: from the selection of canapes, to the 3 course wedding breakfast, and pizzas from the outside pizza oven in the evening, it was all well-presented and very tasty. Breakfast was great too!
  Everything went exactly as we had hoped and planned. We had lots of different suppliers coming in and out through the day, and the staff ensured that the whole weekend ran smoothly so we did not have to worry about a thing. We really could not have asked for more.
  

  • +5 Photos
• Bethan Sent on 25/01/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Perfect venue

  The Elephant was our perfect venue! We were able to have the ceremony, evening reception, and stay overnight all in one place which made the running of our day smooth and relaxing. It's close to the river, serves great drinks, and offers a variety of food options (we had afternoon tea!) Claire was a great help, ensuring that everything ran on time and, with Luxe Design, provided beautiful flowers and decorations. We decided not to book exclusive use of the whole hotel but having the Elephant room to ourselves all day/evening meant it was still a personal and private event. We couldn't have been happier with our wedding at The Elephant in Pangbourne.

  The Elephant was our perfect venue! We were able to have the ceremony, evening reception, and stay overnight all in one place which made the running of our day smooth and relaxing. It's close to the river, serves great drinks, and offers a variety of food options (we had afternoon tea!) Claire was a great help, ensuring that everything ran on time and, with Luxe Design, provided beautiful flowers and decorations. We decided not to book exclusive use of the whole hotel but having the Elephant room to ourselves all day/evening meant it was still a personal and private event. We couldn't have been happier with our wedding at The Elephant in Pangbourne.

  • +3 Photos
• Darryl Sent on 30/04/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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  Unforgettable experience from beginning to end

  After getting engaged in December 2016, choosing The Elephant at Pangbourne as our venue was the first (and one of the easiest) decisions we made when planning our wedding.
  Early on, we took our parents along to a wedding fair held at the hotel, and followed it up by a superb Sunday lunch in the restaurant which was met with a great seal of approval all round!
  In the following months and many decisions that had to be made, Clare (the events manager), was absolutely spectacular. She guided us through the process without rushing us or treating us as just means to make the bottom line better at the end of the year.
  Finally the big day arrived in February of this year and it was beyond perfect! The staff were always there, but extremely discreet - actually impressively so. All the rooms were presented immaculately, the bar has a superb selection that catered to everyones tastes.
  
  After our tasting evening, we had chosen to go for the roast beef as our main (largely down to the giant sized Yorkshire pudding that came with it!) and on the day it was just as tasty and just as impressive as I remembered.
  We got some great feedback from our guests about the venue - the brilliant elephant statue out front being the main focal point.
  
  Suffice to say, we had an unforgettable experience from beginning to end and would whole heartedly recommend it to anyone.

  After getting engaged in December 2016, choosing The Elephant at Pangbourne as our venue was the first (and one of the easiest) decisions we made when planning our wedding.
  Early on, we took our parents along to a wedding fair held at the hotel, and followed it up by a superb Sunday lunch in the restaurant which was met with a great seal of approval all round!
  In the following months and many decisions that had to be made, Clare (the events manager), was absolutely spectacular. She guided us through the process without rushing us or treating us as just means to make the bottom line better at the end of the year.
  Finally the big day arrived in February of this year and it was beyond perfect! The staff were always there, but extremely discreet - actually impressively so. All the rooms were presented immaculately, the bar has a superb selection that catered to everyones tastes.
  
  After our tasting evening, we had chosen to go for the roast beef as our main (largely down to the giant sized Yorkshire pudding that came with it!) and on the day it was just as tasty and just as impressive as I remembered.
  We got some great feedback from our guests about the venue - the brilliant elephant statue out front being the main focal point.
  
  Suffice to say, we had an unforgettable experience from beginning to end and would whole heartedly recommend it to anyone.
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• Jen Sent on 10/08/2015
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5 out of 5 rating
    5.0

  Perfect wedding day

  We just wanted to say a huge, huge thank you for helping us host the best day of our lives. Our friends kept telling us it was the best wedding they've ever been to and our families are still talking about it! The Elephant was just the perfect venue to hold the relaxed and fun (but still classy and beautiful!) wedding we wanted. The day was everything we hoped for and so much more.
  
  Claire was fantastic the whole way through the process (and Matt too, when Claire was out of the office!) and I'm sure she was a big reason that everyone kept telling me I looked so calm and stress-free! The staff (both the ones working on the day and the few we encountered in the lead up) were so sweet and so helpful. I can hardly remember seeing any of the staff on the day, yet the whole day was absolutely seamless; everyone must have been working very hard to keep things moving along without us even noticing!
  
  A lot of our guests commented on how much they loved their rooms and one of my bridesmaids who had her dog-sitting plans fall through last minute was very happy we'd ended up picking a dog friendly venue/hotel and very grateful she was so easily accommodated :)
  
  The day was just incredible and beautiful and we couldn't have asked for more. We keep joking about getting divorced so that we can do it all over again! I'm sure we will return for a few wedding anniversaries over the years :)

  We just wanted to say a huge, huge thank you for helping us host the best day of our lives. Our friends kept telling us it was the best wedding they've ever been to and our families are still talking about it! The Elephant was just the perfect venue to hold the relaxed and fun (but still classy and beautiful!) wedding we wanted. The day was everything we hoped for and so much more.
  
  Claire was fantastic the whole way through the process (and Matt too, when Claire was out of the office!) and I'm sure she was a big reason that everyone kept telling me I looked so calm and stress-free! The staff (both the ones working on the day and the few we encountered in the lead up) were so sweet and so helpful. I can hardly remember seeing any of the staff on the day, yet the whole day was absolutely seamless; everyone must have been working very hard to keep things moving along without us even noticing!
  
  A lot of our guests commented on how much they loved their rooms and one of my bridesmaids who had her dog-sitting plans fall through last minute was very happy we'd ended up picking a dog friendly venue/hotel and very grateful she was so easily accommodated :)
  
  The day was just incredible and beautiful and we couldn't have asked for more. We keep joking about getting divorced so that we can do it all over again! I'm sure we will return for a few wedding anniversaries over the years :)
• Heather Sent on 12/07/2014
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Day was Perfect

  Hi Hannah,
  
  Hope you are well :-)
  
  Firstly, apologise for this thank you email being so late...however we wanted to say a big thank you to you for everything you did for our wedding. You made it so easy, and the day was perfect for us.
  
  All the staff, Matt, Irene and all the staff at the Elephant made the day so memorable and all our guests said how good they all were. We have been back since - and just wanted to make sure that you also got a thank you :-)
  
  Thanks again (and we will be recommend any of our friends that get married to use one of your hotels)
  
  Thanks
  
  Heather & Steve x

  Hi Hannah,
  
  Hope you are well :-)
  
  Firstly, apologise for this thank you email being so late...however we wanted to say a big thank you to you for everything you did for our wedding. You made it so easy, and the day was perfect for us.
  
  All the staff, Matt, Irene and all the staff at the Elephant made the day so memorable and all our guests said how good they all were. We have been back since - and just wanted to make sure that you also got a thank you :-)
  
  Thanks again (and we will be recommend any of our friends that get married to use one of your hotels)
  
  Thanks
  
  Heather & Steve x
• Fiona Sent on 12/04/2013
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Perfect Wedding Day

  Hi Hannah,
  
  Thank you for the lovely email that was really nice to receive that and still weird to see me being referred to as a Mrs!
  
  Thank you guys very much for all your hard work & for ensuring that our big day went so perfectly. I honestly couldn't thank everyone enough for all the hard work you put in. Everybody has been telling me how impressed they were with the venue and in particular how fab the food was.The evening food was also fantastic and looked amazing, I know it went down well!
  
  I spent months worrying about how unorganised I am and if I would be running around like crazy on my big day and perhaps not carrying it off. Much to my surprise the night before I sat in my room and thought "It has actually all come together". But this would not have been possible without all your hard work Hannah and of the work of the team at The Elephant. All the setting up of my things from cupcakes to the gramophone and the card table, it all looked perfect when I walked through on the day. So you made sure that I felt 100% relaxed on our day and I felt that way because I knew that things were taken care of and I was in safe hands.
  
  I think I could ramble on for days lol but honestly thank you for all your hard work and to all the staff. I will miss working with you and seeing the family of staff at The Elephant but myself and Rik will definitely be visiting The Elephant again soon.
  
  Fiona x

  Hi Hannah,
  
  Thank you for the lovely email that was really nice to receive that and still weird to see me being referred to as a Mrs!
  
  Thank you guys very much for all your hard work & for ensuring that our big day went so perfectly. I honestly couldn't thank everyone enough for all the hard work you put in. Everybody has been telling me how impressed they were with the venue and in particular how fab the food was.The evening food was also fantastic and looked amazing, I know it went down well!
  
  I spent months worrying about how unorganised I am and if I would be running around like crazy on my big day and perhaps not carrying it off. Much to my surprise the night before I sat in my room and thought "It has actually all come together". But this would not have been possible without all your hard work Hannah and of the work of the team at The Elephant. All the setting up of my things from cupcakes to the gramophone and the card table, it all looked perfect when I walked through on the day. So you made sure that I felt 100% relaxed on our day and I felt that way because I knew that things were taken care of and I was in safe hands.
  
  I think I could ramble on for days lol but honestly thank you for all your hard work and to all the staff. I will miss working with you and seeing the family of staff at The Elephant but myself and Rik will definitely be visiting The Elephant again soon.
  
  Fiona x
• Jo Sent on 19/12/2013
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Wonderful Special Day

  To Hannah, Irene, Matt & Everybody Else at the Elephant!
  Jo and I would like to thank you for making our special day wonderful. Everything went perfectly. Everybody complimented the food - especially the puddings! Thank You, Jo & Nuz x

  To Hannah, Irene, Matt & Everybody Else at the Elephant!
  Jo and I would like to thank you for making our special day wonderful. Everything went perfectly. Everybody complimented the food - especially the puddings! Thank You, Jo & Nuz x
• Liz Sent on 04/09/2013
  5 out of 5 rating

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  Returning Customers for Life!

  Dear Hannah,
  
  We had to write to thank you and your fellow team members for the absolutely fantastic wedding you organised and hosted for us last Saturday. Particular thanks to Matt, Irene and Liz for being so friendly and helpful on the day. All the food was above expectations so please extend our huge thanks to the chef, the scones were so yummy.
  
  Once again, all our guests kept saying how great the hotel was and what a great time they were having so our day was made even better by the fact everyone else thought it was great. Thank you and well done. You have returning customers for life now!
  
  Our warmest regards,
  Liz & Adrian Pearson

  Dear Hannah,
  
  We had to write to thank you and your fellow team members for the absolutely fantastic wedding you organised and hosted for us last Saturday. Particular thanks to Matt, Irene and Liz for being so friendly and helpful on the day. All the food was above expectations so please extend our huge thanks to the chef, the scones were so yummy.
  
  Once again, all our guests kept saying how great the hotel was and what a great time they were having so our day was made even better by the fact everyone else thought it was great. Thank you and well done. You have returning customers for life now!
  
  Our warmest regards,
  Liz & Adrian Pearson
• Hayley Sent on 12/09/2014
  5 out of 5 rating

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  A massive thank you again!!

  Good Evening Hannah
  
  Hope you are well and Wedding season is slightly more calmer for you! Well its been 8weeks since our big day and wow how fast has time gone!
  Now we are finally settling into married life and have some time on our hands, we would like to say a big thank you to yourself and your team. Our Wedding day was perfect and went so smoothly. Your staff, especially Irene, were very attentive and made our day extra special.
  
  Our guests loved the venue and the decor and commented on how lovely yourself and the staff were. We are so glad we chose The Elephant to hold our special day. Im so happy to finally breath out and relax and enjoy being married ??
  
  A Massive thank you again!!
  
  Hayley and Craig

  Good Evening Hannah
  
  Hope you are well and Wedding season is slightly more calmer for you! Well its been 8weeks since our big day and wow how fast has time gone!
  Now we are finally settling into married life and have some time on our hands, we would like to say a big thank you to yourself and your team. Our Wedding day was perfect and went so smoothly. Your staff, especially Irene, were very attentive and made our day extra special.
  
  Our guests loved the venue and the decor and commented on how lovely yourself and the staff were. We are so glad we chose The Elephant to hold our special day. Im so happy to finally breath out and relax and enjoy being married ??
  
  A Massive thank you again!!
  
  Hayley and Craig
• Sharon Sent on 19/06/2012
  5 out of 5 rating

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  Just a little note to say thank you to all the staff for making our wedding days perfect. Everything went smoothly, the tables looked fab, the food was fantastic, and the staff were very helpful and attentive. Please thank everyone involved, especially the chef, for making it so special.

  Just a little note to say thank you to all the staff for making our wedding days perfect. Everything went smoothly, the tables looked fab, the food was fantastic, and the staff were very helpful and attentive. Please thank everyone involved, especially the chef, for making it so special.

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