The Elephant Verified Reviews

26 | Kings Ride (Berkshire)
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26 Reviews for The Elephant

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5.0 out of 5.0
  • Quality of the Service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value for Money 5.0
  • Response time 5.0

Badges

  • D

    Darryl · Married on 16/02/2018

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Unforgettable experience from beginning to end

    After getting engaged in December 2016, choosing The Elephant at Pangbourne as our venue was the first (and one of the easiest) decisions we made when planning our wedding.
    Early on, we took our parents along to a wedding fair held at the hotel, and followed it up by a superb Sunday lunch in the restaurant which was met with a great seal of approval all round!
    In the following months and many decisions that had to be made, Clare (the events manager), was absolutely spectacular. She guided us through the process without rushing us or treating us as just means to make the bottom line better at the end of the year.
    Finally the big day arrived in February of this year and it was beyond perfect! The staff were always there, but extremely discreet - actually impressively so. All the rooms were presented immaculately, the bar has a superb selection that catered to everyones tastes.

    After our tasting evening, we had chosen to go for the roast beef as our main (largely down to the giant sized Yorkshire pudding that came with it!) and on the day it was just as tasty and just as impressive as I remembered.
    We got some great feedback from our guests about the venue - the brilliant elephant statue out front being the main focal point.

    Suffice to say, we had an unforgettable experience from beginning to end and would whole heartedly recommend it to anyone.

    Sent on 30/04/2018
  • J

    Jen · Married on 17/07/2015

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect wedding day

    We just wanted to say a huge, huge thank you for helping us host the best day of our lives. Our friends kept telling us it was the best wedding they've ever been to and our families are still talking about it! The Elephant was just the perfect venue to hold the relaxed and fun (but still classy and beautiful!) wedding we wanted. The day was everything we hoped for and so much more.

    Claire was fantastic the whole way through the process (and Matt too, when Claire was out of the office!) and I'm sure she was a big reason that everyone kept telling me I looked so calm and stress-free! The staff (both the ones working on the day and the few we encountered in the lead up) were so sweet and so helpful. I can hardly remember seeing any of the staff on the day, yet the whole day was absolutely seamless; everyone must have been working very hard to keep things moving along without us even noticing!

    A lot of our guests commented on how much they loved their rooms and one of my bridesmaids who had her dog-sitting plans fall through last minute was very happy we'd ended up picking a dog friendly venue/hotel and very grateful she was so easily accommodated :)

    The day was just incredible and beautiful and we couldn't have asked for more. We keep joking about getting divorced so that we can do it all over again! I'm sure we will return for a few wedding anniversaries over the years :)

    Sent on 10/08/2015
  • S

    Steve

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you

    We were extremely well looked after by the entire team at the Elephant right from the beginning. The management and planning team were incredibly helpful with advise and assistance on everything we wanted and the entire staff working our wedding were friendly and engaging with us and all of the guests which was duly noted and commented on by lots of people on the day

    The venue itself was incredible in appearance and being fortunate on the weather just further complimented this!!

    The entire day ran to plan right from the florist to the DJ who all worked with the Elephant team to make sure everything was where it should be when it should be!! Our menu was incredible and I dont recall seeing one empty plate.....including our own!!

    All in all a great day - a big thanks to you Claire and all of the team!!"

    Steve Cox

    Sent on 21/06/2016
  • K

    Kirsten

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything was perfect!

    Hi Claire

    I just wanted to drop you a quick mail to say thank you for making our day so special! Everything was perfect! The room looked gorgeous, the food was fantastic and the staff were simply brilliant. They were always there when needed, but never got in the way. They were friendly and made sure everything went smoothly.

    You did such an amazing job with the room. When I walked in, I was taken back with how lovely it all looked.

    So a big well done to you and all the staff at the elephant. Our guests are still taking about what a great wedding it was.

    So thank you again and kind regards,
    Kirsten and Greg

    Sent on 21/06/2016
  • J

    Jen

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing

    We just wanted to drop you a note to say thank you for such a brilliant day and night on Saturday. Everyone had a blast. We've had so many complements on the venue, from both the look and feel, how gorgeous the garden was to how relaxed and informal the event was - which was exactly what we wanted.

    We're delighted that we had the whole place, and we knew that we would probably need it!, and it felt just right. The kids were great and had a ball, we didn't lock our room all weekend and it just seemed to work.

    The staff were all brilliant, so helpful, attentive and friendly and really helped the day run smoothly but also added to the occasion. I know that i said this before but many people have commented on the staff. They're all stars though.

    The pavlova went down SO well and the food was gorgeous so please pass our thanks and complements on to the chef. My only regret was that i was so preoccupied and chatting that i didn't get to eat as much as i'd have liked but the chat about the pavolva being for pudding and how that worked went on for a few days! And everyone who stayed loved breakfast!

    Sent on 20/05/2016
  • K

    Kirsten

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank You

    Thank you for making our day so special! Everything was perfect! The room looked gorgeous, the food was fantastic and the staff were simply brilliant. They were always there when needed, but never got in the way. They were friendly and made sure everything went smoothly.

    You did such an amazing job with the room. When I walked in, I was taken back with how lovely it all looked.

    So a big well done to you and all the staff at the elephant. Our guests are still taking about what a great wedding it was.

    Sent on 05/05/2015
  • S

    Steve

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Incredible

    "We were extremely well looked after by the entire team at the Elephant right from the beginning. The management and planning team were incredibly helpful with advise and assistance on everything we wanted and the entire staff working our wedding were friendly and engaging with us and all of the guests which was duly noted and commented on by lots of people on the day

    The venue itself was incredible in appearance and being fortunate on the weather just further complimented this!!

    The entire day ran to plan right from the florist to the DJ who all worked with the Elephant team to make sure everything was where it should be when it should be!! Our menu was incredible.

    All in all a great day - a big thanks to you Claire and all of the team!!"

    Sent on 05/05/2015
  • A

    Adam

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best Day of Our Lives

    To Hannah, Matt and All of the Staff at The Elephant!

    Thank you so much for al of your help making our wedding day the best day of our lives! Hannah - thank you for convincing us that The Elephant was the perfect pace to hold our wedding reception and answering our endless questions, however trivial!

    Matt - thank you for doing a wonderful job of running the evening and dealing so well with last minute requests and changes!

    And to all of you - thank you for your fantastic customer service, amazing food, charm, professionalism... we could go on!

    We had a perfect day and all of our guestsenjoyed themselves thoroughly - we can't thank you enough! We will be sure to pop in for dinner and drinks often. Best Wishes Adam & Kayleigh

    Sent on 28/10/2014
  • H

    Hayley

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A massive thank you again!!

    Good Evening Hannah

    Hope you are well and Wedding season is slightly more calmer for you! Well its been 8weeks since our big day and wow how fast has time gone!
    Now we are finally settling into married life and have some time on our hands, we would like to say a big thank you to yourself and your team. Our Wedding day was perfect and went so smoothly. Your staff, especially Irene, were very attentive and made our day extra special.

    Our guests loved the venue and the decor and commented on how lovely yourself and the staff were. We are so glad we chose The Elephant to hold our special day. Im so happy to finally breath out and relax and enjoy being married ??

    A Massive thank you again!!

    Hayley and Craig

    Sent on 12/09/2014
  • C

    Cari

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank You to EVERYONE at The Elephant!

    To Hannah, Irene, Matt & EVERYONE at The Elephant,
    Thank you so much for all of the work and help you all put into our wedding. We had an amazing problem-free day and everyone has been so kind, helpful and lovely right the way through. We can't have asked for a more beautiful venue amazing food, wonderful rooms and fabulous atmosphere - you helped us have our perfect wedding!! Hannah, we hope you had a lovely holiday - we will email photos over when they are ready! Thanks again - we will be back again to visit! Love Cari & Andy x

    Sent on 07/08/2014