The Craiglands Hotel Reviews

The Craiglands Hotel

Ilkley, West Yorkshire

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4.8 out of 5 rating

4.8

Excellent

26 reviews

Recommended by 96% of couples

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Quality of the service
4.8 out of 5 rating
Response time
4.8 out of 5 rating
Professionalism
4.8 out of 5 rating
Value for money
4.8 out of 5 rating
Flexibility
4.8 out of 5 rating

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David Sent on 28/04/2015

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Fabulous Victorian hotel close to likely moor

Fabulous Victorian hotel close to likely moor.
Wedding breakfast was best large scale meal ever - excellent! Hotel is lovely and friendly. Rooms are constantly being updated and should be done soon from what we hear, but still very good rooms anyway. They did us proud hosting our wedding.
Catherine Sent on 23/09/2025

4.4 out of 5 rating
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Yorkshire elegance

We chose the craiglands as they were offering a competitive package at a `beautiful location.
Be careful what is in the basic package as looking back at the wedding fair, most of what was displayed were addons and not what you get in the standard package. Leading to a wedding cost that could quickly escalate.
We were strong and stuck to a tight budget
However the staff were attentive, hospitable, the venue was stunning.
Food absolutely amazing and plenty of options. Accommodated vegetarian and coeliac plus fussy children.
The resident DJ was professional and accommodating of our music requests.
The bridal suite was wonderful, we felt very special staying there.
The breakfast was also fantastic.
The rooms were expensive even with @wedding discount' and it was cheaper to book through booking.com as a tip!
Absolutely nothing to complain about, recommend 100%
Paulina Sent on 07/06/2024

1.6 out of 5 rating
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Do not recommend!

I was promised a bridal suite at 7am on the day of the wedding, only to be told at 8 am that somebody slept in it the night before. Ceremony was at 1:30pm and I was finally given the access to the suite just before 12pm. Disgusting! Very stressful, cried on the morning of my own wedding! No communication. Lots of other issues, too. Wrote a formal complaint and received no reply. Avoid!

Saf Sent on 31/03/2015

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Great place to have wedding

Great place to have wedding. My cousins wedding the other day was lovely and staff were so polite x
Jessica Sent on 05/02/2015

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so excited

Hi Joanna

I just wanted to say thankyou for showing us around the hotel. You made everything so easy for us and we are so excited.

See you soon

Jessica
Jacqueline Sent on 22/10/2013

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Our wedding took place July 2013. Unfortunately due to family illness we had to make changes to our wedding reception with very short notice. The wedding co ordinators and staff at the Craiglands were fabulous, really helpful and professional.
Lisa Sent on 06/05/2010

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Perfect Romantic Wedding Location

We got married at the Craiglands Hotel on 5th September 2009, it was such a perfect day. The hotel itself is gorgeous, with a lovely garden.

Jodie (Wedding Co-ordinator) is fantastic. She is full of ideas and is always happy to assist with anything. She dealt with a few of my bridezilla moments very well!!

Our wedding reception was held in The Restuarant room and the tables were set up beautifully. The food was amazing and all our guests seemed to enjoy it. One of our guests even had two desserts!

Also the Honeymoon Suite is lovely, with a massive bed! Also the bath is more than big enough for two!

We couldn't have chosen a better venue with better staff!
Melanie Sent on 20/02/2010

5 out of 5 rating
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The perfect setting for our special day.

The Craiglands Hotel was the perfect venue for our special day. Nothing was too much trouble for the staff- they were great. From the minute we first met with Jodie and the team we planned a special day that met our personal needs and tastes and we were never made to feel that we had to stick to a standard formula. We had mulled wine and lots of candles as requested; the hotel was great for photos and we went up to the ‘Cow and Calf’ for photos too. The entertainment was great and most of our guests stayed over at the hotel which was really convenient. Excellent service and a perfect day.
Anonymous Sent on 11/01/2010

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Our dream wedding

Jodie and the rest of the team at the Craiglands were friendly and very professional right through the planning process and up to and during the big day. They put our minds at rest and exceeded all expectations, it really was a perfect day! Friendly staff made us feel very special and they listened to and responded to all our questions and requests. Everyone commented on the delicious food which all 150 guests enjoyed! The bridal suite is fantastic, the ballroom is beautiful and we had a day we, and our guests, will never forget, for all the right reasons!
Caroline Sent on 04/12/2009

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The Perfect Venue

We decided to have our wedding reception at the Craiglands and from the moment we booked we were treated like royalty! Jodie the wedding co-ordinator catered for our every need and our whole family was looked after very well. Even though the weather was terrible, we had all our photos inside and even managed the ''confetti shot''! It really was the perfect venue. The Bridal Suite was beautiful, the food fantastic and the room where the resception was held The Restaurant looked fabulous. The red carpet on the way into the hotel was a lovely touch and my day was completely stress-free...thanks to Jodie and her team!