The Buttery and Glasshouse Reviews
Reviews
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Quality of the service 5 out of 5 rating5.0
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Response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Featured
Hollie Sent on 09/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue
From the moment we first viewed the venue, we knew it was perfect and exactly what we were after. From having the whole venue to ourselves for the entire day, to being able to prepare the day before from 3pm. Chloe was very attentive and nothing was too much trouble, she was incredible on the day as we had an issue with our photographer which delayed the ceremony, kept us calm and ensured us everything would be ok, and it was. We had several meetings with Chloe before the big day and was in constant contact via emails and messages from very early on in our booking.
The venue itself were very hospitable when ever we visited and had a meal or a drink. The buttery was the perfect setting and size for our ceremony, the weather was perfect for canapés and drinks on the decking after, we chose the smokehouse canapés and these went down very well with our guests. The wedding breakfast was held in the glasshouse and although the day was very hot, the glasshouse was nice and cool with the air conditioning and then we had the roof opened up which brought a fresh breeze in. Food was once again amazing and very well presented.
After the wedding breakfast we were meant to use the pub before evening guests arrived and whilst they prepared the glasshouse for the evening but due to the delay to our ceremony and us popping down the road for some photos in a nearby field we didn’t personally get time to go in for a drink and do a game we had planned.
The evening party was great with everyone congregating between the dancefloor in the glasshouse and the decking area outside. We asked the venue to ensure people used the bar outside and try and keep groups out of the pub bar due to us wanting everyone to enjoy the dj and get up and dance, which we felt the venue done very well. The pizzas went down a treat with many guests saying how good they were and we found we had plenty of food left over so was very well catered.
The rooms for the night were great, our room especially. We loved the quirkiness of the uneven and wonky floors and low ceilings and how they have kept it as true to its age. The rooms were all clean and comfortable. Breakfast the next morning was very good with plenty of coffee and tea.
All our decor had been nicely boxed up and made the whole process of leaving the venue very quick and easy which was great as we didn’t feel rushed in anyway.
Overall, we can highly recommend The Buttery and Glasshouse with many of our guests saying what a perfect venue it was for a wedding.
Again, Chloe and her team were amazing, thank you so much from Hollie and Dan.The Buttery and Glasshouse's reply:
Hollie and Dan,
Thank you so much for such kind words and lovely feedback, highlighting the many areas in which our team comes together deliver one of the biggest days in a person’s life. Every aspect of our team, front and centre or behind the scenes, we will always go above and beyond in any way we can to ensure that you have the best day possible. We know how important it is and we don’t take your trust in us for granted.
It is lovely to hear that you had such positive experiences with us, both in the lead up to your wedding and on the day itself!
You certainly didn’t have the easiest start to the day, due to issues mentioned, but you handled the situation with grace, poise and were flexible in working with me and your lovely celebrant Tracey in order to ensure that your day still ran beautifully, for this I thank you!
We are honoured that you chose us to be part of your special day, it was a real treat, your guests were amazing, a really lovely crowd and you were a couple full of fun! Certainly a party to remember!
We wish you and your beautiful family a life full of love, good health and so much joy!!
Chloe xx
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Quality of the service
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Kerry Sent on 17/09/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Glasshouse at The Bull Hotel.
The whole support and planning from start to finish was amazing and I felt so relaxed on the day being continually reassured by all the staff but particularly our wedding coordinator Caitlin. Venue, amazing, staff were brilliant, food delicious and just all ran so smoothly even though we had some very nattering guests 😄The Buttery and Glasshouse's reply:
Thank you so much for your lovely review. We are delighted that you felt supported throughout the planning and so relaxed on your wedding day, knowing everything was in safe hands.
Your kind words about Caitlin and the whole team mean a great deal to us. It is wonderful to hear that everything flowed so smoothly.
We are so pleased that you loved the venue and enjoyed the food. It was a genuine pleasure to host your wedding, and we wish you both a lifetime of happiness together.
With love from everyone at The Glasshouse x -
Quality of the service
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Sam Sent on 29/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better than we ever imagined!
We were overjoyed with our wedding at the Buttery & Glasshouse!
Chloe was our wedding coordinator and we can’t thank her enough for making our day what it was. She was incredibly professional and organised. We had a sudden downpour during our ceremony and everything was sorted without any fuss so we could continue the day without a problem. One of our suppliers was late and Chloe was working away in the background to sort this out for us whilst we got ready. Chloe also responded to our queries very quickly and helpfully leading up to the wedding.
The venue was perfect for our guest numbers (33). We loved that there were the different areas of the venue but with everything so close together. Wrotham village right outside the pub was also a great picture spot.
The stay and dine option the night before was definitely worth it. Food was very tasty.
Thank you so much Chloe and the team
Ryan & Sam xThe Buttery and Glasshouse's reply:
Ryan and Sam, thank you so much for such kind feedback, it is much appreciated!
You were both so lovely to work with and I can’t thank you enough for being so flexible when we had to action some last minute changes due to the fun of a classic English summer haha! You were super accommodating and happy to just roll with it, not allowing the rain to dampen your day in the slightest!
It was a pleasure to host you and your guests, a delight watch you celebrate your love, partying the whole night, cocktails flowing.
We consider being chosen to be part of someone’s special day an honour and we wish you a lifetime of happiness and all the luck in the world for the next steps in your life together.
Chloe xx
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Quality of the service
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Emmett Sent on 08/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect wedding venue
This was the perfect venue to get married. When we were looking for a venue to get married, we had a few requirements we were searching for. The Buttery and Glasshouse was the first venue we visited and in the end we returned to the Buttery and Glasshouse because none of the other venues we toured lived up to this one. We definitely made the right choice because our wedding day (and lead up to it) was beyond perfect. I cannot recommend this venue enough
The venue
The venue itself is the perfect mix between old and new. The restaurant and Buttery have a charming old English countryside inn vibe to it, while the Glasshouse and decking area feel very modern and sleek. There is almost no extra decor required to make every space look absolutely stunning.
There are plenty of photo opportunities onsite and just a few minutes walk from the venue. The iconic facade of the Bull Hotel is one of my favorite photos of the day
It is also really easy to get to from London, which was perfect for us as all of our guests were from out of town (we’re based in Brighton and had lots of family traveling from abroad). It is not very far from London and yet has the feel of being in the English countryside
The services
Many of our guests commented about how calm my partner and I were the day of our wedding and the reason for that is because everything was taken care of. The team at the Buttery and Glasshouse did the set up for the ceremony and had the tables set and ready for dinner. Emma, our coordinator had done all the preparations and managed the day flawlessly. There was literally nothing for us to stress about because it was all in hand.
When we were searching for a venue, we wanted somewhere that would host the ceremony and reception at the same place, that did the catering and bar, and had some onsite accommodation. They did all of this and took the stress off of our plate
The food was also extraordinary. We ate at the restaurant the night before for our rehearsal dinner, had a full English breakfast in the morning, and then had dinner on the day of our wedding of course and everything we ate was delicious (especially the beef brisket if you have the hot fork buffet!). During our engagement, we’d had dinner at the restaurant a few times, and the food was always delicious
The staff
Saving the best for last: everyone who worked at the Buttery and Glasshouse was so accommodating and friendly. Obviously Emma who was our coordinator was a super star. She was engaged with us throughout the wedding planning process. I had gone into our 6-week meeting with her feeling stressed about how much was still to organize, but after meeting with her, I felt completely at ease in her hands. She answered all of our questions and walked us through all the details. My favorite thing was that when my now-husband asked her about an obscure spirit that he likes, without hesitation she said she’ll get a bottle of it for the wedding. We had a relatively long engagement and had booked the venue over a year in advance, so we had a long time to work with various people. Leigh-Anne originally gave us a tour of the venue and Catherine helped us with some of the early planning and both of them were so excited for us when we arrived for the wedding. James took great care of us at the hotel while we were staying the night before, and the bartenders (whose names I unfortunately cant remember!) could not have been more attentive. Everyone we interacted with at the Bull/ Buttery and Glasshouse were wonderful and made us feel so at ease and well looked after. Thank you all-
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+4 Photos
The Buttery and Glasshouse's reply:
Dear Emmet & Elliot!
Thank you so much for taking the time to write such a thoughtful review. It means a great deal to know that we lived up to everything you hoped your wedding venue would be.
We love that you appreciated the contrast between the history of The Bull and The Buttery and the contemporary Glasshouse. Your description of feeling in the English countryside while remaining so close to London captures our location perfectly, especially for couples welcoming guests from further afield.
It is wonderful to hear that you both felt so calm because everything was taken care of. Creating a beautifully organised day where our couples can simply relax, feel looked after and enjoy every moment is exactly what the whole team works towards.
Thank you for your lovely words about Leigh-Anne, Catherine, James, Emma, our bar team and everyone who looked after you throughout your wedding celebrations. We are also delighted that you and your guests enjoyed the food, especially our signature smoked beef brisket!
It was a genuine pleasure to welcome you, your families and friends, and to be part of such a special celebration. Thank you for trusting us with your wedding and for recommending us so warmly.
We wish you both a lifetime of happiness together.
With love from everyone at The Glasshouse x
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Quality of the service
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Jessica Sent on 03/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Happiest day imaginable
We honestly couldn’t have asked for a more perfect wedding venue than The Buttery and Glasshouse.
From the moment we started planning, the team were exceptional, but a special thank you has to go to our wedding coordinator, Emma. She was absolutely incredible from start to finish. Her support, guidance, and organisation throughout the entire planning process were second to none, and on the day itself she was invaluable. Knowing everything was in such capable hands meant we could completely relax, be present, and enjoy every moment with our family and friends.
Our wedding day was genuinely the happiest day imaginable, and so much of that was thanks to Emma and the wonderful team. Everything ran so seamlessly, and we’ve had so many compliments from our guests about how smoothly the day flowed. We never had to worry about a thing because Emma had thought of absolutely everything - even a solution to our melting cake in the scorching temperatures!
The venue itself is stunning, the food was incredible, and every member of staff made us and our guests feel so welcome. We can’t thank everyone enough for helping create memories that we’ll treasure for the rest of our lives.
Thank you for giving us the most perfect day.
Jess & RobThe Buttery and Glasshouse's reply:
Dear Jess & Rob,
Thank you so much for this beautiful review. It means the world to the whole team to know that you felt so supported throughout the planning and were able to relax, be present and enjoy every moment of your wedding day.
Thank you also for sharing your wonderful photographs with us. Your outdoor ceremony was so beautiful, and James Ireland captured it perfectly, showing just how happy you and all your guests were throughout the celebration.
We are delighted that everything flowed so seamlessly and that you and your guests enjoyed the venue, the food and the warm welcome from our team. It was a genuine pleasure to host your wedding and help create memories that you will treasure for years to come.
Thank you for trusting us with such an important day. We wish you both a lifetime of happiness together.
With love from everyone at The Glasshouse x -
Quality of the service
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Louisa Sent on 10/06/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect venue!
From the first meeting we had at The Glasshouse and Buttery, we knew this was our venue. Every interaction with the different members of staff was brilliant - they were all so helpful and kind. Our wedding coordinator, Chloe, was especially brilliant - she made the whole process so easy and I completely trusted her to make sure the day ran smoothly. They were able to accommodate all of the things we wanted and were so helpful and flexible when we needed to make last minute changes. The food, accommodation, value for money, everything really, is excellent and I’m so glad we chose to celebrate our wedding here.The Buttery and Glasshouse's reply:
Thank you so much for taking the time to leave such a wonderful review. We are delighted that you knew from your very first visit that The Glasshouse and Buttery was the right venue for you.
Your kind words about Chloe and the whole team mean a great deal to us. It is wonderful to know that you felt completely supported throughout the planning, particularly when last-minute changes were needed, and that you could trust everything would run smoothly on the day.
We are so pleased that you enjoyed the food, accommodation and the whole experience. Thank you for choosing to celebrate your wedding with us—it was a genuine pleasure to be part of such a special day.
With love from Chloe & everyone at The Glasshouse x -
Quality of the service
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Ellouise Sent on 28/03/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most perfect day!!
The absolutely most PERFECT and magical day! We had our wedding here recently with Chloe being our coordinator. She was so lovely and helpful throughout the build up and on the day. Everything went so smoothly, we couldn't have asked for anything better. We stayed the night before with guests which made it even more special. Food on both days 10 out of 10. All of the staff were wonderful. Fabulous DJ and brilliant recommendations for photography and content creation. Stunning Venue!! Would recommend this place to everyone. Thank you for giving us the best memories we will cherish forever!! We will be back for our anniversary celebrations for sure! Ellouise and Barry xThe Buttery and Glasshouse's reply:
Ellouise and Barry, thank you for choosing us to be a part of your special day and trusting us to bring your wedding to life! The whole team thoroughly enjoyed making sure you had a wonderful day, we could all feel the love and joy in the room as you celebrated.
It was a pleasure to work with you both and I am so thrilled that you were pleased with our supplier recommendations! Gorgeous photos and content! I will be passing on all of your kind words!
We value our couples so much here, striving to give them the best experience possible, and I can’t tell you how happy we are to have been a part in giving you such a beautiful day.
The team and I wish you and your sweet family a lifetime of love and happiness and we can’t wait to welcome you back soon!
Chloe xx -
Quality of the service
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Vanessa Sent on 11/03/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue
From the minute we booked the glasshouse Chloe was amazing she kept us informed and nothing was too much trouble even when we asked for changes. From the time we arrived to the morning after everything went smoothly. The staff were all great. Everyone enjoyed it and the food was hot and everyone commented on it. Chloe made our day amazing better than I dreamed of.The Buttery and Glasshouse's reply:
Vanessa and Stuart, thank you so much for such lovely feedback! It was a pleasure to deliver your wedding and you were a dream couple to work with! I am so happy that we were able to give you the amazing day that you deserved and knowing that your guests enjoyed the day and the food is wonderful!
We are so lucky to have a dedicated and passionate team here who really care about the work they do and we aim to give our couples the best experience possible, it means a lot to know that you felt this from our staff!
The team and I wish you the happiest married life together, with so much love and laughter and hopefully we will see you again soon!
Chloe xx -
Quality of the service
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Sierra Sent on 10/12/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue & vibes - perfect day
Besides the stunning location, the value for money is really incredible. There are so many options for your day, and so much is included and already on site which makes planning a breeze.
Every wedding is able to look so different and be so personalized to your tastes which makes it even more special. We were also able to have our French bulldog be part of our day which was amazing.
We got married in the Buttery and had our reception on the patio. We then had our wedding breakfast & party in the Glasshouse. People were able to mingle in the pub and also stayed on site. We had a welcome dinner the might before which was such a great way to get everyone together.
It honestly was a dream come true. Emma and the team were also incredible and took a lot of the stress of the day off my shoulders.
Couldn't recommend it enough, I just wish I could relive the day over again!!!-
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+9 Photos
The Buttery and Glasshouse's reply:
Hi Sierra and Joe
Thank-you for your lovely review and I'm so pleased the wedding day was everything you'd dreamed of. The magic of the day was being able to incorporate all your wishes into one and making it happen was magical. We strive to personalise each and every wedding whilst delivering the best service to you and your guests, including the furry ones!
The best part of my job is seeing the happy smiles and tears from the wedding couple and knowing you'll have lots of beautiful memories to look back over.
Enjoy your married lives together!
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Quality of the service
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Russell Sent on 14/11/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Venue with a difference.
I recently enjoyed a function at The Buttery and Glasshouse. Where do I start? I couldn’t have asked for a better experience. Emma looked after me from start to finish and she was fantastic. Nothing was ever a problem and she made the whole evening incredible.
The building itself is stunning and the setting is lovely, with plenty of parking which made things easy for everyone. We enjoyed welcome drinks of wine and beer, followed by a stunning pizza buffet that all of my guests loved.
I also stayed at the hotel and the room was spotless and comfortable. Breakfast the next morning was excellent too.
A brilliant venue with exceptional service. Highly recommended.
Emma, you're a star! 🌟The Buttery and Glasshouse's reply:
Thank-you for your raving review Russell. It really was a pleasure to host your party with family and friends and building your bespoke package; you were a fun bunch!
It's crucial to listen to what's important to the client to be able to deliver the very best experience and I truly believe we managed this.
The Housekeeping team work tirelessly to ensure all the rooms are spotless and comfortable and the Chefs work their magic with the delicious food they produce.
Come back and see us soon! -
Quality of the service
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