The Abbey Hotel Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
30 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Badges
+16
User photos
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Featured
Carmen Sent on 05/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding of my dreams!
From start to finish, the wedding team were so professional, approachable and supportive! This is the type of place you fall in love with when you visit, the climbing ivy, the beautiful rooms, the gorgeous decor! To then top it off, the wedding team, Alanis, Yan and Alison were just perfect!
The Abbey offers a package which includes for more or less everything you need for the wedding making planning so much easier and straight forward without compromising on anything. All the style and magic without the stress of dealing with 101 suppliers.
On the day, Yan was with myself directing me when I was so nervous I couldn’t even think straight. He was calm and so supportive for myself and the bridal party, we can’t thank him enough!
The room was set up beautifully as part of the package and we were blown away when we saw them.
I fell in love with this place when I saw it but after meeting the wonderful staff it solidified it for me.
This place will hold such a large space in my heart, I’ll be forever grateful for the staff here for making our day the most magical day of our lives.
If you’re thinking of looking at this venue for your wedding, I wouldn’t think twice!-
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+2 Photos
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Quality of the service
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Andrew Sent on 30/08/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Dream Day
We had a wonderful wedding at the Abbey Hotel and would highly recommend them. We went with the All inclusive wedding package which meant that multiple elements of the wedding were covered making planning a lot easier. Having the venue, food, decor and DJ included was a big weight off our minds whilst planning. The venue itself was lovely. We had our ceremony and our wedding breakfast in two separate rooms and both were prepared so well for our big day. Finally we would like to mention how amazing Alanis was as a wedding planner for us. She was always available if we had any questions or last minute changes that we thought of. Nothing was too much trouble. Alanis and the staff at the Abbey were excellent on our wedding day and I can't speak highly enough of them. -
Quality of the service
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Miles Sent on 22/08/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a great wedding!
We got married at the abbey last year. We live overseas and this was our UK wedding. It was also our favorite.
I cannot express how easy the planning was with the abbey. Especially from overseas. It was even easier than the one in our home country.
The staff was such a delight, very responsive and always ready to help. They also have been so flexible.
And the food was really the best. Plus there was so much to choose from. And the wine was delicious.
It is true some rooms can be outdated and but all our guests loved their rooms. We had some mobility issues with one of our guests and they promptly changed the room to accommodate.
And the wedding suite is breathtaking.
Could not recommend enough. And the pictures of the wedding are gorgeous with the fall folliage.
I know they accommodate parties from 10 to over 100.
This is a hidden gem in the midlands. 100/10 -
Quality of the service
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Ellie Sent on 22/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mr & Mrs Tedds
Had our beautiful wedding day at the abbey hotel last Saturday ❤️ from the first time we visited we knew this was the venue for us. Alison was great on showing us everything and booking while we were there. Alanis is an absolute angel! No question was too much and to have her there on the day was amazing! Couldn’t have asked for anyone better! The bridal suite was beautiful, the food was incredible and the whole venue is absolutely beautiful! The staff were fantastic all day and Harry on the bar was great with all my guests. They ensured I had caffeine free coke to drink which I thought was such a kind thing for them to go out of their way to get for the bride. I would highly recommend to anyone looking to book their special day! Thank you so much to everyone at the Abbey! 😊 -
Quality of the service
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Claudia Sent on 10/06/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five stars all round! Literally a perfect wedding
The Abbey Hotel have been incredible. Their service was perfect from start to finish, everyone is so helpful and accommodating - and such amazing value for money. Such a beautiful setting and so warm and welcoming. All our guests commented on how lovely it was. The food was delicious, lots and lots of positive feedback on the food and service. We were blown away and the day was so seamlessly organised it made our life so easy! We want to extend a huge thank you to Alison, Alanis, Jan and everyone else who contributed to our special day. We couldn't recommend it more highly, thank you Abbey Hotel for making perfect memories x-
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+2 Photos
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Quality of the service
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Marta Sent on 13/03/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic wedding at Abbey Hotel
We recently held our wedding ceremony and party at this hotel, and it truly exceeded all expectations.
The venue was absolutely beautiful, the food was delicious, and the staff were wonderfully friendly and attentive throughout the entire event.
Every detail was handled with care, and our guests were full of compliments.
We couldn’t have asked for a better place to celebrate such a special day.
We will definitely recommend this place.
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Quality of the service
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Daniela Sent on 10/01/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical day
We got married at the Abbey Hotel Malvern in September 2023 and everything was excellent from the first contact to the end. Very professional and friendly wedding and event manager and the staff on the day were excellent. The food was delicious and all the guests complimented it as well! We had a beautiful room with a gorgeous view to the Abbey with the most comfy bed. Everything was just amazing and we couldn’t be happier! Thank you all!-
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+3 Photos
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Quality of the service
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Fiona Sent on 24/01/20235 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding
From the moment we decided to have our wedding at the Abbey Hotel, we found the whole experience seemless. Nothing was too much trouble. On the day, the whole team were amazing and all our guests were just as impressed as we were. -
Quality of the service
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Shannon Sent on 12/01/20234.4 out of 5 rating4.4-
Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value for money 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Excellent service
The abbey hotel was absolutely fantastic they did a very good menu choices and their staff was very lovely.-
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+2 Photos
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Quality of the service
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Karen Sent on 25/09/20225 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic experience!
Absolutely amazing experience! The staff are extremely experienced in putting a wedding together and it shows- Alison the Wedding and Events Manager supported us all along the way, helping us to have the wedding we wanted but also advising on elements that would or would not work. Karolina the Floor Services manager and the whole day-of team were also amazing- everything was sorted and went off flawlessly, all the vendors/ deliveries/ setup slotted together seamlessly, and I was able to just relax and enjoy the day. The package they offered was so easy and stress free to work with (e.g. the catering, DJ and venue dress were booked for us), and yet also really high quality and allowing us scope to customise what we wanted. Finally, the location of course was absolutely stunning! Thank you all :)The Abbey Hotel's reply:
Hello Karen
Thank you so much for this wonderful review. I thoroughly enjoyed meeting with you and Andrew from the very outset and loved helping you plan your day. The team too enjoyed working with you on the day.
We are so pleased that you enjoyed your day. Thank you for your amazing comments - we will of course share them with the team.
Thank you for choosing The Abbey Hotel to be a part of your special day.
Wishing you all the very best for a wonderful future together as Husband and Wife.
With kind regards and very best wishes
Alison -
Quality of the service
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