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Weddings

Tewin Bury Farm Hotel Reviews

Tewin Bury Farm Hotel

Tewin Bury Farm Hotel

Welwyn, Hertfordshire
4.8 out of 5 rating, 36 reviews
More information

Reviews

4.8 out of 5 rating
36 reviews
  • Quality of the service
    4.9 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value for money
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
94% Recommended by couples

Badges

  • C
    Chyono F. Sent on 12/09/2023
    5 out of 5 rating
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      5.0 out of 5 rating
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    Wonderful day at a wonderful venue

    A big thank you to Sam for helping us plan our Tewinbury wedding, and to Kaika and team for ensuring it all went seamlessly on the day although I'm sure behind the scenes there was a lot more going on than we realised! They made it easy. The little touches will stick in our minds - like finding wedding cake in our room, keeping dinner warm for a guest on baby duty etc - as well as the warmth and friendliness of the staff. Everyone complimented the food - and people loved the venue so much one friend has already booked to come back, and more than one group of friends have asked if we can come back for a reunion next year.

    A huge thank you to the Tewinbury team for all your hard work planning the wedding and the execution on the day.
  • F
    Francesca K. Sent on 17/10/2023
    1.6 out of 5 rating
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      3.0 out of 5 rating
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      1.0 out of 5 rating
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      2.0 out of 5 rating

    Wedding - Would not recommend

    We had our wedding here this year (2023), and even though the venue is beautiful, unfortunately, the staff really let us down. The handover from our wedding coordinator to the manager present on the day was terrible and all the wrong information was given over.
    The seating plan was completely wrong, and the layout of the room was not what we had asked for and detailed months prior.
    We had a bar tab, but the bar staff charged our guests for their drinks, again even though this was clearly stated in writing and over the phone in the planning stages that there was to be a bar tab.
    The wedding breakfast was good, but unfortunately the evening food was not edible. Futher more, most of our guests stayed at the hotel to which breakfast is included. When at breakfast the following morning they ran out of most of the food items.
    When these issues were presented to the Events Manager, Lauren, we did not get a sorry or any kind of ownership for the mistakes that had taken place and Lauren actually didn't respond to our emails of calls to ensure the issues were resolved. Eventually, we had to get the General Manager involved, who did respond and resolve the issues, but unfortunately, overall not a great experience for the money that we paid to have our wedding there and nothing could fix the mistakes made on the day.
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  • Emily
    Emily C. Sent on 20/02/2023
    5 out of 5 rating
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    Exactly what we wanted

    We were able to have the reception we wanted, tweaking packages and plans to make it work for us. The team were very helpful and positive, nothing was too much trouble. Would definitely recommend.
  • R
    Rachel Sent on 26/09/2022
    2 out of 5 rating
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      1.0 out of 5 rating
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      3.0 out of 5 rating

    Underwhelming

    Unprofessional and poor service provided. Rude staff, late on timings, let down.
  • C
    Chloe D. Sent on 05/09/2022
    5 out of 5 rating
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    Everything was perfect!

    Our day was everything we could ever have imagined it to be and more. We wanted a calm and intimate wedding and that’s exactly what we got. From start to finish we felt welcomed and at home, and all of the staff made everything feel effortless.

    We are so pleased we chose to marry at Tewinbury. The venue was beautiful, we had so many compliments on the food, and the drinks were superb too. It genuinely was the happiest day of our lives. Wish we could do it all again.
  • S
    Sam Sent on 19/08/2022
    5 out of 5 rating
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    Thank you so much

    Hi Sophie,

    Thank you for everything, we had the most amazing day!

    Special thank you to Charlotte who was brilliant on the day. Nothing was too much trouble. All the bar/waiting staff were great too but especially Grace who was excellent on the night.

    Thanks so much again
    Sam and Taz
  • O
    Olivia S. Sent on 05/09/2022
    5 out of 5 rating
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    An Amazing Day!

    The staff were amazing, everything went perfectly! The venue is beautiful, couldn't have asked for more.
  • S
    Sarah G. Sent on 19/08/2022
    4.8 out of 5 rating
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    Beautiful Amazing day!

    Good afternoon,

    We had a wedding yesterday for Marilyn and Reg and whilst your whole team were impeccable, there is one member of your team we really wish to say a heart felt thank you to: Fionn.

    Fionn was there during the wedding and there the next day at breakfast too. They were approachable and just did a bit extra to make the day really special. Fionn made sure the bride and groom got their canapés and was happy to answer any questions. Fionn was quick to help at breakfast with moving our tea and coffee with a hungry baby and without being asked to and without question.

    We just wanted to make sure Fionn’s professionalism and just all round brilliant service is highlighted and we hope that this is passed on too.

    Thank you all again for such a beautiful day.

    Sarah Goodman (bridesmaid)


  • K
    Kent Sent on 19/08/2022
    5 out of 5 rating
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    Wouldn't change a thing

    Hi Sophie,

    I just wanted to say thank you so much for all of your help planning our wedding, it turned out amazing and we wouldn't have changed a thing!

    I wondered if you could please pass this note on to Janay, who looked after us on the day. She was absolutely amazing, she covered everything so well and she really put me and my bridal party at ease before the ceremony, she helped so much throughout the day and put in so much effort to make sure we had everything we needed. She really made it special for us and made sure we had no stress at all. It must have been hard work in the heat running around after us all day, so we are really grateful. Thank you to Matt too who was also so helpful!! I caught him the week before the wedding and he really helped then too. Every member of staff was so attentive and every guest noticed it and complimented the service.

    Thanks so much,
    Danielle & Ben
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