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St Ermin's Hotel Reviews

St Ermin's Hotel

St Ermin's Hotel

London - South West, South West London
5.0 out of 5 rating, 25 reviews
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Reviews

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Badges

Hitched Wedding Awards 2026 Winner
Hitched Wedding Awards 2025 Winner
  • M
    Marg Sent on 07/09/2026
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    Beautiful venue, brilliant staff!

    We has our wedding reception at St Ermin's this summer and choosing it was one of the best decisions we made. The whole day ran seamlessly. The timings were kept, everything flowed, and we never had to worry about what was happening next.

    A huge part of that was our coordinator, Claret. She was somehow always exactly where she was needed. At one point she stepped in to help cut the sleeves on my dress, which isn't something you'd ever expect a venue coordinator to do, but nothing was too much trouble for her. That moment says everything about how she looked after us.

    The smaller details were spot on too. The room was exactly the atmosphere we'd hoped for and more! Lots of our guests came up to say how lovely the hotel was and how kind and attentive the staff were, not to mention the delicious food -which made us really proud of the choice. Everything was PERFECT!

    If you're considering St Ermin's, we'd recommend it without hesitation. The whole team made our day and we'll always be grateful.
  • Angela-Maria
    Angela-Maria Sent on 03/08/2026
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    More than a venue. Pure magic ✨️

    There truly aren't enough words to thank everyone at St Ermin's Hotel for making our wedding day more perfect than we could ever have imagined. From the moment we first visited the hotel to the very last dance on our wedding day, we were surrounded by kindness, warmth and genuine hospitality. Every single member of staff went above and beyond to make us, our families and our guests feel so special, and it is something we will never forget.

    A particularly heartfelt thank you goes to Claret, our incredible Wedding Coordinator. She was with us every step of the way and was an absolute pleasure to work with. She was always so helpful, responsive and reassuring, and no question was ever too much trouble. Her communication was excellent throughout, and she offered so much thoughtful advice that helped turn our ideas into reality. We always felt that she genuinely cared about making our day as special as possible.

    Every detail was handled with such care, from organising our beautiful wedding suite to accommodating our request for a Greek blessing ceremony in the ballroom before we headed to church. It wasn't a standard request, but the team embraced it wholeheartedly. Thanks to the bespoke service and flexibility provided by St Ermin's, we were able to have our dream fairytale wedding—a beautiful celebration that perfectly combined our Greek traditions with our Yorkshire roots. It meant the world to us and our families.

    In the lead-up to the wedding, we met several times with Claret and Graham, the Head of Operations, to finalise every last detail. They were both so accommodating, patient and professional, ensuring that nothing was overlooked. Their calm confidence gave us complete peace of mind, and we knew we were in the very best hands.

    On the wedding day itself, everything ran more smoothly than we ever thought possible. It genuinely felt as though the entire hotel came together to make sure every moment was perfect. We were able to relax, be present and enjoy every second because we knew everything was being taken care of behind the scenes.

    Our guests have not stopped talking about the day. So many commented on how incredible the food was, how impeccable the service was, and how breathtakingly beautiful the ballroom looked. The attention to detail was simply outstanding, and every member of staff made our guests feel so welcome.

    To Claret, Graham and the entire team at St Ermin's Hotel—thank you from the bottom of our hearts. You didn't just host our wedding; you helped create one of the happiest days of our lives and memories that we will treasure forever. We will always look back on our wedding with so much love and gratitude, and a huge part of that is because of each and every one of you.

    If you're looking for a wedding venue where every detail matters, where the service is second to none, and where you'll be treated like family from beginning to end, we cannot recommend St Ermin's Hotel highly enough. It is, quite simply, the most wonderful place to get married.
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  • Karen
    Karen Sent on 13/07/2026
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    The Wedding Venue of Our Dreams

    We had the most perfect wedding at St. Ermin’s on 6th June 2026. From the first day we visited the venue right through to our wedding day, every single member of staff at this beautiful hotel made us feel so welcome and looked after.

    Our coordinator, Claret, was absolutely amazing. She is such a kind and caring person, and incredibly organised! She had genuinely thought of everything, right down to the tiniest detail that could easily have been missed. We had quite a few unusual and quirky requests, and every one of them was welcomed with open arms. She really encouraged us to make the day our own and was so accommodating throughout the whole planning process.

    The result was the most wonderful day we could ever have asked for. We honestly cannot recommend this venue enough. It’s a stunning setting, the staff are exceptional, and the food is outstanding.

    Thank you again to Claret and the entire team for giving us the happiest day of our lives. We will be forever grateful.
  • Mizuho
    Mizuho Sent on 07/07/2026
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    Our Day of Dreams

    As a summary, we could not recommend St. Ermin’s enough.

    The venue itself is beautiful (the Crystal Mezzanine, Ballroom & hotel rooms) and all the people at St. Ermin’s were so lovely and supportive during the planning and on the day itself. The buffet style food was delicious. The speakers were good quality and the venue lighting is customizable.
    (Don’t worry about summer wedding, they have AC!)

    The wedding package is superb value for money given the overall quality.

    Claret and Sara were incredible at helping us plan the day exactly how we wanted and were thoughtful, responsive and attentive throughout the entire process. They arranged tours and meetings, helped to remind us of things we had yet to consider and were so flexible with all of our unique requests, including last minute changes. Us and our guests had a perfect day.

    To say it again, choose St. Ermin’s!
  • Vicki
    Vicki Sent on 01/04/2026
    4.8 out of 5 rating
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    10/10 venue - would highly recommend

    We booked our wedding for the end of March and throughout the entire process Claret was absolutely phenomenal. Claret was extremely organised, responsive and attentive to any special requirements. As we have very little experience in planning, Claret made all the complicated things seem easy!

    When the day came, Claret worked above and beyond to making our day special. From helping to fix an issue with the wedding dress, to fixing the buttonhole on the groom and just being the anchor to our hectic day - Claret was fantastic.

    As for St Ermin's as a venue, it was spectacular. The existing decor is classy and elegant (they have a wonderful chandelier in the Crystal ballroom) and all our guests commented on how beautiful the venue was. This was one of the main reasons we picked St. Ermins, as we only added very little decor (floral arrangements) so we did not need to worry about decorations at all.

    The food for our wedding breakfast was also exceptional, the apple dessert especially, had all our guests wowed.

    The evening reception also went as smoothly as you can imagine.

    We also took beautiful pictures in the lobby and courtyard.

    A big thanks to Claret, St. Ermins and the team who worked tirelessly to make our celebration extraordinary. Would highly recommend picking St. Ermin’s as a wedding venue.
  • Kevin
    Kevin Sent on 15/12/2025
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    Unforgettable wedding day at the beautiful St Ermin's Hotel

    We discovered St Ermin’s on Hitched while searching for our wedding venue, and from the very first visit, it stood out from the rest.

    After viewing several other venues — including one that left us with a disappointing experience — our visit to St Ermin’s was a breath of fresh air. From the moment we arrived, we were warmly welcomed by Claret, the wedding venue coordinator, who immediately made us feel at home. She was exceptionally professional, reassuring, and attentive, and we were able to liaise with her directly throughout the entire process. This gave us enormous confidence and peace of mind.

    During our first visit, Claret invited us for cocktails while we discussed the wedding details. She walked us through the three stunning spaces we would use on the day: the reception room for cocktails, the Cloisters for dinner, and the Ballroom for the evening party. The cocktails were outstanding, and the overall experience left such a strong impression that we decided to book St Ermin’s for our wedding immediately after that first visit.

    Everything about St Ermin’s felt convenient, welcoming, and well organised. The hotel is pet-friendly, which meant the world to us — our dog is part of our family, and other venues would not even consider allowing pets. At St Ermin’s, this was never an issue, and it made the experience feel even more special.

    The organisation throughout the planning process was flawless. We were in regular contact with Claret — weekly, and sometimes even daily as the wedding approached — and she was always responsive, flexible, and accommodating. We also found great flexibility within the wedding package, offering excellent value for the quality provided.

    We soon discovered the exceptional standard of food and drink at St Ermin’s. From the delicious cocktails made with their homemade gin and rum, to the wonderful afternoon tea we were offered, and the outstanding menu tasting, every experience exceeded our expectations and reinforced that we had made the right choice.

    On the wedding day itself, everything ran seamlessly. Claret had already coordinated with all of our vendors, making the entire day feel effortless. The staff were incredibly organised, professional, and genuinely kind, and many of our guests commented on the exceptional level of service — something that is increasingly rare to find in London.

    The hotel itself is absolutely beautiful and a dream for photography, with stunning backdrops at every turn. Even our photographers commented on how perfect the venue was. The property is immaculately maintained, and at every visit we noticed the care and attention the team puts into keeping it pristine.

    Our wedding night was just as magical. The hotel room was spacious, elegant, and beautifully prepared, and we were deeply touched by the thoughtful details waiting for us — flowers, cakes, and other small attentions that made the evening feel truly special. St Ermin’s also went above and beyond for my dog, preparing a comfortable bed and treats for him as well, which perfectly reflects the warmth and care of the team.

    Finally, knowing that St Ermin’s once served as Churchill’s headquarters added an extra layer of charm and history to an already remarkable venue.

    We cannot recommend St Ermin’s highly enough. The combination of outstanding staff, exceptional service, beautiful spaces, and fair pricing made our wedding truly unforgettable. St Ermin’s now feels like family to us, and we look forward to returning for anniversary drinks and future celebrations. It will always hold a very special place in our hearts.
  • P
    Paulina Sent on 14/12/2025
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    Our perfect wedding day at St. Ermin's Hotel

    We had our wedding at St. Ermin’s Hotel a week ago and words can’t describe how wonderful our special day was, and the memories from that day will stay with us and our guests forever.

    We are especially thankful to our fantastic wedding coordinator, Claret, for taking care of every detail of our wedding day, liaising with our suppliers and making sure the day runs according to the schedule. She is very passionate about the work she does, and it was a pleasure planning the wedding with her in the preceding months. The level of care and thoughtfulness she displayed throughout the planning stage and on the day was invaluable.

    The venue itself is breathtaking. The moment we walked into the Crystal Ballroom for the first time we knew that this is THE place where we want to celebrate the most important day in our lives. The ballroom features a grand crystal chandelier and rococo ceiling, providing just a perfect backdrop to those wedding photos we dreamt of. The rooms we and our guests stayed in were beautiful and everyone has enjoyed their stay.

    We were also impressed with the hotel staff that took care of the wedding reception. Everyone was professional and the service was exceptional from waiting staff to concierge desk. The food served at the wedding breakfast was beautiful.

    Our wedding day was as beautiful and magical as we had imagined, and this would not have been possible without Claret and the first-class team at St. Ermin’s. We are forever grateful for the hard work they put into making our special day an unforgettable experience.

    We would highly recommend St. Ermin’s Hotel to every couple who is looking for a stunning venue that will make their special day unforgettable.
  • A VINISSHA
    A Vinissha Sent on 05/12/2025
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    Thomas & Vinissha Wedding

    We had our wedding at St. Ermin’s Hotel, and the entire experience was truly unforgettable. So much of that is thanks to our incredible wedding coordinator, Claret. From the very beginning, she supported us with such patience and calm reassurance. But it was on the wedding day itself, during the most hectic, emotional moments, that she truly made all the difference.

    Both Tom and I found ourselves mentioning her name to everyone because of how extraordinary she was. When Tom lost a button on his suit, Claret instantly noticed and resolved it immediately. It may seem like a small detail, but in a moment of panic, she was the calm we needed. She didn’t just coordinate our wedding, she genuinely cared for us and held everything together with such grace.

    The hotel itself is absolutely beautiful. Our room was stunning and comfortable. The food was amazing, our guests kept raving about it and every part of the experience was handled with such thoughtfulness.

    We were also so impressed with the entire hotel staff. From room service to housekeeping to the reception team, everyone was incredibly warm and helpful. Anytime we needed assistance, the front desk went out of their way to support us. The service across the board was exceptional.

    This wedding would not have been what it was without Claret and the wonderful team at St. Ermin’s. We are so grateful for everything they did to make our day so special. I would recommend every couple to work with Claret and to choose St. Ermin’s for their wedding, it was THE BEST DECISION we made.
  • K
    Kayla Sent on 03/11/2025
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    Incredible wedding at St Ermin’s

    We celebrated our wedding at St. Ermin’s Hotel on the 25th of October and WOW - what an incredible experience from start to finish.

    The hotel itself is stunning, with two beautiful event spaces full of character, charm and timeless elegance. It truly felt like the most magical setting for our day.

    Every member of staff we encountered was warm, welcoming and genuinely eager to help. There wasn’t a single person who didn’t go out of their way to make our experience - and our guests’ experience -seamless, enjoyable and memorable.

    A very special mention has to go to Claret Fernandez, the Events Manager. From our first visit, through countless emails, planning meetings and site walk-throughs, she supported us every step of the way. Her organisation, attention to detail, calm reassurance and kindness made the whole process stress-free. On the day itself, she went above and beyond and truly made us feel cared for. We felt incredibly lucky to have her by our side.

    We also want to thank the wider team who worked tirelessly on the day - from setting up the rooms beautifully, to looking after our guests and ensuring every moment ran perfectly. Their professionalism, warmth and hard work did not go unnoticed.

    We couldn’t recommend St. Ermin’s more highly for anyone looking for a wedding venue.

    Choosing to celebrate our wedding here was the best decision we made - our day was magical, and one we will treasure forever.
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