St Ermin's Hotel Reviews
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![Audrey]()
Audrey Sent on 17/11/2024Best Day of Our Lives Made So Seamless!
The quality of service and attention to detail at St. Ermin's are unmatched. Our coordinator, Claret, was amazing to us throughout the whole wedding planning process! The meetings at St.Ermin’s were always so lovely and comfortable. Claret and all of the staff were very warm in welcoming us each time, and kindly and enthusiastically kept us on schedule with each task and decision. She would walk us through the hotel spaces during each visit to confirm various design ideas and make suggestions based on how we were feeling. My side of the family is in the US and she was very patient with the calls and questions from our family members whenever they needed. The response over the phone and email was incredible so we were never very stressed because we knew how quick Claret and the team would be in the response and action to any questions, concerns, requests, or changes. She communicated with our vendors and took a lot of the pressure off of us to coordinate the many people and details that were involved in creating our beautiful day!
The menu tasting was such an amazing experience. The chef and staff at St. Ermin’s made sure we had the exact setup and presentation to expect on our big day. It was so delicious and the chef sat with us to discuss flavours and any potential adjustments we wanted for each dish. The food itself was SO stunning. We tried three examples of each course and struggled to decide because of how delicious every option was! Our family and friends are still raving about the food, drinks, and service!
The actual day was the best of our lives so far. Upon arrival, we were shown the our meeting rooms we used to get ready. They provided each of our parties with food, tea, coffee, and water. We got to choose the details ahead of time. Afternoon tea sandwiches and parties were the perfect thing to have as they were delicious and filling without being too heavy or messy. The staff checked in on us continuously to make sure we had everything we needed and everyone was happy and comfortable getting ready stress-free! I wandered down to our reception ballrooms to see how everything looked and Satya, who had worked with us on details, made sure every little thing was to my liking in that moment. I was so blown away by how gorgeous it was, truly a dream come true. The dinner service was unlike anything we have ever experienced. Our glasses were always full and every guest was served so quickly due to the guest-to-staff ratio. All of our guests were so impressed and we had such a nice time and did not worry about one thing or person all night. Claret, Satya, and Graham stood by all day and night to make sure everything went according to plan, even helping me plan an extra birthday surprise for my husband, the groom, at midnight - which was so fun!
So many friends and family members came up to us saying how it was the best wedding they had ever attended and although we’re biased…we have to agree! I cannot recommend the venue enough with its gorgeous spaces, stunning food, and the best people you'll ever have the privilege of working with! We are already reminiscing, reliving it through pictures, stories, and music. We have now made St. Ermin’s our special occasion and anniversary destination. Thank you so so much, we will be daydreaming about our day for the rest of our lives! -
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![A VINISSHA]()
A Vinissha Sent on 05/12/2025Thomas & Vinissha Wedding
We had our wedding at St. Ermin’s Hotel, and the entire experience was truly unforgettable. So much of that is thanks to our incredible wedding coordinator, Claret. From the very beginning, she supported us with such patience and calm reassurance. But it was on the wedding day itself, during the most hectic, emotional moments, that she truly made all the difference.
Both Tom and I found ourselves mentioning her name to everyone because of how extraordinary she was. When Tom lost a button on his suit, Claret instantly noticed and resolved it immediately. It may seem like a small detail, but in a moment of panic, she was the calm we needed. She didn’t just coordinate our wedding, she genuinely cared for us and held everything together with such grace.
The hotel itself is absolutely beautiful. Our room was stunning and comfortable. The food was amazing, our guests kept raving about it and every part of the experience was handled with such thoughtfulness.
We were also so impressed with the entire hotel staff. From room service to housekeeping to the reception team, everyone was incredibly warm and helpful. Anytime we needed assistance, the front desk went out of their way to support us. The service across the board was exceptional.
This wedding would not have been what it was without Claret and the wonderful team at St. Ermin’s. We are so grateful for everything they did to make our day so special. I would recommend every couple to work with Claret and to choose St. Ermin’s for their wedding, it was THE BEST DECISION we made. -
Mahmoud Sent on 26/10/2025
Incredible day
I don’t even know where to begin to describe how incredible our experience was with St. Ermin’s Hotel!
We decided to plan a last-minute wedding—starting in May for a September celebration—and from the very first moment, the wedding planning team was nothing short of amazing. They accommodated us at such short notice, took the time to understand our vision, and were so flexible with our requests, including arranging halal food for the day.
Throughout the entire process, Sara was absolutely incredible. She and her team stayed in regular contact through emails and meetings, ensuring every detail and logistic was perfectly organised. Honestly, without Sara’s support, our wedding wouldn’t have been nearly as seamless or special as it was. She provided us with a clear, organised checklist that helped us stay on track, and she went above and beyond to make sure everything was perfect for our big day. ❤️
One of the biggest reasons we chose St. Ermin’s was how cared for we felt from the very first visit. That feeling only grew stronger throughout the planning process—we truly felt supported every step of the way.
And then came the wedding day itself—absolutely flawless. The food was exceptional (our guests are still talking about the soup!), and the service was impeccable. Every member of staff was so kind, attentive, and professional, making all our guests feel so welcome.
If you’re considering this venue, we can’t recommend it highly enough. And as a bonus tip, make sure to visit Caxton Grill on-site—it’s a hidden gem right next to St. James’s Park, with some of the best food in London!
Thank you, St. Ermin’s, Sara, and the whole team, for making our day truly unforgettable. 💍✨ -
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![Vanessa]()
Vanessa Sent on 19/10/2025Could not recommend more!
We held our wedding here this October, and the hotel was incredible for the entirety.
The spaces are gorgeous, we chose to have our drinks reception on the mezzanine, dinner in the cloisters suite, then party in the ballroom and it was perfect, keeping guests excited with the changes in space.
Claret helped us plan the day, in coordination with our own wedding planner, and she was great! Very attentive and quick to respond to any questions we had, and great with getting us to consider aspects we hadn’t thought about. and incredibly helpful on the day too, helping coordinate guests around the venue.
The food was incredible, with an amazing menu tasting before the event too, and again meeting the chefs who were very kind and happy to take on any suggestions we had.
On the night, our guests could not believe how good the service was, never seeing an empty glass through the whole dinner!
You can really feel the attention the whole hotel give you throughout the whole process, making you feel special and cared for. I couldn't believe how cheap it was for what you got, and I never felt they were gauging prices just because it was a wedding.
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Rossa Sent on 09/10/2025
Magical Day
Claret and Sara as wedding coordinators were unbelievably helpful. There were no stupid questions and any changes to seating plans or food orders was no problem. They were able to draw on their vast experience to tell us things that would and would not work on our day. The other staff were enormously helpful also. The venue was everything we wanted it to be. Big and bright and coordinated with the flowers we picked. In terms of value for money, we can’t fault St Ermin's; A lot of other hotels in London that we visited were asking £20k just to book the place (not including reception food etc). St Ermins were asking £20k all in which included booking a dream room and ballroom AND included food for guests! The location was great and if you love spy films or spy novels, St Ermin’s has a cool history in that world! They truly gave us a magical day. -
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Sophie Sent on 21/09/2025
The best day of our lives!
We had our wedding at St. Ermin’s Hotel, and it truly could not have been more perfect. We had the time of our lives, and our guests have not stopped talking about how wonderful the day was!
A very special mention goes to our incredible planner, Claret, who supported us every step of the way. From the in-depth planning meetings and regular email contact to our private menu tasting (complete with our own dining room and attentive service), she made the whole process enjoyable and stress-free. In the weeks leading up to the big day, Claret contacted all our vendors, which lifted such a weight off our shoulders. She also arranged for all of our menus, welcome sign, table plan, and table numbers to be printed, which saved us so much time and effort. On the day itself, she ensured everything went smoothly and was always on hand and ready to answer any question.
We also want to highlight Graham, who led the operations side with such professionalism and care. Thanks to him and the wider team, everything ran seamlessly — the food, service, and bartenders were absolutely fantastic. Speaking of the food, it was incredible: the tuna tataki starter was a standout favourite among our guests, and we received compliments on the house white wine.
St. Ermin’s gave us the most unforgettable wedding day, and we couldn’t be more grateful for the whole team for making it all happen so beautifully. -
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![S Amele]()
S Amele Sent on 07/05/2025Perfect day and the best staff !
I had the most beautiful wedding at St Ermins over the weekend.
Claret helped us plan everything from start to finish , including schedules , timelines, liaising with our venders and helping us with the little details too.
We opted for a package deal and got more than we could have ever imagined , they honestly helped us plan our dream wedding.
I couldn’t imagine getting married any where. The venue was set up was so beautifully , and according to the colours and spec we discussed. I can’t thank the team enough for thier seamless efforts to make the day perfect ! All our guests complimented the food and how attentive the staff were.
St Ermins is honestly a gem and if you are thinking about getting married here! Don’t hesitate, you will not regret it. -
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Scott Sent on 30/09/2024
Wedding party - September 2024
What a fabulous evening we had. it was absolutely perfect from start to finish. All the staff we met were briefed and amazing, the service was five star and served by a great team.
Chef did an amazing job - we received so many compliments from our guests on the quality of the food.
The management from Claret and the team was fantastic and nothing was too much trouble.
The venue was great for pre-party drinks, the main ball room and the side room for the band.
Cannot recommend highly enough!
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