Reigate Hill Reviews
More informationReviews
We're all about trust. Our community relies on honest reviews to make your big decisions easier.
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
114 reviews
98% recommend it
-
Quality of the service 4.9 out of 5 rating
-
Response time 4.9 out of 5 rating
-
Professionalism 4.9 out of 5 rating
-
Value for money 4.9 out of 5 rating
-
Flexibility 4.9 out of 5 rating
Badges
+113
User photos
-
Amber W. Sent on 23/09/20244 out of 5 rating
-
Quality of the service 4.0 out of 5 rating
-
Response time 3.0 out of 5 rating
-
Professionalism 3.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
You really get your moneys worth with this venue.
We would like to start by saying our wedding day was amazing & the coordinator Anastasia really did an amazing job of organising the day, everything ran smoothly & us and our family had a fantastic day!
This being said there were a few issues along the way, the communication with the venue wasn’t the easiest on the months before the wedding, we were only assigned Anastasia a couple of months before the wedding date so before that we were just kind of contacting anyone available from the team and this was often quite difficult as communication would get mixed up.
We also felt like we could have been contacted a little more often.
There was a mess up with payment which was quite stressful to sort out.
And unfortunately a few issues with our decorations
On the day. Although the venue looked lovely, there were lots of little things that weren’t done properly, floral arrangements not set up properly, some decor left in the bags and not used at all, we had little food signs to tell our guests what the evening buffet food was and these were not put out causing some of our guests to come and complain to us that they didn’t know what the food was! And I had tried to avoid this by making signs so I was a little annoyed by this,
Our card and gift table looked a bit thrown together and lots of the little personal touches were missing! I had made instructions about the decor to help the staff but a lot of these were not followed.
So I would really suggest hiring your own styling company if you used this venue as it was important to me that the decorations were set up right and small things like that can really bother you after you look back at the pictures.
Also the speed at which the ceremony area was cleared was a little disappointing, we had hoped to go back outside to see this and take pictures and 15 minutes after the ceremony it has already been ripped down. So we were a little upset about that.
The venue did provide a lot of helpful free decor, eg the giant led letters. Sweet cart, Prosecco wall, flower wall etc these were all an amazing part of the venue and the reason we booked in the first place.
Value for money this venue is great, you get so many perks with your booking! And the venue is very flexible on things like if your guests don’t drink wine for dinner they will swap to soft drinks Which we really appreciated.
I think the venue could benefit from a catalog of the decor they have available for guests to use. So they it’s clear how many of each thing they have and it’s more organised! Pictures would be fantastic too.
Some of the things we loved from this venue
Getting ready room
Breakfast for bridal party
Accommodation with three rooms
Flexibility
The new swing chair by the lake
The food was lovely ( we had lamb & everyone was so happy with the food)
The fact that the dj was included in the package.
The venue is really pretty and has a great outdoor space.
The things that need a little work
Communication
Catalog of venue decorations
Venue styling and appointments to organise this better
Sings for evening buffet
Not everyone at our wedding was offered a canapé my mum was giving nothing and quite upset to find they had finished before she was even offered one? It was supposed to be 3 per person and it definitely didn’t work out that way.
Outside could have better lighting for the evening / night as guests wanted to sit outside but it was very dark.
The windows inside the venue need to be painted white as they look a bit odd now that the doors are all white.
When packing away the couple’s decorations, a lot of items were damaged or not given back, this needs to be taken care of better as we had planned to sell some of our decorations and outdoor games and the games are all missing the balls, bean bags and ring toss ropes.
Our zip tires and scissors were not returned
Some of our flowers were missing or damaged.
And lots of the name signs legs were missing or broken.
We would prefer to be honest with our review so future couples know what to expect.
We would like to start by saying our wedding day was amazing & the coordinator Anastasia really did an amazing job of organising the day, everything ran smoothly & us and our family had a fantastic day!
This being said there were a few issues along the way, the communication with the venue wasn’t the easiest on the months before the wedding, we were only assigned Anastasia a couple of months before the wedding date so before that we were just kind of contacting anyone available from the team and this was often quite difficult as communication would get mixed up.
We also felt like we could have been contacted a little more often.
There was a mess up with payment which was quite stressful to sort out.
And unfortunately a few issues with our decorations
On the day. Although the venue looked lovely, there were lots of little things that weren’t done properly, floral arrangements not set up properly, some decor left in the bags and not used at all, we had little food signs to tell our guests what the evening buffet food was and these were not put out causing some of our guests to come and complain to us that they didn’t know what the food was! And I had tried to avoid this by making signs so I was a little annoyed by this,
Our card and gift table looked a bit thrown together and lots of the little personal touches were missing! I had made instructions about the decor to help the staff but a lot of these were not followed.
So I would really suggest hiring your own styling company if you used this venue as it was important to me that the decorations were set up right and small things like that can really bother you after you look back at the pictures.
Also the speed at which the ceremony area was cleared was a little disappointing, we had hoped to go back outside to see this and take pictures and 15 minutes after the ceremony it has already been ripped down. So we were a little upset about that.
The venue did provide a lot of helpful free decor, eg the giant led letters. Sweet cart, Prosecco wall, flower wall etc these were all an amazing part of the venue and the reason we booked in the first place.
Value for money this venue is great, you get so many perks with your booking! And the venue is very flexible on things like if your guests don’t drink wine for dinner they will swap to soft drinks Which we really appreciated.
I think the venue could benefit from a catalog of the decor they have available for guests to use. So they it’s clear how many of each thing they have and it’s more organised! Pictures would be fantastic too.
Some of the things we loved from this venue
Getting ready room
Breakfast for bridal party
Accommodation with three rooms
Flexibility
The new swing chair by the lake
The food was lovely ( we had lamb & everyone was so happy with the food)
The fact that the dj was included in the package.
The venue is really pretty and has a great outdoor space.
The things that need a little work
Communication
Catalog of venue decorations
Venue styling and appointments to organise this better
Sings for evening buffet
Not everyone at our wedding was offered a canapé my mum was giving nothing and quite upset to find they had finished before she was even offered one? It was supposed to be 3 per person and it definitely didn’t work out that way.
Outside could have better lighting for the evening / night as guests wanted to sit outside but it was very dark.
The windows inside the venue need to be painted white as they look a bit odd now that the doors are all white.
When packing away the couple’s decorations, a lot of items were damaged or not given back, this needs to be taken care of better as we had planned to sell some of our decorations and outdoor games and the games are all missing the balls, bean bags and ring toss ropes.
Our zip tires and scissors were not returned
Some of our flowers were missing or damaged.
And lots of the name signs legs were missing or broken.
We would prefer to be honest with our review so future couples know what to expect.
-
-
-
+15 Photos
-
Quality of the service
-
Ruth M. Sent on 29/08/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
What a day
This venue is amazing, with glorious views, a wedding coordinating team that are amazing and great value for money. I had the best day for my son's wedding and my family and friends could not sing the praises of everything enough.This venue is amazing, with glorious views, a wedding coordinating team that are amazing and great value for money. I had the best day for my son's wedding and my family and friends could not sing the praises of everything enough. -
Quality of the service
-
Sharon S. Sent on 29/08/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing Wedding Day
We had a totally wonderful experience and are so glad we chose to have our wedding at Reigate Hill Golf Club. From start to finish, Lucy was an incredible wedding organiser. She guided us through the whole process and was so professional, kind and helpful. The venue is beautiful inside and out. We had hoped for an outdoor service as the lakeside setting is amazing, however the rain on the day meant that wasn't possible - incredibly that really didn't matter. All the staff made the inside service area so beautiful, that changing it last minute did not negatively impact the day at all. We loved our day and wouldn't change a thing. We had so many compliments and positive comments from our guests about the venue - We would highly recommend Reigate Hill as a wedding location.We had a totally wonderful experience and are so glad we chose to have our wedding at Reigate Hill Golf Club. From start to finish, Lucy was an incredible wedding organiser. She guided us through the whole process and was so professional, kind and helpful. The venue is beautiful inside and out. We had hoped for an outdoor service as the lakeside setting is amazing, however the rain on the day meant that wasn't possible - incredibly that really didn't matter. All the staff made the inside service area so beautiful, that changing it last minute did not negatively impact the day at all. We loved our day and wouldn't change a thing. We had so many compliments and positive comments from our guests about the venue - We would highly recommend Reigate Hill as a wedding location. -
Quality of the service
-
Kim T. Sent on 27/06/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Just the best ♥️
No doubt about it, this was it. The perfect place to start our married life together. The welcome was warm and inviting and there was something that made us feel at home here. Lucy, our wedding coordinator made this journey so unbelievably easy for us. It was a pleasure and joy to have her throughout. Every detail was taken care of, explained, gone over again and again, thoughtfully arranged and given time to with no stress. Contact was made constantly throughout and we were kept updated and informed about everything. It was a dream. Remembering The venue itself even now is bringing tears to my eyes. I was lucky enough to stay over the night before our wedding and was able to wake up to the beautiful view over the grounds from the windows of the bridal suite. Getting ready in the “get ready room” was such a treat. Having this amazing space all to myself with ample room, light, mirrors and everything a bride could need not to mention the continental breakfast, cereal and morning drinks that was supplied, was amazing. The walk down the winding pathway towards my husband to be, waiting by the pagoda near the lake is something I will always remember. Reigate Hill was undoubtedly a home from home. It felt so comfortable and we were really allowed to make it our own for the duration. If it’s a warm homely venue you are looking for with the advantage of having the most wonderful ceremony outside (weather permitting) by the lake under a picturesque pagoda surrounded by beautiful trees then we would highly recommend Reigate Hill Golf Club. They would also move the ceremony inside should it rain. Again, it was all taken care of by Lucy. All you have to do is enjoy your day ♥️ It now has a very special place in our hearts and can’t wait to stop by to visit the place it all began for us ♥️No doubt about it, this was it. The perfect place to start our married life together. The welcome was warm and inviting and there was something that made us feel at home here. Lucy, our wedding coordinator made this journey so unbelievably easy for us. It was a pleasure and joy to have her throughout. Every detail was taken care of, explained, gone over again and again, thoughtfully arranged and given time to with no stress. Contact was made constantly throughout and we were kept updated and informed about everything. It was a dream. Remembering The venue itself even now is bringing tears to my eyes. I was lucky enough to stay over the night before our wedding and was able to wake up to the beautiful view over the grounds from the windows of the bridal suite. Getting ready in the “get ready room” was such a treat. Having this amazing space all to myself with ample room, light, mirrors and everything a bride could need not to mention the continental breakfast, cereal and morning drinks that was supplied, was amazing. The walk down the winding pathway towards my husband to be, waiting by the pagoda near the lake is something I will always remember. Reigate Hill was undoubtedly a home from home. It felt so comfortable and we were really allowed to make it our own for the duration. If it’s a warm homely venue you are looking for with the advantage of having the most wonderful ceremony outside (weather permitting) by the lake under a picturesque pagoda surrounded by beautiful trees then we would highly recommend Reigate Hill Golf Club. They would also move the ceremony inside should it rain. Again, it was all taken care of by Lucy. All you have to do is enjoy your day ♥️ It now has a very special place in our hearts and can’t wait to stop by to visit the place it all began for us ♥️ -
Quality of the service
-
Kira C. Sent on 05/06/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Our amazing wedding day
Our wedding day dream came true we had an amazing day from start to finish! The food went down a treat and everyone had a great time! Lauren was brilliant and made our day extra special! And the lady who helped us on the wedding morning and for the breakfast the next morning was so lovely thank you! (Sorry I can’t remember her name now)
Thank you Reigate hill for giving us a day we will cherish forever!!
Our wedding day dream came true we had an amazing day from start to finish! The food went down a treat and everyone had a great time! Lauren was brilliant and made our day extra special! And the lady who helped us on the wedding morning and for the breakfast the next morning was so lovely thank you! (Sorry I can’t remember her name now)
Thank you Reigate hill for giving us a day we will cherish forever!!
-
-
-
+2 Photos
-
Quality of the service
-
Charlotte H. Sent on 02/05/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Most incredible day
We can’t thank Reigate Hill enough for all the hard work and effort they put into making our day perfect. No request or question was too much for them, they were on hand every step of the way in the lead up to the wedding. The day itself ran like clockwork, it just flowed so perfectly fly and the venue looked absolutely stunning. We will never be able to thank everyone at Reigate Hill enoughWe can’t thank Reigate Hill enough for all the hard work and effort they put into making our day perfect. No request or question was too much for them, they were on hand every step of the way in the lead up to the wedding. The day itself ran like clockwork, it just flowed so perfectly fly and the venue looked absolutely stunning. We will never be able to thank everyone at Reigate Hill enough-
-
-
+4 Photos
-
Quality of the service
-
Steve A. Sent on 24/12/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Perfect Day
We cannot recommend this venue enough and our wedding co ordinater Lauren...who was brilliant from start of our wedding journey ...it is a lovely picturesque setting and the staff made us feel like the most important people in the world on our day...the bride is the Queen for the day and Lauren made sure of that...
The food and drinks was amazing and no problem was too big for Lauren...AMAZING THANKYOU
10 out of 10We cannot recommend this venue enough and our wedding co ordinater Lauren...who was brilliant from start of our wedding journey ...it is a lovely picturesque setting and the staff made us feel like the most important people in the world on our day...the bride is the Queen for the day and Lauren made sure of that...
The food and drinks was amazing and no problem was too big for Lauren...AMAZING THANKYOU
10 out of 10 -
Quality of the service
-
Kellie S. Sent on 13/12/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The most perfect day ever
I can’t believe after waiting 26 years to finally get married, we were lucky enough to have our day at Reigate hill. We really hit the jackpot with the incredible venue, staff,decor…everything. Every tiny detail was ABSOLUTLEY perfect. Lucy from start to finish was the most amazing wedding planner- from answering all our questions to overseeing everything. Lucy completely put us at ease and took away all the stress involved with wedding planning…our day was just perfect. If you are considering Reigate as a wedding venue, we couldn’t recommend it more. Our guests keep telling us it’s the best wedding they’ve been to! The food was perfect, the staff went completely above and beyond and we really are the luckiest couple to have been able to host our special day there. Not only this, but we booked our wedding in March for the October the same year…with such short turnaround Lucy and the team still managed to make every single part of the wedding day flawless. The whole day was the best day of our lives, and that’s all thanks to Reigate hill, Lucy and their amazing amazing team. We couldn’t be more thankful. Even the next morning with our guests returning for a wedding buffet breakfast had just the same level of attention, care and was similarly perfect. We just wish we could do the day there all over again!I can’t believe after waiting 26 years to finally get married, we were lucky enough to have our day at Reigate hill. We really hit the jackpot with the incredible venue, staff,decor…everything. Every tiny detail was ABSOLUTLEY perfect. Lucy from start to finish was the most amazing wedding planner- from answering all our questions to overseeing everything. Lucy completely put us at ease and took away all the stress involved with wedding planning…our day was just perfect. If you are considering Reigate as a wedding venue, we couldn’t recommend it more. Our guests keep telling us it’s the best wedding they’ve been to! The food was perfect, the staff went completely above and beyond and we really are the luckiest couple to have been able to host our special day there. Not only this, but we booked our wedding in March for the October the same year…with such short turnaround Lucy and the team still managed to make every single part of the wedding day flawless. The whole day was the best day of our lives, and that’s all thanks to Reigate hill, Lucy and their amazing amazing team. We couldn’t be more thankful. Even the next morning with our guests returning for a wedding buffet breakfast had just the same level of attention, care and was similarly perfect. We just wish we could do the day there all over again!-
-
-
+12 Photos
-
Quality of the service
-
Chloe H. Sent on 18/11/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Perfect day
Reigate hill was the first and only venue we viewed for our big day. The beautiful outside space was perfect and we quickly decided this was the place for us. From start to finish everything ran so smoothly, and Lauren our wedding coordinator couldn’t have been more helpful, and understanding due to my ever changing seating plan and guest numbers! Everything was lovely from the accommodation to the amazing nee get ready from which was the perfect space to capture precious getting ready shots.
Our big Day ran so smoothly and was decorated beautifully. I would also like to reccomend the DJ company Reigate hill supply in their package, the DJ was fantastic and had everyone up dancing all
Night long.
Luckily for us the sun shone all day and was lovely and hot, I couldn’t have wished for better weather which meant we could spend most of the day outside taking in the beautiful views.
Thank you Reigate Hill for making of big day so special, wish we could do it all Over again!Reigate hill was the first and only venue we viewed for our big day. The beautiful outside space was perfect and we quickly decided this was the place for us. From start to finish everything ran so smoothly, and Lauren our wedding coordinator couldn’t have been more helpful, and understanding due to my ever changing seating plan and guest numbers! Everything was lovely from the accommodation to the amazing nee get ready from which was the perfect space to capture precious getting ready shots.
Our big Day ran so smoothly and was decorated beautifully. I would also like to reccomend the DJ company Reigate hill supply in their package, the DJ was fantastic and had everyone up dancing all
Night long.
Luckily for us the sun shone all day and was lovely and hot, I couldn’t have wished for better weather which meant we could spend most of the day outside taking in the beautiful views.
Thank you Reigate Hill for making of big day so special, wish we could do it all Over again!-
-
-
+2 Photos
-
Quality of the service
-
Vicky Sent on 04/11/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Made our day perfect
Lauren and the team were so helpful from the planning to the day itself. The day was perfect. All staff were attentive and made sure the day run smoothly. Food was amazing and the grounds are so beautiful. Competitively priced too. Highly recommend.Lauren and the team were so helpful from the planning to the day itself. The day was perfect. All staff were attentive and made sure the day run smoothly. Food was amazing and the grounds are so beautiful. Competitively priced too. Highly recommend. -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?