Mulberry House Reviews
Reviews
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![Natalie]()
Natalie Sent on 29/09/2026Magical Day at Mulberry House
We got married at Mulberry House on 19th September and had the best day! From the moment we first visited, we knew it was the right venue for us. Every member of staff is professional, friendly and shows a genuine enthusiasm for what they do. The grounds and indoor spaces are beautiful, with a lovely bridal suite and getting ready space, and the added bonus of rooms on site for guests.
The wedding specialist team Chloe, Olivia & Nicola were fantastic, helping us craft our day, on hand for every question over countless emails and were always quick to respond. They solved any problem we had and no query is ever too big or small. Accommodating our request for bespoke cocktails is just one example. Alongside receiving the green book which covers key venue details, the team creates a working schedule tailored to your wedding. It tracks the day’s timeline and all the details you need. This is available on a portal, alongside the seating plans. We must also credit the reception team for organising all our guest room bookings and handling some swaps!
On the day itself, Jo was our utterly wonderful co-ordinator and absolute hero. We cannot thank her and the team enough. She was with us every step of the way, on hand to greet both the bridal party and later the groom’s party, making sure we had breakfast and everything else we needed. Jo ensured the whole day ran smoothly, and that we stayed relaxed and calm. She helped with my dress train, made sure a tray of canapés was waiting for us after our photos, gave us sneak peeks of the room setups before our guests, helped guests with mobility needs, herded our guests, and did so much more.
Our guests consistently commented on how delicious everything was and how beautifully it was presented. We also opted to add a snack table for children during the drinks reception which we would recommend, it went down a treat!
Mulberry House isn’t just another wedding venue, they are so supportive and there to truly make each day unique. Thank you to all the Mulberry House team!
Natalie & David
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Ashley Sent on 28/09/2026
The Best Day Of Our Lives
We recently celebrated our wedding at Mulberry House, and our wedding day itself was absolutely five-star. The venue was beautiful, the food was incredible, our suppliers were fantastic, and we had the most wonderful and unforgettable day.
However, while I would happily give the wedding day itself five stars, I cannot say the same for the wedding specialist service and the administration surrounding our wedding.
Unfortunately, our experience with the wedding specialist did not live up to the level of service we expected when planning such an important occasion.
We paid our final balance in full, only to receive an email three days later chasing us for £1.50. We also added some guests to the evening and upgraded our drinks package. We paid the additional amount, but again, the payment was not correctly accounted for on our wedding account, resulting in another email chasing us for money we had already paid.
We completely understand that mistakes can happen, but once is a mistake; twice is not acceptable, particularly when dealing with something as important as a wedding and after we had already made the payments requested of us.
My husband called Mulberry House and spoke with Olivia. We requested to speak with someone more senior, but unfortunately we were unable to do so. It also took several days for the missing payment to be located and the matter resolved. This created unnecessary stress at a time when we should have simply been able to focus on our wedding.
Unfortunately, the communication issues have continued after the wedding. It has now been nine days since our wedding and we still have not received our security deposit back. I have personally chased this, yet nobody has emailed us with an update or response. Given the previous issues with payments being incorrectly recorded, this has been particularly disappointing.
That said, Claire absolutely saved the day.
Claire was amazing from the moment we stepped onto the site until the moment we left that evening. She was there throughout the entire day and night, looking after both me and my husband and making sure everything ran smoothly.
She is an absolute credit to Mulberry House. Claire is professional, attentive, kind and genuinely a wonderful human being. We absolutely loved meeting her, and we cannot thank her enough for everything she did for us. She made us feel completely looked after and allowed us to relax and enjoy our wedding day.
The food was absolutely incredible, with excellent feedback from our guests on the day. Our suppliers were also fantastic.
We used the preferred suppliers recommended by Mulberry House, and every one of them was brilliant.
Scott from The Edge Photography was fantastic and captured our day beautifully. Aaron from Lux Videos and Films was wonderful and captured memories we will treasure forever.
Grace from Candy Floss provided our evening décor and disco ball, which was a huge hit with our guests.
Lisa from Cake Cuisine made the most beautiful wedding cake, and we could not have been happier with it.
Finally, TJ was our florist and stylist, and we honestly could not have expected anything more. The display of real, fresh flowers was absolutely incredible. Everything looked stunning and came together perfectly.
So, ultimately, our wedding day itself was five-star. We had the most beautiful day, our guests had an amazing time, the food was fantastic, Claire was exceptional, and our suppliers were brilliant.
Our disappointment lies specifically with the wedding specialist service, communication and administration before and after the wedding. These aspects unfortunately did not feel five-star and did not match the standard of the wedding day itself.
We will always look back on our wedding at Mulberry House with incredibly happy memories, and we are hugely grateful to Claire and all of our wonderful suppliers for making the day so special.
We would simply encourage Mulberry House to review its wedding planning, payment administration and post-wedding communication processes, as this is where our experience fell short of the five-star standard we otherwise experienced on our wedding day. -
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![Lauren]()
Lauren Sent on 26/08/2026The most beautiful venue
I can’t even start to find the words - we got married at Mulberry House in early August, and I cannot speak highly enough of everyone who works there and the venue itself. From the morning, the getting ready spaces are just perfect - myself, my mum, my aunt and 4 bridesmaids got ready at the venue and there was so much space. My husband said the same about the men’s changing room too. We used the outside ceremony space which was just gorgeous - all of our guests commented on how lovely the grounds are, some of them got up early for breakfast the next morning just to explore and take pictures! The fact that we could have so many people stay and debrief over breakfast the next morning was perfect, and all of the rooms were modern and comfy.
All of the staff at Mulberry House were amazing, there was nothing that was too much. Claire made our day so so easy, and made sure that amongst all of the busyness, we still had moments just the two of us to catch up together and take it all in. She always made sure we had a drink, asked whether we needed water or food, she got my elderly grandparents teas and made sure they were comfortable, and made the whole day run so smoothly, we would have been absolutely lost without her. Sammy as well was so helpful in the evening, and helped set up the nightcap at the end of the evening and made sure we had everything we needed. We’re so grateful for all of the work behind the scenes that makes the day run so smoothly so that we could just take it all in.
Our guests still talk about Mulberry House three weeks later, and we’re already planning which events we can go back for. Absolutely recommend this beautiful venue!! -
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![Reiss]()
Reiss Sent on 26/08/2026Making our dreams become a reality
Demi and I were married on 23 August 2026, and from start to finish Mulberry House delivered an experience that genuinely made our dream wedding come true. Every department played a part, and the level of care, communication and professionalism was exceptional.
Chloe, Nicola & Jo
This team worked seamlessly with all our chosen suppliers, ensuring everything transitioned smoothly on the day. Their communication was clear, supportive and reassuring throughout the entire planning process. No question ever felt too small or too obvious — they guided us with patience and expertise from beginning to end.
Aaron & the Catering Team
Food was one of the most important elements for us and our guests when choosing a venue. We wanted an authentic Caribbean menu that honoured our heritage, and Aaron’s team delivered beyond expectations. After providing feedback at the tasting, the team absolutely smashed it on the day.
Our guests were blown away from the very first canapé — mac and cheese balls, ackee and saltfish plantain cups, and mini Jamaican patties. The mains were just as impressive: boneless curry mutton, jerk chicken, rice, homemade coleslaw and fresh salad. The most common feedback we received was that it felt like being back in Barbados.
Sammy & the Bar Team
Sammy and the bar team kept the drinks flowing effortlessly, making sure our guests were well looked after and that we, the bride and groom, always had what we needed. The small touches made a big difference — from matching the energy of the groomsmen to easing nerves before speeches and keeping the excitement high during our entrance. They were on our “wave” from the very beginning.
The only downside to having such an attentive, talented team in every department is that the day goes by far too quickly — it leaves you wanting to do it all over again.
Mulberry House, thank you for turning our vision into reality.
Demi and I wish you continued success.
With love,
Reyss & Demi -
![Laura]()
Laura Sent on 18/08/2026The Perfect Wedding Venue
Our wedding day at Mulberry House was absolutely incredible! Can’t recommend this venue enough! From the first viewing, the Mulberry House team have been incredible! Chloe and Nicola were amazing and so helpful throughout the planning and Jo, Claire, Bonnie and the team were phenomenal on the day! Everyone was so lovely and helpful and went above and beyond for us. The day ran so smoothly and we are so grateful for all the hard work that the team put in to ensure that we had the perfect wedding day. The venue is so beautiful and we loved that we got to use so much of the venue as we got married at the lakeside gazebo, had the wedding breakfast in the copper room and used the marquee for the evening. The food was absolutely incredible and all our guests raved about it!
What a perfect place to get married and what a fantastic team! Five stars is not enough for Mulberry House!
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![Kiera]()
Kiera Sent on 22/07/2026Wedding venue of dreams!
Booking Mulberry House was a no brainer for us, we fell in love straight away and couple picture our special day there so clearly. They have everything a more you could possibly want, from the grounds to the food it was all perfect!
You will be so looked after here, as a bride I was made to feel like part of their family. My husband and I was their main priority and they took such good care of us. A special shout out to Claire, everyone needs a Claire of their wedding day! We can’t thank them enough xx -
![Naomi]()
Naomi Sent on 17/05/2026The BEST day of our lives!
We had an incredible wedding day, we would not change a thing! Claire and the team were truly amazing and helped us out so much, they helped the day run so smoothly and without them none of it would’ve been possible. We are beyond grateful to every individual who worked on making sure our wedding was everything we’d imagined! Our wedding from the begging right until the end would not have been possible without all the help we had - Our venue viewing with Jo, meetings with Chloe, emails with Nicola and Chloe with any questions we had (they answered every single query we had big or small), Food tasting, a phone call with Olivia, the drop off the day before, the on the day team, Claire, JoJo, the lady on reception and the bar staff and the team who were there for breakfast the next morning.
We chose the traditional british BBQ for our wedding breakfast and the pizza buffet for our evening food - The food was amazing, we’ve even had our guests tell us how much they enjoyed the food.
Claire you are amazing at what you do and I could not have got through the day without you, Liam and I are so grateful for you 🤍 JoJo, thank you so much for you help the morning of the wedding and making sure that my dress was laid perfectly before walking down the aisle, I am so grateful ☺️
We want to say a HUGE thank you to Mulberry House for hosting our beautiful day, everything was perfect and I wish we could do the whole day again! 🤍 -
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