Mercure Bradford, Bankfield Hotel Reviews

Mercure Bradford, Bankfield Hotel

Bingley, West Yorkshire

4.8 out of 5 rating, 43 reviews

More information

Reviews

We're all about trust. Our community relies on honest reviews to make your big decisions easier.

4.8 out of 5 rating

4.8

Excellent

43 reviews

Recommended by 96% of couples

Write a review

Quality of the service
4.8 out of 5 rating
Response time
4.8 out of 5 rating
Professionalism
4.8 out of 5 rating
Value for money
4.8 out of 5 rating
Flexibility
4.8 out of 5 rating

Write a review

+7 User photos

Siew Sent on 22/11/2024

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Fairytale Moments

From the beginning of planning till the end of the event we were totally pleased with the service provided. We had the whole venue to ourselves on the day of our Renewal of Vows.

The wedding coordinator ensured all our requests were met and she was the sweetest and most kind to us. She listened to us attentively and professionally she delivered our requests.

The rest of the staff on duty treated us and our guests with respect and in a friendly manner.

All the meals were deliciously presented, the DJ made the evening most enjoyable and the venue was absolutely spectacular. We are absolutely very thankful to the management and staff for their undivided attention and their professionalism. They facilitated us with the best time and most memorable sparklingly magical time of our lives!!!

From the beginning of planning till the end of the event we were totally pleased with the service provided. We had the whole venue to ourselves on the day of our Renewal of Vows.

The wedding coordinator ensured all our requests were met and she was the sweetest and most kind to us. She listened to us attentively and professionally she delivered our requests.

The rest of the staff on duty treated us and our guests with respect and in a friendly manner.

All the meals were deliciously presented, the DJ made the evening most enjoyable and the venue was absolutely spectacular. We are absolutely very thankful to the management and staff for their undivided attention and their professionalism. They facilitated us with the best time and most memorable sparklingly magical time of our lives!!!
- +8 Photos
Mercer Sent on 09/08/2022

1 out of 5 rating
- Quality of the service
  1 out of 5 rating
- Response time
  1 out of 5 rating
- Professionalism
  1 out of 5 rating
- Value for money
  1 out of 5 rating
- Flexibility
  1 out of 5 rating
Poor service, poor experience

Broken facilities, service was poor, things were missing from our agreement, yet not only did they not correct any of these they kept our deposit. They're slow to respond, unapologetic and blame us for their errors like the A/C not working.

Broken facilities, service was poor, things were missing from our agreement, yet not only did they not correct any of these they kept our deposit. They're slow to respond, unapologetic and blame us for their errors like the A/C not working.
Erin Sent on 03/07/2022

4 out of 5 rating
- Quality of the service
  4 out of 5 rating
- Response time
  2 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Great venue - had a lovely day

This is a beautiful venue, and the staff were friendly and accommodating. Only slight let downs were very slow response times to our emails, especially early in the booking process, and several administrative errors we had to correct that made planning just a bit more stressful! But everything was sorted by the big day and we had a fantastic time.

This is a beautiful venue, and the staff were friendly and accommodating. Only slight let downs were very slow response times to our emails, especially early in the booking process, and several administrative errors we had to correct that made planning just a bit more stressful! But everything was sorted by the big day and we had a fantastic time.

Ateeq Sent on 02/09/2019

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Rafiq Wedding

Wow! Staff were brilliant. Wedding Coordinator Tim was on point, very polite & friendly, lovely person in general. Let's not forget to mention Sahira Saddique who put in so much hard work and effort to make this my dream wedding. A very Big Thank you to the Mercure Staff also who set up the venue. I would highly recommend this venue for a wedding. It's just perfect when it comes to location, scenery, friendliness of staff and at a very good price.

Wow! Staff were brilliant. Wedding Coordinator Tim was on point, very polite & friendly, lovely person in general. Let's not forget to mention Sahira Saddique who put in so much hard work and effort to make this my dream wedding. A very Big Thank you to the Mercure Staff also who set up the venue. I would highly recommend this venue for a wedding. It's just perfect when it comes to location, scenery, friendliness of staff and at a very good price.
Rachel Sent on 31/07/2019

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Amazing Staff and Venue

Hello,

Can I just say thank you to you and the team who worked so hard to make our day so special. Everything was perfect I had the most amazing day and the venue looked amazing. I wish I could do it all over again

X

Hello,

Can I just say thank you to you and the team who worked so hard to make our day so special. Everything was perfect I had the most amazing day and the venue looked amazing. I wish I could do it all over again

X
Richard Sent on 03/06/2019

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Unique

“The team at the Mercure Bradford Bankfield Hotel couldn’t have been more helpful when arranging our rather unconventional short-ish notice wedding. From the start we knew we wanted to do something a bit different and Claire worked with us to create a bespoke package that catered for not only our quirky ceremony, but also for a large number of people with food allergies and intolerances. That wouldn’t have been possible without a flexible and open minded approach from the venue throughout the planning period (which was only a couple of months!) and then on the day itself. The food was absolutely amazing and plentiful – even for our guests with specific dietary requirements. We were able to arrange something that was unique, full of character and what many of our guests described as “the most memorable wedding” they’d ever attended.” Richard & Tori Murie

“The team at the Mercure Bradford Bankfield Hotel couldn’t have been more helpful when arranging our rather unconventional short-ish notice wedding. From the start we knew we wanted to do something a bit different and Claire worked with us to create a bespoke package that catered for not only our quirky ceremony, but also for a large number of people with food allergies and intolerances. That wouldn’t have been possible without a flexible and open minded approach from the venue throughout the planning period (which was only a couple of months!) and then on the day itself. The food was absolutely amazing and plentiful – even for our guests with specific dietary requirements. We were able to arrange something that was unique, full of character and what many of our guests described as “the most memorable wedding” they’d ever attended.” Richard & Tori Murie
Anonymous Sent on 03/06/2019

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Outstanding!!

Well where do we start ! Outstanding!! The staff who served our food were amazing and so efficient I had one lady apologies I did not get her name but she poured my tea behind me and took every care not to spill anything on my dress and she was so lovely checking in on us to make sure everything was ok and if we needed anything.
You took so much care and detail for our day, nothing was too much trouble.
Your staff are a credit to you and your beautiful hotel.

Well where do we start ! Outstanding!! The staff who served our food were amazing and so efficient I had one lady apologies I did not get her name but she poured my tea behind me and took every care not to spill anything on my dress and she was so lovely checking in on us to make sure everything was ok and if we needed anything.
You took so much care and detail for our day, nothing was too much trouble.
Your staff are a credit to you and your beautiful hotel.
Hayley Sent on 26/03/2019

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Beautiful and cosy venue

“Our wedding reception at the Bankfield was the best time of our lives that we can not stop thinking about!
Our wedding coordinator Claire was very friendly, attentive and nothing we asked her was too much trouble.
All the staff on the night were polite and made the evening perfect for us particularly our bar-man and DJ Mark.
The food provided was tasty and all our guests complimented it.
The Bankfield is such a beautiful and cosy venue which allows you to style your wedding to your suiting.
We only wish we could do it all again!
Thank you so much from Hayley & Jonathan Holdsworth”

“Our wedding reception at the Bankfield was the best time of our lives that we can not stop thinking about!
Our wedding coordinator Claire was very friendly, attentive and nothing we asked her was too much trouble.
All the staff on the night were polite and made the evening perfect for us particularly our bar-man and DJ Mark.
The food provided was tasty and all our guests complimented it.
The Bankfield is such a beautiful and cosy venue which allows you to style your wedding to your suiting.
We only wish we could do it all again!
Thank you so much from Hayley & Jonathan Holdsworth”
Eve Sent on 29/05/2018

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Mr & Mrs Brame

I just want to say a big thank you to Jennifer and Matt for our big day.

The was perfect, and I'm so grateful for all the organising you did :)

I just want to say a big thank you to Jennifer and Matt for our big day.

The was perfect, and I'm so grateful for all the organising you did :)
Samantha Sent on 22/05/2018

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Perfect Day

We had such an amazing and perfect wedding day at the Mercure. Thank you to Lisa & Team

We had such an amazing and perfect wedding day at the Mercure. Thank you to Lisa & Team