Mercure Box Hill Burford Bridge Hotel Reviews

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  Ellen E. Sent on 02/05/2024
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  The best day of our lives

  I can’t thank Kiki enough for helping us with our wedding day. Burford Bridge is truly an incredible venue and the whole team are amazing! The day ran so smoothly and everything was more than what we could of dreamed of. The food was incredible and a massive shout out to Mani who was incredible the whole day . Nothing was too much trouble. I can’t put into words how lucky we feel to have had such lovely staff along side us on our special day.. the food was amazing and hotel rooms were lovely, cosy and everyone commented on how lovely they were.
  
  This truly is a magical venue and I can’t thank Kiki enough for helping us bring our visions to life. Kiki is the most caring , lovely person and worked with us to make sure our day was what we wanted.
  
  We will be forever grateful to everyone at Burford Bridge.

  I can’t thank Kiki enough for helping us with our wedding day. Burford Bridge is truly an incredible venue and the whole team are amazing! The day ran so smoothly and everything was more than what we could of dreamed of. The food was incredible and a massive shout out to Mani who was incredible the whole day . Nothing was too much trouble. I can’t put into words how lucky we feel to have had such lovely staff along side us on our special day.. the food was amazing and hotel rooms were lovely, cosy and everyone commented on how lovely they were.
  
  This truly is a magical venue and I can’t thank Kiki enough for helping us bring our visions to life. Kiki is the most caring , lovely person and worked with us to make sure our day was what we wanted.
  
  We will be forever grateful to everyone at Burford Bridge.

  • +6 Photos

  Mercure Box Hill Burford Bridge Hotel's reply:

  Hi Ellen and James,
  
  Thank you so much for your kind words and having trust in us. It really means a lot to our team! It's an absolute pleasure for us to be a small part of your special day and we're glad that both of you truly enjoy this unforgettable day and so as your guests. Thank you for having us :)
  
  We wish you all the happiness for your future together!
  
  Best regards,
  Kiki and Burford Bridge Hotel Team
• Emma W. Sent on 21/04/2024
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  Unforgettable wedding day

  We can’t thank Burford Bridge hotel enough for hosting our wedding reception on 13th April this year. Our wedding was truly perfect from start to finish. We had the Rose package which was really good value for money with lots included. The food was delicious, the wines and Prosecco were really lovely, and the service on the day was fantastic. All the staff went above and beyond to ensure we could relax and enjoy our day, and so many of our guests commented on how flexible and accommodating the staff were. Kiki and Sarah made sure all our requests for the day were noted, Will the manager on the day was really helpful and organised, and Manny who was in charge of the table service was so kind and professional. We honestly couldn’t have wished for a better day. The barn is so beautiful and atmospheric, and the outside space is so lovely too - we were lucky enough to have beautiful weather and we spent quite a lot of time outside getting photos and having drinks etc. Thanks again everyone who helped make our day amazing!

  We can’t thank Burford Bridge hotel enough for hosting our wedding reception on 13th April this year. Our wedding was truly perfect from start to finish. We had the Rose package which was really good value for money with lots included. The food was delicious, the wines and Prosecco were really lovely, and the service on the day was fantastic. All the staff went above and beyond to ensure we could relax and enjoy our day, and so many of our guests commented on how flexible and accommodating the staff were. Kiki and Sarah made sure all our requests for the day were noted, Will the manager on the day was really helpful and organised, and Manny who was in charge of the table service was so kind and professional. We honestly couldn’t have wished for a better day. The barn is so beautiful and atmospheric, and the outside space is so lovely too - we were lucky enough to have beautiful weather and we spent quite a lot of time outside getting photos and having drinks etc. Thanks again everyone who helped make our day amazing!

  Mercure Box Hill Burford Bridge Hotel's reply:

  Hi Emma and Myles,
  
  Thank you so much for your kind words, it means a lot to us. From planning to the actual wedding day, it's absolutely our pleasure to walk through this amazing journey with you and be a part of your special day! Thank you for having us :)
  
  We wish you all the happiness for your future together!
  
  Best regards,
  Kiki and Burford Bridge Hotel Team
• Michelle M. Sent on 26/11/2023
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  Amazing!!!

  We could not have wished for a better experience, the entire team at The Burford Bridge Hotel made our day the most perfect day. We 100% made the correct decision choosing to have our wedding here.

  We could not have wished for a better experience, the entire team at The Burford Bridge Hotel made our day the most perfect day. We 100% made the correct decision choosing to have our wedding here.

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• Lucy C. Sent on 26/11/2023
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  Beautiful November Wedding!

  Eleanor and the team at Burford Bridge were incredible! They listened to exactly what we wanted, were flexible when it came to our requests and the day ran so smoothly! We have had several compliments and comments about how well the day went and how impressed people were with the service and professionalism of staff. The barn is stunning and has so many different ways to style it. The barn has its own barn and entrance, separate to the main hotel, which keeps the event private and contained. This was perfect for us too as it was a rainy autumn day so this meant all our guests could stay inside and move easily from the bar to the barn. There are plenty of seating options in the barn and space! We had 130 guests for the meal and 50 extra evenings guests which fitted comfortably. The food was incredible and service was quick. The evening buffet was yummy and there was plenty of food for all guests. I would recommend to anyone looking for a wedding reception venue!

  Eleanor and the team at Burford Bridge were incredible! They listened to exactly what we wanted, were flexible when it came to our requests and the day ran so smoothly! We have had several compliments and comments about how well the day went and how impressed people were with the service and professionalism of staff. The barn is stunning and has so many different ways to style it. The barn has its own barn and entrance, separate to the main hotel, which keeps the event private and contained. This was perfect for us too as it was a rainy autumn day so this meant all our guests could stay inside and move easily from the bar to the barn. There are plenty of seating options in the barn and space! We had 130 guests for the meal and 50 extra evenings guests which fitted comfortably. The food was incredible and service was quick. The evening buffet was yummy and there was plenty of food for all guests. I would recommend to anyone looking for a wedding reception venue!
• Peter V. Sent on 05/12/2023
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  Fantastic Venue

  The day went perfectly as planned, everything was well organized, food was excellent, 4staff were great, better than we could have asked for

  The day went perfectly as planned, everything was well organized, food was excellent, 4staff were great, better than we could have asked for
• Holly G. Sent on 06/11/2023
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  Burford bridge hotel

  Just wanted to say thank you so much for our wedding on Sunday 8th.
  It was the best day and everything went incredibly smoothly.
  
  We couldn’t be more grateful for your help and everything you and your team did on the day to make it as special as it was.
  
  Can we just give a mention to the DJ provided also, he was outstanding.
  Played everything we requested, even some unusual and rare tracks.
  He found them and played them without a problem, he was also great with Me, Gary and the guests.
  So thank you for that.
  
  Thanks again for a really special day.
  
  All the best with the future.
  
  Holly & Gary.

  Just wanted to say thank you so much for our wedding on Sunday 8th.
  It was the best day and everything went incredibly smoothly.
  
  We couldn’t be more grateful for your help and everything you and your team did on the day to make it as special as it was.
  
  Can we just give a mention to the DJ provided also, he was outstanding.
  Played everything we requested, even some unusual and rare tracks.
  He found them and played them without a problem, he was also great with Me, Gary and the guests.
  So thank you for that.
  
  Thanks again for a really special day.
  
  All the best with the future.
  
  Holly & Gary.

  Mercure Box Hill Burford Bridge Hotel's reply:

  Hi Holly & Gary,
  
  The team and I loved being part of your special day! It was a pleasure getting to know you both and we wish you all the happiness going forward together!
  
  Kind regards,
  Eleanor Winser
• Lizzie M. Sent on 13/09/2023
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  Wow from Mr & Mrs Middleton

  My husband & I just got married here and it really was our fairy tale wedding that we will never forget.
  The place is beautiful and the surrounding area makes it perfect for photos especially when using Ether Events for their great selection of decorations.
  The wedding packages were great value, it included so much for your money.
  The food is top quality and everyone said how tasty and well portioned it was.
  A massive thank you to Eleanor the wedding planner and all the staff their that made our day the best. You couldn’t ask for a better place to get your happily Ever After.

  My husband & I just got married here and it really was our fairy tale wedding that we will never forget.
  The place is beautiful and the surrounding area makes it perfect for photos especially when using Ether Events for their great selection of decorations.
  The wedding packages were great value, it included so much for your money.
  The food is top quality and everyone said how tasty and well portioned it was.
  A massive thank you to Eleanor the wedding planner and all the staff their that made our day the best. You couldn’t ask for a better place to get your happily Ever After.

  Mercure Box Hill Burford Bridge Hotel's reply:

  Hi Lizzie & Darren,
  
  Thank you so much for your kind comments, it was a pleasure planning your wedding day with you and being a part of it on the day!
  
  Kind regards,
  Eleanor & The Team
• Phil A. Sent on 11/12/2023
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  Superb venue, superb wedding

  We got married at this venue in April. The whole day was brilliant. Eleanor (Coodinator) was very attentive during the pre wedding meetings and everything we disussed was done. The food for the wedding breakfast was glorious. Compliments to the chef!. On the day, Eleanor was always buzzing around, making sure everything went perfectly. As the weather was good, some beatiful photo's were taken in the garden area and by the on site pool. Would highly recommend this venue

  We got married at this venue in April. The whole day was brilliant. Eleanor (Coodinator) was very attentive during the pre wedding meetings and everything we disussed was done. The food for the wedding breakfast was glorious. Compliments to the chef!. On the day, Eleanor was always buzzing around, making sure everything went perfectly. As the weather was good, some beatiful photo's were taken in the garden area and by the on site pool. Would highly recommend this venue
• Becca Sent on 22/04/2023
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  The most wonderful day

  Our wedding day at the Burford Bridge hotel was the most wonderful day, and all we could ever have hoped for.
  The hotel is a little unassuming, and wondered if the lower prices were reflective of this. HOWEVER, the barn is gorgeous, and coupled with some decor from Ether Events who work with the hotel, the barn looked amazing (and close family who knew what we had paid were pleasantly surprised!) The grounds are also perfect for photos!
  
  Eleanor and her team were a pleasure to work with from booking, until the big day. Knowing that everything was being set up and organised while I was able to relax and get ready in the morning, was such a relief and a weight off my shoulders! I’m usually someone who likes to check every detail so was lovely to be in the knowledge that everything was taken care of.
  
  All of the team were so lovely and helpful all day and nothing was too much trouble. A special mention (apologies I didn’t catch his name) but the head of catering was able to pop together a small evening meal for my auntie who suffers enormously with coeliac disease, after all the gluten free options had gone while she was up dancing! She was so so grateful.
  
  Everything about the day was all I envisioned and we had such a wonderful time. We’ve had so many compliments about the barn itself and the team, and I would not be hesitating to recommend to anyone when the time may arise!
  

  Our wedding day at the Burford Bridge hotel was the most wonderful day, and all we could ever have hoped for.
  The hotel is a little unassuming, and wondered if the lower prices were reflective of this. HOWEVER, the barn is gorgeous, and coupled with some decor from Ether Events who work with the hotel, the barn looked amazing (and close family who knew what we had paid were pleasantly surprised!) The grounds are also perfect for photos!
  
  Eleanor and her team were a pleasure to work with from booking, until the big day. Knowing that everything was being set up and organised while I was able to relax and get ready in the morning, was such a relief and a weight off my shoulders! I’m usually someone who likes to check every detail so was lovely to be in the knowledge that everything was taken care of.
  
  All of the team were so lovely and helpful all day and nothing was too much trouble. A special mention (apologies I didn’t catch his name) but the head of catering was able to pop together a small evening meal for my auntie who suffers enormously with coeliac disease, after all the gluten free options had gone while she was up dancing! She was so so grateful.
  
  Everything about the day was all I envisioned and we had such a wonderful time. We’ve had so many compliments about the barn itself and the team, and I would not be hesitating to recommend to anyone when the time may arise!
  

  Mercure Box Hill Burford Bridge Hotel's reply:

  Thank you so much for such a lovely review Becca & Ryan.
  
  It was pleasure planning and running your big day.
  
  We wish you all the happiness for your future together!
  
  Kind regards,
  Eleanor & The Burford Bridge Team
• Blaize B. Sent on 01/06/2023
  5 out of 5 rating

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  Absolutely Perfect

  We cannot rate The Burford Bridge more! Our wedding planner Eleanor made everything so easy and stress free. The whole experience could not of been better. All the staff were extremely helpful and flexible in the planning to make the day perfect for us and on the day they ensured everything was perfect.
  
  Also highly recommended Love Heart Photography who captured every moment so naturally giving us so beautiful photos to remember our perfect day

  We cannot rate The Burford Bridge more! Our wedding planner Eleanor made everything so easy and stress free. The whole experience could not of been better. All the staff were extremely helpful and flexible in the planning to make the day perfect for us and on the day they ensured everything was perfect.
  
  Also highly recommended Love Heart Photography who captured every moment so naturally giving us so beautiful photos to remember our perfect day

  Mercure Box Hill Burford Bridge Hotel's reply:

  Hi Blaize & Dan,
  
  Thank you so much for your kind words. It was a pleasure to planning your wedding with you and getting to know you both. We wish you a lifetime of happiness to together!
  
  Kind regards,
  Eleanor Winser

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