Marwell Hotel Reviews
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![Sarah]()
Sarah Sent on 05/05/2026Beautiful venue
Honestly I couldn't have imagined getting married anywhere else. For us it was because it's where we got engaged 8 years ago.
I love the beautiful yet rustic views. We booked Marwell 2 years 8 months before our big day. We had a lovely show around and a chat to discuss our wishes for the day. Even though Marwell changed its owner the excellent communication never faltered.
Elisia Roman became our wedding coordinator she made us feel relaxed about our big day. Every detail was taken care of before and on the day. No request was laughed at or was too unreasonable. Elisia listened. No detail no matter how small was forgotten everything was excicuted exactly how I had dreamed it would be.
Thanks Marwell, the staff and Elisia RomanMarwell Hotel's reply:
Thank you so much for your lovely review. It means a lot that you chose Marwell Hotel for such a special day, especially somewhere that already held such meaningful memories for you both. I’m so pleased to hear everything came together just as you had envisioned. It was a pleasure to be part of your wedding, and on behalf of the whole team, we wish you both a lifetime of happiness.
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![Thomas]()
Thomas Sent on 10/04/2026Brilliant Day at Marwell.
We had the most wonderful wedding day at Marwell Hotel. We were assigned Faye as our wedding coordinator and throughout the process she made the whole thing incredibly smooth. Communication before the wedding day was brilliant and we had regular meetings to ensure we knew what needed to be done and when.
On the day everything went incredibly smoothly and the food was delicious. They were great in allowing us to set up the day before and taking everything apart on the evening to make it easy for us the next day. We also had some delays with our photos on the day at the Zoo and the Hotel were very understanding and able to move things around.
I would thoroughly recommend marwell to anyone considering. -
![Abigail]()
Abigail Sent on 12/02/2026⭐️ 1 Star – A wedding venue that failed us on the day and failed us afterwards
Choosing Marwell Hotel for our wedding was one of our biggest regrets.
From the outset, organisation was chaotic and communication unreliable. On the day itself, the coordination we paid for simply did not exist. The bridal party were left cold and unfed, staff had to be repeatedly chased, and a receptionist entered the bridal dressing room while the bride was partially undressed demanding a key — something no couple should ever experience.
Bar service was severely understaffed despite prior agreement, canapés were poorly managed, suppliers were left without food, and the wedding breakfast ran over two hours late. The food was nowhere near the quality of the tasting and several elements were incorrect or overcooked.
We lost a significant portion of our paid evening reception due to poor coordination, including valuable time with our photo booth and audio guest book — meaning we now have fewer photos and recorded messages from our guests. Bad weather was handled with no initiative or planning, resulting in key wedding photos being taken in the car park instead of the woodland setting we had discussed.
What has been just as disappointing is the aftercare. Our formal complaint was met with defensiveness rather than accountability. A change of ownership was cited to limit responsibility, and the compensation offered did not reflect the scale of what went wrong. Even after reluctantly accepting a reduced settlement to close the matter, the refund was delayed, prolonging the stress.
This venue did not deliver the service, professionalism, or care expected of a wedding venue. We are left heartbroken that so many avoidable failures overshadowed such an important day.
If you are considering Marwell for your wedding, ask detailed questions about staffing, coordination, and contingency planning — and get everything confirmed in writing. -
![Alison]()
Alison Sent on 20/10/2024Wedding 5.10.24
Our wedding co ordinator Meg kept in regular contact and ensured our wedding day went smoothly and to plan. The food was incredible and lots of guests commenting to us how lovely the food was. I would definitely recommend Marwell to anyone considering a beautiful venue that was excellently organised
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![Gemma]()
Gemma Sent on 01/09/2024Wedding planner
Having Nieve as our wedding planner was amazing. If it hadn’t been for nieve nothing would have ran smoothly. She always had time for us and no question was ever to stupid. Nieve was the best wedding coordinator we could have asked for. We always be so grateful and appreciative for everything nieve did for us and there will never be enough Thankyous. -
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![LuxuriousPurpleConfetti76086]()
Sadie Sent on 05/09/2022Great venue with great staff
We had our wedding at Marwell Hotel Saturday 23rd July & wanted to say a huge thank you to everyone involved in making our day so incredible.
We would like to give special thanks to -
Gabby - She has always been polite, helpful and cheerful whenever we have visited the hotel
Zac - who provided us with incredible service & patience not only on the actual wedding day but also our meal the night before in the dining room
Meg (Megan E) - couldn't have asked for a better person to be apart of our day, she was organised & interested in how we wanted our day to be
The chef - our food was fantastic, not only did it taste great but the presentation was amazing
The honeymoon suite is perfect, well decorated & the petals were a really lovely touch!
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