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Weddings

Holiday Inn Washington Reviews

Holiday Inn Washington

Holiday Inn Washington

Washington, Tyne & Wear
5.0 out of 5 rating, 28 reviews
More information

Reviews

5.0 out of 5 rating
28 reviews
  • Quality of the service
    5 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating
100% Recommended by couples

Badges

Hitched Wedding Awards 2024 Winner
Hitched Wedding Awards 2023 Winner
  • Eth
    Eth B. Sent on 24/10/2023
    5 out of 5 rating
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    Friendly faces, courtesy and special touches.

    From the moment we arrived at Holiday Inn, Washington we were made to feel very special by all of the staff. Friendly faces, courtesy and special touches were in abundance. Detailed planning by Sianne and Vikash ensured that the celebrations ran smoothly on the night and all guests commented on what a wonderful time they had. We were delighted by the treatment we were afforded and would heartily recommend the Holiday Inn to others planning an event.

    Holiday Inn Washington's reply:

    Hi Eth & Geoff,
    We are delighted that your night went to plan and you all had a lovely evening. It's been a pleasure meeting you both and hopefully we can welcome you both back again.

    Kindest regards
    Sianne & Team
  • J
    Janet A. Sent on 16/10/2023
    5 out of 5 rating
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    Diamond Wedding Celebration

    Booked this venue for our diamond wedding celebrations! From the booking to us leaving after the event was perfect! The food was outstanding! Will certainly not hesitate to book for further events! The room was ideal and perfectly decorated for us! Many thanks to all concerned

    Holiday Inn Washington's reply:

    Hi Janet & David,
    Thank you so much for your kind words, we are delighted you had a lovely afternoon with all your friends and family and hope to welcome you back again in the future.
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  • Kerry
    Kerry M. Sent on 13/10/2023
    5 out of 5 rating
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    Perfect fit

    From start to finish we had no complaints. The package we had for our wedding fitted us perfectly. The staff were so accomadating and we were kept so well informed. Everything we wanted to make our day special they helped to bring to fruition

    Holiday Inn Washington's reply:

    Hi Kerry,
    Thank you for your lovely comments, we loved been apart of your special day and hope you both have a beautiful future together

    Kindest regards
    Sianne & Team
  • Danielle
    Danielle C. Sent on 23/10/2023
    5 out of 5 rating
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    Don’t think twice

    Im not sure where to start!
    My day was amazing from start to finish thanks to the whole team at the Holiday Inn.

    Sianne helped us to plan and organise our day from the get go and was a huge help and support. First wedding so if I course I didn’t know where to start. No question was stupid. She was prepared with her tablet and showed different pictures of how the room looked once it was all done up.
    Appointments were regular and any questions between appointments were always answered quickly.

    The day came before we new it. I had absolutely nothing to worry about. Vikash and Oana were fantastic. Vikash had us check the rooms before our guests entered to check we were happy, kept me updated on any issues. These were not issues with the hotel. My cake collapsed and Vikash had the kitchen staff try to save it. He was so apologetic and it was no fault of theirs.

    The room was decorated beautifully and the food looks and tasted gorgeous.

    Oana was my mamma for the day. I was poorly on the day and she was there ensuring I always had a drink, made sure I had something to eat and anything else I wanted. She helped with taking gifts up to our room so we could just enjoy the evening.

    Don’t think twice about booking this venue. It’s so reasonably priced and service is 5*

    Holiday Inn Washington's reply:

    Hi Danielle & Alan (Mr & Mrs Haswell)
    Thank you so much for your lovely feedback, we are delighted you enjoyed your special day and will make sure your lovely comments are passed onto everyone involved.

    Congratulations again, we wish you all the best for the future
    Team Washington x
  • Harriet
    Harriet D. Sent on 20/09/2023
    5 out of 5 rating
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    Amazing from start to finish

    We had the most amazing day at the Holiday Inn.
    I stayed the night before my wedding too with my bridesmaids and flower girls, it was extra helpful having the room adjoined with a second to cater for us.

    The toast master was so helpful, he went above and beyond to make sure my day went perfect.
    The room I visioned, turned out perfect. The table decorations, runners, sparkles, absolutely perfect.
    All my additional extras wasn't a fuss made over. The hotel was happy for me to add extras outside my package and helped set these up.
    Oana was hands on all day making sure we wasn't stressed and was very helpful with the children. All the way through to after midnight she was so helpful.

    From viewing the venue on a showcase evening, to booking with Sianne was very well ran, she went through so so many details with us making sure nothing was missed.

    I knew we was in safe hands, which is probably why I was the most unstressed bride I've ever known.

    The day went well, the running of the day was great, to the turning round of the rooms, what a transformation. The whole team did amazing.

    Evening DJ was good,. Played any songs we asked for checked what type of music we liked.

    The wedding breakfast we had was absolutely phenomenal, everything was beautiful. Well presented, portion sizes were very homely we were all full, so many compliments about it.

    Evening Buffet came and went quite quickly I didn't get to see what it was like so can't comment on that but did wish food was left out longer.

    If I could do it all again, I would still choose the Holiday Inn, it was good value for money, great service, well ran, friendly staff. They went above and beyond for everything for our wedding.

    Thank you

    Harriet and Adam

    Holiday Inn Washington's reply:

    Hi Harriet & Adam,
    Thank you so much for your lovely review, we will make sure all the team involved get to hear your lovely comments.
    A huge congratulations again from all the team at the Holiday Inn Washington and we hope you have an amazing future together xxx
  • A
    Ann W. Sent on 07/08/2023
    5 out of 5 rating
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    Fantastic service from beginning to end

    From our initial meeting with Sianne, we have been extremely happy and nothing has been too much trouble. All staff involved in the preparation and the event itself have been extremely friendly, professional and helpful. We felt that we were treated with respect and anything we were unsure of was immediately rectified. We would happily recommend Sianne and the team to organise any event . All our guests have been very complimentary about all aspects of the party - the room decor, the food ( which was superb), the organisation, the bedrooms and the breakfast (again the variety and quality was outstanding)

    Holiday Inn Washington's reply:

    Hi Ann & Ed, thank you so much for your kind words. We will make sure the team involved is aware.
    We are also delighted to hear your night went to plan and will hopefully be able to welcome you again.

    Kind regards
    Holiday Inn Washington
  • J
    Jayde Sent on 24/08/2022
    5 out of 5 rating
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    Our wedding day

    Can not fault this hotel they did everything they could to help make my big day special and they succeeded I had the best day
    They didn’t just look after me they looked after everyone ensuring everyone was pleased.
    Sianne the events manager was a star she helped me over everything for the up coming day very friendly and easy to make a friend for life she isn’t awarded enough well done Sianne thank you for all your help and support I couldn’t have done it without her the food is excellent and the hotel is clean and everyone was happy with their stay I would defiantly recommend

    Holiday Inn Washington's reply:

    Hi Jayde & Dean,
    Thank you for your lovely review & Congratulations to you both.

    We are delighted to hear that you both had a lovely day and we have passed your comments onto all staff involved.

    Kindest regards,
    The Holiday Inn Washington Team
  • Katy
    Katy Sent on 24/07/2023
    5 out of 5 rating
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    Amazing service

    Went above and beyond to ensure we had our perfect day!
    My dad took ill and all staff went out their way to make sure he was looked after. The whole team are fab!

    Holiday Inn Washington's reply:

    Hi Katy & Jason Collier,
    Huge thank you for your lovely review, we are delighted you all had an amazing day and hopefully see you next year for your Anniversary.
  • Liz
    Liz A. Sent on 24/04/2023
    5 out of 5 rating
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    Amazing staff team, very helpful

    Very helpful in all aspects of our wedding day, would highly recommend this company

    Holiday Inn Washington's reply:

    Hi Liz & John Atkinson (New Mr & Mrs)
    Thank you so much for letting us be apart of your special day! We have loved meeting you both and enjoyed every minute with lots of laughs along the way, your wedding day was magical.

    Sianne & The Team x
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