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Holiday Inn Washington Reviews

Holiday Inn Washington

Holiday Inn Washington

Washington, Tyne & Wear
5.0 out of 5 rating, 40 reviews
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Reviews

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  • Quality of the service
    5 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

Hitched Wedding Awards 2025 Winner
Hitched Wedding Awards 2024 Winner
Hitched Wedding Awards 2023 Winner
  • J
    Jade Sent on 31/05/2025
    5 out of 5 rating
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    May 2025 wedding

    From start to finish the team at Holiday Inn Washington have been fantastic. The whole process of planning our wedding was so easy and straightforward, Sianne was so friendly and helpful and nothing was a bother. She gave us recommendations for some of our suppliers and gave us lots of helpful tips to help with our planning. Each time we visited the hotel for a meeting we were greeted by very friendly staff who offered us a drink and the atmosphere was always very calming. Our wedding day went perfectly, our toast master Chris was great and took care of everything, we didn’t have to worry about a thing. All of the staff were very attentive to us and our guests. We hadn’t considered the Holiday Inn as a wedding venue when we were first looking but we are so glad we paid a visit and booked, we would highly recommend them as a venue for your wedding! The package we booked was great value for money, wedding in a box, this covered a lot of what we needed and took the stress away from us. Thank you to Sianne, Chris and all the team at Holiday Inn Washington for giving us a wonderful experience in the run up to our wedding and on our wedding day.

    Holiday Inn Washington's reply:

    Hi Mr & Mrs Hibberd
    Thank you so much for your lovely feedback, we were all honoured being apart of your special day and we are delighted you all had a great time.

    A huge congratulations from us all at the Holiday Inn Washington
  • J
    Jason Sent on 20/05/2025
    4.4 out of 5 rating
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      4 out of 5 rating
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      4 out of 5 rating
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      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Fantastic Venue

    Venue was well organised, Sianne, Chris and all the staff at the hotel couldn’t have been anymore helpful, and made our day so much more enjoyable.

    The catering, was fantastic, our room was presented well, and we could not of asked for anything better.

    We would highly recommend the team at Holiday Inn @ Washington for a wedding venue, you done us proud.

    Holiday Inn Washington's reply:

    Hi Mr & Mrs James,
    Thank you so much for your lovely feedback, We are delighted you had such a good day and will make sure you comments are passed onto the team.

    Kind regards
    Team Washington
  • Katie
    Katie Sent on 03/03/2025
    5 out of 5 rating
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    Incredible from start to finish

    We have just had our wedding here on the 1st march 2025, from the moment we came to the hotel we knew it was perfect for us, our wedding coordinator sianne was incredible, professional and always had a smile, she went above and beyond to make sure our day was perfect and exactly how we dreamed it would be.
    The room was dressed to the highest of standards and better than we could of imagined, the room looked beautiful. The food served for our wedding breakfast and evening buffet was amazing, the staff were really friendly and made sure everything was as it should be.
    Chris who looked after us on the day was extremely helpful and guided us through our big day, he made sure we had nothing to worry about the day was smooth sailing.
    The hotel grounds for photos are amazing, our photographer has some amazing shots here and we are so excited to see them, this hotel has a lot to offer with the incredible views and the detail around the hotel premises.
    The bar staff, Waiters and receptionists went above and beyond the whole time we were there.

    Overall I really recommend anyone looking for a perfect wedding venue to book the holiday inn at Washington, you will not be disappointed.

    Can't wait to book our annual trip for our anniversaries.

    Thankyou again to the amazing wedding team and staff, you made our day unforgettable.


    Holiday Inn Washington's reply:

    Hi Katie & Josh,
    Thank you so much for your lovely feedback, we are delighted to hear you had a lovely day and we can't wait to welcome you both back for your Anniversary x

    Kind regards
    Team Washington
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  • A
    Ashley Sent on 25/11/2024
    5 out of 5 rating
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    McCarthy wedding

    Booked the holiday inn Washington for our wedding on Saturday 23rd November 2024, the whole day was absolutely amazing, the staff were lovely, helped anyway they could. We couldn’t recommend them enough, the venue looked absolutely beautiful, anything we asked for was made to happen by the staff. It was truly the best day of our lives. Thank you all so much!

    Holiday Inn Washington's reply:

    Thank you for taking the time to leave a review from your wedding day, we are so pleased to hear that you both had a beautiful day.
    We all enjoyed being apart of your special day!
  • H
    Heidi Sent on 09/10/2024
    5 out of 5 rating
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    The hall wedding 28.09.2024

    What can I say but amazing from start of our planning to our big day fabulous in every aspect.
    The venue was amazing took me through every step on the day to make sure all was OK.
    The staff on the day were outstanding from the reception staff to the toastmaster all amazing and helped when ever needed.
    The wedding planner sianne went above and beyond before the wedding to make it amazing in every way.
    Over all I couldn't have asked for more.
    Even left us a little present in our room on our wedding day.
    Definitely recommend for anyone who wants a perfect wedding.

    Holiday Inn Washington's reply:

    Hi Heidi & Stephen,
    Thank you so much for your lovely feedback. We are delighted you all had a lovely day. A huge congratulations from us all at the Holiday Inn Washington.
  • M
    Mrs D. Sent on 09/09/2024
    5 out of 5 rating
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    Brilliant day

    Thank you for making our day amazing staff are brilliant very professional everything went perfect and all guests commented on how delicious the food was .nothing was a problem for the staff .if I could do it all again I would x

    Holiday Inn Washington's reply:

    Hi Mr & Mrs Dawson,
    Thank you for your lovely feedback, we will make sure they are passed onto the staff involved. A huge congratulations from us all at the Holiday Inn Washington.
  • P
    Paul Sent on 20/08/2024
    5 out of 5 rating
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    Absolute perfection

    I enquired at this venue for a price for a small bespoke wedding. In the end I booked a wedding in a box package. It was great value and had all the main elements we were looking for.

    We could still adapt things which was really helpful. Staff have a really “can do” approach. In particularly, Sianne who really helped every step of the way. She understood that we wanted something simple, elegant but wasn’t going to cost the earth.

    The day we planned together came together perfectly, with staff at the hotel absolutely striving for perfection and everything being just as it was planned.

    I can’t recommend them enough. Sianne was really flexible and had a positive attitude to make everything work and it turned out amazing.

    Holiday Inn Washington's reply:

    Hi Paul & Rufino
    Thank you for taking the time to leave a review, we are so happy to hear you both had a lovely day, and will certainly pass your feedback onto the team involved. Congratulations to you both.
  • M
    Megan Sent on 17/08/2024
    5 out of 5 rating
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    Wedding ceremony and Reception

    Absolutely amazing! The staff were there for us through every step from planning to organising us on the big day. The venue was beautiful and staff decorated the room perfectly!

    Holiday Inn Washington's reply:

    Hi Megan & Kieran
    Thank you so much for your kind words, we are over the moon you both had a beautiful day and wish you all the best for the future.
  • K
    Kirsty Sent on 29/07/2024
    5 out of 5 rating
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    Kirsty Tilley

    Amazing from beginning to end!!
    I only stumpled across this venue by seeing their package deal. Which screamed a bargain, we had a more expensive venue booked & canceled. As the holiday in gave you so much more, I contacted sianne & straight away felt like this was for us. We attended meetings & immediately felt at ease & comfortable. She went through everything always keeping us in the loop, advised & helped us too. When the day was getting closer we then meet Chris who would be dealing with us on the day & honestly what a laugh that man is! You couldn’t be looked after by better people, the waiting staff everything were on the ball & ourselves & guests could want for nothing. When we arrived drinks were waiting & we were shown to our room which was just totally transformed to perfection. All little touches we asked for to honour my father in law they did it. It was just perfect!! The food was just amazing every guest commented on the flavours. Even one guest said they don’t like the soup before trying then ended up 4 bowls & asked for the recipe! Haha. The grounds looked beautiful fresh cut grass all clean ready for our pictures, the turn around was quick & easy which had guests never even known it was going on. The value of the rooms to for guests was brilliant they couldn’t believe it, breakfast was lovely & tasty. Also the little extras as we entered the room when we were married the card petals everything was perfect!! I’m honestly gutted it’s all over but I couldn’t recommend the team enough. I honestly think it is a diamond in the rough because it just honestly exceeds expectations & would highly recommend to anyone looking to book their future weddings do it! You will not be disappointed!

    Holiday Inn Washington's reply:

    Hi Kirsty & Stephen Tilley,
    Thank you so much for your lovely feedback, we are delighted you all enjoyed your special day and hopefully we can welcome you back for your anniversary. Congratulations from us all at Holiday Inn Washington.
  • R
    Russell Sent on 22/04/2024
    5 out of 5 rating
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    Fabulous wedding day, couldn't have been better

    Brilliant from the start to finish Professional and friendly, nothing too much bother.
    From the planning to the day itself, everything was arranged expertly and without any issues, everyone of our guests said how much they enjoyed the day. The service and staff were excellent.

    Holiday Inn Washington's reply:

    Hi Mr & Mrs Smith,
    Thank you for your lovely feedback, we are delighted you both had a lovely day and we have all enjoyed being apart of your special day! Congratulations from us all, we hope to welcome you back again soon.
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