Holiday Inn Norwich North Reviews
Reviews
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Jodie Sent on 29/09/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolute perfection 🤍
From the minute we enquired to the minute we left the hotel after our wedding Nat and Jessie were beyond helpful, supportive, kind and truly professional! No question or email was too much. Every single step of the way Jessie was on hand to tell me anything I needed and give me unlimited support. Our wedding day was the most magical day of our lives and it honestly couldn’t have gone any better. Every vision, thought of want we had was carried out and carried out beautifully. Every single member of staff who we and our wedding party encountered were helpful, friendly and couldn’t have done more for us. From the kitchen staff, reception, cleaners, restaurant staff, bar tenders! And the wonderful lady (I’m sorry I didn’t catch your name) who brought us breakfast on our wedding morning then specifically went to go and get my two boys something delicious to have. The whole team go above and beyond! I couldn’t fault a single person. What a truly wonderful team of people to look after us on our special day and weekend 🤍 we wouldn’t change a single thing about our day. Jessie and Nat I can never put into words how thankful I am to you. Any couple looking to get married here, all I can say is do it! Your day will be truly so special! -
Quality of the service
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Cracknell Sent on 17/09/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding at Holiday Inn Norwich North - 29th August 2026
We booked our wedding way in advance, which helped a lot with keeping everything stress-free. Having Jessie emailing us throughout and guiding us through each stage when it came to it was amazing. She was always so helpful and responded as soon as she could.
Having meetings as we got closer to the wedding with Nat really helped to keep us calm, and having herself and the rest of the team looking after us on the day meant we were truly looked after from start to finish.
The whole experience was incredible, and the day went so smoothly. We honestly just wish we could do it all again!
Thank you so much to everyone for everything you did to make our day so special. ❤️
Sorry we don't have our photographer photos back yet to add to the review. -
Quality of the service
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Natalie Sent on 15/09/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Really good service and thank you Nat for doing the decorating so well
Good value for money and good service and food was good. Thank you for everyone for helping us to make our special day went smoothly -
Quality of the service
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Nayna Sent on 14/09/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a magical beautiful day
We have just had the most magical day at the holiday inn for our vow renewal.
Everything was taken care of and nothing was too much trouble.
I was given total freedom to do as much or as little as I wanted when it came to dressing our venue. I am normally a complete control freak but Nat and her team gave me such confidence that I was able to let go and let them get on with everything
Our daughter has additional needs and again Nat put my mind totally at ease making sure her needs were met while we enjoyed our day.
The food was amazing as was the food tasting day. We were able to alter the menu to our personal choice. Nothing was ever a problem.
We did have 1 slight issue with food and dietary requirements on the day but I have been reassured this will be investigated and I have every faith it will
Honestly we can't thank Nat and her team enough for their hard work and support. A special shout out to Campbell who was so funny and kept me calm.
The suite we had book was the only thing which let the venue down slightly. I wouldn't say this was a honeymoon suite and didn't have a hook for my dress to hang out. Could have done with a refresh but was comfortable to stay in.
Honestly we would recommend this venue to any couples looking to tie the knot. Natalie is so professional and provides full confidence
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Quality of the service
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Kirsty Sent on 14/10/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing from start to finish
When we started planning our wedding we had an idea of how much we wanted to spend and that we wanted somewhere that was accessible for our guests. Holiday Inn Norwich North ticked these boxes and soo much more. The rooms are mostly neutral making it the perfect backdrop for whatever colour scheme or decorations you want. The staff couldn’t do enough to make sure we were happy with everything and that it was exactly how we wanted it. The food was good, the space was used well and the whole day flowed nicely. We were told at the first viewing that whatever we wanted they would do everything they could to make it happen and that was something that lasted right up to the days after the actual wedding. We can’t thank the amazing team enough for all that they did to make the day as special as it was. We enjoyed the planning and the best wedding day!Holiday Inn Norwich North's reply:
Thank you so much for your words following your wedding with us. Your day was so stunning, and it was a pleasure assisting on the planning journey. The team always go above and beyond to ensure all details are covered so your fucus can with your loved ones and celebrating. We are all wishing you both all the best and congratulations once again!
Jessie and the Norwich North Team
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Quality of the service
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Steve Sent on 03/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Reception
We are extremely happy with our experience with the staff at the Holiday Inn North from our initial enquiry right upto the day of the reception. Natalie the Hotel Manager and Mel's professionalism and experience, shone through after any concerns raised were identified, spoken through, clarified & resolved.
On the day of the reception our guests were warmly welcomed by all the staff at the hotel and the food was delicious, the evening entertainment was great. We would definitely reccommend this hotel as a wedding venue.Holiday Inn Norwich North's reply:
Thank you so much for taking the time to share your review following your big day with us. We are delighted to have been part of the day and ensure the details were perfect.
It has been a pleasure being on hand and we are wishing you all the best.
Jessie and the Norwich North team -
Quality of the service
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Smith Sent on 31/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
jessie is the greatest human on our planet
jessie was so helpful and so awesome. she was so patient and eager throughout the whole process. jessie became a household name very quickly as my now wife and i were always so pleased when she came through for us that we would go ‘jessieeeeee!!’ whenever she emailed. truly an underrated member of staff somebody buy her a box of celebrationsHoliday Inn Norwich North's reply:
Thank you so much for your kind review. Your words really do mean a lot. We always strive to ensure all couples have the most wonderful planning journey and I am so glad this shone through.
It was such a pleasure assiting you both and we wish you all the best for the future.
Jessie and the Norwich North Team -
Quality of the service
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Tariro Sent on 15/05/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holiday Inn North Norwich Is The Best Wedding Venue
The wedding went well and all my guests were amazed with the level of professionalism and compassion and kindness and patience.The staff was well dressed and neat and they went out of their way to make sure my day was special. They even played with the baby when she was not settled during our ceremony not to mention toast drinks and food. I would do it again and again at Holiday Inn Norwich North.Holiday Inn Norwich North's reply:
Dear Tariro,
Thank you so much for your wonderful feedback and leaving such kind words. We are all so glad your day was as magical as you dreamt and all the team at the Holiday Inn Norwich North were able to assist. Congratulations again and please do visit soon.
Kind regards,
Weddings and Events Team -
Quality of the service
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Daniella Sent on 01/10/20235 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic value for money
It was everything we wished for and more so happy the day went smoothly and was beautiful all the staff did an amazing job thank u so much xxxHoliday Inn Norwich North's reply:
Hi Daniella,
Thank you so much for your lovely feedback! I hope that you and Tyler had a really wonderful day and we look forward to seeing your relationship flourish!
Beth -
Quality of the service
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Danielle Sent on 28/04/20235 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding 22/04/23
We truly cannot thank the staff at holiday inn enough for making our day so special and one we will cherish forever. We would highly recommend anybody who’s looking for a venue for your wedding to book here as it really was so magical 🤩-
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+5 Photos
Holiday Inn Norwich North's reply:
Hi Danielle and Adam!
Thank you for taking your time to leave us this outstanding review! The wedding was gorgeous!!
We are delighted we made your special day so magical and one to remember.
We wish you both the absolute best for the future
Love, Holiday Inn Norwich North x
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Quality of the service
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