Hellaby Hall Hotel Reviews
Reviews
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Badges
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Featured
Jessica Sent on 04/11/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best day of our lives
Our wedding at Hellaby Hall was absolutely perfect from start to finish! We honestly couldn’t have wished for a better day. Our incredible wedding coordinator, Emma, was an absolute superstar — nothing was ever too much trouble, and no question was too silly. She guided us every step of the way with such warmth, professionalism, and genuine care. Emma went above and beyond to make sure everything ran smoothly, and thanks to her, the whole day was completely stress-free. She truly is an asset to Hellaby Hall!
The venue itself was stunning — beautifully decorated in partnership with Dragonfly, who brought our vision to life perfectly. The ceremony was seamless and so special, the wedding breakfast was absolutely delicious, and the evening party was fantastic. There was plenty of space for everyone to relax and enjoy, with lovely bar areas and beautiful grounds for photos.
The spa and hotel facilities made the whole experience even more enjoyable for us and our guests. The bridal suite is perfect and the staff went above and beyond! Everything came together perfectly, and we can’t thank Emma and the Hellaby Hall team enough for making our day unforgettable. We’d recommend this venue in a heartbeat — truly a dream wedding!Hellaby Hall Hotel's reply:
Hello Jess & Kurtis,
Thank you so much for such a wonderful and heartfelt review. We’re absolutely delighted to hear that your wedding day at Hellaby Hall was everything you dreamed of and more.
I'm truly touched by your kind words - thank you so much! I'll make sure to pass on your lovely feedback to the rest of the Hellaby Hall team as I know they'll b delighted to read it.
It’s fantastic to hear that you and your guests enjoyed every part of the experience, from the ceremony and wedding breakfast to the evening celebrations, spa, and hotel facilities.
Thank you again for choosing Hellaby Hall and for your glowing recommendation. We wish you both a lifetime of happiness and hope to welcome you back to Hellaby in the future. 💕
Love,
Emma x -
Quality of the service
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Grace Sent on 18/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Grace & Sam 17th July 2026
We booked hellaby hall back in October 2024, and yesterday we got married there and it was amazing! Everything went to plan, the food was incredible, all the staff members went above and beyond for us both, we want to say a massive thankyou to Emma, Jodie and Leanne who helped us plan our wedding from the start, no questions were silly or stupid and communication was fantastic, we highly recommend this venue to anyone we had an amazing day, thankyou so much hellaby hall hotel and Emma, Jodie and Leanne
Love Mr & Mrs Harrison x
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Quality of the service
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Gemma Sent on 09/04/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding…..
Went here for our special day on Sunday. Everything ran smoothly, nothing was too much trouble. Thank you for helping, bring together our special day. A special thanks to Emma, Tom M and Cassie.Hellaby Hall Hotel's reply:
Hello Gemma,
Thank you so much for your wonderful review! We're so pleased you had the day of your dreams and thank you for allowing us to play a part in your special day.
Wishing you both all the best with your happily ever after.
Love,
Emma & the Hellaby Team! x -
Quality of the service
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Jade Sent on 04/04/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t have asked for anymore
Emma and the team were amazing from start to finish. Everything was made so easy and stress free. Would definitely recommend.Hellaby Hall Hotel's reply:
Hello Jade,
Thank you so much for your wonderful review and for choosing Hellaby Hall Hotel to play a part in your big day! We're so glad you had the day of your dreams and hope to welcome you back soon.
Wishing you both all the luck in the world with your happily ever after.
Love,
Emma & the team x
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Quality of the service
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Ellie-Mae Sent on 02/11/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing from start to finish!
Choosing Hellaby Hall for our wedding venue was the best decision! The staff were all so amazing, nothing was too much to ask and they went above and beyond to make our day so special. Emma our wedding coordinator was amazing from start to finish, always at the end of the phone or an email to answer every question (even the silly ones). Emma made us feel so relaxed about our special day! Tom our master of ceremonies was incredible, he was there throughout the day making sure everything was just perfect.
Hellaby Hall is definitely value for money, the choices of food menu were great and the items included in the package made things so much easier to plan.
Such a beautiful venue with stunning gardens. The venue is very clean and high standard.
We would highly reccomend Hellaby Hall Hotel!Hellaby Hall Hotel's reply:
Hello Ellie-Mae,
Thank you so, so much for your fantastic review and for choosing Hellaby Hall to celebrate your special day.
We’re absolutely thrilled to hear that your wedding was amazing from start to finish and that our team helped make it so memorable. Your kind words about myself and Tom are very much appreciated - thank you!
We’re also so pleased you enjoyed the food and the beauty of the venue and gardens. Your comments about the high standards and cleanliness mean a great deal to us all.
Thank you again for your glowing recommendation. We wish you both all the luck in the world with your happily ever after and hope to welcome you back to Hellaby Hall in the future.
Love,
Emma x -
Quality of the service
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Chloe Sent on 29/10/20251 out of 5 rating1.0-
Quality of the service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value for money 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Completely ruined the memory of our day
Where do I begin!?
where do I start? Hellaby hall ruined the memory of our wedding. From getting our ceremony music completely wrong, to rude staff, being unorganised, refusing to let guests check in at contracted time, not labelling food leading to guests having to take pie roulette. their food hygiene rating of 1 and not stocking beer on tap, as well as extortionate prices for the bottled alternative. very disappointing how they handled my complaint, brushed it off and tried to push blame on us. unprofessional to say the least. avoid at all costs. -
Quality of the service
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Rachel Sent on 04/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect for a tailor made wedding 💙
Perfect venue for a wedding tailored exactly how you want it
Fell in love with the venue on first sight. From our very first viewing we knew it would be where we said “I do” the grounds are stunning. Unfortunately for us it rained the entire day so we couldn’t make use of the beautiful gardens but our photographer did brave the rain to get a few outside shots. Nothing was too much trouble and Emma and Aaliyah were on hand at every step to answer whatever questions popped up. All the staff made us feel welcome and special. The only grumble would be the bar service for our evening reception. Simply wasn’t enough staff to avoid long waiting times for drinks. Breakfast the next day was also chaotic. We were consulted if we were happy with layouts of the room before our guests saw it. Even with the rain it was simply the best day. The staff collected any leftover things we had had in the room the night before and also from the evening reception which we were grateful for. The location is also great for motorway links but secluded enough to think you were in the middle of nowhere. Book it, you won’t be disappointed.-
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+3 Photos
Hellaby Hall Hotel's reply:
Thank you so much for taking the time to share your lovely review and for choosing us as the venue for your special day. We’re delighted to hear that you fell in love with the venue and that myself, Aaliyah & all the team helped make your wedding experience so memorable. It’s wonderful to know that even with the rain, your day was everything you hoped for.
We really appreciate your feedback regarding the bar service and breakfast and we’ll be sure to review this with our team to ensure smoother service for future events.
Thank you again for your kind words and recommendations. We wish you both every happiness in your married life together and hope to welcome you back again soon!
Love,
Emma x -
Quality of the service
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Katy Sent on 06/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Venue
Hellaby Hall was our first and only choice for a wedding venue. From the very start the team was amazing at communicating with us, answering any questions we had and accommodating every dietary requirement, alteration and need. Any questions we asked were answered extremely quickly and thoroughly and we were always made to feel welcome to ask more questions. Emma was very attentive and approachable. She made us feel very special with the planning process at every opportunity, ensuring we were 100% happy with the day. On the day itself, the team at Hellaby Hall expertly guided us through it. We felt at ease and that the day was moving along at our pace. Absolutely everything went perfectly, from the ceremony, food, drinks reception, changing of the room for the wedding breakfast then reception and more. We really cannot thank the whole team at Hellaby Hall enough for making the day feel effortless for us and for making us feel like royalty. The venue itself is gorgeous, especially since the function room has been redecorated. The outside grounds are also beautiful. Inside, there was more than enough space and everyone thoroughly enjoyed being on the dancefloor. Our Master of Ceremony, Michael, was truly delightful, made everything possible and kept it all organised and running smoothly. We're so grateful to him and the rest of the team at Hellaby Hall for making our dream day a reality.Hellaby Hall Hotel's reply:
Hello Katy,
Thank you so much for taking the time to share such a wonderful review. It truly means the world to us to hear how special your wedding day was.
From the very beginning, it was a joy to be part of your journey and to help bring your plans to life. Michael and the whole team are over the moon to know that they played a part in making your day feel effortless and full of joy. We’re so pleased you felt cared for and supported every step of the way and that both the venue and the team created the perfect setting for your celebration.
It was an absolute honour to host your wedding and we wish you both a lifetime of love and happiness together.
With Love,
Emma x -
Quality of the service
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Luxuriousivoryconfetti15 Sent on 13/07/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect day
Nothing was too much trouble for our wedding. From the initial booking, extra meetings to support and answer questions when I stressed to the actual day they couldn't do enough to help and support.
The day ran smoothly and the food was incredible.
We have had nothing but great feedback from guests who thoroughly enjoyed themselves. Thank you Hellaby Hall for the perfect day!-
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+2 Photos
Hellaby Hall Hotel's reply:
Hello Kirsty & Keiron,
Thank you so, so much for your wonderful review. We really appreciate you taking the time to do this. Your kind words are much appreciated and I've made sure to pass this across to the whole team at Hellaby!
We're so glad that you had the day of your dreams and you enjoyed the food. Thank you for choosing us to be part of your special day.
We hope to welcome you back to Hellaby Hall in the future!
Love,
Emma x -
Quality of the service
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Addi-Lufc Sent on 28/05/20254.4 out of 5 rating4.4
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Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Adam & Evas Wedding
Firstly the staff who helped Eva out on the Friday and Saturday were fantastic, overwhelmed by the support she received. As for myself I couldn't have been put at ease as much as the staff did, I don't want to mention any names as all staff throughout the day was fantastic. Would highly recommend Hellaby Hall to anyone for Marriages or events as we have been there for events in the past.
Once again thankyou for everything you did for us we can't thankyou all enough.Hellaby Hall Hotel's reply:
Hello Adam & Eva,
Thank you so, so much for your lovely review - it really does mean the world to us! We're so glad you both had the day of your dreams and that every member of staff helped to make this happen!
We hope to welcome both you and your lovely family back to Hellaby Hall in the future! Wishing you both all the luck in the world with your happily ever after.
Lots of love from,
Emma x -
Quality of the service
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