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Hellaby Hall Hotel Reviews

Hellaby Hall Hotel

Hellaby Hall Hotel

Rotherham, South Yorkshire
4.9 out of 5 rating, 38 reviews
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Reviews

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  • Quality of the service
    4.9 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.8 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

Hitched Wedding Awards 2025 Winner
  • Jessica
    Jessica Sent on 04/11/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    The best day of our lives

    Our wedding at Hellaby Hall was absolutely perfect from start to finish! We honestly couldn’t have wished for a better day. Our incredible wedding coordinator, Emma, was an absolute superstar — nothing was ever too much trouble, and no question was too silly. She guided us every step of the way with such warmth, professionalism, and genuine care. Emma went above and beyond to make sure everything ran smoothly, and thanks to her, the whole day was completely stress-free. She truly is an asset to Hellaby Hall!

    The venue itself was stunning — beautifully decorated in partnership with Dragonfly, who brought our vision to life perfectly. The ceremony was seamless and so special, the wedding breakfast was absolutely delicious, and the evening party was fantastic. There was plenty of space for everyone to relax and enjoy, with lovely bar areas and beautiful grounds for photos.

    The spa and hotel facilities made the whole experience even more enjoyable for us and our guests. The bridal suite is perfect and the staff went above and beyond! Everything came together perfectly, and we can’t thank Emma and the Hellaby Hall team enough for making our day unforgettable. We’d recommend this venue in a heartbeat — truly a dream wedding!
  • E
    Ellie-Mae Sent on 02/11/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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    Amazing from start to finish!

    Choosing Hellaby Hall for our wedding venue was the best decision! The staff were all so amazing, nothing was too much to ask and they went above and beyond to make our day so special. Emma our wedding coordinator was amazing from start to finish, always at the end of the phone or an email to answer every question (even the silly ones). Emma made us feel so relaxed about our special day! Tom our master of ceremonies was incredible, he was there throughout the day making sure everything was just perfect.
    Hellaby Hall is definitely value for money, the choices of food menu were great and the items included in the package made things so much easier to plan.
    Such a beautiful venue with stunning gardens. The venue is very clean and high standard.
    We would highly reccomend Hellaby Hall Hotel!
  • illustration stars

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  • Chloe
    Chloe Sent on 29/10/2025
    1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Completely ruined the memory of our day

    Where do I begin!?
    where do I start? Hellaby hall ruined the memory of our wedding. From getting our ceremony music completely wrong, to rude staff, being unorganised, refusing to let guests check in at contracted time, not labelling food leading to guests having to take pie roulette. their food hygiene rating of 1 and not stocking beer on tap, as well as extortionate prices for the bottled alternative. very disappointing how they handled my complaint, brushed it off and tried to push blame on us. unprofessional to say the least. avoid at all costs.
  • Rachel
    Rachel Sent on 04/10/2025
    5 out of 5 rating
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      5 out of 5 rating
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    Perfect for a tailor made wedding 💙

    Perfect venue for a wedding tailored exactly how you want it
    Fell in love with the venue on first sight. From our very first viewing we knew it would be where we said “I do” the grounds are stunning. Unfortunately for us it rained the entire day so we couldn’t make use of the beautiful gardens but our photographer did brave the rain to get a few outside shots. Nothing was too much trouble and Emma and Aaliyah were on hand at every step to answer whatever questions popped up. All the staff made us feel welcome and special. The only grumble would be the bar service for our evening reception. Simply wasn’t enough staff to avoid long waiting times for drinks. Breakfast the next day was also chaotic. We were consulted if we were happy with layouts of the room before our guests saw it. Even with the rain it was simply the best day. The staff collected any leftover things we had had in the room the night before and also from the evening reception which we were grateful for. The location is also great for motorway links but secluded enough to think you were in the middle of nowhere. Book it, you won’t be disappointed.

    Hellaby Hall Hotel's reply:

    Thank you so much for taking the time to share your lovely review and for choosing us as the venue for your special day. We’re delighted to hear that you fell in love with the venue and that myself, Aaliyah & all the team helped make your wedding experience so memorable. It’s wonderful to know that even with the rain, your day was everything you hoped for.

    We really appreciate your feedback regarding the bar service and breakfast and we’ll be sure to review this with our team to ensure smoother service for future events.

    Thank you again for your kind words and recommendations. We wish you both every happiness in your married life together and hope to welcome you back again soon!

    Love,

    Emma x
  • K
    Katy Sent on 06/08/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Perfect Wedding Venue

    Hellaby Hall was our first and only choice for a wedding venue. From the very start the team was amazing at communicating with us, answering any questions we had and accommodating every dietary requirement, alteration and need. Any questions we asked were answered extremely quickly and thoroughly and we were always made to feel welcome to ask more questions. Emma was very attentive and approachable. She made us feel very special with the planning process at every opportunity, ensuring we were 100% happy with the day. On the day itself, the team at Hellaby Hall expertly guided us through it. We felt at ease and that the day was moving along at our pace. Absolutely everything went perfectly, from the ceremony, food, drinks reception, changing of the room for the wedding breakfast then reception and more. We really cannot thank the whole team at Hellaby Hall enough for making the day feel effortless for us and for making us feel like royalty. The venue itself is gorgeous, especially since the function room has been redecorated. The outside grounds are also beautiful. Inside, there was more than enough space and everyone thoroughly enjoyed being on the dancefloor. Our Master of Ceremony, Michael, was truly delightful, made everything possible and kept it all organised and running smoothly. We're so grateful to him and the rest of the team at Hellaby Hall for making our dream day a reality.

    Hellaby Hall Hotel's reply:

    Hello Katy,

    Thank you so much for taking the time to share such a wonderful review. It truly means the world to us to hear how special your wedding day was.

    From the very beginning, it was a joy to be part of your journey and to help bring your plans to life. Michael and the whole team are over the moon to know that they played a part in making your day feel effortless and full of joy. We’re so pleased you felt cared for and supported every step of the way and that both the venue and the team created the perfect setting for your celebration.

    It was an absolute honour to host your wedding and we wish you both a lifetime of love and happiness together.

    With Love,

    Emma x
  • L
    Luxuriousivoryconfetti15 Sent on 13/07/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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    Perfect day

    Nothing was too much trouble for our wedding. From the initial booking, extra meetings to support and answer questions when I stressed to the actual day they couldn't do enough to help and support.

    The day ran smoothly and the food was incredible.

    We have had nothing but great feedback from guests who thoroughly enjoyed themselves. Thank you Hellaby Hall for the perfect day!

    Hellaby Hall Hotel's reply:

    Hello Kirsty & Keiron,

    Thank you so, so much for your wonderful review. We really appreciate you taking the time to do this. Your kind words are much appreciated and I've made sure to pass this across to the whole team at Hellaby!

    We're so glad that you had the day of your dreams and you enjoyed the food. Thank you for choosing us to be part of your special day.

    We hope to welcome you back to Hellaby Hall in the future!

    Love,

    Emma x
  • A
    Addi-Lufc Sent on 28/05/2025
    4.4 out of 5 rating
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      5 out of 5 rating
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      4 out of 5 rating
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      4 out of 5 rating
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      4 out of 5 rating

    Adam & Evas Wedding

    Firstly the staff who helped Eva out on the Friday and Saturday were fantastic, overwhelmed by the support she received. As for myself I couldn't have been put at ease as much as the staff did, I don't want to mention any names as all staff throughout the day was fantastic. Would highly recommend Hellaby Hall to anyone for Marriages or events as we have been there for events in the past.

    Once again thankyou for everything you did for us we can't thankyou all enough.

    Hellaby Hall Hotel's reply:

    Hello Adam & Eva,

    Thank you so, so much for your lovely review - it really does mean the world to us! We're so glad you both had the day of your dreams and that every member of staff helped to make this happen!

    We hope to welcome both you and your lovely family back to Hellaby Hall in the future! Wishing you both all the luck in the world with your happily ever after.

    Lots of love from,

    Emma x
  • J
    Jordan-Leigh Sent on 23/05/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    17.05.2025

    Hellaby Hall stole our hearts the minute we walked in. The smiles from the staff, the beautiful gardens & the ceremony room (which has now been updated just in time for our wedding & is utterly stunning)

    All of the wedding coordinators have been very responsive (within 24 hours) , helpful & so so accommodating to our wishes. We unfortunately had a terminally ill friend & we were not sure if he’d be able to make our wedding, the staff were so understanding that it may be a last minute change to food orders etc & never made it feel like a problem! It made all our worries disappear.

    As a bride who was calm until the last 2 weeks, no question was too silly! They reminded professional while knowing my sense of humour which also put me at ease! They really spend the time to get to know each couple so they can make your day as special as it should feel marrying your soul mate!

    We were so nervous as to how our day would run, timings, would the groom see me moving from one room to the other, would we get all the pre ceremony photos we wanted? Michael, our master of ceremonies, was honestly the our saviour on our wedding day. He was so calm, collected, professional & had the best sense of humour all day. He made sure down to the very last second that everyone was where they needed to be to avoid after unwanted sneak peaks, communicating with us throughout our day so we knew what was happening & making sure we were happy with how the rooms where set out before allowing any guests in. He was brilliant!

    We both said on our way home after our big day, how much we would recommend Hellaby Hall to anyone newly engaged. Not only do the staff make you feel special, being the only wedding on at this venue makes the whole day feel so much more personal & not rushed.

    Thank you Hellaby Hall for making our day so special!

    Hellaby Hall Hotel's reply:

    Hello Jordan-Leigh,

    Thank you so much for your beautiful message — it truly means the world to us!

    We’re absolutely delighted to hear that your experience at Hellaby Hall was everything you hoped for and more. It’s so heartwarming to know that from the moment you arrived, you felt welcomed and cared for by our team. The full function room refurb came just in time for your special day and we’re thrilled it made such a positive impression!

    Your kind words about Michael and I are so kind and we really appreciate you taking the time to write such a lovely review.

    We hope to welcome you back to Hellaby Hall in the future! Wishing you all the best with your happily ever after!
  • J
    Jessicaolivia Sent on 13/05/2025
    5 out of 5 rating
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      5 out of 5 rating

    Best Wedding Venue Around!

    I honestly don't know where to begin with this review,I could go on for hours! Myself & my husband had our wedding at Hellaby Hall on 4th May 2025 and it was just incredible from start to finish. From the initial appointment booking the wedding & the final details appointment with Emma where she ensured the room would look how we wanted and suggested things we may have forgotten.

    Myself & my bridesmaid stayed over the night before and the staff couldn't of been more helpful they were happy to bring us whatever we needed to our room when we called and never moaned. They were all so polite all the way through the weekend even bringing breakfast to our rooms & helping as we moved over to the bridal suite.

    Our master of ceremonies Ellie, oh wow! She honestly is an asset to Hellaby Hall shes just incredible! From the moment I met her she told me not to worry about timings for anything that day, she ensured all guests were tucked away in the bar when I was moving to the Bridal Suite so not as single guest could see me (like a secret service mission) she kept me calm just before I was about to walk down the aisle & I honestly don't think our day would have gone as amazing as it did if it wasn't for her, she was there every step of the day even up to the moment she finished her shift.

    The hotel renovation is gorgeous, we booked this hotel well before its renovation but it makes so much of a difference all our guests were constantly commenting on what a lovely venue we had chosen, they also commented on how amazing the food was, some of the adults were even amazed on how great the children's meals look.

    If you are ever unsure whether this is the venue for you, I would honestly say book in to have a look round & trust me you won't regret it. Every single member of staff at Hellaby are wonderful, they are helpful & polite and nothing is ever to much.

    Thankyou so much Hellaby Hall & your amazing staff for making mine & my husband's wedding the best it could ever be!

    Hellaby Hall Hotel's reply:

    Hello Jess,

    Thank you so, so much for your amazing review! We're so glad you had the day of your dreams. I've passed all your lovely comments regarding the venue & your delicious food onto all departments and they're so thrilled!

    Your kind words about myself, Ellie & all the staff mean so much - thank you.

    We wish you all the best with your happily ever after and hope to welcome you back to Hellaby Hall Hotel in the future!

    Love,

    Emma x
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