DoubleTree by Hilton Cadbury House Reviews
DoubleTree by Hilton Cadbury House
Congresbury, BristolReviews
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Quality of the service 4.9 out of 5 rating4.9
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Badges
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Featured
Chloe Sent on 18/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding at Cadbury House
A huge thank you to the entire team for everything that went into planning and delivering our wedding. From start to finish, everything came together perfectly and there genuinely isn’t a thing we would have changed.
In the planning stages Georgie and Rachel were both excellent, very responsive to questions and made the process feel nice and easy and took away any stresses. The menu tasting was a great evening very well organised, as well as the open evenings where we attended after booking the venue which was a good oppurtunity to revisit the venue and get fresh ideas on what decor etc we needed. We also found a number of our suppliers here who were all excellent, we found it worked well working with suppliers who already knew the venue well.
The team on the day were absolutely excellent. They were so attentive, keeping us informed of what was going on and where we needed to be, whilst not feeling in anway overbearing. Every member of the team we came across throughout the hotel was fantastic.
The food was exceptional, with several of our guests telling us that the wedding breakfast was the best they had ever had. Portions were the perfect size and service very smooth. The main course was particularly well received, and the evening buffet was delicious and kept well stocked throughout the evening.
We were very lucky with the weather, but we think one of the venue’s biggest strengths is having so many different outdoor areas for guests to enjoy. It helped the whole day feel really relaxed and allowed everyone to move around and enjoy the surroundings. The obvious benefit of this as well being lots of different back drops for photos!
Our bedroom was beautiful and the perfect space to get ready in. Coming back after the wedding to find cake, prosecco and card waiting for us was a lovely touch.
We honestly can’t thank the whole team enough. We had the most amazing wedding day and couldn’t have wished for anything more. ❤️
Thank you again for making our day so incredibly special. 🥂💍-
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+6 Photos
DoubleTree by Hilton Cadbury House's reply:
Thank you so much for your incredibly kind words. 🤍
It was an absolute pleasure to be part of your wedding journey, and we're delighted to hear that your day was everything you hoped it would be.
I'll be sure to pass your lovely comments on to Rachel, the Operations Team, our Food & Beverage Team, and everyone else involved in making your celebration so special. It means a great deal to all of us to hear that our efforts helped create such a memorable experience for you and your guests.
We're especially pleased to hear how much you enjoyed the planning process, menu tasting evening, and Open Evenings. We love creating opportunities for our couples to gather inspiration and connect with trusted suppliers, so it's wonderful to know these events played a positive part in your wedding journey.
Most importantly, thank you for choosing Cadbury House to host such a special occasion. It was a privilege to be part of your day, and we're honoured that you trusted us with such an important celebration.
We wish you both a lifetime of happiness together and hope we have the opportunity to welcome you back to Cadbury House in the future.
With our warmest wishes,
Georgie & The Cadbury House Weddings Team 🤍🥂💍 -
Quality of the service
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Michelle Sent on 23/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An intimate wedding ceremony in The Garden Room at Cadbury House, Congresbury.
From start to finish the staff were incredibly friendly and professional. Rachel our wedding coordinator comes highly recommended. Nothing was too much bother. The food was amazing and of a high standard. The location just fabulous with lots of photo opportunities. It was the hottest day and we had our wedding breakfast in the open air, as the roof retracted. Such a special touch. We were seamlessly looked after with every attention to detail.
DoubleTree by Hilton Cadbury House's reply:
Thank you so much for your lovely review! 💕
It was such a pleasure to be part of your special day, your kind words about the team really do mean the world to us. It sounds like you created some wonderful memories too!
Thank you again for choosing Cadbury House to celebrate your wedding. Wishing you both all the love and happiness for the future, and we hope to welcome you back again soon!
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Quality of the service
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Hannah Sent on 01/06/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day
Recently had our wedding day at Cadbury House and can not fault the whole team from start to finish they were brilliant was within our budget very friendly quick at responding to us and on the day itself they went above and beyond would highly recommend xxDoubleTree by Hilton Cadbury House's reply:
Hi Hannah,
Thank you so much for your kind words! We love to hear that you had a great experience at Cadbury House and enjoyed your wedding journey from booking to planning and the day itself!
We hope to see you again soon! :)
Georgie x -
Quality of the service
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Dawn Sent on 27/05/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Wedding Venue and amazing food!
Everything from start to finish was incredibly professional, starting with the wonderful Erin and then to Georgia when Erin went on maternity leave. The venue was stunning and all of our plans were followed. We were able to go in the afternoon before and decorate the outside. Everything we provided was put out as and where we requested it and Georgia gave us some good tips, ideas and advice! On the day the team worked their socks off and each time the room was turned around, we, the Bride & Groom, were able to check it before guests went in. Onto the food - wow, 7 months later people are still raving about it, the vegetarians, the food lovers and even the fussy eaters - everyone thoroughly enjoyed the food. Cadbury House continues to win awards for Weddings and deservedly so. We couldn’t have been happier and the day could not have run smoother.DoubleTree by Hilton Cadbury House's reply:
Thank you both so much for such a wonderful review 🤍
It truly means the world to us to hear how much you enjoyed your wedding day, and that everything ran just as you had planned. I was absolutely delighted to read your kind words and I’ll be sure to share this with Erin upon her return, as well as the wider team who worked so hard on the day.
We’re so pleased you felt supported throughout the planning process and on the day itself. Being able to bring your ideas to life and make everything feel seamless for you is exactly what we strive for, so it’s lovely to hear that reflected in your experience.
And seven months on with guests still talking about the food - that is just fantastic! I know our kitchen team will be over the moon to hear that their efforts left such a lasting impression 😊
It was an absolute pleasure to be part of your special day, and thank you again for trusting us with such an important moment in your lives.
Wishing you both all the very best for the future 🤍
Georgie x -
Quality of the service
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Ebony Sent on 15/02/20264.6 out of 5 rating4.6
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Quality of the service 3 out of 5 rating3.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brilliant venue
Brilliant venue, they were happy to change things around to suit our needs. The wedding team were brilliant with communication. We had no problems with service.DoubleTree by Hilton Cadbury House's reply:
Hello Ebony,
Huge congratulations on your wedding! 🥂
Thank you so much for your kind words—it truly means the world to us!
It was such a joy to be part of your special day, and we’re so pleased to hear that you had a magical experience. You were an absolute pleasure to work with, and we’re so happy we could help bring your vision to life.
Wishing you a lifetime of love, laughter, and happiness together 💕
Do keep in touch!
Georgie & Rachel x -
Quality of the service
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Elizabeth Sent on 10/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wediing
We married on 22nd November 2025 in the Great Room at Cadbury House. The preparation over the year before was good overall and the wedding team always replied promptly when we contacted them. It was a bit stressful the week before, sorting out logistics of storing our decor the night before the wedding. It all worked out fantastically however thanks to Louis who sorted it all out and nothing was too much trouble.
Our day was magical. The team on the day set everything up just the way we wanted it to look. They couldn't do enough and were very attentive.
The ceremony was so emotional and captured everything we imagined. The food was delicious and all our guests commented on how much they enjoyed it.
The evening entertainment by Cadence was excellent. Everyone had such a good time dancing and the dance floor was never empty!
The loft suite on our wedding night was the perfect finish to our day. So beautiful and comfortable.
I would highly recommend having your wedding at Cadbury House. It was worth every penny and all the work we put in over the year, preparing for the big day, came to fruition thanks to all the team on the day.
Thank you so much for making our big day so beautiful. We will remember it forever.
Special thanks to Louis and his team on the day. Also wedding co-ordinators, Georgie and Rachel.-
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+15 Photos
DoubleTree by Hilton Cadbury House's reply:
Thank you so much for taking the time to send such lovely feedback. We’re absolutely thrilled to hear that you had a wonderful day and that everything came together so perfectly for you.
I’ve shared your kind words with the team, and they were so pleased to read them, it really means a lot to everyone involved.
Thank you again for choosing to celebrate such an important milestone with us. It was a pleasure to be part of your wedding day, and we wish you both every happiness as you start this next chapter together.
We wish you both the best,
The Wedding Team -
Quality of the service
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Emily Sent on 18/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue and amazing staff
We recently had our wedding here, while the venue was beautiful and great value for money as we used a packaged. The staff, especially Rachel, was outstanding. Easy to work with and always helped as much as they could!
The staff were extremely helpful throughout the day and worked with the other vendors we had which meant most things were done when we were taking photos!DoubleTree by Hilton Cadbury House's reply:
Hello Emily & Liam,
Huge congratulations on your wedding! 🥂
Thank you so much for your kind words—it truly means the world to us!
It was such a joy to be part of your special day, and we’re so pleased to hear that you had a magical experience. You were an absolute pleasure to work with, and we’re so happy we could help bring your vision to life.
Wishing you a lifetime of love, laughter, and happiness together 💕
Do keep in touch!
The Wedding Team xoxo -
Quality of the service
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Becca Sent on 27/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding
We had the most perfect wedding at Cadbury House. The staff are fantastic. The whole day ran smoothly and I believe this is down to the staff. The have a great list of suppliers who also made the day amazing. Cadbury House also do really well price wedding packages. Highly recommend.DoubleTree by Hilton Cadbury House's reply:
Hi Becca & Dan! Congratulations again and thank you so much for your lovely words. It was an honor to host your special day and we hope to see you back at Cadbury House soon! We will be sure to share your kind words with the team who made your day magic.
xoxo The Wedding Team -
Quality of the service
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Jessica Sent on 29/06/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible wedding everything we could ask for!
We have been coming here for years and was thrilled when we could have our wedding here too. The staff were all amazing and wedding coordinator was fantastic. Very smooth running, organised and made our day feel like it's very own. The food was incredible and we couldn't be happier with how I day went from start to finish. Wish we could do over again Thank you Cabury house! -
Quality of the service
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Laura Sent on 02/06/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at Cadbury House!
The bridesmaids and I stayed the eve before the wedding and the restaurant was amazing with complimentary Prosecco, the board room we were given to get ready was perfect again with complimentary Prosecco, continental breakfast and unlimited tea/coffee, the weather was definitely on our side which made it that much more amazing. The drawing room decorations were set out perfectly from day to night and it was everything we imagined and more. My drama of the room being too small was completely wiped away. The venue was stunning and we can’t wait to get the photos back!
Michelle and Rachel have been absolutely amazing through the whole process and made it perfect! I trusted them completely and they absolutely came through with their advice. Their both very skilled at keeping a bride (and groom) calm lol!!
Louis ran the wedding day and was fantastic, he was there every step of the way, managed the delays perfectly through the wedding breakfast, even when I was ordering him around to clear the room for the evening! He kept the singing waiters a secret and that was definitely an amazing highlight for us with the team pulling that off through my bridezilla moment! The evening staff who took over for Louis were all amazing, they subtly kept me updated through the night and made sure it finished on a high!
The only downside we had was the entrance music was delayed and really quiet so that was a bit awkward after being introduced in the to the room but other than that no complaints!
The day was absolutely incredible, we honestly couldn’t have asked for anything more and guests are still raving about it. We’d do it all over again! From the garden games, stunning venue, welcome drinks in the gazebo and ice cream van to the incredible evening and dj keeping it on a high. We’re ecstatic with the day and so were the guests!
Entertainment we cannot recommend enough:
Cadence entertainment as the DJ
Hotshots entertainment magic mirror
Bravo singing waiters UK
(FB) Michael M CH Ice cream van
Flynn Guard Photography
They all kept the vibe going and everyone was on their feet all night!
Thank you everyone for creating an unforgettable wedding day for us!
Laura & Lee x
On 2 Jun 2025, at 10:17, Weddings wrote:
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+2 Photos
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Quality of the service
Did the reviews win you over?
Did the reviews win you over?