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Departure Lounge Cafe Reviews

Departure Lounge Cafe

Departure Lounge Cafe

Alton, Hampshire
5.0 out of 5 rating, 27 reviews
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Reviews

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Badges

Hitched Wedding Awards 2025 Winner
  • Graham
    Graham Sent on 12/09/2025
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    The perfect venue staff

    The owner and staff couldn't possibly have been more accommodating to request or changes at last minute. Due to weather concerns, we changed our ceremony from outdoors to indoors with less than 24 hours notice and the venue made it happen without a single issue.

    We used the venue for catering too, the food was high quality in great quantity.

    We had nearly 100 guests, and for such a small team, it felt like their was an army working at the venue.

    15* out of 10*, we had a perfect day!
  • Regan
    Regan Sent on 10/09/2025
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    Incredible perfect wedding day!

    The Departure Lounge hosted our wedding in September 2025 - the wedding day was perfect. Simon and the team were more than happy to help with anything we needed. The planning of the wedding was almost totally stress free thanks to them. We had the most amazing day, the hog roast and evening buffet put on by the venue were perfect. We had so many compliments from our guests on the venue, and the pricing was so reasonable!! We were able to have the marquee/field space 3 days early to set up which took all the stress away, then the team even packed everything down for us after the wedding and tidied up! Thank you Simon and your wonderful team! Regan and Ed xxx
  • Cerri
    Cerri Sent on 02/09/2025
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    There are not enough words to describe how AMAZING Simon and his team!!!!

    What an incredible day!!! We found the Departure Lounge over a year ahead of our wedding day, and Simon was amazing from day 1. He kept in contact with us throughout, and helped us with the planning of the day. Nothing was too much, and Simon and his team went above and beyond to make sure we had a smooth day. We had originally planned to have the ceremony outside, however due to the rain we decided on the day before that it would be best to have the ceremony inside the marquee. The professionalism of the team was impressive, and how they handled the change between the ceremony and reception was incredible. They were so quick, and made everything look perfect. The food was amazing, we had the afternoon tea and the hog roast in the evening. We just can't thank Simon and the team enough, it was such a fantastic and magical day and now The Departure Lounge has life long customers! Thank you again for making our wedding day as perfect as it was, we really appreciate everything you helped us with. Cerri & Graham
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  • Georgia
    Georgia Sent on 13/08/2025
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    Fantastic venue

    We got married at The Departure Lounge Cafe on Saturday and had an amazing day! The venue was perfect; outdoor ceremony in a great field, marquee we could decorate ourselves and the cafe as a bar/quiet area! The staff were so helpful and made the day flow exactly as we’d asked. Simon is fantastic and we couldn’t have asked for anything more. Highly recommend…
  • L
    Lizzie Sent on 09/06/2025
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    The perfect outdoor dream wedding!

    From the moment that we chose this venue, Simon and his team helped us create the perfect outdoor wedding. The venue itself is absolutely stunning and this was helped by lovely weather on the day. Our guests were able to chose how they spent their time, either on the dance floor, by the bar, sat outside on the hay bales with fire pits or even playing rounders! The staff were so helpful throughout the day and the food was incredible! Being able to have the ceremony there was the icing on the cake for us. Everyone was able to be so relaxed led by Simon and his teams flexibility throughout the day. We could not have asked for a better day!
  • S
    Sarah Sent on 09/04/2025
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    Perfect day

    My partner and I got married here in September. From the moment I first spoke with Simon and the lovely staff I knew it was the place I was finally going to get married. After an 11 year engagement and the passing of my parents this place became a special part of me. I didn’t even know it existed until my late father stored his motorhome at the storage yard. After his quick passing this lead me to lots of time spent at the cafe.
    I finally was able to have the wedding I always wanted. Afternoon tea and a hog roast with the ceremony onsite and exclusive use. We only used the day before to set up but is available for 3 days before. The weather turned on day setting up and we were unable to marry outside due to the rain. Simon and his team set up the ceremony inside and then rearranged all the tables back to how we had set up day before. I had the most relaxed day because everything was so well planned by the staff and everyone commented on how amazing and unique the venue is.
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    Mia T. Sent on 04/11/2024
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    Look no further! 10/10

    From the moment we held our son’s christening here in 2022, I knew this is the place I’d get married. Simon and the team are the most accommodating, adaptable, friendly people and deserve a medal for putting up with us and our requests. No question went unanswered, no request was too much. Simon never ever left me waiting for a reply and encouraged us to visit the venue as often as we needed to set the scene. We had 3 whole days to set up (not that we needed it as Simon and the team were on hand to make everything look perfect before we arrived). He liaised with our suppliers and kept us updated constantly! He knew exactly what we wanted and exceeded all expectations! The following morning (with some sore heads) we arrived to undress the venue to find most of it had been done for us and our cards and gifts locked safely away. He even let my son have a ride on the lawn mower! My only regret from the day was not having our ceremony at the departure lounge as they make it look so beautiful! The highest recommendations go to Simon and the team at the departure lounge and we’re already looking for another excuse to throw a party here.
  • Lisa
    Lisa Sent on 09/10/2024
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    Amazing experience


    All the team were able to meet our dreams of the perfect reception for us with professional, can do but caring attitudes that made all the difference.
    We were able to bring our unique ideas and Simon and the team achieved them.
    We had afternoon tea with amazing home made cakes, scones and sandwiches then in the evening BBQ for 100 that was again the best butchers quality meat, vegetarian options and delicious side dishes.
    The value for money booking here is in the professional, kind team, beautiful setting, quality and the additional touches They all do!!
  • Chloe
    Chloe Sent on 02/09/2024
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    The wedding of our dreams

    Wow. Where do I even begin? We got engaged 15 months ago and as soon as we viewed The Departure Lounge as a potential venue, we cancelled all other future venue viewings. From the moment we saw it, we just knew it was the one, and Simon was fantastic. Simon kept in regular contact, happy to answer any questions and amending the invoice as and when. We had exclusive access to the venue 3 days prior to decorate which was handy, and Simon and his team took all decorations down for us, so we didn’t need to stress about doing it! Our big day was yesterday, and it was honestly the most amazing, beautiful and smoothly run day. We have had so many compliments on the venue and food, which was absolutely delicious!!!!! I honestly cannot rave about this place enough, it was truly perfect, everything we ever imagined and SO much more. A massive thank you and shout out to Simon and his team, you are absolute angels and The Departure Lounge Cafe will always have a place in our hearts. 🤍
  • Rachel
    Rachel Sent on 25/08/2024
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    An amazing and accommodating wedding venue

    We had our wedding at The Departure Lounge Cafe and it was the best decision we made! Simon was so accommodating to all our wishes and needs for the day, we were able to create the day we had hoped for! Being able to have the venue three days prior then if day was really ideal, we were able to decorate and take our time setting up our wedding the way we wanted, Simon and his team did do a lot to help too! Our guests have not stopped talking about how amazing our day was from the food to the location to the atmosphere. We also got the cutest handmade gift, which was placed at our table setting. Thank you Simon and your team for helping create the best day ever!
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