Crowne Plaza Solihull Reviews
Reviews
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Featured
Sandra Sent on 10/01/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mendez Wedding
Our experience of our wedding at Crown Plaza was a positive one from start to finish. We could not have had the day we did with the Events Team, especially Cymone. The Wedding Packages vary and there will be one to suit everyone. Everything we suggested she made happen. They were definitely the right choice for us. We cannot thank you enough for making our day so extra special ☺️Crowne Plaza Solihull's reply:
Thank you Sandra and Colin for your lovely review and for choosing us for your wedding day! It was my absolute pleasure to look after you both. Best wishes, Cymone -
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Bethany Sent on 28/06/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing team!
Our wedding was amazing held here. Lisa was our wedding coordinator and she was great at communicating by email and was flexible with the times of when we could do the meetings. She was great with our knowledge and helped to guide us through the process.
David on the day was fantastic, if there were any issues with last minute food changes, he was fantastic at getting it sorted.
We didn’t have our whole day there as we had our ceremony at a church but the rest of the day at the Crowne Plaza ran really smoothly and we enjoyed every minute of it. The rooms it was held in were beautiful and our room on the night was really nice. -
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Expensivegreendecor56400 Sent on 17/06/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Marissa & Sean 07.06.25
The Crowne plaza are amazing! To begin with Lisa made the planning so stress free, she organised our day perfectly, answering all of our questions whenever we had them either face to face or over email, and ensured every detail of our day was perfect. David was our coordinator on the day, and the previous day as we stayed over in the hotel the night before, he was absolutely fantastic! He was so helpful, nothing was too much, he made the experience so stress free and enjoyable. The hotel rooms were lovely, we had a getting ready suite which just made the process so relaxing especially with a big bridal party. On the day, everything couldn’t have been more perfect, the venue was stunning, the organisation was brilliant, and every single person said they enjoyed every minute of it! All of the staff at the Crowne Plaza were so polite, welcoming and worked so hard to make it the perfect day for all of us. I had 50 guests in the day and 100 on the evening, the food was beautiful everyone complimented it, the small touches like welcome drinks, and the decor was just perfect! I can’t speak highly enough of how much of an amazing, memorable day they all made it! Me, Sean and our daughters can’t thank you all enough! Highly highly recommend having your wedding here! Thank you all 🩷-
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+18 Photos
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Emma Sent on 06/12/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing day
From booking my wedding 2 years in advance to the day after I can not fault the experience I had, any issue or worry I had about the venue/food/anything was dealt with and my mind was put to rest. Cymone went above and beyond to help me plan everything, Gary the gent for the day was amazing very professional put us as ease. The staff went above and beyond staying later to help me set up the room the night before I would highly recommend this place if you are thinking of getting married hereCrowne Plaza Solihull's reply:
Thank you Emma for you amazing review, it was our absolute pleasure to a have been a part of your wedding day! Best wishes, Cymone -
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Tracey Sent on 19/09/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was just magical
Thank you for making my son Sam Ford and his new wife Kimberly Ford's wedding so fantastic. A very big thank you to Gary who helped on the day, he was fabulous. The food was delicious and everything was just magical. Thank you all for everything xxCrowne Plaza Solihull's reply:
Thanks so much for taking the time to message us, it means a lot to our team. Congratulations to the new Mr and Mrs Ford. We are so pleased that you all enjoyed their special day! Best wishes, Nicola Corfield - Sales Manager -
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Janine Sent on 19/09/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing from beginning to end
We got married here Saturday and it was amazing from beginning to end nothing was ever too much trouble Kelly and Gary really went above and beyond and made our day truly special we can't recommend the venue and its wonderful staff enoughCrowne Plaza Solihull's reply:
Thank you so much Janine and congratulations ???? once again from all of us. Thanks for choosing us to host your special day and for your lovely comments. Best wishes, Nicola - Sales Manager -
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Ian Sent on 19/09/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Crowne Plaza Solihull will always be special to us
31st August 2019 will always be a special day in my heart my wedding day I would like to thank Gary, Steve, Kelly and everybody at Crowne Plaza for making our day so special. The Crowne Plaza Solihull will always be special to us and we cannot wait to visit again thank you.Crowne Plaza Solihull's reply:
Thank you so much Sarah-Jane for you amazing compliments ?? We are delighted and look forward to welcoming you back soon. Best wishes, Nicola Corfield -
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Amanda Sent on 21/05/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
Just wanted to say a massive thanks to you and all the staff at the Crowne Plaza for making our wedding experience absolutely magical. We had the best day ever. Please thank Kirsty, Gary and Melissa; Rachel, Sarah and the fab Sally-Anne on Reception (please thank her for the lovely card she sent up to the room for us). Please, please thank Ian and all the kitchen staff - the food was sensational and everybody (and I mean everybody) raved about everything from the canapés to the creme brûlée to the bbq food in the evening; we cannot thank him enough. The vegan food was also bloody amazing! Take very good care of yourself my lovely; you have been a wonderful individual to deal with; and have since become a great friend. We are delighted to have met and worked with you. AMAZING!!Crowne Plaza Solihull's reply:
Thank you for choosing the Crowne Plaza Solihull for your special day and congratulations once again congratulations to you both. The room looked stunning and thank you for your lovely complements regarding our hotel team. We look forward to welcoming you back for your anniversary dinner! -
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Jo Sent on 17/08/20185 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything went great thank you!
The staff were all really helpful so a massive thank you to them :)
Everyone commented on how lovely the BBQ food was - and yes was great that the sun was out too.
Thanks again,Crowne Plaza Solihull's reply:
Thank you for your kind words and feedback for the Team ,all the very best for the future.
Many thanks -
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Lydia Sent on 13/08/20185 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 star venue
Kelly went over and above for us with everything from the initial meeting to have look round the hotel when we were looking at wedding venues right up until our wedding day, nothing was too much trouble for Kelly she gave our day a personal touch and wasn’t just another member of staff to us but also a massive part of our day, we will really miss dealing with Kelly she is an absolute credit to the company and anyone who gets to plan their wedding with Kelly can definately do so with the knowledge that she will make their day the most magical one of their livesCrowne Plaza Solihull's reply:
Thank you for your kind words and feedback for the Team ,all the very best for the future.
Many thanks -
Quality of the service
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