Crathorne Hall Hotel Reviews
Reviews
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Louise Sent on 05/07/2025
Magical wedding at Crathorne
The staff at Crathorne Hall are absolutely wonderful. We have heard that from almost every single wedding guest who came for or stayed at the wedding. This has also been our experience the whole way through the wedding planning process. From the first wedding event we attended (where I got lost and Elle kindly noticed and pointed me in the right direction) to a couple of days after the wedding when we called by to pick up some bits we had forgotten at the hotel.
They made every moment leading up to our big day special. The menu tasting was wonderful and really gave you a sense of how the wedding breakfast would go. Aurora, our wedding coordinator, was so detail-oriented that the day ran so incredibly smoothly that most of the guests commented on it! Alan, the MC on the day, was absolutely wonderful. He somehow managed to corral all of the guests efficiently and professionally, but also in a way that they didn't feel hurried.
As I say, everyone at the hotel involved in every step is wonderful. Hannah, Emma and Olivia on reception are so welcoming. Gloria is so cheerful and thoughtful, and had some special canapes kept by especially for us, so we didn't miss out. She also made sure those with dietary requirements or who didn't want prosecco had things they wanted to eat and drink with the canapes which was really thoughtful.
That does really sum up how you are treated at Crathorne. They are incredibly thoughtful and pay attention to the smallest details. For breakfast they had put out some of the large wedding tables in the breakfast room so we could mix on tables for breakfast the day before and after the wedding meaning nobody felt left out and it was really precious time to catch up with people we didn't get to speak to as much as we would have liked to on the day. Bewoh was on the breakfasts and was absolutely wonderful with all of the guests and dealing with all the many dietary requirements! Early on the morning of the wedding, the tables had been set out slightly incorrectly. I went to find Aurora in the next room, and she had already noticed it and was on it.
When I was coming downstairs in my dress, not knowing there were still guests in the hotel, Byron quickly ushered me into the dining room and kept an eye out until they were gone. Martin, knowing we probably hadn't had a drink since breakfast, brought my dad and me a glass of water before the church without being asked, which is exactly what we needed! When we got back, Alan and other staff ushered people around to the garden for photographs and the confetti shot and had everything organised perfectly, it all ran exactly to time! Having been to many weddings, and knowing how hard it is to keep everything on time, I was not expecting this in the least. Whilst we were in the church, the hotel had set out the lawn games we brought, photo tables, confetti, and so many other things without the least bit of direction from us, and it was all perfect.
The food was incredible! I've never been to a wedding where the wedding breakfast is exactly the same quality as the restaurant food. Everyone's dietary requirements were taken into account perfectly, and everyone with dietary requirements was really impressed that the correct food was placed in front of them without the need to check who it was for. Gilmar is brilliant and made sure everyone had wine with a smile and was incredibly efficient. Everything flowed seamlessly from the food, to the speeches, to the cake cutting, first dance and more. We were really impressed that they set out the cake on the dancefloor and had everyone gather for that, as often this is missed at many weddings.
I can not stress how much stress the Crathorne Team took away from us. It really was the most perfect day. -
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Sim Sent on 16/04/2025We had a perfect wedding day
Thank you Crathorne Hall for giving us the wedding day of our dreams. The lovely Aurora was so great at all of the finer details, really quick responses were so appreciated in the lead up to the wedding as we live so far away from the venue. Everything was perfect, the staff on the day were so professional and polite and really went above and beyond to ensure we had the best day. I strongly recommend them for anyone’s big day ❤️ -
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Leah Sent on 03/07/2023
Wedding at Crathorne Hall
We booked our wedding at Crathorne Hall on quite short notice (2 months!) and from the beginning they were fantastic. I sent an enquiry email which they responded to on the same day, they sent over loads of helpful information and pricing for us to look at. Stacey was our wedding planner and she was just absolutely amazing, from the first email she went above and beyond to make sure our day went ahead on short notice and was exactly how we wanted it. Any questions we had she answered promptly, and she was helpful with making suggestions. The communication was first class, and I can’t put into words how friendly, attentive and reliable every single staff member was that was involved in the wedding.
On the wedding day we were assigned a toastmaster, Alan, who essentially organised the full day, told us where we needed to be and when, and made sure everything went smoothly. Alan also announced us for the first time as a married couple, the cutting of the cake and first dance etc. Alan was fantastic he really made the day feel so relaxed, made us feel at ease and made sure everything went perfectly as planned. He was a lovely guy who we are thankful was part of our day, we received a number of comments from guests and family about how professional and helpful he was on the day.
We stayed overnight after the wedding and again, the staff were just amazing in ensuring we had the perfect stay, they were so helpful and friendly.
Another thing we were taken aback by is the value for money and how decently priced our day was for everything we got!
I can’t recommend this venue enough, it’s absolutely stunning in beautiful scenery, and the staff went above and beyond for us at every stage of planning the wedding, and the day itself. -
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Sharon Sent on 12/06/2022Absolutely Outstanding - made our wedding day perfect.
We just got married here last week, and while the memory is fresh I wanted to write a review of Crathorne Hall - booking Crathorne Hall as our wedding venue has been the BEST decision we have made in this entire wedding planning process. What sets Crathorne Hall apart from the rest is their staff. We have been to a good handful of wedding venues, and have encountered many different service staff.
Crathorne Hall immediately stood out to us as a friendly, warm place and that is one of the reasons we booked it. Sure enough, the staff has been outstanding from start to end. From our wedding coordinator Stacey (a very professional, detail-oriented, warm and lovely lady) to the porter, to the receptionist team, to the waiters and waitresses - everyone is so warm and genuinely such nice people, ready to go above and beyond to help you. The porter for instance kept asking guests if they needed help, and before they could answer would already be taking all their luggages and through doors with warm smiles!
The entire team is personable and made us feel so special on our wedding day - even though they probably witness multiple weddings a month, but they made us feel so special.
Throughout the wedding planning process, every time we needed something out of the ordinary, they were more than happy to help us make it happen where possible. The attitude of everyone at Crathorne Hall is exemplary. The unique essence of Crathorne Hall is that it feels more like a family-run business, and in no way feels corporate.
Yet, the hotel grounds are breathtaking, and the interiors of the halls are absolutely beautiful. There is nothing garish about it. All the interiors are classy and elegant, and again another reason why we chose it. They use neutral colours like white and gold to make it so.
Price wise - GREAT value for money. The cost we paid included 37 rooms which I think is at a great bargain compared to many other Venues we looked at.
The rooms are faultless - beautiful victorian-style rooms. We have had nothing but positive feedback from guests on how comfortable and lush their rooms were.
Food-wise it is not the best food we've tasted, but to be honest coming from a foodie like myself that's ok. Everything else mentioned above more than makes up for it.
All in all - Crathorne Hall is outstanding. We cannot wait to return for future wedding anniversaries!Crathorne Hall Hotel's reply:
Thank you for your lovely extensive review Sharon, I hope that you and Adam have settled into married life. It was a pleasure to look after you and your guests at your wedding in June. Thank you to for your very kind words regarding the staff here at the hotel from the initial planning stages to the wedding day. We look forward to welcoming you back to the hotel in the future, Best wishes from Crathorne Hall Wedding Team -
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Emma Sent on 22/12/2021Wedding venue
We had the most amazing wedding day in June 2021 ! We where still under covid restrictions but crathorne hall still made it extra special and our master of ceremonies Mo was amazing we felt like royalty all day !!Crathorne Hall Hotel's reply:
Thank you for your lovely review Emma, I hope that you and Conor have settled into married life. It was a pleasure to look after you and your guests at your wedding in June after such a difficult time for all our Bride & Grooms and I know the team will be delighted with your kind words. We hope you received your personalised Crathorne Wedding Bear as a gift from the Hotel. We look forward to welcoming you back to the hotel in the future, Best wishes from Crathorne Hall Wedding Team -
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Jess Sent on 13/10/2021Couldn’t have asked for a better venue
Crathorne Hall Hotel went above and beyond to make our day truly amazing, with it being during covid times they allowed us to change our date with no hassle or extra charge, they tried their best to cater to our needs and make things easier for us. They were always quick to respond to queries on the lead up to the wedding and the customer service was just spot on. We dealt mainly with Stacey and she was just great and trust me I ask a lot of questions! The venue itself is beautiful and all the staff were so friendly and bubbly. Mo the toast master/organiser on the day was also brilliant, checked in regularly to make sure things were ok and flowing nicely, he handled everything and left myself and my husband stress free the whole day. He also has a good sense of humour. Our wedding day was better than we could have ever imagined. The outdoor tipi was definitely an added bonus which again was covered by Crathorne themselves without having to say anything just so we could enjoy our day as planned during covid times. Couldn’t recommend this venue highly enough, it was definitely the right choice! Thank you so much for making our day so special.Crathorne Hall Hotel's reply:
Thank you for your wonderful words Jess, and congratulations again to you and Jonathan and hope you have settled into married life after 3 months. We are so pleased that you were finally able to celebrate your wedding day with family & friends and it was a pleasure to see it taking place after all the changes throughout Covid. We have a great team here at Crathorne and I know they will be delighted with the feedback from yourselves. Wishing you all the very best in your married life and future together. Best Wishes, Crathorne Hall Wedding Team. -
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