Bourton Hall Reviews
Reviews
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![Danielle]()
Danielle Sent on 16/01/2026Our Amazing Day ❤️
Our wedding day 10.01.26 at Bourton Hall was just perfect. It was everything we wanted and more. The venue were so professional and the attention to detail was second to none. When we first visited to view the venue, it instantly had that wow factor and Delia who showed us around was lovely. There were no pushy sales. We were allowed to take our time and look around at our leisure. We went ahead and booked there and then. The package we booked was amazing. Our wedding manager Donna Brown was so lovely. I’m a bit of a planning control freak but she matched my chaos perfectly with her calming presence. On the day she made sure everything run smoothly. All of the staff were lovely. We couldn’t have asked for more. If you’re looking for a venue, you won’t be disappointed with this one!!Bourton Hall's reply:
Thank you Danielle for your lovely message following your very special day with us! Wishing you both a lifetime of happiness and so look forward to seeing you again at one of our Dinner Date Events. -
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Deanna Sent on 23/01/2026
Wedding of my dreams 💓
We organised our wedding within 4 months and I can honestly say I didn't feel stressed once. The staff at Bourton Hall made us feel so at ease and honestly we had the best day! Definitely go for the deals they do if you can, we took the plunge as couldn't say no to the price they were offering and will never regret it!Bourton Hall's reply:
Thank you so much Deanna for your kind words that have been shared with the team. Congratulations from us all and we hope to see you at one of our Dinner Date Events. -
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![Kasia]()
Kasia Sent on 19/01/2026Just perfect for your wedding day
We got married at Bourton Hall on the 17th of January 2026, and it was absolutely perfect from start to finish. We honestly couldn’t have wished for a more beautiful venue or a smoother, more stress-free wedding day.
Every single detail was looked after with such care and professionalism. From the moment we arrived, we felt completely supported and able to just enjoy the day. A huge, heartfelt thank you goes to Jemma, our coordinator, who was simply amazing. She guided us through the whole process and the wedding day itself with such calm, kindness, and attention to detail. Thanks to her, everything ran seamlessly and without any stress — we felt truly looked after.
The venue itself is breathtaking. Bourton Hall is elegant, romantic, and full of character. The décor and decorations were stunning and created the most magical atmosphere — everything looked even more beautiful than we imagined. The rooms, ceremony space, and reception areas were all immaculate and perfectly prepared.
The food was outstanding — delicious, beautifully presented, and so well received by all of our guests. The DJ was fantastic and kept the atmosphere exactly right, and the staff throughout the day and evening were exceptional: friendly, attentive, professional, and always smiling. Nothing was too much trouble.
Our guests are still talking about how wonderful the venue, food, and service were. Bourton Hall truly made our wedding day unforgettable, and we will cherish the memories forever.
We cannot recommend Bourton Hall highly enough to any couple looking for a truly special wedding venue.
With love and gratitude,
Kasia & Liam 💖Bourton Hall's reply:
Thank you both so much for your fabulous review following your very special day with us at Bourton Hall. Wishing you both a lifetime of happiness and in the meantime we so look forward to seeing you again at one of our Dinner Date Events. -
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![Connor]()
Connor Sent on 04/12/2025Forced us to pay despite being diagnosed with cancer
I was due to get married at Bourton Hall in February, but I was diagnosed with cancer recently which meant I’m unable to attend the wedding.
We asked to have the wedding rearranged out side of “wedding season” (Oct 2027) in which Bourton Hall refused and forced us to pay 75% of fee before the 21st of November.
Which caused stress and anxiety especially to my partner as we had to rush through insurance due to the short time provided.
We understand theirs Ts and Cs to follow but Bourton Hall was the only part of the wedding who refused to help us in some way.Bourton Hall's reply:
Dear Connor,
Whilst we wholly sympathise with your situation, and would never wish to exacerbate what must already be a very difficult time for you and your family, we have made wedding insurance obligatory for our couples for eventualities precisely such as this. We take the responsibility to look after our couples seriously and have this policy in place purely to protect you.
Whilst, in an ideal world, we’d love to have been able to facilitate a transfer for you, so that you could have had your dream day at Bourton Hall in the future, we have a duty to all stakeholders including all our future couples, to safe guard the longevity of the business and that means requesting that the insurers do what they have been put in place to do. Our suggestion for you to make the claim and then rebook your wedding at Bourton Hall when the time is right, was a sincere one but we can understand how this may have added stress at a very difficult time.
We would also like to address the suggestion that we applied pressure in order to receive the cancellation fee. The invoice we issued had 14 days payment terms purely because that is standard as per our terms and conditions. We did not follow up with any demands for payment, and, had you expressed any need for an extension whilst the insurance application was being processed, we would have been happy to extend the payment terms given the circumstances. We acknowledge that our communication in this regard could have been clearer in order to reduce the stressfulness of the situation, and this is something we will learn from.
Please allow us to express our sincere sadness that our actions have added stress to what is already a very difficult time. It really is the last thing we wanted.
Finally, we'd like to take the opportunity to wish you a speedy recovery.
The Bourton Hall Team -
![Lucy]()
Lucy Sent on 24/10/2025Stunning Venue
Bourton Hall is simply stunning and made a beautiful backdrop to our day! The team were amazing, and made sure the day ran smoothly and were so friendly! Harminder, our wedding manager, was the absolute star of the day, from keeping us informed to ensuring the day went off without a hitch!Bourton Hall's reply:
Thank you so much Lucy for your kind words following your wonderful wedding here at Bourton Hall. Many congratulations from us all and we so hope to see you again soon! -
Claudia Sent on 13/07/2025
Best day of our lives!
We got married at Bourton Hall on 6th June 2025 and I have to say it was the most incredible venue.
Our wedding manager Lee was amazing at communicating throughout the day (keeping us updated without becoming overbearing) and during the planning process was able to respond to all my queries in a timely manner. It never felt like anything was too much of an ask!
My bridesmaids and I stayed in the cottage on-site for the night before and despite there being a wedding that evening it was quiet and peaceful with spacious rooms and plenty of places to hang up dresses - it felt very thought out that this would be needed!
On the day, Lee arrived early with an incredible spread of food (it looked like something you’d get at a high class restaurant!) and helped transport everything over to the main building. All the staff were friendly and organised, and the turnaround from the night before was impeccable.
The whole day from start to finish was perfect - I had one staff member with me and my dad helping get my train perfect for the aisle walk as we were coming through the main doors (apart from my bridesmaids) which was something I hadn’t even thought of but really appreciated. The food was absolutely outstanding - if you got that in a restaurant you’d be thrilled and to think it was serving nearly 100 guests it was really impressive to get that level of quality. The grounds were impeccable and the guests loved the outdoor games.
I could go on and on… thank you Lee and the rest of the staff for the best day of our lives. I am so thrilled we chose Bourton Hall and recommend it to anybody who’s thinking of booking a wedding!Bourton Hall's reply:
Thank you Claudia for your fabulous review that has been shared with Lee and the team! Many congratulations from us all here at Bourton Hall and we so look forward to welcoming you back again to one of our Dinner Date Events. -
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Aisha Sent on 16/03/2025
Perfect day!
We got married at Bourton Hall on 08 March 2025 and our wedding planner was Harminder. The day was absolutely amazing from start to finish. All the food and drinks were of a high standard and presented beautifully which includes the wedding breakfast, canapés and cocktails, and breakfast the next day. The venue is gorgeous with lots of rooms, well maintained grounds and exclusive use. The staff are friendly and accommodating and the event was really well managed. We would like to particularly thank Harminder, who was supportive throughout the wedding planning process and the wedding day, ensuring things ran smoothly and in a timely manner. He is a great communicator, provided advice and guidance where needed and attention to detail. We really had a magical day! Thank you so much! We would happily do it all over again and would definitely recommend this venue!Bourton Hall's reply:
Thank you so much Aisha for your very kind words that will be shared with Harminder and the team. Many congratulations from us all and we so hope to see you again at one of our Dinner Date Events. -
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![Debbie]()
Debbie Sent on 20/11/2024Made to feel you matter
What a fabulous wedding venue! Because it's a wedding venue and not a hotel that holds the occasional wedding, they really focused on what was important and anticipated our every need. It's an elegant venue but with a comfortable feel to it. The team are incredibly accommodating and helpful and each couple is allocated their own personal wedding manager to guide them through the process and to make sure every detail is covered.
There's a beautiful chapel on site where non-religious ceremonies can be held - this was fabulous.
The food was plentiful and delicious - all our guests raved about it. Great choice of welcome drinks and canapes, wines and cocktails.
The grounds are gorgeous; a perfect backdrop for our October wedding.
The venue was exclusively ours and has beautiful bedrooms, including a huge, stunning bridal suite. Most of our guests stayed overnight and took advantage of the brilliant breakfast in the morning so it really extended the celebration.Bourton Hall's reply:
Thank you so much Debbie for your lovely message that will be shared with the team. We so look forward to welcoming you back to Bourton Hall at one of our Dinner Date Events. -
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Pam Sent on 16/11/2024
A magical day
Our wedding at Bourton Hall was better than we ever imagined. The Italianate mansion is truly spectacular inside and out however it is the team that made our day run perfectly. Our guests found the setting and the food incredible, they were very impressed! Our wedding planner Emily Sarjant was fantastic her knowledge and expertise made our day magical from start to finish, with all the special touches that she suggested. Our first dance was created in such a beautiful way it will be a memory we cherish forever. Thank you to Emily and the team at Bourton Hall. My husband would also like to note that the croquembouche was amazing and everyone should have one.Bourton Hall's reply:
Morning Pam
Thank you both so much for your kind words that will be shared with Emily and the team. Chef will be impressed that you enjoyed the Croquembouche!
Again, congratulations from us all here at Bourton Hall and we so look forward to welcoming you back one day soon! -
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