Rookery Bridal Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
33 reviews
Recommended by 100% of couples
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Badges
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User photos
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Featured
Annie Sent on 09/07/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
Wow I am so so pleased I picked Rookery Bridal to go wedding dress shopping at! Every part of the experience was so wonderful, easy and enjoyable! From the first appointment, the staff were all so friendly and helpful- I think it was Victoria who helped me during that first appointment. She called us to say we could come early so we could make the most of our time, she gave us lots of time to walk around and have a look at the dresses on offer, and she was so attuned to what I liked/ worked for me that she was able to give amazing recommendations. This included my final dress I tried on which went on to be THE dress haha. It was a stunning Lilian West gown that felt perfect straight away. Once I had ordered it, the team at Rookery Bridal were very communicative about it arriving and also booked me an appointment to pick out a veil as well (they happened to have one that matched my dress perfectly so that was happy days). They offered a free steaming of the dress in the week running up to the wedding but as mine was lace, I didn't actually need to use this service, but i can imagine it is so helpful that it is there.
Overall Rookery Bridal has a stunning collection of gowns which despite having a good variety, are all very elegant and well made. The experience was so much fun and stress free and the team were so helpful throughout the process. Therefore I would highly highly highly recommend Rookery bridal as a place to go to search for your perfect wedding dress!-
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Rookery Bridal's reply:
HI Annie, Ahhh, your words - soooo kind! Thank you very very much for taking the time to write this wonderful review. I strive to make sure that we provide our brides with the best customer experience and that we have quality gowns in store so everyone can leave feeling like they have been cared for. I am so glad that this applies to you and these words don't thank you enough for the things you have written. Thank you again Best Wishes Sarah xxx -
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Bethan Sent on 30/12/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my perfect dress at Rookery Bridal!
I can’t recommend Rookery Bridal enough. It was my first bridal shop I visited and after only trying on 5 dresses I found the one which wasn’t picked out by me, but by the wonderful Jemma. Because of the range of dresses in stock I didn’t feel the need to try other bridal shops and felt in really safe hands with the team. I can’t thank Rookery enough for being so patient with me when not being able to pick up my dress due to personal circumstances, they were patient and so understanding throughout and the customer service I received throughout this period was amazing - such a compassionate and kind team. Thank you so much to Jemma and the rest of Rookery x -
Quality of the service
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Ella Sent on 03/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Where bridal magic happens! ✨
I had the most amazing experience at Rookery Bridal! Gemma helped me choose a dress I never thought I’d pick, and she never made me feel rushed—she made the whole appointment so calm and enjoyable.
When I said yes to my dress, Sarah made me feel like a million dollars, even sharing a tear with my mum! Picking up my dress was just as lovely—I wasn’t rushed and we had a great chat.
They also noticed my veil wasn’t quite right and immediately arranged to have it corrected. The team’s care, attention to detail, and kindness made me feel so special from start to finish. I can’t recommend Rookery Bridal enough! 💕👰✨Rookery Bridal's reply:
Hi Ella, thank you from the bottom of our hearts for your beautiful review. It truly means so much to us. We’re over the moon that you found your dream dress and that you felt relaxed, comfortable, and supported throughout your time with us. Knowing you felt cared for is exactly why we do what we do. We’re also so glad we could sort the little issue straight away for you, nothing is ever too much when it comes to making sure your experience is perfect. Wishing you all the love, joy, and magic as you head toward your big day. Thank you again for sharing such kind words. Jemma and Sarah xx -
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Rosie Sent on 17/11/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic dress shop!!
Rookery Bridal are amazing! :) very friendly, professional and made me feel so comfortable. I found my dream dress on the first appointment! I highly recommend Rookery Bridal for any bride to be!Rookery Bridal's reply:
Hi Rosie, thank you so much for your kind review :) I had the most lovely appointment with you and your loved ones. It was a real pleasure to work with you and see you light up in the gown you loved! I'm looking forward to you coming back to try her on soon! Best wishes, Jemma xx -
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Samjamie Sent on 18/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made to feel special
Could not fault Sarah and her team! I was told by other shops I had left it too late to find a prefect dress but Sarah reassured me and took me on the most amazing journey to find my perfect dress. The whole experience was magical and finding the one was made so easy!! Worth the almost 2 hour drive to get there 😍😍Rookery Bridal's reply:
Hi Sam, ahh, thank you very very much for taking the time to write your review and to put such kind words. I always strive to help everyone that asks me and to know that you found my help and experience with my boutique magical means the world! Wishing you much future happiness and love Sarah xx -
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Laura Sent on 21/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience - would highly recommend!
I had such a fantastic experience at Rookery Bridal. The team were so welcoming and professional, and they have such a large and beautiful range of dresses. I felt very comfortable trying dresses on and after looking in lots of different boutiques, found my dress which I’m so happy with! I can’t wait to come back next year when my dress is ready, thank you so much!🩷 -
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Bray Sent on 20/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best experience I could of wished for
My appointments with Rookery Bridal have been fantastic, they are truly lovely ladies and made me feel so comfortable. The dresses are stunning and the service they provide is amazing! They are warm and welcoming and so helpful. I’m so glad I found my perfect dress at Rookery Bridal! -
Quality of the service
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Molly Sent on 26/08/20254.4 out of 5 rating4.4-
Quality of the service 4 out of 5 rating4.0
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Response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value for money 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful selection of dresses
Wide selection of dresses - styles and price range. Very flexible allowing me to bring my baby along. Thank you!Rookery Bridal's reply:
Hi Molly! Thank you very much for taking the time to write a review! It really is important to us and I cannot be more appreciative. Best Wishes Sarah xx -
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Vanessa Sent on 21/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous & thank you!!
Was a lovely experience from the minute we walked in the door and after finding the right dress for me, they have continued to go above & beyond after some changes to circumstances meant changes to the order - thank you! XRookery Bridal's reply:
Hi Vanessa, thank you very much for your kind words and review! We are always so pleased to read such lovely words and to know that we are getting things right for our brides. We cannot wait to see you when your dress comes in and continue our journey with you. Thank you again. Best Wishes Sarah xx -
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Victoria Sent on 17/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
lovely experience
Had a lovely experience here with my mum - the team were very kind and helpful, and Nikkie was super informative about the whole wedding process for us as well (as we really had no idea) she made the experience of picking a dress so fun and easy! and her knowledge and experience of different brides / wedding styles / and what suits them is really remarkable - they have such a variety of designers and dress styles that I was able to try on so many different looks to find my perfect dress -
Quality of the service
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