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wed2b Reviews

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Reviews

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  • Quality of the service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

  • Annie
    Annie Sent on 04/09/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Wedding Dress

    I was quite nervous going wedding dress shopping but I went to Wed2b in Camberley and I was instantly at ease! Everyone there was so kind and friendly and very catering too. They listened to me, let me explain the style of dress I wanted and let me show them pictures of the different dresses too. They also recommended a few dresses and I tried them along with the ones I chose. They helped me find my dream dress and I couldn’t be happier with my choice! They then helped with the finishing touches and I also got a veil and hair clip. Everything combined completed my dream look!
  • Charlotte
    Charlotte Sent on 01/09/2026
    4.6 out of 5 rating
    • Quality of the service
      4 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Beautiful dress

    Absolutely beautiful dress! The team in store were so helpful and lovely, and helped me find my dream dress. I felt beautiful and would highly recommended these reasonably priced dresses

    wed2b's reply:

    Congratulations on finding your dream dress, Charlotte we are so thrilled for you! Thank you for your lovely feedback😊 Best wishes, wed2b
  • illustration stars

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  • Sarah
    Sarah Sent on 18/08/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Dream wedding dress!

    I found my dream dress at Wed to Be, they were extremely professional, had a wide range of dresses for reasonable prices and really helped me pick out a dress that was meant to be! They also sell some lovely veils and accessories which add the finishing touches to the bridal look. As the dress was reasonable price I had some custom made sleeves added which made the dress feel special and one of a kind ❤️

    wed2b's reply:

    Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our store team will be so excited to read this 😊 Best wishes, wed2b
  • Sophie
    Sophie Sent on 23/07/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Thank you!

    I had such a wonderful experience finding my wedding dress here. The whole team were so welcoming, accommodating, and made the experience feel really relaxed and enjoyable.

    They have a fantastic range of dresses, and I went in feeling completely certain I knew exactly what I wanted. I must have tried on around 20 dresses that matched the style I'd had in mind, but none of them quite felt like the one.

    The lovely lady helping me suggested we try a few wildcard dresses that were completely different from what I'd imagined. I'm so glad she did, because I ended up falling in love with one of them! It was a style I never would have picked for myself, and it turned out to be the perfect dress.

    I'm so grateful for their patience, expertise, and encouragement to keep an open mind. I would absolutely recommend visiting if you're looking for your wedding dress—you might just end up finding something even better than you imagined!

    wed2b's reply:

    Hi Sophie, Thank you so much for taking the time to share this review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Your feedback is so important to us and we appreciate you taking the time to let us know your thoughts about your experience, this will be passed on to our internal teams. Best Wishes, wed2b
  • Snehal
    Snehal Sent on 08/05/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Perfect Dress

    We went in to the shop in Central London, and there was some waiting time. It was well managed via a link to let you know the wait time. The staff was very helpful and inviting. They were patient and insisted on trying as many dresses you'd like to find the perfect one. I ended up getting the First dress I tried on. It was Perfect

    wed2b's reply:

    Congratulations on your wedding day Snehal! We are so pleased to hear our London Central team were able to help you find your dream dress. The Jana dress looks incredible on you, thank you for sharing your kind words and review💕wed2b
  • Penny
    Penny Sent on 17/04/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    I went to the showroom in Exeter to look at flower girl dresses and my sister convinced me to try on my first ever wedding dress, I told Shaquilla everything I didn’t want, and was waiting for “that” feeling but never got it, so I asked her to choose a wild card, it was everything I didn’t think I wanted but it was perfect. I fell in love with the dress and tears flowed from everyone .

    I was happy with the price however the bags box and coat hangers were extra and that’s not mentioned till you purchase the dress.

    wed2b's reply:

    Thank you so much for taking the time to share this review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Your feedback is so important to us and we appreciate you taking the time to let us know your thoughts about your experience, this will be passed on to our internal teams. Best Wishes, wed2b
  • L
    Lauren Sent on 02/04/2026
    1 out of 5 rating
    • Quality of the service
      1 out of 5 rating
    • Response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value for money
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Bad experience

    I had a genuinely awful experience with Wed2Be in Milton Keynes and would strongly advise others to avoid.

    I purchased a dress and was assured at the time of purchase that the dress and underskirt would be properly checked before being packed. However, when I tried it on at home just a few days later, I found visible marks across the dress and underskirt, as well as a loose button on the dress.

    I reported this immediately and returned to the store, but the way the situation was handled was extremely concerning. Initially they were very hostile and asserted the fact they do not issue refunds. I argued the fact the items were faulty and therefore eligible for a refund under their policy. The items were taken away from me into a separate room, and I was not asked to point out the marks at that time. Later, when I was finally asked to show the issue, the underskirt presented to me no longer had the marks that were clearly there before. She had swapped it out for a different underskirt. This is seriously concerning and shows they are a dishonest company lacking any integrity.

    Although a refund for the dress was eventually given, this only happened after I had to push for it. I was also unable to get a refund for the faulty underskirt, and am also now left with the underskirt. sleeves and a veil for a dress I now no longer have.

    On top of this, additional charges for boxes, bags and hangers were added without ever being explained or agreed. When I raised this, I was told I would have been told about them which is simply untrue. I was with 5 other people on the day who can also confirm they were not mentioned at any point. Being made to feel I was being dishonest, rather than having my concerns taken seriously, was extremely frustrating. To make matters worse, the boxes and bags themselves have an extremely unpleasant smell so can’t even be used.

    I would strongly recommend going elsewhere.

    wed2b's reply:

    We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us.  Thank you for sharing your feedback Lauren, we understand that you have already liaised with our Customer Care Team regarding this matter, and we are sincerely sorry for any inconvenience caused by the resolution that was reached. Please rest assured your feedback has been passed on to our internal teams, if there is anything else at all, please do reach out to our Customer Care team. Kind regards, wed2b
  • Donna
    Donna Sent on 29/03/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Our wedding 25th March 2026

    I absolutely loved my dress and everything. The quality was beautiful.
    Wish they accepted refunds as they got me to buy a hoop but it’s not needed

    wed2b's reply:

    Congratulations on finding your perfect look, we are so thrilled you found a dress you love at wed2b. We hope your special day was magical and we appreciate your feedback to ensure we can continue to improve our service and products across our store network, we do apologise for any disappointment regarding our policies 💕 Best wishes, wed2b
  • Claire
    Claire Sent on 27/03/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Fantastic time!

    Had a lovely experience at Milton Keynes store. Claudia was my assistant who picked out some gorgeous dresses for me to try on. Once I had "my dress" she then helped with veils, tiaras and other accessories to complete the look.
    The prices are very reasonable and I was able to get what I wanted well within my budget.

    wed2b's reply:

    Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
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