wed2b Reviews

wed2b

4.9 out of 5 rating, 30 reviews

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4.9 out of 5 rating

4.9

Excellent

30 reviews

Recommended by 98% of couples

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Quality of the service
4.9 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
4.8 out of 5 rating
Value for money
4.8 out of 5 rating
Flexibility
4.9 out of 5 rating

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Ellysha Sent on 23/02/2026

5 out of 5 rating
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Everyone should try Wed2b

I cannot recommend this shop enough! I was told by a friend to come here and it was my first dress shopping experience and I was so nervous! I was greeted by Shannon and we had a good conversation about what I was thinking of she made me feel so comfortable and relaxed within 2 minutes and she pulled several different dresses making sure to take all of my thoughts and opinions into account and I found the perfect dress. I never would’ve pulled this dress for myself and wouldn’t have my dream wedding outfit! For an off the peg store this by far exceeded my expectations without exceeding my budget!!
wed2b's reply:

Hi Ellysha, thankyou for your wonderful review - we're so happy to hear that we exceeded expectations and kept within your budget, and most importantly - you found 'the one'! Best wishes for your special day, from us all at wed2b
Penny Sent on 17/04/2026

5 out of 5 rating
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I went to the showroom in Exeter to look at flower girl dresses and my sister convinced me to try on my first ever wedding dress, I told Shaquilla everything I didn’t want, and was waiting for “that” feeling but never got it, so I asked her to choose a wild card, it was everything I didn’t think I wanted but it was perfect. I fell in love with the dress and tears flowed from everyone .

I was happy with the price however the bags box and coat hangers were extra and that’s not mentioned till you purchase the dress.
- +2 Photos
wed2b's reply:

Thank you so much for taking the time to share this review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Your feedback is so important to us and we appreciate you taking the time to let us know your thoughts about your experience, this will be passed on to our internal teams. Best Wishes, wed2b
Lauren Sent on 02/04/2026

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Bad experience

I had a genuinely awful experience with Wed2Be in Milton Keynes and would strongly advise others to avoid.

I purchased a dress and was assured at the time of purchase that the dress and underskirt would be properly checked before being packed. However, when I tried it on at home just a few days later, I found visible marks across the dress and underskirt, as well as a loose button on the dress.

I reported this immediately and returned to the store, but the way the situation was handled was extremely concerning. Initially they were very hostile and asserted the fact they do not issue refunds. I argued the fact the items were faulty and therefore eligible for a refund under their policy. The items were taken away from me into a separate room, and I was not asked to point out the marks at that time. Later, when I was finally asked to show the issue, the underskirt presented to me no longer had the marks that were clearly there before. She had swapped it out for a different underskirt. This is seriously concerning and shows they are a dishonest company lacking any integrity.

Although a refund for the dress was eventually given, this only happened after I had to push for it. I was also unable to get a refund for the faulty underskirt, and am also now left with the underskirt. sleeves and a veil for a dress I now no longer have.

On top of this, additional charges for boxes, bags and hangers were added without ever being explained or agreed. When I raised this, I was told I would have been told about them which is simply untrue. I was with 5 other people on the day who can also confirm they were not mentioned at any point. Being made to feel I was being dishonest, rather than having my concerns taken seriously, was extremely frustrating. To make matters worse, the boxes and bags themselves have an extremely unpleasant smell so can’t even be used.

I would strongly recommend going elsewhere.

wed2b's reply:

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us.  Thank you for sharing your feedback Lauren, we understand that you have already liaised with our Customer Care Team regarding this matter, and we are sincerely sorry for any inconvenience caused by the resolution that was reached. Please rest assured your feedback has been passed on to our internal teams, if there is anything else at all, please do reach out to our Customer Care team. Kind regards, wed2b

Did the reviews win you over?

Donna Sent on 29/03/2026

5 out of 5 rating
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Our wedding 25th March 2026

I absolutely loved my dress and everything. The quality was beautiful.
Wish they accepted refunds as they got me to buy a hoop but it’s not needed
- +6 Photos
wed2b's reply:

Congratulations on finding your perfect look, we are so thrilled you found a dress you love at wed2b. We hope your special day was magical and we appreciate your feedback to ensure we can continue to improve our service and products across our store network, we do apologise for any disappointment regarding our policies 💕 Best wishes, wed2b
Claire Sent on 27/03/2026

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Fantastic time!

Had a lovely experience at Milton Keynes store. Claudia was my assistant who picked out some gorgeous dresses for me to try on. Once I had "my dress" she then helped with veils, tiaras and other accessories to complete the look.
The prices are very reasonable and I was able to get what I wanted well within my budget.

wed2b's reply:

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b
Kathryn Sent on 26/03/2026

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Perfect experience for me

My mum and I went into the Swindon store to have a look at what they had, I was absolutely blown away by the professionalism of the young girl who was allocated to me. Nothing was too much effort and I could have tried on as many dresses as I wanted to. She understood my individual situation and listened to the feedback I gave on dresses. I couldn’t be happier with my dress, and the fact experience I had in wed2b would be very difficult to beat. I bought my dress, underskirt and veil all in one place, great for a bride who hates shopping!

wed2b's reply:

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Angie Sent on 23/03/2026

5 out of 5 rating
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Wedding dress shopping

Amazing experience at wed2b only shop i walked into help.as soon as I opened the door.made to feel really welcome they listened to our love story I fell in love with the first dress but tried more on but ended up saying yes to the dress to my first one I tried on no stress was just so relaxed with the help.from the staff would highly recommend I went to the Rotherham store for mine i chose the novaan it is gorgeous

wed2b's reply:

Thank you so much for your wonderful recommendation. We are so pleased to hear that you had a magical time in store and we’re so pleased that our Rotherham team could help! I am sure that they will be over the moon to read this. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b
Stacy Sent on 22/03/2026

5 out of 5 rating
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Amazing experience!

⭐️⭐️⭐️⭐️⭐️ 5/5 if I could give more I would!!

I had the most amazing experience at Wed2B. From the moment I walked in, the team were professional, friendly, and instantly put me at ease. They were so kind and welcoming to my whole entourage, making the appointment feel relaxed and enjoyable for everyone.

The staff were incredibly experienced and guided me through the whole process with patience and brilliant advice. I truly felt supported the entire time, and thanks to their encouragement and enthusiasm, I genuinely felt beautiful!

The selection and quality of dresses is incredible, and there’s something for every style and budget. I couldn’t recommend Wed2B highly enough. They made such a special moment even more memorable.

wed2b's reply:

Thank you for sharing this incredible review with us. We are so happy to hear that we were able to give you the 5-star service that you deserve! It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! We wish you all the best for your special day 😊 Best Wishes, wed2b
Rebecca Sent on 22/03/2026

5 out of 5 rating
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100% reccomend

Wed2be was the 3rd store I went to, I wish it was the first! The team are incredible, they really listened to what I wanted and made some amazing suggestions which resulted in me finding the dress of my dreams. Amazing team, so supportive and they really hype you up which is awesome. I required a larger size and I had so many options at Wed2be, which wasn’t my experience elsewhere. Thank you ladies ❤️ x

wed2b's reply:

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Amy Sent on 13/03/2026

5 out of 5 rating
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Amazing Service!

The Hull team were absolutely AMAZING! My bridesmaids and myself popped in on a Sunday afternoon and were greeted by two lovely ladies who were fab! They picked dresses for me and helped me try on ones that I had picked for myself. They were so attentive and made me feel really special. I chose a beautiful dress and veil that fitted me almost perfectly, it just needed taking up a bit. I went with one of their recommended seamstresses who did a fab job and was very reasonably priced. I would definitely recommend Wed2B - especially Tara at the Hull branch who helped me in and out of dresses and gave me her advice. Thanks so much

wed2b's reply:

Congratulations on your big day Amy! I am so pleased to hear what an amazing time you had in store whilst finding your dream dress. Hearing the team were attentive, and made you feel special, is exactly what we expect for every one of our brides. Thank you very much for your wonderful recommendation 💕wed2b