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Weddings

JJ's House Reviews

JJ's House

JJ's House

Central London, South West London
4.5 out of 5 rating, 34 reviews
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Reviews

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  • Quality of the service
    4.6 out of 5 rating
  • Response time
    4.4 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value for money
    4.6 out of 5 rating
  • Flexibility
    4.4 out of 5 rating

Badges

  • Elena
    Elena Sent on 05/10/2026
    1 out of 5 rating
    • Quality of the service
      1 out of 5 rating
    • Response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value for money
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Brides to be - Take advice and Dont trust JJ house!!!!

    I am deeply devastated by JJ house! I tried several dresses through their "try it at home" programme and I fell in love with one dress that unfortunately was faulty and had buttons missing! When I contacted the customer service they said there is nothing to be done about it and that i should take it for repair elsewhere if i wanted to keep the dress or order a new one at full price (loosing the 15% discount offered by the try it at home programme).
    I decided to order a new one and lose my discount. As a result, my dress arrived 3 weeks later and the dress was faulty!! There were holes in the lace part of the dress and you could see that it was from the production line! I asked for a replacement asap as that was now 10 days before my wedding! Initially they claimed that the dress passed their quality control even though they couldnt provide solid proof, they send photos but it was of the body and not the lace sleeves!!! They said they could send me a replacement but wouldnt arrive on time and that I should take it elsewhere for repair, a brand new dresd!! That would have cost me a couple of hundred quid to repair but that was impossible as they had to replace the whole sleeve and match the lace!!!
    I am deeply devastated! On one of the most special days of my life I was left hanging with a faulty dress!!!
  • T
    Teo Sent on 21/09/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Fantastic dresses and service

    I found JJ House amazing! The Try at home service worked seamlessly and if you wanted to return the dress, it was fast and arranged by the store. My dress was gorgeous and fit to the T. I am very very happy with the quality and the design. Honestly fantastic!
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  • Theertha
    Theertha Sent on 03/09/2026
    4.4 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Such a good budget wedding shop

    I couldn’t have been happier with my wedding dress! From the moment I found it, I knew it was something special. The beautiful floral detailing, elegant off-shoulder neckline and gorgeous full skirt made me feel like an absolute princess on my wedding day. 🤍👰🏽‍♀️

    JJ's House's reply:

    Thank you so much for your amazing review! ⭐

    We're absolutely overjoyed to hear that your wedding dress made you feel like a princess – that's exactly what we hope for every bride.💕

    Since you loved your experience, you might be interested in our Refer a Friend program – share your link, and you both get 15% off! 😊 https://www.jjshouse.com/uk/shop/refer-a-friend
  • SAlly
    Sally Sent on 27/08/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Dresses don't need to cost a fortune

    We went to the store to view and try styles and colours, ordered the 'try on at home' options (minimal cost and it allowed us to try a variety of styles sizes and colours) then ordered 2 custom size dresses (no additional cost) and an off the shelf size. Shop staff were super helpful, full of ideas and got us trying things we hadn't thought would work - some of them did! We all looked great :)

    JJ's House's reply:

    Thank you so much for your amazing review! ⭐

    We're also glad you found the Try at Home service helpful and affordable!💕

    Since you loved your experience, you might be interested in our Refer a Friend program – share your link, and you both get 15% off! 😊 https://www.jjshouse.com/uk/shop/refer-a-friend
  • Eloise
    Eloise Sent on 18/08/2026
    4.2 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Good for money!

    I was honestly shocked at the quality of my dress from JJ’s house! Was comfortable and made me feel like a princess! I did order mine from online so there is a little less flexibility with ordering custom sizes. I cannot speak from experience in store

    JJ's House's reply:

    Thank you so much for your amazing review! ⭐

    We're absolutely delighted to hear that you were pleasantly surprised by the quality of your dress – and even more so that it made you feel like a princess on your special day!💕

    Since you loved your experience, you might be interested in our Refer a Friend program – share your link, and you both get 15% off! 😊 https://www.jjshouse.com/uk/shop/refer-a-friend
  • Mama
    Mama Sent on 29/04/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Top notch dresses

    These dresses are out of this world. True to size and beautifully designed with quality material

    JJ's House's reply:

    Thank you so much for your amazing review! ⭐

    We're absolutely thrilled to hear that you found our dresses "out of this world" – what a wonderful compliment! 💕

    Since you loved your experience, you might be interested in our Refer a Friend program – share your link, and you both get 15% off! 😊 https://www.jjshouse.com/uk/shop/refer-a-friend
  • L
    Leigh Sent on 19/04/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Beautiful dresses!


    Ordered 4 bridesmaid dresses one which was custom sized.
    All stunning, good quality dresses.
    Very happy with them all.
    They fit really well.
    Highly recommend 5*

    JJ's House's reply:

    Your 5* recommendation means the world to us. 💕

    We're absolutely delighted to hear that all 4 bridesmaid dresses were stunning, good quality, and fit really well – especially the custom-sized one!

    Since you loved your experience, you might be interested in our Refer a Friend program – share your link, and you both get 15% off! 😊 https://www.jjshouse.com/uk/shop/refer-a-friend
  • A
    Anna Sent on 17/04/2026
    4.8 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    AMAZING vallue and quality.

    Fantastic quality so pretty and fantastic value i chose a jump suit rather than a dress for my wedding day and the shoe's are so pretty very happy would highly recommend 😊.

    JJ's House's reply:

    We're absolutely thrilled to hear that you chose a jumpsuit for your wedding day – what a fabulous and stylish choice! It's fantastic that you loved the quality, the value, and that your shoes were so pretty too. 👏👰

    Your happiness and recommendation mean the world to us! 💕

    Since you loved your experience, you might be interested in our Refer a Friend program – share your link, and you both get 15% off! 😊 https://www.jjshouse.com/uk/shop/refer-a-friend
  • J
    Jo Fenwick Sent on 14/04/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    MOB royal style!

    My daughter saw the dress and I was anxious as it was mail order and I thought I was too old and too big to wear something like this. But as soon as I received it, from the quality to the design, I knew it was right for me and the wedding theme. It has a corset open back but I ordered an extra metre of fabric and my seamstress added a modesty piece to the corset back lace up section and also made me a matching bag! I bought the chiffon cape to wear for the ceremony. The dress has a detachable long train, so basically I had 3 different ways to wear my dress throughout the day and evening. I ordered to the size I was based on JJs house size chart measurements and it was a perfect fit (I also ordered 3 bridesmaid dresses made to order size and they also fitted the girls perfectly )

    JJ's House's reply:

    Thank you so much for sharing your experience! 💕

    We're absolutely thrilled that your MOB dress was such a perfect fit – and we love how you made it your own with the cape, detachable train, and custom modesty piece. It's wonderful to hear that the bridesmaid dresses were a perfect fit too!

    Since you loved your experience, you might be interested in our Refer a Friend program – share your link, and you both get 15% off! 😊 https://www.jjshouse.com/uk/shop/refer-a-friend
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