Brides Dress Revisited Reviews

Reviews

• Alex Sent on 13/05/2025
  3.6 out of 5 rating

  3.6
  • Quality of the service
    3 out of 5 rating
    3.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    3 out of 5 rating
    3.0
  • Value for money
    4 out of 5 rating
    4.0
  • Flexibility
    3 out of 5 rating
    3.0

  Beautiful dresses but comments about diet and weight ruined it

  This boutique was my first ever bridal appointment, and it's a gorgeous shop with lovely dresses, but my experience was ruined by the comments surrounding dieting and weight loss. I was told I would need to 'diet' into one of the dresses if I wanted to buy that specific one. I appreciate the nature of the revisited store means there is a limited range in sizes, but as a young woman, it was very hurtful to be told how much weight I should lose for my wedding day in one dress. Unfortunately, that is what I will remember from this and not so much the beautiful dresses and the process in finding my style as a bride.

  This boutique was my first ever bridal appointment, and it's a gorgeous shop with lovely dresses, but my experience was ruined by the comments surrounding dieting and weight loss. I was told I would need to 'diet' into one of the dresses if I wanted to buy that specific one. I appreciate the nature of the revisited store means there is a limited range in sizes, but as a young woman, it was very hurtful to be told how much weight I should lose for my wedding day in one dress. Unfortunately, that is what I will remember from this and not so much the beautiful dresses and the process in finding my style as a bride.
• Rebecca Sent on 28/04/2025
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Helped me to find hair accessories

  The ladies in the shop were really lovely and found me different hair vines and bands to try. They were really happy to help and offered to order in more products if I wanted to try them.
  I ended up buying the hair vine they found me.

  The ladies in the shop were really lovely and found me different hair vines and bands to try. They were really happy to help and offered to order in more products if I wanted to try them.
  I ended up buying the hair vine they found me.
• K D-P Sent on 28/02/2025
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Preloved wedding dress shopping

  Sarah was so helpful and made us feel very comfortable, great space and lovely dresses. My mum and I had a wonderful time. thank you!

  Sarah was so helpful and made us feel very comfortable, great space and lovely dresses. My mum and I had a wonderful time. thank you!
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• Robinson Sent on 12/06/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Friendly staff and beautiful dresses

  Lovely friendly people from the moment I stepped into the shop. Relaxed environment, you can browse freely and look at all the dresses. Very patient with trying dresses back on and taking photos and videos. Was the best experience I have had in a shop and I have visited 5. Dresses are beautiful and reasonable prices. I found my dream dress

  Lovely friendly people from the moment I stepped into the shop. Relaxed environment, you can browse freely and look at all the dresses. Very patient with trying dresses back on and taking photos and videos. Was the best experience I have had in a shop and I have visited 5. Dresses are beautiful and reasonable prices. I found my dream dress
• Megan Sent on 06/06/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Beautiful shop in the heart of Otford ❤️

  This shop is a gem within a beautiful quaint little village. I was sceptical at first visiting a pre-loved/sample dress shop but this knocked all the other boutiques we visited out of the water! Staff were lovely and made me feel comfortable and would highly recommend.

  This shop is a gem within a beautiful quaint little village. I was sceptical at first visiting a pre-loved/sample dress shop but this knocked all the other boutiques we visited out of the water! Staff were lovely and made me feel comfortable and would highly recommend.
• Sema Sent on 08/01/2025
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Excellent for selling your dress

  After getting dress regret and buying a new wedding dress I looked for boutiques where I could sell my unworn dress as I personally would never buy one online without trying it on first. I contacted them initially through the online form and I heard back quite promptly that they would accept the dress and a contract was in place, the selling commission was standard with other boutiques reselling and they clearly outlined how long they would keep the dress and what options were available if the dress did not sell in the given timeframe. The arrangements to send the dress to the boutique were also very prompt and professional. The dress was collected by a courier. I was informed when my dress was sold and later received payment

  After getting dress regret and buying a new wedding dress I looked for boutiques where I could sell my unworn dress as I personally would never buy one online without trying it on first. I contacted them initially through the online form and I heard back quite promptly that they would accept the dress and a contract was in place, the selling commission was standard with other boutiques reselling and they clearly outlined how long they would keep the dress and what options were available if the dress did not sell in the given timeframe. The arrangements to send the dress to the boutique were also very prompt and professional. The dress was collected by a courier. I was informed when my dress was sold and later received payment
• Laura Sent on 25/01/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Confident and amazing

  Lottie helped me feel really at ease in what I found quite an overwhelming experience. She listened to what I wanted and took the time to understand the theme of the wedding which helped her find dresses for me that met and exceeded my expectations. It was like she knew my body better than I did and offered lots of helpful advice on potential alterations and guidance on how to accessorise. She encouraged me to feel confident and relaxed in my dress (and helped me block out the strong opinions of others) and I left with a dress I want to wear everyday, forever! I went in with no intention of buying a dress that day, and left with my dress of dreams!

  Lottie helped me feel really at ease in what I found quite an overwhelming experience. She listened to what I wanted and took the time to understand the theme of the wedding which helped her find dresses for me that met and exceeded my expectations. It was like she knew my body better than I did and offered lots of helpful advice on potential alterations and guidance on how to accessorise. She encouraged me to feel confident and relaxed in my dress (and helped me block out the strong opinions of others) and I left with a dress I want to wear everyday, forever! I went in with no intention of buying a dress that day, and left with my dress of dreams!
• Stephanie Sent on 07/05/2023
  4.8 out of 5 rating

  4.8
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    4 out of 5 rating
    4.0
  • Flexibility
    5 out of 5 rating
    5.0

  10/10 experience

  Great experience all round, it was my first time trying dresses on and the team was so helpful and listened to likes and dislikes and found dresses to suit and within budget. They even had dresses out ready ahead of our visit based on the emails shared beforehand. We felt very looked after and nothing was too much trouble. Would definitely recommend this supplier!

  Great experience all round, it was my first time trying dresses on and the team was so helpful and listened to likes and dislikes and found dresses to suit and within budget. They even had dresses out ready ahead of our visit based on the emails shared beforehand. We felt very looked after and nothing was too much trouble. Would definitely recommend this supplier!
• M Bailey Sent on 24/07/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Perfect dress

  The team at Brides Revisited were able to pick out multiple dresses to suit my taste which I enjoyed trying on with a glass of bubbly in hand! Super friendly, able to give recommendations about adjustments that might suit and easy to organise fittings.

  The team at Brides Revisited were able to pick out multiple dresses to suit my taste which I enjoyed trying on with a glass of bubbly in hand! Super friendly, able to give recommendations about adjustments that might suit and easy to organise fittings.
• Tasha Sent on 09/07/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5 out of 5 rating
    5.0
  • Response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value for money
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  5*** experience!

  What an experience! I can’t thank the team enough for all the support, meaningful encouragement, patience, care and absolutely no pressure or awkwardness. From start to finish my wedding dress experience was a memorable one and I will be recommending you to everyone I know - thank you so so much!

  What an experience! I can’t thank the team enough for all the support, meaningful encouragement, patience, care and absolutely no pressure or awkwardness. From start to finish my wedding dress experience was a memorable one and I will be recommending you to everyone I know - thank you so so much!

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