Sophie Grace Bridal Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
77 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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User photos
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Flora Sent on 16/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From Finding My Dress to the Perfect Fit
I honestly couldn’t recommend Sophie Grace Bridal enough. I started my bridal shopping quite last minute, just 6 months before the wedding, so naturally I was a little worried that I might feel rushed or overwhelmed. But Mo was absolutely wonderful from the very beginning. She was incredibly patient and took the time to ask about the style I liked, the vision I had for my wedding, and what I was looking for in a dress. She then helped me explore different styles and made such thoughtful recommendations. I ended up choosing the most stunning dress, and I genuinely love every single part of it. It was completely different from what I originally thought I wanted, but somehow it turned out to be absolutely perfect for me. I even ended up buying the veil to match the dress!
The dress arrived just a month before the wedding, and I was initially a little nervous about having the alterations done so close to the big day. But Jacky was amazing and managed to fit me into her already very busy schedule. Jacky is incredibly experienced and knowledgeable, and she genuinely went above and beyond.
From the moment she started working on my dress, I knew I was in very good hands. She knew exactly what she was doing and paid so much attention to the fit and all the little details. ✨ And the final result was just perfect. The dress fitted beautifully and came out even better than I could have imagined. Honestly, I didn’t want to take it off! I genuinely wish I could wear it every day. 😂
Looking back, I’m so grateful I found Sophie Grace Bridal. Mo made what could have been a stressful, last-minute bridal shopping experience feel easy, enjoyable and genuinely exciting, while Jacky made sure my dress was absolutely perfect for the wedding day.
Thank you so much to Mo, Jacky and the whole team for making me feel so confident, comfortable and like the best version of myself. I’ll always remember my experience with you and would recommend Sophie Grace Bridal to any bride looking for a beautiful dress. 🤍-
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+8 Photos
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Quality of the service
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Eleanor Sent on 28/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best wedding dress shop!
These guys really hit it out of the park!
Mo was absolutely fantastic. She talked me through everything and showed me multiple dresses until I found the one. I’d been to three other bridal shops beforehand, and as a fussy bride, I was definitely apprehensive about finding my dress. But within just 45 minutes at Sophie Grace Bridal, I’d found it – and I couldn’t have been happier.
The whole process, from ordering my dress to alterations, fittings and collection, was completely seamless. Jacky was phenomenal with the alterations and gave such helpful advice on everything from how to get into the dress to how to store it properly afterwards. Plus veil recommendations to match my dress perfectly! Nothing was too much trouble, and I felt so well looked after throughout.
I honestly can’t recommend Sophie Grace Bridal enough. If you’re looking for your perfect wedding dress, this is the place to go!
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Quality of the service
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Emily Sent on 27/08/20251.2 out of 5 rating1.2-
Quality of the service 2 out of 5 rating2.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value for money 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Bustle broke, insults, poor communication
It’s so sad to be writing such a terrible review but this was the only shop I could find a sample of a fairly new dress to try on and I loved it, despite being pushed to try on more expensive dresses that I voiced I did not like. I was told my tan lines needed sorting on my first appointment and that I needed to order within 1 day or my dress may not be delivered in time (8 months in advance). They insisted on getting me to size up despite my protests then I had to insist to get more alterations to fit. I couldn’t get ahold of anyone for 2 weeks after my dress arrived to book alterations, despite the initial rush to order and paying the balance within a day of the request. Unfortunately, I dreaded my alterations appointments as they told me I was massively lop-sided, that my veil (brought elsewhere) was wrong for my dress, my necklace was inappropriate (pictured), and that despite insisting that I wanted a wrist loop and them eventually agreeing, on collection a week before my wedding they told me they hadn’t added one. My bustle broke after less than 30 mins and I had to carry my train by the hanger loop. Not that I let any of that ruin my day, despite having to adapt my first dance as I couldn’t raise one arm! Photo of first dance with label/ hanger loop on my wrist!
Please listen to your brides and do not insult their choices, they may not be to your taste but it’s their day. -
Quality of the service
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Janis Sent on 31/12/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing experience
I cannot recommend Sophie Grace Bridal enough. Mo made the whole experience amazing for me. I was struggling with the whole trying wedding dresses on experience and having been to two shops before here, from the minute I first spoke to Mo on the phone I knew this experience was going to be different. The location is brilliant because you do not have the stress of parking. Inside is beautifully light and relaxed and plenty of dresses to choose from.
Mo straight away put me at ease, and I really enjoyed my whole experience of trying dresses on. I found my dream dress and everything else was so seamless from here, with plenty of notifications of arrival of the dress and then dress fittings. I cannot recommend them enough. -
Quality of the service
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Ruthy Sent on 22/04/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing ! Simply the best!
Just phenomenal!
Mo and Jackie are the dream team! My dress was incredible! Thank you 😊-
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+3 Photos
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Quality of the service
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Catherine Sent on 15/08/20215 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful day with experienced staff
As a curvy bride I was very nervous to find the right dress that would suit my
Figure. I so appreciate the kind support I received from the staff at Sophie grace. They helped give me confidence and recommended the perfect dress for my taste and shape. I couldn’t have felt more comfortable and listened to. Thanks so much Mo. -
Quality of the service
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Annabel Sent on 25/04/20211.8 out of 5 rating1.8
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Quality of the service 1 out of 5 rating1.0
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Response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value for money 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Stressful, pressured & bitchy
I’m going to be honest here because unfortunately my experience didn’t reflect the other reviews or my expectations of the day.
When we arrived, it was just a brown unit in industrial estate, a woman shoved a thermometer & clipboard in our face without saying hello and walked off till another woman greeted us. We were very pressured to make a decision on a dress right there and then, as if we couldn’t wait even a couple of days to decide and were told other bridal shops wouldn’t be able to get us a dress and it turned into a very hard sell which was uncomfortable for both me and my guest. Truthfully, a lot of the dresses & room were tacky. We weren’t allowed to take photos, the saleswoman had no respect for privacy or modesty and she bitched about another bride doing a fitting who had put on weight and said they ‘expected more from her’ which was so uncomfortable.
We made the best of it, but left feeling stressed & having been to another amazing appointment it’s so clear that the experience should be more chilled & professional. -
Quality of the service
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Anonymous Sent on 16/07/2020
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Quality of the service 0 out of 5 rating0.0
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Response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value for money 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
Real Bride Review
An absolute joy! What a lovely experience. My daughter and I went to Sophie Grace Bridal and were greeted by Mo, who was just superb. She knew the stock intimately and clearly is very experienced in meeting the needs of the Bride. We were unhurried and listened to throughout, culminating in purchasing 'the' dress and enjoying a glass of champagne to celebrate (Sophie Grace had just received their licence and we became the first customers to enjoy this and very nice it was too). Thank you Mo and the Sophie Grace team, we have no hesitation in recommending you and will do so. -
Quality of the service
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Not Sent on 05/11/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great team, lovely dress
Amazing selection of dresses and amazing after care to ensure the dress I chose was just right on the day, all the little extras and clever design elements really helped. Service is sublime. This is a local company that truly cares - highly recommend. -
Quality of the service
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Anonymous Sent on 19/07/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely outstanding service
Absolutely outstanding service from Mo and her team. The whole experience has been first class.
From the moment we entered the shop and were greeted by Mo, who is so welcoming, helpful and professional, to the alterations by Jackie, the seamstress, who is lovely. Jackie has done an absolutely incredible job on my daughter’s dress, nothing has been too much trouble and my daughter now has a beautiful bespoke Wedding Dress.
I can’t praise Sophie Grace Bridal highly enough. Thank you so much. -
Quality of the service
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