Sophie Grace Bridal Reviews
Reviews
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![Emily]()
Emily Sent on 27/08/2025Bustle broke, insults, poor communication
It’s so sad to be writing such a terrible review but this was the only shop I could find a sample of a fairly new dress to try on and I loved it, despite being pushed to try on more expensive dresses that I voiced I did not like. I was told my tan lines needed sorting on my first appointment and that I needed to order within 1 day or my dress may not be delivered in time (8 months in advance). They insisted on getting me to size up despite my protests then I had to insist to get more alterations to fit. I couldn’t get ahold of anyone for 2 weeks after my dress arrived to book alterations, despite the initial rush to order and paying the balance within a day of the request. Unfortunately, I dreaded my alterations appointments as they told me I was massively lop-sided, that my veil (brought elsewhere) was wrong for my dress, my necklace was inappropriate (pictured), and that despite insisting that I wanted a wrist loop and them eventually agreeing, on collection a week before my wedding they told me they hadn’t added one. My bustle broke after less than 30 mins and I had to carry my train by the hanger loop. Not that I let any of that ruin my day, despite having to adapt my first dance as I couldn’t raise one arm! Photo of first dance with label/ hanger loop on my wrist!
Please listen to your brides and do not insult their choices, they may not be to your taste but it’s their day. -
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![Janis]()
Janis Sent on 31/12/2024Absolutely amazing experience
I cannot recommend Sophie Grace Bridal enough. Mo made the whole experience amazing for me. I was struggling with the whole trying wedding dresses on experience and having been to two shops before here, from the minute I first spoke to Mo on the phone I knew this experience was going to be different. The location is brilliant because you do not have the stress of parking. Inside is beautifully light and relaxed and plenty of dresses to choose from.
Mo straight away put me at ease, and I really enjoyed my whole experience of trying dresses on. I found my dream dress and everything else was so seamless from here, with plenty of notifications of arrival of the dress and then dress fittings. I cannot recommend them enough. -
![Cook]()
Ruthy Sent on 22/04/2024Amazing ! Simply the best!
Just phenomenal!
Mo and Jackie are the dream team! My dress was incredible! Thank you 😊 -
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![Catherine]()
Catherine Sent on 15/08/2021Wonderful day with experienced staff
As a curvy bride I was very nervous to find the right dress that would suit my
Figure. I so appreciate the kind support I received from the staff at Sophie grace. They helped give me confidence and recommended the perfect dress for my taste and shape. I couldn’t have felt more comfortable and listened to. Thanks so much Mo.
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