The Castle Westenhanger Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
38 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.8 out of 5 rating4.8
Badges
+53
User photos
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Featured
Will Sent on 24/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding
The team at Westenhanger were outstanding. They were so professional and helped make our wedding day, the best day of our lives. They were there every step of the way to make sure we were happy and comfortable. They were really flexible with any suggestions and last minute changes we wanted to make. They were excellent at getting things set up and moved for us. We can’t thank them enough - especially Rhianna who was so supportive of us. The catering team were also fantastic and the food was really excellent. As for the venue - it was stunning. We had the most perfect, fairytale wedding. There were so many perfect opportunities for photos. The preparation rooms were superb. It was everything we could have ever wanted and more. Thank you so much!!! -
Quality of the service
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Sian Sent on 25/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We couldn’t recommend them more!
From start to finish everyone we met at Westenhanger was friendly, reassuring and so helpful. We really felt special and like our day was all that mattered. No question was too big of an ask and any worries we had were squashed quickly. The communication through Sonas was great throughout the planning process. We really enjoyed the VIP days leading up to the big day as we got a great feel for the venue and the tasting bowls for food choices were really helpful (although literally everything tasted amazing, so it didn’t make our decision any easier!). Then meeting Josie 6 weeks beforehand to run through the day helped ensure everything was as organised as possible! As there was no event the day beforehand we were able to bring everything along with us and set up which was great instead of the morning before. We also got £300 off extras with our blue light card discount which was very handy. Huge shout out to Josie! She was so calm, cool and collected throughout the day. She managed issues like a melting cake like a pro and had a back up plan at the ready if needed. So many guests told me on the day and for many days after how wonderful the venue is. They all commented on the fact that it was absolutely stunning but also how amazing the service was. The way the servers brought out the food was very impressive!! There were no hiccups and if there was you wouldn’t notice because they got on top of it straight away. The food was a 10/10 for everybody - again lots of guests commented on this and said it was one of the best weddings they’d been to. Can’t get better than that! We would both highly recommend Westenhanger for your wedding day. Thanks so much to everyone who was involved! -
Quality of the service
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Eleanor Sent on 04/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect venue for a perfect day
We couldn't be happier that we chose Castle Westenhanger for our wedding. It truly is a fairytale venue that creates the most magical backdrop for photos and makes the whole day feel incredibly special.
All of our guests absolutely loved the food, and the team were so accommodating when it came to special dietary requirements and individual preferences.
The staff were amazing from start to finish and helped the day run so smoothly that we didn't have to worry about a thing. Their professionalism, kindness, and attention to detail really made the day unforgettable. We also loved the DJ - having the dancefloor full was really important to us so it was gret to have someone to read the room but also really listened to our preferences when it came to music.
If you're considering booking Castle Westenhanger, do it - you won't regret it!
James and Ellie -
Quality of the service
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Leah Sent on 01/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Castle Westenhanger🤍 The Venue that made our day incredible!
We honestly couldn't have chosen a more perfect venue than Castle Westenhanger for our wedding. From the very beginning right through to the end of our special day, everything was absolutely incredible.
A huge thank you has to go to Rhenna. Throughout the lead up to the wedding, she was always there to answer our endless questions, offer reassurance, and make sure every little detail was taken care of. Nothing was ever too much trouble, and on the wedding day itself she was an absolute superstar. She worked so hard behind the scenes to make sure everything ran seamlessly, allowing us to relax and enjoy every moment. We genuinely couldn't have done it without her.
We also want to give a special mention to Joe, who was amazing during the evening. He was always on hand if we needed anything, answered every question with a smile, and made sure everything continued to run perfectly. His calm and friendly attitude really stood out.
The venue itself is simply breathtaking. The grounds, the castle, and every part of the venue created the most beautiful backdrop for our wedding. Our guests couldn't stop commenting on how stunning it was.
The food, the organisation, the atmosphere, and every member of staff exceeded our expectations. From start to finish, we felt completely looked after, and it truly made our wedding day everything we'd dreamed of and more.
Thank you to everyone at Castle Westenhanger for giving us memories that will last a lifetime. We would recommend this venue to any couple looking for a beautiful, stress-free wedding with an amazing team behind it. It will always hold such a special place in our hearts. ❤️ -
Quality of the service
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Michelle Sent on 11/04/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married in a Castle… and it was pure magic!
As the bride and groom, we honestly couldn’t have dreamed of a more perfect setting for our wedding than Westenhanger Castle. From the very first visit, we knew it was special but experiencing our actual day there completely exceeded every expectation.
Walking into the castle on the morning of our wedding felt surreal. There’s something about the history and atmosphere of the place that makes everything feel timeless, like our day was part of something much bigger. The ceremony space was breathtaking, and seeing it filled with our closest family and friends made it even more emotional than we imagined.
The staff were incredible throughout the entire day. They were calm, supportive, and always one step ahead without ever feeling intrusive. They made everything run so smoothly that we were able to truly be present and enjoy every moment, which is something we’ll always be grateful for.
One of our favourite moments was stepping outside together after the ceremony and seeing the castle grounds in the light, it felt like a dream. Every part of the venue looked beautiful in our photos, but even more importantly, it felt warm, personal, and full of joy.
We left Westenhanger Castle feeling like we had lived through something truly magical. It wasn’t just a venue for us, it became part of our story, and we will always look back on it with so much love and gratitude.
Big thanks to the ENTIRE team: Bryony, Tania, Vicky, Georgina, all the waiting staff and catering team. -
Quality of the service
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Megan Sent on 07/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of my life!
To the Westenhanger team,
Where can I start… I had the most wonderful wedding day thanks to your team from the moment I had the first viewing to the day itself it has been an amazing experience. Your whole team has been so friendly, professional, approachable and made the day perfect!
I felt like a princess on the day, getting ready in the beautiful suite with the most delicious breakfast, it was so relaxed, fun and calm!! Georgia you were amazing keeping all the stress from me and making sure the day run so smoothly even when the registrar lady was telling us off for having the ceremony outside, you still made sure I had the day I wanted!
The venue looked absolutely stunning, the grounds were beautifully kept and all the guests complimented how gorgeous it was. The food was lovely, all the guests have since complimented us on how nice the food was, the drinks were flowing and plenty!
We both had the best day and thank you so much! I wish we could come back and do it all over again! -
Quality of the service
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Lynne Sent on 16/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable dream castle
I found the venue online and their fantastic website allows you to see estimated cost based on the date and number of people. Very practical! I was surprised that it was within our budget. So i booked to view it and we were inlove with the place! Tanya was so lovely showing us the place. Right there I knew we found the venue. Full of character & history yet very well maintained. From the sonas website that made planning so much easier to our event coordinator, Kelly! Everyone was so professional and helpful. Onto the wedding day, all the guests were complementing the food and staff service , it was like 5 stat hotel service. Our guests were all praises with the venue. I couldn’t find a fault! Best decision we made! I highly recommend it. Imagine getting married ina dreamy castle without breaking the bank. A dream come true.
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+2 Photos
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Quality of the service
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Lindsy Sent on 11/10/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lindsy and Marcs wedding
The Ladies are Amazing , My Venue went into administration and had 2 weeks until we were supposed to married. I phoned up and spoke to the amazing Vicki, it then all fell into place. The amazing Kelley was the super hero of the day. I Don't know how Kelleys day went but mine was amazing from start to finish.
Let's talk about the Venue !
The Castle Westenhanger
Beautiful , stunning. I was a princess the whole day.
The character of the old building , the turret, the getting ready room were amazing. The old ship in the grounds and the ruins , all my guest (and me ) commented on how stunning and beautiful this place is.
The marquee reception was spacious and we had a fantastic evening.
We upgraded our Dj Package (decore and more lights) and it was really worth it , my photos are amazing.
I Will 100% recommend this stunning venue.
If I could do it all over again I would.
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+3 Photos
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Quality of the service
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Beth Sent on 31/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Westenhanger - there is simply nowhere better!
Westenhanger Castle was our chosen venue from the second we viewed it. The venue is outstanding and the staff are unquestionably the best in the business. Nothing is too much trouble. I’m a bit of a control freak (haha!!) and I was able to whole heartedly step back, relax and watch them do their thing. Georgina is one of a kind - if she’s involved within your wedding - guaranteed best day of your life! Thank you for everything! -
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Jake Sent on 26/08/20252.6 out of 5 rating2.6
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Quality of the service 3 out of 5 rating3.0
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Response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value for money 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Nice venue, but room for improvement.
Nice venue, but room for improvement. When charging premium prices you expect a premium experience, this venue is very special to us and we booked it for that reason, it’s a stunning private venue that I highly recommend.
There certainly is room for improvement from management and wedding organisation, and attention to fine details.
I would recommend the venue for its beauty, but if it’s not special for you, then there might be better options nearby. -
Quality of the service
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