The Castle Westenhanger Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
34 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.8 out of 5 rating4.8
Badges
+53
User photos
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Featured
Michelle Sent on 11/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married in a Castle… and it was pure magic!
As the bride and groom, we honestly couldn’t have dreamed of a more perfect setting for our wedding than Westenhanger Castle. From the very first visit, we knew it was special but experiencing our actual day there completely exceeded every expectation.
Walking into the castle on the morning of our wedding felt surreal. There’s something about the history and atmosphere of the place that makes everything feel timeless, like our day was part of something much bigger. The ceremony space was breathtaking, and seeing it filled with our closest family and friends made it even more emotional than we imagined.
The staff were incredible throughout the entire day. They were calm, supportive, and always one step ahead without ever feeling intrusive. They made everything run so smoothly that we were able to truly be present and enjoy every moment, which is something we’ll always be grateful for.
One of our favourite moments was stepping outside together after the ceremony and seeing the castle grounds in the light, it felt like a dream. Every part of the venue looked beautiful in our photos, but even more importantly, it felt warm, personal, and full of joy.
We left Westenhanger Castle feeling like we had lived through something truly magical. It wasn’t just a venue for us, it became part of our story, and we will always look back on it with so much love and gratitude.
Big thanks to the ENTIRE team: Bryony, Tania, Vicky, Georgina, all the waiting staff and catering team. -
Quality of the service
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Megan Sent on 07/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of my life!
To the Westenhanger team,
Where can I start… I had the most wonderful wedding day thanks to your team from the moment I had the first viewing to the day itself it has been an amazing experience. Your whole team has been so friendly, professional, approachable and made the day perfect!
I felt like a princess on the day, getting ready in the beautiful suite with the most delicious breakfast, it was so relaxed, fun and calm!! Georgia you were amazing keeping all the stress from me and making sure the day run so smoothly even when the registrar lady was telling us off for having the ceremony outside, you still made sure I had the day I wanted!
The venue looked absolutely stunning, the grounds were beautifully kept and all the guests complimented how gorgeous it was. The food was lovely, all the guests have since complimented us on how nice the food was, the drinks were flowing and plenty!
We both had the best day and thank you so much! I wish we could come back and do it all over again! -
Quality of the service
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Lynne Sent on 16/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable dream castle
I found the venue online and their fantastic website allows you to see estimated cost based on the date and number of people. Very practical! I was surprised that it was within our budget. So i booked to view it and we were inlove with the place! Tanya was so lovely showing us the place. Right there I knew we found the venue. Full of character & history yet very well maintained. From the sonas website that made planning so much easier to our event coordinator, Kelly! Everyone was so professional and helpful. Onto the wedding day, all the guests were complementing the food and staff service , it was like 5 stat hotel service. Our guests were all praises with the venue. I couldn’t find a fault! Best decision we made! I highly recommend it. Imagine getting married ina dreamy castle without breaking the bank. A dream come true.
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+2 Photos
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Quality of the service
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Lindsy Sent on 11/10/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lindsy and Marcs wedding
The Ladies are Amazing , My Venue went into administration and had 2 weeks until we were supposed to married. I phoned up and spoke to the amazing Vicki, it then all fell into place. The amazing Kelley was the super hero of the day. I Don't know how Kelleys day went but mine was amazing from start to finish.
Let's talk about the Venue !
The Castle Westenhanger
Beautiful , stunning. I was a princess the whole day.
The character of the old building , the turret, the getting ready room were amazing. The old ship in the grounds and the ruins , all my guest (and me ) commented on how stunning and beautiful this place is.
The marquee reception was spacious and we had a fantastic evening.
We upgraded our Dj Package (decore and more lights) and it was really worth it , my photos are amazing.
I Will 100% recommend this stunning venue.
If I could do it all over again I would.
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+3 Photos
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Quality of the service
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Beth Sent on 31/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Westenhanger - there is simply nowhere better!
Westenhanger Castle was our chosen venue from the second we viewed it. The venue is outstanding and the staff are unquestionably the best in the business. Nothing is too much trouble. I’m a bit of a control freak (haha!!) and I was able to whole heartedly step back, relax and watch them do their thing. Georgina is one of a kind - if she’s involved within your wedding - guaranteed best day of your life! Thank you for everything! -
Quality of the service
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Jake Sent on 26/08/20252.6 out of 5 rating2.6
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Quality of the service 3 out of 5 rating3.0
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Response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value for money 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Nice venue, but room for improvement.
Nice venue, but room for improvement. When charging premium prices you expect a premium experience, this venue is very special to us and we booked it for that reason, it’s a stunning private venue that I highly recommend.
There certainly is room for improvement from management and wedding organisation, and attention to fine details.
I would recommend the venue for its beauty, but if it’s not special for you, then there might be better options nearby. -
Quality of the service
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Katie Sent on 21/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dreamy Wedding Venue
The venue was so supportive and helpful with any of our choices
The team were lovely both leading up to the day and on the day
The venue itself is also dreamy. It was stunning enough that everyone said how beautiful it was, but it wasn't the scene stealer of the day- because it highlighted us as a couple perfectly.
Thank you to everyone at the venue for giving us a perfect day -
Quality of the service
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Louise Sent on 14/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Wedding Venue!
We first looked at this venue 2 years ago. We had a small list of places to view and this was first on our list. When we drove up to the venue we couldn't believe how beautiful it was.
The lady who showed us around was so lovely and told us the history of the castle.
The grounds were absolutely stunning and had a magical feeling.
We spoke to one another and neither of us wanted to look anywhere else. We had fallen in love with it.
The team were fantastic and any email I sent was quickly answered. No request was too much for them. They even allowed us to have a unicorn attend on the day.
Fast forward 2 years and we finally said I do.
We couldn't have asked for a better day.
We even had one of our guests say she had never been to a wedding before and no other wedding she would be invited to, could ever top the one at the castle.
If you are looking for the most magical place to get married, I highly recommend The Westenhanger Castle, you will not be disappointed-
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+15 Photos
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Penny Sent on 13/08/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
⭐⭐⭐⭐⭐ Absolutely Magical and Perfect - A History Lover's Dream Venue!
I couldn't be happier with our wedding at Castle Westenhanger! As someone who loves history and all that Kent has to offer, this venue delivered a completely perfect and magical wedding day.
Exceptional Staff & Seamless Service:
The staff were absolutely exceptional - they knew exactly what they were doing and handled everything so smoothly that our guests didn't even register being moved from place to place. The day just flowed with complete perfection around us, and any hiccups that occurred were resolved without us even being aware of them. The team was incredibly flexible, saying "yes" to every request we made throughout the day, from moving guests between tables to adjusting how the DJ took requests.
Outstanding Wedding Planner:
Our wedding planner Jackie was spectacular! I really cannot stress this enough, what an asset to the venue Jackie is! We felt so looked after and cared for. When we had to postpone our wedding by a year, the venue was incredibly understanding and helpful throughout the process.
Stunning Ceremony & Grounds:
Our outdoor ceremony was absolutely stunning, beautifully protected from the wind within the castle walls. The photo opportunities within the grounds are so special, and the Dove Cote adds such a unique element to the venue. The hidden dance floor reveal was a spectacular moment that our guests are still talking about!
Exceptional Food & Service:
The food throughout the day was outstanding - every single guest has commented on how beautiful and delicious everything was. We chose the hot British classics for the evening, served directly to our guests on trays so they didn't have to queue anywhere. The service was impeccable.
Practical Considerations:
There was plenty of parking for our 120 guests, the staff were incredibly helpful with everything. We used the venue's DJ and would suggest being quite prescriptive with song choices if you have specific preferences, though they followed our general direction perfectly.
Perfect Flexibility & Atmosphere:
The staff were practically invisible unless you needed them, and then they appeared immediately. The venue's flexibility and the team's professionalism made our day absolutely perfect.
Castle Westenhanger is a stunning venue that delivers on every level - I'm so pleased we chose this magical place for our special day!
April Wedding-
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+9 Photos
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Quality of the service
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Avi B. Sent on 10/11/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What an amazing venue to get married in!
We had an incredible day and are still getting so many compliments from our guests and suppliers on how beautiful the different parts of the castle and its grounds are. It was an unusual wedding (queer Jewish/Christian interfaith), but Jackie, Vicky and co helped to make sure that we had all the things that were important to us, from the vegan food and alcohol-free drinks to the gender neutral toilets to getting the dancing going before the meal had even started. The ceremony room was perfect (and a special thank you to the person who went up on a ladder to put a covering over the boar head that's mounted on the wall!), and we had some amazing photos and videos back from our photographers/videographer highlighting the beauty across the entire venue. We also really appreciate that the company running the venue sent many of the key staff members on trans awareness training so that we could have the most gender-affirming day possible. Thank you Westenhanger team! -
Quality of the service
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