The Old Swan Hotel Reviews

The Old Swan Hotel

Harrogate, North Yorkshire

5.0 out of 5 rating, 65 reviews

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5.0 out of 5 rating

5.0

Fantastic

65 reviews

Recommended by 99% of couples

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*Katiem* Sent on 29/04/2025

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Amazing Wedding Venue

We got married at the Old Swan in May 2024, and the process was made very simple and straightforward from the start.

Elisha was very friendly and extremely helpful, nothing was too much trouble for her. She pointed us in the direction of a lot of options for suppliers, and went through the different options for timings on the day, helping us work out what were the ideal timings for what we wanted.

All the staff that were part of our day made sure that everything ran smoothly and nothing was too much trouble for any of them.

We genuinely had the best day ever, and we cannot recommend the hotel and it’s staff enough.

We got married at the Old Swan in May 2024, and the process was made very simple and straightforward from the start.

Elisha was very friendly and extremely helpful, nothing was too much trouble for her. She pointed us in the direction of a lot of options for suppliers, and went through the different options for timings on the day, helping us work out what were the ideal timings for what we wanted.

All the staff that were part of our day made sure that everything ran smoothly and nothing was too much trouble for any of them.

We genuinely had the best day ever, and we cannot recommend the hotel and it’s staff enough.
Zoë A. Sent on 17/11/2022

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A dream of a day

After fantastic service and communication from Elisa the wedding planner, we had the best day ever! Honestly - we could not have had a happier, more beautiful time. Our guests had a brilliantly time and keep saying how it was one of the best weddings they’ve ever attended and that they’ll remember it forever.

After fantastic service and communication from Elisa the wedding planner, we had the best day ever! Honestly - we could not have had a happier, more beautiful time. Our guests had a brilliantly time and keep saying how it was one of the best weddings they’ve ever attended and that they’ll remember it forever.
Shauna Sent on 07/02/2023

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Wedding Venue

We got married at the Old Swan and it was a beautiful day.
Staff were helpful and polite; nothing was too much trouble.
The garden room is lovely and spacious for a wedding, we original booked the rose room but due to an unfortunate issue on the day we were moved rooms, this was done efficiently, and it was beautiful, the big glass windows and the doors opened out onto the lawn so all our guests could enjoy the sun.
We would recommend the hotel for other couples looking for somewhere to get married. The building may need updating n some people's eyes, but we loved the character.

We got married at the Old Swan and it was a beautiful day.
Staff were helpful and polite; nothing was too much trouble.
The garden room is lovely and spacious for a wedding, we original booked the rose room but due to an unfortunate issue on the day we were moved rooms, this was done efficiently, and it was beautiful, the big glass windows and the doors opened out onto the lawn so all our guests could enjoy the sun.
We would recommend the hotel for other couples looking for somewhere to get married. The building may need updating n some people's eyes, but we loved the character.

Charlotte Sent on 24/09/2019

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The most perfect day

We got married at the Old Swan at the end of August and it was the most perfect day!

From the months of planning that went into it, to the day itself, the staff of Old Swan were so professional. A special mention to Elisha who took the time to answer my many emails in the planning stages! The Old Swan provided a very flexible and personal service.

The bridal suite was very spacious, which allowed myself and the bridesmaids to all get ready together. The Master of Ceremonies, Kate, was very friendly and helped the day run smoothly. The food was of a very high standard, and accommodated different dietary requirements (GF, vegetarian).

The gardens provided a perfect backdrop for our wedding photos, which we will treasure forever :) there was no one else around, so we didn't feel overlooked whilst the photos were being taken.

We had such an enjoyable, stress-free day, and have to thank the Old swan staff for putting in all the hard work behind the scenes

We got married at the Old Swan at the end of August and it was the most perfect day!

From the months of planning that went into it, to the day itself, the staff of Old Swan were so professional. A special mention to Elisha who took the time to answer my many emails in the planning stages! The Old Swan provided a very flexible and personal service.

The bridal suite was very spacious, which allowed myself and the bridesmaids to all get ready together. The Master of Ceremonies, Kate, was very friendly and helped the day run smoothly. The food was of a very high standard, and accommodated different dietary requirements (GF, vegetarian).

The gardens provided a perfect backdrop for our wedding photos, which we will treasure forever :) there was no one else around, so we didn't feel overlooked whilst the photos were being taken.

We had such an enjoyable, stress-free day, and have to thank the Old swan staff for putting in all the hard work behind the scenes
Rebekah Sent on 19/07/2018

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Thank you so much!

We were so incredibly happy and impressed with everything the Old Swan offered. From the initial inquiries to the numerous e-mails asking for information and asking questions over an entire year that we planned, down to the in-person meetings and final decisions. With us living in the US and planning our wedding in a different country, I never once questioned or felt worried about anything. Though I came up with any question under the sun, I was always answered in a timely and helpful fashion.

When we met with you for the first time, just 4 months before the wedding, I knew I was in great hands. You had everything covered and were so accommodating to every question and request we had. Meeting Chris as well was great-- he was very thorough and it was so helpful to have someone like him in charge the day of the event.

The food was incredible, the bar service phenomenal, the room itself (we loved the makeover) and the set up was absolutely amazing. I could not have imagined a more perfect day! There were even some last minute things (information to guests, setting up photos, etc.) that y'all handled impeccably. Thank you again, from both Jamie and me, for an amazing wedding day!

We were so incredibly happy and impressed with everything the Old Swan offered. From the initial inquiries to the numerous e-mails asking for information and asking questions over an entire year that we planned, down to the in-person meetings and final decisions. With us living in the US and planning our wedding in a different country, I never once questioned or felt worried about anything. Though I came up with any question under the sun, I was always answered in a timely and helpful fashion.

When we met with you for the first time, just 4 months before the wedding, I knew I was in great hands. You had everything covered and were so accommodating to every question and request we had. Meeting Chris as well was great-- he was very thorough and it was so helpful to have someone like him in charge the day of the event.

The food was incredible, the bar service phenomenal, the room itself (we loved the makeover) and the set up was absolutely amazing. I could not have imagined a more perfect day! There were even some last minute things (information to guests, setting up photos, etc.) that y'all handled impeccably. Thank you again, from both Jamie and me, for an amazing wedding day!
Tomoko Sent on 19/07/2018

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Thank you

My husband and I got married on March 24th at the Old Swan Hotel and we couldn’t have asked for anything better! The lead up to the wedding was greatly helped by our wedding co-ordinator Emily Aikman. Emily is incredibly knowledgeable, patient, kind and really takes the time to listen to what we wanted- from big to small details she made sure that everything was perfect, and the day truly was thanks to her big support. There have been many times where I would call Emily for advice and last-minute preparations and she would always take her time to give the best advice. It was such a pleasure to work with someone as passionate and caring as Emily and we are so grateful that we’ve had the opportunity to work with her.
The in house DJ, Howard Barnett (recommended photographer by the Old Swan and of course by us too!) and Chris the master of ceremony were also incredible – I did a surprise flashmob for my husband and they all were part of the process to ensure it went smoothly. I highly recommend contacting the Old Swan for their DJ and photographer too- I wouldn’t have changed a thing! The staff on the day of the wedding were quick and professional with serving food and accommodating our guests. One more small thing I remember is the receptionist (I can’t remember her name but she had short black hair) and she was calming me down right before I was going to the altar and while I was waiting for the car to arrive at the lobby- I remember her as the last person I saw before I walked down the isle and I just remember thinking how lovely and how good she was to me!

My husband and I got married on March 24th at the Old Swan Hotel and we couldn’t have asked for anything better! The lead up to the wedding was greatly helped by our wedding co-ordinator Emily Aikman. Emily is incredibly knowledgeable, patient, kind and really takes the time to listen to what we wanted- from big to small details she made sure that everything was perfect, and the day truly was thanks to her big support. There have been many times where I would call Emily for advice and last-minute preparations and she would always take her time to give the best advice. It was such a pleasure to work with someone as passionate and caring as Emily and we are so grateful that we’ve had the opportunity to work with her.
The in house DJ, Howard Barnett (recommended photographer by the Old Swan and of course by us too!) and Chris the master of ceremony were also incredible – I did a surprise flashmob for my husband and they all were part of the process to ensure it went smoothly. I highly recommend contacting the Old Swan for their DJ and photographer too- I wouldn’t have changed a thing! The staff on the day of the wedding were quick and professional with serving food and accommodating our guests. One more small thing I remember is the receptionist (I can’t remember her name but she had short black hair) and she was calming me down right before I was going to the altar and while I was waiting for the car to arrive at the lobby- I remember her as the last person I saw before I walked down the isle and I just remember thinking how lovely and how good she was to me!
Emma Sent on 17/07/2017

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Emma & Tony 24th June 2017

I just wanted to express how amazing our wedding was and to thank you both for everything you’ve done, it couldn’t have gone any better for us.
The Garden Room for the ceremony and reception looked beautiful. It was pretty much exactly as I had imagined it to be.

Sophie, the preparation you worked through with us was so evident on the day, thank you for all your hard work, it certainly paid off and we were lucky to have you! The Garden Room in the evening was so pretty and made me feel unbelievably special. Can’t wait for the official photos.

I just wanted to express how amazing our wedding was and to thank you both for everything you’ve done, it couldn’t have gone any better for us.
The Garden Room for the ceremony and reception looked beautiful. It was pretty much exactly as I had imagined it to be.

Sophie, the preparation you worked through with us was so evident on the day, thank you for all your hard work, it certainly paid off and we were lucky to have you! The Garden Room in the evening was so pretty and made me feel unbelievably special. Can’t wait for the official photos.
Lyndsay Sent on 16/08/2013

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Professional service

The Old Swan Hotel provided outstanding service for the 130 guests we had here for our wedding this summer. The rooms were comfortable, the food delicious and the service was excellent. We had many compliments from our guests about the venue.

The Old Swan Hotel provided outstanding service for the 130 guests we had here for our wedding this summer. The rooms were comfortable, the food delicious and the service was excellent. We had many compliments from our guests about the venue.
Anonymous Sent on 12/05/2014

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Thank You!

We had an amazing wedding day at the Old Swan on 13th April. A big big thank you to all the team especially Jess, Paul and Helen. During the build up to the day they always made themselves available for us despite being very busy. We were able to build up a great rapport with them helping to reduce the stress levels involved. For the day itself we had a very large amount of information and instructions to follow, not making it an easy task for them. Although there was the odd bit that didn't quite go to plan, they were small enough for only us to know, the team more than made up for it in helping realise our special day!

We had an amazing wedding day at the Old Swan on 13th April. A big big thank you to all the team especially Jess, Paul and Helen. During the build up to the day they always made themselves available for us despite being very busy. We were able to build up a great rapport with them helping to reduce the stress levels involved. For the day itself we had a very large amount of information and instructions to follow, not making it an easy task for them. Although there was the odd bit that didn't quite go to plan, they were small enough for only us to know, the team more than made up for it in helping realise our special day!
Jenny Sent on 14/09/2013

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Beautiful day.

We had a fantastic wedding at the Old Swan! The wedding coordinator, Jessica, was very helpful and you never felt like you were bothering her too much!! Everything went to plan on the day and the garden room was so beautiful and bright! All of our guests said they had a lovely relaxing day. There are some brilliant places for photos too. The food was of good quality and there were lots of staff helping out! I could not fault it.

We had a fantastic wedding at the Old Swan! The wedding coordinator, Jessica, was very helpful and you never felt like you were bothering her too much!! Everything went to plan on the day and the garden room was so beautiful and bright! All of our guests said they had a lovely relaxing day. There are some brilliant places for photos too. The food was of good quality and there were lots of staff helping out! I could not fault it.