The DoubleTree by Hilton Edinburgh - Queensferry Crossing Reviews
The DoubleTree by Hilton Edinburgh - Queensferry Crossing
North Queensferry, Fife & AngusReviews
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Badges
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Ashley Sent on 12/10/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue and staff
We had the most amazing day from start to finish, nothing was ever an issue. Every question no matter how small, it was answered. The team made us both feel amazing, the day was perfect, the staff around the Hilton and helping with the wedding were incredible, nothing was too much hassle. Im still dreaming about our meal, I wish we could do the day all over again. It was just perfect -
Quality of the service
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Lucy Sent on 09/10/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
From the offset, Danielle and the team were brilliant. Our enquiry was responded to promptly and we were invited in to view the venue. We immediately fell in love with the Hope View Suite and the views were stunning so we booked our date! Danielle was brilliant throughout the entire planning process, responding quickly to any and all questions I sent her and made the whole planning process so much easier.
On the day, Deborah, David and the team were nothing short of amazing. Their service was exceptional and everything ran to perfection. Deborah was extremely helpful and communicated with us at every stage of the day to let us know what was happening and when which was greatly appreciated and she executed every detail of our decor exactly how we had envisioned it.
I would highly recommend the Doubletree by Hilton to all couples searching for their dream venue, I’m just sad I can’t do it all again!The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Lucy & Steven!
On behalf of the full team at he Doubletree by Hilton, Edinburgh Queensferry Crossing, we would like to thank you for choosing to celebrate your big day with us and for taking the time to leave such a lovely review.
It is wonderful to hear that your wedding day went perfectly and that you have the most magical day!
It was a pleasure to be a part of your big day and we all wish you the very best in your future.
Kind Regards,
Danielle -
Quality of the service
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Sophie Sent on 10/09/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding Venue
The venue views, food and everything that it has to offer is amazing. the staff were fantastic with everything through the full process from booking right upto the wedding day.
They were amazing at helping and giving advice the wedding day was a dream . this is all down to everyone at the venue. we loved it.The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Thank you for taking the time to share such lovely feedback. We are delighted that your wedding day was everything you dreamed of and that our team could help make the planning process enjoyable and stress-free.
Hearing that you loved the venue and felt supported every step of the way is the greatest compliment we could receive. Thank you for choosing us to host such an important occasion, and we wish you both a lifetime of wonderful memories together. -
Quality of the service
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Kimberley Sent on 01/08/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
a great day that ran smoothly
communication from start to finish was excellent their was a few hiccups on the morning off regarding a family member which concerns have been raised with the doubletree, the whole day ran smoothly however the favours were not placed on the table during day service and had to be placed randomly on tables at night which of course was not enough, all in all the food was 10/10 along with the service staff ensured we were attended to and happy throughout the dayThe DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Kimberley & Frank!
Thank you so much for taking the time to leave such a lovely review and for choosing The DoubleTree by Hilton, Edinburgh Queensferry Crossing for your special day.
We are delighted to hear that overall you had a wonderful wedding day and that you, your family and friends had the best day celebrating.
On behalf of the full team, we would like to wish you all the best in the future.
Kind Regards,
Danielle
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Quality of the service
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George Sent on 26/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wilson Wedding
From our first visit to the day itself the venue and staff were always accommodating to our questions and had vast knowledge on the best way to do things.-
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+5 Photos
The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Mr & Mrs Wilson!
Thank you so much for your wonderful feedback about your wedding with us. We are delighted to hear that you have a perfect day and we are so honoured we got to share it with you.
It has been lovely working with you both and everyone here at the Doubletree by Hilton, Edinburgh Queensferry Crossing wishes you the very best for the future.
Kind Regards,
Rory & Danielle -
Quality of the service
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Sasha Sent on 11/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect from start to finish
From the moment we first visited the DoubleTree by Hilton Queensferry Crossing, we knew it was the venue for us. We fell in love with its crisp, modern design, beautiful decor, and, of course, the breathtaking views of the iconic bridges.
Our wedding journey took an unexpected turn when we found out we were expecting our baby boy, so we made the decision to postpone our wedding. A year later, we celebrated our special day just a few days before his first birthday, and it couldn’t have been more perfect.
Our wedding coordinator, Lesley, was absolutely incredible from start to finish. She was supportive, organised, reassuring, and went above and beyond to help us create the wedding day we had always dreamed of. Nothing was ever too much trouble, and having her there made the whole experience so much less stressful.
The venue itself was flawless, the staff were fantastic, and everything ran seamlessly. We genuinely couldn’t have asked for a better day.
We cannot thank Lesley and the team at the DoubleTree by Hilton Queensferry Crossing enough for making our wedding so memorable. We would wholeheartedly recommend both Lesley and this beautiful venue to anyone looking for the perfect place to get married.The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Mr & Mrs Campbell!
Thank you so much for your wonderful feedback about your wedding with us. We are delighted to hear that you have a perfect day and we are so honoured we got to share it with you.
It has been lovely working with you both and everyone here at the Doubletree by Hilton, Edinburgh Queensferry Crossing wishes you the very best for the future.
Kind Regards,
Lesley -
Quality of the service
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Greg Sent on 22/06/20264.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Mr and Mrs Russell
From first contact, we could not have asked for a better experience. The organisation on the run up to the day was exceptional. We were kept up to date with any changes and they were flexible when meeting our needs. There were some issues on the day but they resolved to the best of their ability. We were looked after and nothing was too big across the whole process.The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Mr & Mrs Russell!
Thank you so much for your wonderful feedback about your wedding with us. We are delighted to hear that you have a perfect day and we are so honoured we got to share it with you.
It has been lovely working with you both and everyone here at the Doubletree by Hilton, Edinburgh Queensferry Crossing wishes you the very best for the future.
Kind Regards,
Rory & Danielle -
Quality of the service
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Calum Sent on 30/04/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Wedding
Our wedding at the doubletree was everything we could have asked for and more. Danielle Baird was there through the whole planning process and was so helpful in organising and ensuring everything went smoothly.
I’m the Day Rory and Deb from the doubletree were on hand to assist in making sure we were looked after and everything ran as planned.
They were flexible with us for timings when things got delayed and ensured that we were stress free as much as possible.The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Calum & Kaitlyn!
Thank you so much for your wonderful feedback about your wedding with us. We are delighted to hear that you have a perfect day and we are so honoured we got to share it with you.
It has been lovely working with you both and everyone here at the Doubletree by Hilton, Edinburgh Queensferry Crossing wishes you the very best for the future.
Kind Regards,
Danielle -
Quality of the service
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Nicola Sent on 07/01/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Enjoyed every minute!
Our wedding day was great. The package deal suited our budget and was easily adapted to add anything extra we could want. Danielle the coordinator, was on top of everything from the day we booked our date. Checking in periodically and keeping everything moving along.
We chose most of the vendors from a wedding fayre that the hotel had hosted.
Everyone had such a great day and night.
Many guests commented on how friendly and helpful the staff were.-
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+2 Photos
The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Nicola & Paul!
Thank you so much for your great feedback about your wedding with us. It is wonderful to hear you had an amazing day and we are so honoured we got to share this special occasion with you.
It has been a pleasure to work with you both and everyone here at the Doubletree by Hilton, Edinburgh Queensferry Crossing wishes you the very best for the future.
Kind Regards,
Danielle -
Quality of the service
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Vicky Sent on 15/12/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress free, fun day!
We had the most amazing stress free, fun day. Right through the planning process initially Lewis then followed by Danielle managed to quietly work away in the background, nothing was ever too much trouble which resulted in us having a day that we were able to enjoy as the whole set up is a well oiled machine. Everything just happened which is testament to the number of weddings these guys do yet it still felt a very personal experience. Thank you-
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+3 Photos
The DoubleTree by Hilton Edinburgh - Queensferry Crossing's reply:
Congratulations Vicky & Mark,
Thank you so much for taking the time to write such a lovely review. We are so honoured to have been a part of your special day and are so glad to hear you had the most amazing day.
Thank you so much for choosing the Doubletree by Hilton, Edinburgh Queensferry Crossing, it has been great to work with you both throughout this process.
We all wish you the very best in your future.
Kind Regards,
Danielle -
Quality of the service
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