Syrencot Reviews
Reviews
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Quality of the service 4.6 out of 5 rating4.6
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Response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value for money 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
Badges
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Featured
Aimee Sent on 08/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Still on cloud A MILLION
Our day was totally perfect from start to finish, every detail considered and efficiency throughout the day mastered by the totally professional, welcoming, fun and fantastic team at Syrencot. It honestly felt like their home was ours which made the day even more magical. I know I am bias because it was our wedding day but it actually was the best day of our lives and you know you've nailed it when you inspire your closest friends to take the plunge and get hitched themselves! The venue speaks for itself, the garden is breath taking all year round, the farm shed transforms seamlessly from fancy 5* restaurant to dancefloor heaven and the perfectly designed bedrooms are there ready and waiting to revitalise your energy levels after living your best life with utter comfort. The cherry on the cake though is the wonderfully experienced, kind, supportive, energetic and patient (yes I had a couple of moments) team who hold your hand throughout the entire journey and make it the most fantastic period of time ever. When I tell you that I'd do it all again in a heart beat, I mean it. Go to the open days and experience it all, it's such an easy place to fall in love with.Syrencot's reply:
Hi Aimee, Thank you so much for your incredibly kind and heartfelt words. We’re absolutely over the moon that your day at Syrencot was everything you dreamed of and more! It truly means the world to us to know you felt so at home here and that the whole experience was so special from start to finish. The beautiful photos you shared really capture the joy and magic of the day so perfectly. It’s wonderful to hear that even your friends are now inspired to tie the knot, what a compliment! The whole team will be touched by your praise, and we're so glad we could support you through every step of your journey. Wishing you a lifetime of love and happiness and we hope to welcome you back one day, even if just for a visit down memory lane. Best wishes, the Syrencot team -
Quality of the service
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Lydia Sent on 08/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of our lives
We honestly couldn’t have chosen a more perfect venue than Syrencot for our wedding day.
From the moment we arrived until we left the next morning, every member of staff went above and beyond to make our day as special as possible. The venue itself is absolutely stunning, with beautifully maintained grounds, a gorgeous glasshouse for the ceremony, a modern and spacious farmshed for the reception and a honeymoon suite that was the perfect way to end such an unforgettable day.
A special thank you has to go to Chloe, Paige, Dorian and Vivien. They were incredible throughout the entire day, but especially when we faced an unexpected issue with our registrar not turning up. It was an incredibly stressful situation, and for a while we genuinely didn’t know if we’d even be able to get married. The Syrencot team remained calm, reassured us, worked tirelessly behind the scenes and went above and beyond to help find a solution. Thanks to their dedication and professionalism, we were able to have the wedding we’d dreamed of, and we will never forget everything they did for us.
The food was absolutely delicious, and we’ve had so many compliments from our guests. The waiting staff and bar staff were all fantastic! Friendly, attentive and always smiling, helping everything run seamlessly despite the earlier disruption.
If we had one small criticism, it would be that the air conditioning wasn’t switched on in the glasshouse while our guests were waiting, which made it uncomfortably warm. Aside from that, we genuinely couldn’t fault the day.
Despite the unexpected hiccup, our wedding was still the best day of our lives, and that’s largely thanks to the incredible team at Syrencot. We would recommend this venue to anyone looking for a beautiful setting with staff who truly care about making your day as perfect as possible. I wish we could do it all again and would love an excuse to come back one day (do you do wedding anniversary parties?! 😂)
Thank you all for helping us create memories we’ll treasure forever!Syrencot's reply:
Hi Lydia, Thank you so much for such a heartfelt review. We’re incredibly pleased that, despite the unexpected registrar issue, our team could support you and help ensure you had the wedding day you’d dreamed of. Chloe, Paige, Dorian and Vivien will be so touched by your kind words. We’re also delighted the food and service were such a hit with your guests. And yes, we’d love to welcome you back for an anniversary celebration! Best wishes, the Syrencot team -
Quality of the service
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Kaleigh Sent on 24/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolute perfection!
Syrencot hosted our weekend last weekend and it was absolutely amazing! From start to finish they really went above and beyond to make our day extra special! The venue is beautiful and would recommend anyone in the area to get married at Syrencot. Big thank you too Charlotte who was our co ordinator for the day, smashed it! Thank you again xxSyrencot's reply:
Hi Kaleigh, Thank you so much for your wonderful review. We're absolutely delighted to hear your wedding day was everything you hoped for and that our team helped make it so special.
Charlotte will be thrilled to receive your kind words. She'll be so pleased to know she helped your day run smoothly from start to finish.
Thank you for choosing Syrencot to celebrate such an important occasion. We wish you both a lifetime of happiness together. Best wishes, the Syrencot team -
Quality of the service
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Beth Sent on 26/06/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow, what a day!
Thank you so much to the Syrencot team for making our special day come to life and creating such an organised, relaxing and enjoyable day for us and the guests. It was noted multiple times throughout the day (and since) just how on top of everything you guys were which was so nice to hear and we also felt very well looked after all day long!
As a very type A bride, I was nervous handing over the control to someone else but wow you guys just made it so easy for me and everything went absolutely perfect. I didn’t feel like I was worried about anything on the day as I could see how well everything was going which after years in the planning was so nice to see!
Being able to have our special fur baby there with us as our ring bearer was also such an amazing touch and one that really made the day the absolute perfect day that it was. Thank you for allowing this to happen and making him feel so welcome and at home!
Thanks again and I’m sure we will be back for future Chef’s tables to reminisce on the best day EVER!-
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+2 Photos
Syrencot's reply:
Hi Beth, Thank you so much for your wonderful review. We’re absolutely delighted to hear that you felt so well looked after and that you were able to relax and enjoy every moment of your special day.
It means so much to know that our team helped bring your vision to life and that everything ran smoothly from start to finish. We also loved welcoming your four-legged ring bearer – being able to include such an important member of the family made the day even more special!
Thank you for choosing Syrencot to celebrate your wedding. We look forward to welcoming you back for a Chef’s Table and helping you relive those wonderful memories. Best wishes, the Syrencot team -
Quality of the service
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Jessica Sent on 03/05/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding day at Syrencot
We had the best day ever having our wedding day at Syrencot. Everything was done with such attention to detail from the billiard room to get ready, the accomodation in Syrencot House, the absolutely fantastic food and drink and the beautiful farmshed and ceremony room. Paige was attentive and ensured that our entire day ran smoothly. We had soo many compliments from guests about this beautiful venue and would highly highly recommend.Syrencot's reply:
Hi Jessica, Thank you so much for your wonderful review. We’re delighted to hear you had the best day and that everything came together so perfectly for you. It’s fantastic to know the food, spaces and overall experience made such an impression on you and your guests. We really appreciate your recommendation and will be sure to share your kind words with the team. Best wishes, the Syrencot team -
Quality of the service
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Ash Sent on 04/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
September Wedding
We chose Syrencot for our wedding because it is a beautiful venue and we could not have been happier with how the day went. The staff were extremely accommodating and really lovely, especially Dorian the general manager who was an absolute godsend on the day! The wedding ran smoothly. The food and service was amazing - we had a lot of complements about the menu, including the surprise course, the drinks and the evening pizza. Having accommodation on-site was a real bonus. We had a fabulous wedding day and would recommend Syrencot to anyone looking to get married in Wiltshire.Syrencot's reply:
Hi Ash, Thank you so much for your lovely review. We’re delighted to hear that your September wedding at Syrencot was everything you hoped for and that the day ran so smoothly. It’s wonderful to know the team made you feel so well looked after, and Dorian will be thrilled to read your kind words. We’re also so pleased the food, drinks and evening pizza were such a hit, and that the on-site accommodation added to your experience. Thank you for your recommendation and for choosing Syrencot for such a special day. Wishing you both all the very best. Best wishes, the Syrencot team -
Quality of the service
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Jessica Sent on 20/11/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My guests are still talking about the food and staff!
From the beginning Syrencot were nothing but professional.
We went for a bespoke menu as we love the country western style and wanted American style bbq.
I was so worried because I was unable to taste the food before the day, apprehension didn’t even describe it!
However, a BIG however, I never ever should have worried. The food was a hit with not only me but with every guest! The venue itself was gorgeous, the rooms were complimented by both us and the guests that stayed, everyone wanted photos around the venue and it was stunning!
The ceremony itself was a washout, however, big shout out to Paige for honestly not letting it ever affect me. She honestly couldn’t do enough for us and she put up with every mad question I had! She carried my dress, she checked in on every guest and I felt like it couldn’t have gone smoother thanks to her and the bar staff! The day was just simply perfect and the day was magical thanks to the venue.-
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+3 Photos
Syrencot's reply:
Hi Jessica, Thank you so much for your wonderful review, it means a great deal to the whole team. We’re thrilled to hear how much you and your guests loved the bespoke menu, especially after all the nerves beforehand!
It’s lovely to know the venue, the rooms and the setting made such an impression, and we’re especially delighted that Paige helped keep everything calm, joyful and seamless despite the weather. We’re so pleased your day felt truly magical. Thank you for choosing Syrencot and for sharing such heartfelt feedback. Best wishes, the Syrencot team -
Quality of the service
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Mr & Sent on 24/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of our lives
We fell in love with Syrencot as soon as drove up the driveway on our first viewing. We knew it was the perfect venue for us. We love that the venue speaks for itself and does not need much decoration.
The staff were always so helpful in person and via email.
Our day exceed expectations, we could relax knowing that Leah and the rest of the team knew what they were doing. The service during our wedding breakfast was amazing, very professional and the food was delicious.
All of our guests loved our day as much as we did and we can't thank the team at Syrencot enough.Syrencot's reply:
Hi Mr &, Thank you so much for your wonderful review! We’re delighted to hear that Syrencot was everything you hoped for and more. It’s lovely to know that Leah and the team helped make your day so special and that both you and your guests enjoyed every moment. Wishing you both all the happiness in the world as you start this next chapter together! Best wishes, the Syrencot team -
Quality of the service
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Kelly Sent on 16/10/20254.6 out of 5 rating4.6
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Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Our Wedding Day
We had our dream wedding at Syrencot, they were extremely helpful with our requests and have thought of most things already for you, including a great spreadsheet and document to help you keep track.
You have a dedicated wedding coordinator, which is extremely helpful, ours did change half way through but both Paige and Leah were lovely!
You are supplied with a brochure which they refer to for pricing etc. We are big foodies and it was great to discuss the menu with the chef, as you can pretty much have anything you want.
On the day, everything just happened in the background without us having to ask, a great extra touch is serving us separate drinks, along with our own canapés so we didn’t miss out when everything is hectic.
We had the most memorable day!
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+2 Photos
Syrencot's reply:
Hi Kelly, Thank you so much for sharing your lovely review. We’re thrilled to hear that your wedding day at Syrencot was everything you’d hoped for and more. It’s wonderful to know Paige, Leah and the team helped make your day run so smoothly, and that you enjoyed working with our chef to create a menu that suited you perfectly. We’re delighted you had such a memorable day, congratulations again from all of us at Syrencot! Best wishes, the Syrencot team -
Quality of the service
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Suzanne Sent on 05/10/20252.8 out of 5 rating2.8-
Quality of the service 2 out of 5 rating2.0
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Response time 2 out of 5 rating2.0
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Professionalism 5 out of 5 rating5.0
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Value for money 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Pushed through wedding conveyer belt and details missed!
Got married on 12th sept 2025, it was our dream venue and loved how particular they were...however on the day this was not the case.
Below is my email I sent to Syrencot
-The wedding coordinator changed 3 times and I wasn't informed about the final change. It would have been nice to touch base prior to the day, this meant that lots of things discussed in the meetings were missed.
-The champagne glasses in the billiard rooms had lipstick on and my photographer had to get them changed.
Whilst i was getting my hair and make up done, I had to resend over the table guest layout and the music playlists even though these were sent over via email to Syrencot.
-The timings for clearing out the billiard room were really last minute and we had no warning which meant when I needed the girls to help me finish getting ready and back down the stairs, they were clambering around trying to clear the room.
-In the room where the groomsmen were getting ready, they had to chase the brunch boards and beer buckets which did not arrive until 11.50
-Whilst my husband was getting ready they were just about to do port toasts and he got dragged away with no warning for the registrar so ended up not doing the toast!
-A bottle of prosecco only had one glass out of it from the billiard room and was informed this would be popped on the top table for us to finish and it wasn't.
-There was no music played in the glass house whilst waiting for us to walk up the aisle, even though i had a pre ceremony playlist made and sent over and the quality of the speaker in the glass house was terrible and you couldn't hear the music over the air con. It was totally inaudible.
-After the ceremony, we were informed that we would be having photos whilst the canapes would be going round, so a spare board would be given to us so we didn't miss out. I had one canape before being whisked off for photos and never saw them again.
-The cutlery hadn't been polished and there were water marks all over it on the table layout.
-There was a request to have 3 high chairs placed at the table settings, via emails during all of the consultations, these were not placed.
-When the food came out, we all expected the top table to be served first but it came out in random orders and everyone commented on this.
-My steak was chewy and i end up leaving it (I do understand that this is something that is out of your hands and you cannot tell when you are cooking)
-There was lots of wine left (and some unopened) on the tables before being cleared for the evening, we have no idea where any of that went! Surely the fact we paid for it, should have either been left out or returned to us?
-After cutting the cake it was agreed that a 1/4 of each tier was to be kept for us to take home. I have taken a photo because when we received the cake the next morning I was upset by the absolute state of it. It was squashed and barely any left!
-The cake topper was missing on the morning when we were collecting everything but we didn't notice until we arrived home due to everything being pushed into boxes. This clearly said Mr and Mrs XXXXX and it was put into lost property rather than a simple message to say we have it.
-The fairy lights were already in place in the dining hall and we had been informed they would not be fitted so we spent £60 on our own that were not needed.
-Napkins were also provided and again, we had spent money on our own and had to switch them out on the day of.
They responded with what seems to be excuses and sent an apology hamper. Communication would have solved a lot of the issues, with myself and my husband and between the staff. Unfortunately that doesn't seem enough after the state of our cake being returned and everything else after the cost of the wedding.
Things I didn't bring to syrencots attention
-My veil was taken (as agreed) and to be popped in the master suite...it was not so I was panicking where it was to find it in a guest room.
-The tea and coffee in both the billiard room and breakfast was not adequately supplied for the amount of guests
-Lots of people commented regarding the price of the drinks
-Evening food -we had pizza and I didn't even get any! Because I was being dragged from one person to another I completely missed the pizzas coming out and no one even thought to offer the bride any!
All in, we had a great day and thankfully I didn't let these things ruin it, but we felt let down after Syrencot is know for it's service and detail.Syrencot's reply:
Hi Suzanne, Thank you for sharing your feedback and for taking the time to detail your experience. We’re so sorry to hear that parts of your day didn’t live up to the high standards you quite rightly expected and deserved, especially on such an important occasion. I know your comments have been raised directly with the team, who have been and will continue to be in touch with you to address your concerns. We truly appreciate your feedback, it’s incredibly important to us. We couldn’t agree more that your experience should have been nothing short of flawless, and we’re truly sorry that you felt anything less than that. Best wishes, the Syrencot team -
Quality of the service
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