Syrencot Reviews
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Aimee Sent on 08/07/2025Still on cloud A MILLION
Our day was totally perfect from start to finish, every detail considered and efficiency throughout the day mastered by the totally professional, welcoming, fun and fantastic team at Syrencot. It honestly felt like their home was ours which made the day even more magical. I know I am bias because it was our wedding day but it actually was the best day of our lives and you know you've nailed it when you inspire your closest friends to take the plunge and get hitched themselves! The venue speaks for itself, the garden is breath taking all year round, the farm shed transforms seamlessly from fancy 5* restaurant to dancefloor heaven and the perfectly designed bedrooms are there ready and waiting to revitalise your energy levels after living your best life with utter comfort. The cherry on the cake though is the wonderfully experienced, kind, supportive, energetic and patient (yes I had a couple of moments) team who hold your hand throughout the entire journey and make it the most fantastic period of time ever. When I tell you that I'd do it all again in a heart beat, I mean it. Go to the open days and experience it all, it's such an easy place to fall in love with.Syrencot's reply:
Hi Aimee, Thank you so much for your incredibly kind and heartfelt words. We’re absolutely over the moon that your day at Syrencot was everything you dreamed of and more! It truly means the world to us to know you felt so at home here and that the whole experience was so special from start to finish. The beautiful photos you shared really capture the joy and magic of the day so perfectly. It’s wonderful to hear that even your friends are now inspired to tie the knot, what a compliment! The whole team will be touched by your praise, and we're so glad we could support you through every step of your journey. Wishing you a lifetime of love and happiness and we hope to welcome you back one day, even if just for a visit down memory lane. Best wishes, the Syrencot team -
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![Jessica]()
Jessica Sent on 03/05/2026Perfect wedding day at Syrencot
We had the best day ever having our wedding day at Syrencot. Everything was done with such attention to detail from the billiard room to get ready, the accomodation in Syrencot House, the absolutely fantastic food and drink and the beautiful farmshed and ceremony room. Paige was attentive and ensured that our entire day ran smoothly. We had soo many compliments from guests about this beautiful venue and would highly highly recommend.Syrencot's reply:
Hi Jessica, Thank you so much for your wonderful review. We’re delighted to hear you had the best day and that everything came together so perfectly for you. It’s fantastic to know the food, spaces and overall experience made such an impression on you and your guests. We really appreciate your recommendation and will be sure to share your kind words with the team. Best wishes, the Syrencot team -
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![Ash]()
Ash Sent on 04/01/2026September Wedding
We chose Syrencot for our wedding because it is a beautiful venue and we could not have been happier with how the day went. The staff were extremely accommodating and really lovely, especially Dorian the general manager who was an absolute godsend on the day! The wedding ran smoothly. The food and service was amazing - we had a lot of complements about the menu, including the surprise course, the drinks and the evening pizza. Having accommodation on-site was a real bonus. We had a fabulous wedding day and would recommend Syrencot to anyone looking to get married in Wiltshire.Syrencot's reply:
Hi Ash, Thank you so much for your lovely review. We’re delighted to hear that your September wedding at Syrencot was everything you hoped for and that the day ran so smoothly. It’s wonderful to know the team made you feel so well looked after, and Dorian will be thrilled to read your kind words. We’re also so pleased the food, drinks and evening pizza were such a hit, and that the on-site accommodation added to your experience. Thank you for your recommendation and for choosing Syrencot for such a special day. Wishing you both all the very best. Best wishes, the Syrencot team -
![Jessica]()
Jessica Sent on 20/11/2025My guests are still talking about the food and staff!
From the beginning Syrencot were nothing but professional.
We went for a bespoke menu as we love the country western style and wanted American style bbq.
I was so worried because I was unable to taste the food before the day, apprehension didn’t even describe it!
However, a BIG however, I never ever should have worried. The food was a hit with not only me but with every guest! The venue itself was gorgeous, the rooms were complimented by both us and the guests that stayed, everyone wanted photos around the venue and it was stunning!
The ceremony itself was a washout, however, big shout out to Paige for honestly not letting it ever affect me. She honestly couldn’t do enough for us and she put up with every mad question I had! She carried my dress, she checked in on every guest and I felt like it couldn’t have gone smoother thanks to her and the bar staff! The day was just simply perfect and the day was magical thanks to the venue.Syrencot's reply:
Hi Jessica, Thank you so much for your wonderful review, it means a great deal to the whole team. We’re thrilled to hear how much you and your guests loved the bespoke menu, especially after all the nerves beforehand!
It’s lovely to know the venue, the rooms and the setting made such an impression, and we’re especially delighted that Paige helped keep everything calm, joyful and seamless despite the weather. We’re so pleased your day felt truly magical. Thank you for choosing Syrencot and for sharing such heartfelt feedback. Best wishes, the Syrencot team -
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![Mr &]()
Mr & Sent on 24/10/2025Best day of our lives
We fell in love with Syrencot as soon as drove up the driveway on our first viewing. We knew it was the perfect venue for us. We love that the venue speaks for itself and does not need much decoration.
The staff were always so helpful in person and via email.
Our day exceed expectations, we could relax knowing that Leah and the rest of the team knew what they were doing. The service during our wedding breakfast was amazing, very professional and the food was delicious.
All of our guests loved our day as much as we did and we can't thank the team at Syrencot enough.Syrencot's reply:
Hi Mr &, Thank you so much for your wonderful review! We’re delighted to hear that Syrencot was everything you hoped for and more. It’s lovely to know that Leah and the team helped make your day so special and that both you and your guests enjoyed every moment. Wishing you both all the happiness in the world as you start this next chapter together! Best wishes, the Syrencot team -
Kelly Sent on 16/10/2025
Our Wedding Day
We had our dream wedding at Syrencot, they were extremely helpful with our requests and have thought of most things already for you, including a great spreadsheet and document to help you keep track.
You have a dedicated wedding coordinator, which is extremely helpful, ours did change half way through but both Paige and Leah were lovely!
You are supplied with a brochure which they refer to for pricing etc. We are big foodies and it was great to discuss the menu with the chef, as you can pretty much have anything you want.
On the day, everything just happened in the background without us having to ask, a great extra touch is serving us separate drinks, along with our own canapés so we didn’t miss out when everything is hectic.
We had the most memorable day!
Syrencot's reply:
Hi Kelly, Thank you so much for sharing your lovely review. We’re thrilled to hear that your wedding day at Syrencot was everything you’d hoped for and more. It’s wonderful to know Paige, Leah and the team helped make your day run so smoothly, and that you enjoyed working with our chef to create a menu that suited you perfectly. We’re delighted you had such a memorable day, congratulations again from all of us at Syrencot! Best wishes, the Syrencot team -
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![Suzanne]()
Suzanne Sent on 05/10/2025Pushed through wedding conveyer belt and details missed!
Got married on 12th sept 2025, it was our dream venue and loved how particular they were...however on the day this was not the case.
Below is my email I sent to Syrencot
-The wedding coordinator changed 3 times and I wasn't informed about the final change. It would have been nice to touch base prior to the day, this meant that lots of things discussed in the meetings were missed.
-The champagne glasses in the billiard rooms had lipstick on and my photographer had to get them changed.
Whilst i was getting my hair and make up done, I had to resend over the table guest layout and the music playlists even though these were sent over via email to Syrencot.
-The timings for clearing out the billiard room were really last minute and we had no warning which meant when I needed the girls to help me finish getting ready and back down the stairs, they were clambering around trying to clear the room.
-In the room where the groomsmen were getting ready, they had to chase the brunch boards and beer buckets which did not arrive until 11.50
-Whilst my husband was getting ready they were just about to do port toasts and he got dragged away with no warning for the registrar so ended up not doing the toast!
-A bottle of prosecco only had one glass out of it from the billiard room and was informed this would be popped on the top table for us to finish and it wasn't.
-There was no music played in the glass house whilst waiting for us to walk up the aisle, even though i had a pre ceremony playlist made and sent over and the quality of the speaker in the glass house was terrible and you couldn't hear the music over the air con. It was totally inaudible.
-After the ceremony, we were informed that we would be having photos whilst the canapes would be going round, so a spare board would be given to us so we didn't miss out. I had one canape before being whisked off for photos and never saw them again.
-The cutlery hadn't been polished and there were water marks all over it on the table layout.
-There was a request to have 3 high chairs placed at the table settings, via emails during all of the consultations, these were not placed.
-When the food came out, we all expected the top table to be served first but it came out in random orders and everyone commented on this.
-My steak was chewy and i end up leaving it (I do understand that this is something that is out of your hands and you cannot tell when you are cooking)
-There was lots of wine left (and some unopened) on the tables before being cleared for the evening, we have no idea where any of that went! Surely the fact we paid for it, should have either been left out or returned to us?
-After cutting the cake it was agreed that a 1/4 of each tier was to be kept for us to take home. I have taken a photo because when we received the cake the next morning I was upset by the absolute state of it. It was squashed and barely any left!
-The cake topper was missing on the morning when we were collecting everything but we didn't notice until we arrived home due to everything being pushed into boxes. This clearly said Mr and Mrs XXXXX and it was put into lost property rather than a simple message to say we have it.
-The fairy lights were already in place in the dining hall and we had been informed they would not be fitted so we spent £60 on our own that were not needed.
-Napkins were also provided and again, we had spent money on our own and had to switch them out on the day of.
They responded with what seems to be excuses and sent an apology hamper. Communication would have solved a lot of the issues, with myself and my husband and between the staff. Unfortunately that doesn't seem enough after the state of our cake being returned and everything else after the cost of the wedding.
Things I didn't bring to syrencots attention
-My veil was taken (as agreed) and to be popped in the master suite...it was not so I was panicking where it was to find it in a guest room.
-The tea and coffee in both the billiard room and breakfast was not adequately supplied for the amount of guests
-Lots of people commented regarding the price of the drinks
-Evening food -we had pizza and I didn't even get any! Because I was being dragged from one person to another I completely missed the pizzas coming out and no one even thought to offer the bride any!
All in, we had a great day and thankfully I didn't let these things ruin it, but we felt let down after Syrencot is know for it's service and detail.Syrencot's reply:
Hi Suzanne, Thank you for sharing your feedback and for taking the time to detail your experience. We’re so sorry to hear that parts of your day didn’t live up to the high standards you quite rightly expected and deserved, especially on such an important occasion. I know your comments have been raised directly with the team, who have been and will continue to be in touch with you to address your concerns. We truly appreciate your feedback, it’s incredibly important to us. We couldn’t agree more that your experience should have been nothing short of flawless, and we’re truly sorry that you felt anything less than that. Best wishes, the Syrencot team -
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Rebecca Sent on 17/08/2025
Stunning Venue, Amazing Food, Lovely Staff
We had our day on Sunday 10th August 2025. We instantly fell in love with the venue when we booked it in November 2023 - the Billiard Room for the bridal party to get ready in is simply gorgeous - full of natural light and very spacious.
The glasshouse and farmshed both have air con, which for a summer wedding was a huge bonus.
The tasting menu event held for booked couples was a brilliant experience and gave us real confidence in the food and service. On the day itself, many of our guests commented on the quality of the food, which was amazing, and the attentive service of the staff during the wedding breakfast.
We had several guests with allergies/intolerances - including a bridesmaid with coeliac disease - and the venue came up with suitable and tasty alternative dishes with ease, including for the get-ready food and breakfast the next day.
Everyone we interacted with at Syrencot - from our first show-round with Simi, to venue visits with Mya, Charlotte, and Dorian - was professional, knowledgeable and clearly held a passion and pride for the venue. We really appreciated the flexibility with menu choices and help with wine pairings!
Our event manager for the day was Leah, who deserves a special mention for her organisation and calm presence. She ensured everything run smoothly - I'm sure much of which was behind the scenes.
Overall, we couldn't have asked for a better venue or team. Syrencot is stunning, but having a team on hand who know how to do weddings well is invaluable, and for that we're so grateful.Syrencot's reply:
Hi Rebecca, Thank you so much for your wonderful review! We’re overjoyed to hear how much you and your guests enjoyed your wedding day, from the food and wine pairings to the care taken with dietary requirements. It’s lovely to know the Billiard Room, Glasshouse and Farmshed all played their part too, and that our team, especially Leah, helped everything run so smoothly behind the scenes.
Your photos from the day are absolutely beautiful and capture the magic of Syrencot perfectly, we’re so glad the venue and team could be part of creating those memories with you. Best wishes, the Syrencot team -
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![Polly]()
Polly Sent on 21/07/2025Highly Recommend
We had our wedding here in July, and it was truly everything we dreamed of and more. The gardens were absolutely stunning—lush, vibrant, and the perfect backdrop for our photos and ceremony.
The service was exceptional from start to finish. As a bride, I didn’t have to check the time once all day because everything ran so seamlessly. Our events manager was incredible—so organized, attentive, and calm. They handled every detail with such care and made the entire day flow effortlessly.
One thing that really stood out was their attention to detail, especially regarding allergies. We had a guest say it was the first time her children’s allergies had ever been accommodated so thoroughly at a venue. It meant so much to us and to our guests to know everyone was cared for.
The staff were also fantastic—so friendly, professional, and accommodating to any last-minute changes we needed. We felt so supported and taken care of the entire time.
We can’t thank the team enough for making our wedding day so perfect. Highly recommend this venue to any couple looking for a beautiful location and a team that goes above and beyond.Syrencot's reply:
Hi Polly, Thank you so much for your kind and thoughtful words. We're over the moon to hear your day was everything you dreamed of and more. It’s lovely to know the gardens, the team, and all the little details made such a lasting impression. We're especially glad the extra care around allergies meant so much to you and your guests, it’s so important to us that everyone feels looked after. Wishing you both all the very best for the future, and thank you again for letting us be part of such a special occasion. Best wishes, the Syrencot team
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