Rushton Hall Hotel & Spa Reviews

Rushton Hall Hotel & Spa
Northampton, Northamptonshire4.8 out of 5 rating, 97 reviews
4.8
97 reviews
Reviews
We're all about trust. Our community relies on honest reviews to make your big decisions easier.
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
97 reviews
97% recommend it
-
Quality of the service 4.8 out of 5 rating
-
Response time 4.8 out of 5 rating
-
Professionalism 4.8 out of 5 rating
-
Value for money 4.8 out of 5 rating
-
Flexibility 4.8 out of 5 rating
Badges




+6
User photos

-
Featured
Jack Sent on 19/11/20195 out of 5 rating-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 5 out of 5 rating
-
Flexibility 5 out of 5 rating
A day we will remember forever
We would like to thank you and the staff at Rushton Hall for giving us a day we will remember forever. Throughout the planning of the wedding you were very accommodating to our needs and left no stone unturned. The day itself could not have ran smoother and all areas looked absolutely stunning. I was very impressed how efficiently you changed the room from the ceremony layout to the wedding breakfast layout. It looked magnificent! On the day Tess and I were never left wanting for anything which allowed us to appreciate the day rather worry about ensuring everybody was okay. The food at the wedding breakfast was lovely as were the canapés.
For us, the true test is the experience of our guests and I could see that they were all smiling and laughing from start to finish. We have received comments from our guests both on the day and since the wedding noting how stunning the venue is and how efficient it all went. I feel this is a testament to the work of you and the Rushton Hall team.
For a little while Rushton Hall has been a special venue for us and now it will be a place we will treasure forever. I am sure we will visited again in the not too distant future (the afternoon tea is a weakness of ours!). Thanks again for creating such a memorable day that we and our family will cherish ever more.We would like to thank you and the staff at Rushton Hall for giving us a day we will remember forever. Throughout the planning of the wedding you were very accommodating to our needs and left no stone unturned. The day itself could not have ran smoother and all areas looked absolutely stunning. I was very impressed how efficiently you changed the room from the ceremony layout to the wedding breakfast layout. It looked magnificent! On the day Tess and I were never left wanting for anything which allowed us to appreciate the day rather worry about ensuring everybody was okay. The food at the wedding breakfast was lovely as were the canapés.
For us, the true test is the experience of our guests and I could see that they were all smiling and laughing from start to finish. We have received comments from our guests both on the day and since the wedding noting how stunning the venue is and how efficient it all went. I feel this is a testament to the work of you and the Rushton Hall team.
For a little while Rushton Hall has been a special venue for us and now it will be a place we will treasure forever. I am sure we will visited again in the not too distant future (the afternoon tea is a weakness of ours!). Thanks again for creating such a memorable day that we and our family will cherish ever more. -
Quality of the service
-
Hannah Sent on 30/01/20255 out of 5 rating
-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 5 out of 5 rating
-
Flexibility 5 out of 5 rating
We got married at Rushton Hall
We got married at Rushton Hall and had the best day! The Orangery is the perfect backdrop for photos and drinks reception. We had our ceremony in the picture room and the wedding breakfast in the ballroom and I’m so pleased we did as it meant we fully utilised the Orangery. The on site wedding coordinators were really friendly and responsive to all of our wedding related queries and I loved all of our wedding appointments leading up to the wedding. All the bedrooms are gorgeous and the grounds are beautiful. We enjoyed a day in the spa and afternoon tea in The Great Hall and would definitely like to stay at the hotel again. We would highly recommend Rushton Hall for any special occasion in any season. It was the perfect day!
@tobiahtayophotographyWe got married at Rushton Hall and had the best day! The Orangery is the perfect backdrop for photos and drinks reception. We had our ceremony in the picture room and the wedding breakfast in the ballroom and I’m so pleased we did as it meant we fully utilised the Orangery. The on site wedding coordinators were really friendly and responsive to all of our wedding related queries and I loved all of our wedding appointments leading up to the wedding. All the bedrooms are gorgeous and the grounds are beautiful. We enjoyed a day in the spa and afternoon tea in The Great Hall and would definitely like to stay at the hotel again. We would highly recommend Rushton Hall for any special occasion in any season. It was the perfect day!
@tobiahtayophotography-
-
-
+7 Photos
-
Quality of the service
-
K Y Sent on 08/05/20231 out of 5 rating
-
Quality of the service 1 out of 5 rating
-
Response time 1 out of 5 rating
-
Professionalism 1 out of 5 rating
-
Value for money 1 out of 5 rating
-
Flexibility 1 out of 5 rating
Rushton hell
Looking at a number of the other reviews, it seems we were not the only couple who had a terrible experience with Rushton Hall during the pandemic. I can’t say it strongly enough: get married ANYWHERE else! It was upsetting enough having to reschedule our wedding due to covid but Rushton made it a hundred times worse. They made it clear they only care about making money…and the reason for that became clear when we looked at their Companies House filings. They were millions of pounds of in debt and close to bankruptcy. Luckily we had wedding insurance and eventually our insurer’s lawyers took over the battle with horrendous Valerie (the owner) and her team, but three years on it still upsets me whenever I think about it. I definitely would not recommend Rushton and will never be returning. If I could give it zero stars I would.Looking at a number of the other reviews, it seems we were not the only couple who had a terrible experience with Rushton Hall during the pandemic. I can’t say it strongly enough: get married ANYWHERE else! It was upsetting enough having to reschedule our wedding due to covid but Rushton made it a hundred times worse. They made it clear they only care about making money…and the reason for that became clear when we looked at their Companies House filings. They were millions of pounds of in debt and close to bankruptcy. Luckily we had wedding insurance and eventually our insurer’s lawyers took over the battle with horrendous Valerie (the owner) and her team, but three years on it still upsets me whenever I think about it. I definitely would not recommend Rushton and will never be returning. If I could give it zero stars I would. -
Quality of the service
-
Jessica Sent on 03/02/20221 out of 5 rating
-
Quality of the service 1 out of 5 rating
-
Response time 1 out of 5 rating
-
Professionalism 1 out of 5 rating
-
Value for money 1 out of 5 rating
-
Flexibility 1 out of 5 rating
Bad enough to cancel our wedding!!!
We had a terrible experience with rushton hall through the pandemic, so much so we have cancelled our wedding with them loosing a lot of money & starting from scratch.
They give the impression you are lucky to be getting married there!!!!We had a terrible experience with rushton hall through the pandemic, so much so we have cancelled our wedding with them loosing a lot of money & starting from scratch.
They give the impression you are lucky to be getting married there!!!! -
Quality of the service
-
Becky Sent on 25/05/20211 out of 5 rating
-
Quality of the service 1 out of 5 rating
-
Response time 1 out of 5 rating
-
Professionalism 1 out of 5 rating
-
Value for money 1 out of 5 rating
-
Flexibility 1 out of 5 rating
Wedding 2020
My partner and I were so excited to book this venue for our wedding in 2020 - but then Covid -19 hit. My advice to any couple looking at this venue for their wedding is think twice about having a wedding here. Understandably Covid-19 has made all our lives difficult but Rushton Hall were difficult throughout the whole process.
Firstly wedding guests were unable to get a refund on the rooms they had booked the night before - Rushton Hall stated that they could only move their booking, which really wasn’t very helpful since they had only booked because of a wedding - eventually though Rushton Hall did refund guests after some lengthily discussions.
However regarding our wedding due to covid this couldn’t take place. Rushton Hall only stated that we could only move the date and were not entitled a refund (even though no money had been spent from their side on the wedding.) After seeking legal advice we were entitled to a refund but Rushton Hall were most unhelpful. It is very disappointing that such a venue can treat its customers this way.
So in summary I would say consider your options but I would not be recommending Rushton Hall.My partner and I were so excited to book this venue for our wedding in 2020 - but then Covid -19 hit. My advice to any couple looking at this venue for their wedding is think twice about having a wedding here. Understandably Covid-19 has made all our lives difficult but Rushton Hall were difficult throughout the whole process.
Firstly wedding guests were unable to get a refund on the rooms they had booked the night before - Rushton Hall stated that they could only move their booking, which really wasn’t very helpful since they had only booked because of a wedding - eventually though Rushton Hall did refund guests after some lengthily discussions.
However regarding our wedding due to covid this couldn’t take place. Rushton Hall only stated that we could only move the date and were not entitled a refund (even though no money had been spent from their side on the wedding.) After seeking legal advice we were entitled to a refund but Rushton Hall were most unhelpful. It is very disappointing that such a venue can treat its customers this way.
So in summary I would say consider your options but I would not be recommending Rushton Hall. -
Quality of the service
-
Paris Sent on 22/07/20204.8 out of 5 rating
-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 4 out of 5 rating
-
Flexibility 5 out of 5 rating
Rushton Hall Hotel and Spa
Rushton hall gave us the most incredible wedding day. Kerrie and the team were so attentive and paid attention to every detail of our day. The venue is absolutely stunning and our guests loved it!Rushton hall gave us the most incredible wedding day. Kerrie and the team were so attentive and paid attention to every detail of our day. The venue is absolutely stunning and our guests loved it! -
Quality of the service
-
Anonymous Sent on 04/07/20195 out of 5 rating
-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 5 out of 5 rating
-
Flexibility 5 out of 5 rating
What can I say... The day was perfect!
What can I say... The day was perfect from start to finish. Despite the incredible heat, the staff were outstanding and didn’t seem to break a sweat.
Nothing was too much trouble, everything felt slick and we didn’t once feel that we knew anything about the (what must’ve been) hot and stressful happenings behind the scenes. I believe it was Carolina who supported us during the evening do so I’d like to give her a special mention. During the evening, she asked if she should put the evening food away to which I responded ‘no! I haven’t had any yet!’ (I’d been too busy enjoying myself to eat anything.) Her response to this was to bring over my very own pizza, which I thought was so thoughtful. Throughout the evening she would pop over - in a completely unobtrusive manner - to give me updates or key information. She seemed to be all over it, without me even realising she was there.
It just felt as if the staff really wanted us to have the best day... they really cared about us and wanted it to run as perfectly as we did.
Of course, you have also been absolutely great during the whole planning process. We’ve obviously made a few tweaks and changes along the way but you never made us feel that we were being annoying or an inconvenience. You were always so positive in our meetings and managed to dissipate any stresses that I had. For that, I’m very grateful!
Before we’d even left the hotel on Monday we were already making plans to come for our anniversary. We keep reliving the day and feel very lucky indeed. Nothing will ever top Saturday 29th June 2019.What can I say... The day was perfect from start to finish. Despite the incredible heat, the staff were outstanding and didn’t seem to break a sweat.
Nothing was too much trouble, everything felt slick and we didn’t once feel that we knew anything about the (what must’ve been) hot and stressful happenings behind the scenes. I believe it was Carolina who supported us during the evening do so I’d like to give her a special mention. During the evening, she asked if she should put the evening food away to which I responded ‘no! I haven’t had any yet!’ (I’d been too busy enjoying myself to eat anything.) Her response to this was to bring over my very own pizza, which I thought was so thoughtful. Throughout the evening she would pop over - in a completely unobtrusive manner - to give me updates or key information. She seemed to be all over it, without me even realising she was there.
It just felt as if the staff really wanted us to have the best day... they really cared about us and wanted it to run as perfectly as we did.
Of course, you have also been absolutely great during the whole planning process. We’ve obviously made a few tweaks and changes along the way but you never made us feel that we were being annoying or an inconvenience. You were always so positive in our meetings and managed to dissipate any stresses that I had. For that, I’m very grateful!
Before we’d even left the hotel on Monday we were already making plans to come for our anniversary. We keep reliving the day and feel very lucky indeed. Nothing will ever top Saturday 29th June 2019. -
Quality of the service
-
Anonymous Sent on 18/02/20195 out of 5 rating
-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 5 out of 5 rating
-
Flexibility 5 out of 5 rating
An experience that everyone will remember!
From the moment we met the team at Rushton Hall we knew the it was the venue that we wanted to choose for our wedding. The events team were great, they did everything they could to ensure that our experience was the best it could possibly be, nothing was to much trouble and their attention to detail was exemplary. The day was seamless, the staff worked with a variety of different external provides from entertainment, florists and bakers with no trouble at all.
The Venue was stunning and our guests were bowled over by its grandure, but mainly by the excellent service offered by every member of Rushton Hall, It is a truly an experience that everyone will remember and hold in the highest regards. We can't thank you all enough for not only making our day so special but our extended weekend stay aswell.. The small details made the world difference and we recommend anyone and everyone to come and experience Rushton Hall.
Valerie, you have an amazing team and thank you for everything. Family far and wide will be coming back to eat and stay at the Hotel. You have truly built something very special.
And finally a huge thank you to you Kerrie and Joella you have worked tirelessly for our wedding and made sure it was everything we could have dreamed of and more.
Kind Regards, Mr & Mrs WortsFrom the moment we met the team at Rushton Hall we knew the it was the venue that we wanted to choose for our wedding. The events team were great, they did everything they could to ensure that our experience was the best it could possibly be, nothing was to much trouble and their attention to detail was exemplary. The day was seamless, the staff worked with a variety of different external provides from entertainment, florists and bakers with no trouble at all.
The Venue was stunning and our guests were bowled over by its grandure, but mainly by the excellent service offered by every member of Rushton Hall, It is a truly an experience that everyone will remember and hold in the highest regards. We can't thank you all enough for not only making our day so special but our extended weekend stay aswell.. The small details made the world difference and we recommend anyone and everyone to come and experience Rushton Hall.
Valerie, you have an amazing team and thank you for everything. Family far and wide will be coming back to eat and stay at the Hotel. You have truly built something very special.
And finally a huge thank you to you Kerrie and Joella you have worked tirelessly for our wedding and made sure it was everything we could have dreamed of and more.
Kind Regards, Mr & Mrs Worts -
Quality of the service
-
Anonymous Sent on 18/01/20195 out of 5 rating
-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Thank you!!
We just want to say a massive thank-you for all of your hard work on Sunday. It was the most perfect day and I couldn’t have asked anymore of yourself and your amazing team. We are still on cloud 9 looking through all the photos that guest have taken and sent us. The venue just looked phenomenal. Thank you again!
Mr and Mrs Buckman (December 2018)We just want to say a massive thank-you for all of your hard work on Sunday. It was the most perfect day and I couldn’t have asked anymore of yourself and your amazing team. We are still on cloud 9 looking through all the photos that guest have taken and sent us. The venue just looked phenomenal. Thank you again!
Mr and Mrs Buckman (December 2018) -
Quality of the service
-
Anonymous Sent on 18/01/20195 out of 5 rating
-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 5 out of 5 rating
-
Flexibility 5 out of 5 rating
The most magical and memorable day of our lives!
We would like to say the biggest and most heartfelt thank you to everyone at Rushton Hall for making our wedding day the most magical and memorable day of our lives!
Eleanor who did my makeup and massage from the Spa was wonderful, such a lovely person and amazingly talented, so many people complimented me on my makeup and it was all thanks to her!
Everything was perfect, every single member of staff that helped towards our stay were friendly, happy and went above and beyond to ensure we had everything we needed. Everything was thought of for us before we even realised that we needed it.
The food was exquisite, from eating in the Brasserie, the Tresham Restaurant, the canapés, the wedding breakfast, the evening food and the breakfast each morning! Every single person we spoke to commented on how amazing the food was and we couldn't agree more.
Rushton Hall will forever be the most wonderful place for us, filled with love and treasured memories. We will come back at every opportunity!
Although you weren't with us from the beginning of our planning you were absolutely the best person that we could have asked for to help us plan our wedding day, thank you so much for everything you did for us.
Please extend our thanks to every single member of staff at Rushton Hall, without whom we wouldn't have had our perfect day.
With love from,
The new Mr & Mrs Potter! (November 2018)We would like to say the biggest and most heartfelt thank you to everyone at Rushton Hall for making our wedding day the most magical and memorable day of our lives!
Eleanor who did my makeup and massage from the Spa was wonderful, such a lovely person and amazingly talented, so many people complimented me on my makeup and it was all thanks to her!
Everything was perfect, every single member of staff that helped towards our stay were friendly, happy and went above and beyond to ensure we had everything we needed. Everything was thought of for us before we even realised that we needed it.
The food was exquisite, from eating in the Brasserie, the Tresham Restaurant, the canapés, the wedding breakfast, the evening food and the breakfast each morning! Every single person we spoke to commented on how amazing the food was and we couldn't agree more.
Rushton Hall will forever be the most wonderful place for us, filled with love and treasured memories. We will come back at every opportunity!
Although you weren't with us from the beginning of our planning you were absolutely the best person that we could have asked for to help us plan our wedding day, thank you so much for everything you did for us.
Please extend our thanks to every single member of staff at Rushton Hall, without whom we wouldn't have had our perfect day.
With love from,
The new Mr & Mrs Potter! (November 2018) -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?