Plum Park Manor Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
27 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Badges
+57
User photos
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Featured
Christopher Sent on 12/05/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Plum Park Manor this venue is truly perfect
We originally booked it under the previous ownership, before it was taken over by The Venue Group. Just like so many other couples, we instantly fell in love with the Orangery. The moment we stepped into that room, it felt magical. The skylights bathe the space in natural light, creating a warm, glowing atmosphere. Even on a grey day, the room still looks incredible.
When we heard the venue was being taken over, we were a little apprehensive — we didn’t want it to change too much. However, Cherrelle and Claire were fantastic. They took the time to walk us through their plans for the renovations and shared their vision with us. It was clear they genuinely cared about preserving what made the venue so special while making thoughtful improvements.
Seeing the transformation from the old marquee to the new one was amazing. The updated marquee is absolutely stunning — the space feels fresher, more open, and incredibly welcoming. It’s clear that a lot of thought and care went into every detail.
The whole day ran so smoothly, thanks to the incredible venue staff. They struck the perfect balance — always ensuring we were happy and everything was running to plan, while still giving us the space to fully enjoy the day. The wedding breakfast was delicious and went down a treat with everyone in attendance.
Honestly, from start to finish, I can’t thank everyone at Plum Park enough. They made what could have been a very stressful day run so smoothlyWe originally booked it under the previous ownership, before it was taken over by The Venue Group. Just like so many other couples, we instantly fell in love with the Orangery. The moment we stepped into that room, it felt magical. The skylights bathe the space in natural light, creating a warm, glowing atmosphere. Even on a grey day, the room still looks incredible.
When we heard the venue was being taken over, we were a little apprehensive — we didn’t want it to change too much. However, Cherrelle and Claire were fantastic. They took the time to walk us through their plans for the renovations and shared their vision with us. It was clear they genuinely cared about preserving what made the venue so special while making thoughtful improvements.
Seeing the transformation from the old marquee to the new one was amazing. The updated marquee is absolutely stunning — the space feels fresher, more open, and incredibly welcoming. It’s clear that a lot of thought and care went into every detail.
The whole day ran so smoothly, thanks to the incredible venue staff. They struck the perfect balance — always ensuring we were happy and everything was running to plan, while still giving us the space to fully enjoy the day. The wedding breakfast was delicious and went down a treat with everyone in attendance.
Honestly, from start to finish, I can’t thank everyone at Plum Park enough. They made what could have been a very stressful day run so smoothly -
Quality of the service
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Anna Sent on 04/10/20253.6 out of 5 rating3.6
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Quality of the service 3 out of 5 rating3.0
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Response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Beautiful venue and lovely day but customer service needs addressing
I had my wedding here on the 4th September. The venue is stunning and it was everything we were looking for from a wedding venue with its exclusive use, stunning ceremony room and onsite accommodation. Rowan who showed us around the venue before we booked was incredibly warm and friendly.
On the day, operationally everything ran smoothly & as planned and the food was highly complimented by our guests, as well as the stunning marquee.
Disappointingly we did face some customer service issues mainly with our wedding coordinator. On the most important day of my life she greeted me with a hostile welcome and ignored or was rude to important members of our wedding party and guests during set up and throughout parts of the day.
This didn’t take away from my experience on the day and I personally had a perfect day in my
own bubble without knowing fully what my guests had experienced at the time.
Our experience was fed back to the venue who have since apologised to us this week and I sincerely hope this has been addressed as their response promised it has. I wouldn’t want anyone else and their guests to experience the same treatment on their wedding day. Overall I don’t regret having my wedding at Plum Park and look back on the day fondly but knowing my family and friends weren’t all treated with respect and care is disappointing.
I had my wedding here on the 4th September. The venue is stunning and it was everything we were looking for from a wedding venue with its exclusive use, stunning ceremony room and onsite accommodation. Rowan who showed us around the venue before we booked was incredibly warm and friendly.
On the day, operationally everything ran smoothly & as planned and the food was highly complimented by our guests, as well as the stunning marquee.
Disappointingly we did face some customer service issues mainly with our wedding coordinator. On the most important day of my life she greeted me with a hostile welcome and ignored or was rude to important members of our wedding party and guests during set up and throughout parts of the day.
This didn’t take away from my experience on the day and I personally had a perfect day in my
own bubble without knowing fully what my guests had experienced at the time.
Our experience was fed back to the venue who have since apologised to us this week and I sincerely hope this has been addressed as their response promised it has. I wouldn’t want anyone else and their guests to experience the same treatment on their wedding day. Overall I don’t regret having my wedding at Plum Park and look back on the day fondly but knowing my family and friends weren’t all treated with respect and care is disappointing. -
Quality of the service
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Jodie Sent on 01/09/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Utterly Amazing ❤️
Our wedding was absolutely perfect – truly everything we wanted and more! From the moment we started planning, Claire could not have done more for us. She made the whole experience feel so personal and was completely invested in our day. She really cared about making it special for us and went above and beyond to support us every step of the way.
As someone who is neurodivergent, I often find planning overwhelming, especially when it comes to the finer details. With Claire, none of that mattered – she kept me calm, took the stress away, and helped everything run smoothly both before and during the day. It meant I could truly enjoy the experience without worry.
The food was absolutely incredible. We had the roast, and so many of our guests commented on how brilliant it was to feel properly full at a wedding – which isn’t always the case! In the evening, we had pizzas, which went down a treat, and the team were excellent at accommodating all dietary needs with ease. Everyone felt included and looked after.
The venue itself is stunning. The house and grounds are beautiful, and the ceremony room is simply breathtaking – the perfect backdrop for such a special moment. It also felt incredibly family-friendly. Our guests with children all felt at ease, and there was plenty of space for everyone to enjoy themselves without feeling crowded. It really felt like a place where all ages could relax and celebrate together.
We were also impressed by how reasonably priced everything was, including the drinks. Our guests commented on how refreshing it was to attend a wedding where they didn’t feel like they were being charged over the odds at the bar. It made the day feel even more welcoming and inclusive.
The whole experience was excellent value for money, and I honestly feel so grateful to Claire and the team for making our day so perfect. It was everything we hoped for and more, and I cannot recommend this venue enough for anyone looking for a wedding that feels personal, family-friendly, and truly unforgettable.Our wedding was absolutely perfect – truly everything we wanted and more! From the moment we started planning, Claire could not have done more for us. She made the whole experience feel so personal and was completely invested in our day. She really cared about making it special for us and went above and beyond to support us every step of the way.
As someone who is neurodivergent, I often find planning overwhelming, especially when it comes to the finer details. With Claire, none of that mattered – she kept me calm, took the stress away, and helped everything run smoothly both before and during the day. It meant I could truly enjoy the experience without worry.
The food was absolutely incredible. We had the roast, and so many of our guests commented on how brilliant it was to feel properly full at a wedding – which isn’t always the case! In the evening, we had pizzas, which went down a treat, and the team were excellent at accommodating all dietary needs with ease. Everyone felt included and looked after.
The venue itself is stunning. The house and grounds are beautiful, and the ceremony room is simply breathtaking – the perfect backdrop for such a special moment. It also felt incredibly family-friendly. Our guests with children all felt at ease, and there was plenty of space for everyone to enjoy themselves without feeling crowded. It really felt like a place where all ages could relax and celebrate together.
We were also impressed by how reasonably priced everything was, including the drinks. Our guests commented on how refreshing it was to attend a wedding where they didn’t feel like they were being charged over the odds at the bar. It made the day feel even more welcoming and inclusive.
The whole experience was excellent value for money, and I honestly feel so grateful to Claire and the team for making our day so perfect. It was everything we hoped for and more, and I cannot recommend this venue enough for anyone looking for a wedding that feels personal, family-friendly, and truly unforgettable. -
Quality of the service
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Heather Sent on 23/07/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect wedding venue
"The best day ever", "the food was so nice", "such a beautiful venue", "utterly fantastic" - these are some of the comments we received from our guests after Plum Park Manor hosted our wedding a few weeks ago.
We absolutely loved getting married at Plum Park Manor, the grounds are a perfect mix of flexible outdoor/indoor spaces for all ages, it feels light and natural and also beautifully maintained. Amongst so many stand-out features, the newly refurbished bridal prep room is brilliant and very spacious, there is a great choice of drinks at the bar, and the evening pizza is amazing!
Rowan, our designated wedding co-ordinator, is exceptionally good at his job! He's such a lovely person and no question or task was ever too much. He was really helpful, organised and attentive whilst we were in the planning stages, and during the wedding morning he was somehow multiple places at once and was present whenever anybody needed his help, we could simply just enjoy our day as he had everything covered! All the staff we met were equally as lovely and made us feel so welcome throughout the entire day. Thank you so much for a perfect day! 🥰🌷
Chris & Heather, 28th June 2025 😊"The best day ever", "the food was so nice", "such a beautiful venue", "utterly fantastic" - these are some of the comments we received from our guests after Plum Park Manor hosted our wedding a few weeks ago.
We absolutely loved getting married at Plum Park Manor, the grounds are a perfect mix of flexible outdoor/indoor spaces for all ages, it feels light and natural and also beautifully maintained. Amongst so many stand-out features, the newly refurbished bridal prep room is brilliant and very spacious, there is a great choice of drinks at the bar, and the evening pizza is amazing!
Rowan, our designated wedding co-ordinator, is exceptionally good at his job! He's such a lovely person and no question or task was ever too much. He was really helpful, organised and attentive whilst we were in the planning stages, and during the wedding morning he was somehow multiple places at once and was present whenever anybody needed his help, we could simply just enjoy our day as he had everything covered! All the staff we met were equally as lovely and made us feel so welcome throughout the entire day. Thank you so much for a perfect day! 🥰🌷
Chris & Heather, 28th June 2025 😊 -
Quality of the service
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Jade Sent on 07/06/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect fairy-tale setting
This is the perfect setting for a romantic and intimate wedding. Every corner is simply stunning and was the perfect back drop to our day. There is so much care and attention to detail at this venue. It is also so special that the whole house is only for your wedding party. It really made the atmosphere feel so full.
The food was exceptional and almost every guest has contacted us after the wedding to compliment the food, saying it was the best food they had ever received at a wedding, and we would have to agree. Some people wished it was a restaurant they could go back to – we do too!
Our whole day was smoothly run by excellent, friendly staff who go above and beyond. Our wedding co-ordinator was Cherelle, and she was so lovely and supportive in the entire process. All the staff we came into contact with were faultless.
We would highly recommend this venue to everyone. We have such special and treasured memories here.
This is the perfect setting for a romantic and intimate wedding. Every corner is simply stunning and was the perfect back drop to our day. There is so much care and attention to detail at this venue. It is also so special that the whole house is only for your wedding party. It really made the atmosphere feel so full.
The food was exceptional and almost every guest has contacted us after the wedding to compliment the food, saying it was the best food they had ever received at a wedding, and we would have to agree. Some people wished it was a restaurant they could go back to – we do too!
Our whole day was smoothly run by excellent, friendly staff who go above and beyond. Our wedding co-ordinator was Cherelle, and she was so lovely and supportive in the entire process. All the staff we came into contact with were faultless.
We would highly recommend this venue to everyone. We have such special and treasured memories here.
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Quality of the service
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Jasmine Sent on 21/05/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond - could not fault
The amount of comments from guests about the venue was incredible, the grounds, newly renovated etc but the real stars were the staff at Plum Park. Claire and her team made the day run effortlessly and really put me at ease everything was just done seamlessly and honestly really made it the best day of our lives. I could not recommend them enough for making it a truly memorable day for us but also the guestsThe amount of comments from guests about the venue was incredible, the grounds, newly renovated etc but the real stars were the staff at Plum Park. Claire and her team made the day run effortlessly and really put me at ease everything was just done seamlessly and honestly really made it the best day of our lives. I could not recommend them enough for making it a truly memorable day for us but also the guests -
Quality of the service
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Sheryl Sent on 16/03/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue and excellent service
Very grateful to Siobhan, Jonathan, Jo, Ela, Stacey, and the rest of the Plum Park team, for all their work for our October 2023 wedding. Our wedding went seamlessly thanks to all the meticulous planning that went with it, with regular meetings and updates leading up to the day. The venue was perfect, all the setup with decorations and the flow of the day went as scheduled. We could not ask for more. Because of their help we weren't stressed at all with the planning or the day itself. Our guests are also very happy and complimentary with the venue, the food, and how the day was run, as well as all the rooms and the breakfast the day after the wedding. Definitely one of our best decisions!Very grateful to Siobhan, Jonathan, Jo, Ela, Stacey, and the rest of the Plum Park team, for all their work for our October 2023 wedding. Our wedding went seamlessly thanks to all the meticulous planning that went with it, with regular meetings and updates leading up to the day. The venue was perfect, all the setup with decorations and the flow of the day went as scheduled. We could not ask for more. Because of their help we weren't stressed at all with the planning or the day itself. Our guests are also very happy and complimentary with the venue, the food, and how the day was run, as well as all the rooms and the breakfast the day after the wedding. Definitely one of our best decisions! -
Quality of the service
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Emily Sent on 02/01/20244.6 out of 5 rating4.6
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Amazing, helped to create our dream wedding day
All of the staff at Plum Park, Siobhan, Ella and Jo were amazing. So helpful and couldn't do enough for you at every point. They really made our dream winter wedding a reality. They were so experienced wanted to make everything perfect for us and always on hand to reply to queries and offer advice.
Thank you so much for everything!All of the staff at Plum Park, Siobhan, Ella and Jo were amazing. So helpful and couldn't do enough for you at every point. They really made our dream winter wedding a reality. They were so experienced wanted to make everything perfect for us and always on hand to reply to queries and offer advice.
Thank you so much for everything! -
Quality of the service
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Kara Sent on 10/10/20235 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic venue with beautiful grounds
We had our wedding at Plum Park on 30.09.23 and it was the most amazing day!
The venue and grounds are absolutely stunning. All the guests loved it. And ones that stayed remarked on how lovely their rooms were.
Siobhan is so helpful in the planning process and replies to emails super swiftly. She makes helpful suggestions and shares her thoughts and expertise.
Ella and Jo are fantastic people and they just make the day perfect from start to finish. Everyone noticed how attentive they were. They were always there in the small snippets of the day just supporting us and being kind, it was nice to see them laugh at our best man’s speech too.
The food is great too, after the food tasting me and my husband were as excited for the wedding breakfast as we were the whole day. All the guests loved the food too.
Breakfast the next day is a great touch too and a nice way to have a laugh about the day before with our nearest and dearest.
A huge thank you to all the other staff who I haven’t named who made it so fantastic for us.
Overall I cannot fault anything at Plum Park. It was just the best day!
We had our wedding at Plum Park on 30.09.23 and it was the most amazing day!
The venue and grounds are absolutely stunning. All the guests loved it. And ones that stayed remarked on how lovely their rooms were.
Siobhan is so helpful in the planning process and replies to emails super swiftly. She makes helpful suggestions and shares her thoughts and expertise.
Ella and Jo are fantastic people and they just make the day perfect from start to finish. Everyone noticed how attentive they were. They were always there in the small snippets of the day just supporting us and being kind, it was nice to see them laugh at our best man’s speech too.
The food is great too, after the food tasting me and my husband were as excited for the wedding breakfast as we were the whole day. All the guests loved the food too.
Breakfast the next day is a great touch too and a nice way to have a laugh about the day before with our nearest and dearest.
A huge thank you to all the other staff who I haven’t named who made it so fantastic for us.
Overall I cannot fault anything at Plum Park. It was just the best day!
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+11 Photos
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Quality of the service
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Suzie Sent on 30/09/20234.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Suzie & Adam 1st September 2023
Wow. Where do we start?
Plum Park Manor was absolutely incredible. There's not enough words to thank them enough.
The venue and grounds are absolutely beautiful, a dream backdrop to our day. We all felt so at home.
The whole planning process with Siobhan was so easy and she was so supportive and responsive.
Jo and Ella and their team were beyond words. An absolute credit to Plum Park. Attentive, kind and they couldn't do enough for us. The day was seamless.
Food from canapés all the way through to breakfast the next morning was delicious and service was impeccable.
It couldn't have all gone better, it was beyond our dreams.
You'd be really challenged to find a better experience and value for money elsewhere. We'd do it all again hundred times over at Plum Park.
Thank you so much Plum Park! XWow. Where do we start?
Plum Park Manor was absolutely incredible. There's not enough words to thank them enough.
The venue and grounds are absolutely beautiful, a dream backdrop to our day. We all felt so at home.
The whole planning process with Siobhan was so easy and she was so supportive and responsive.
Jo and Ella and their team were beyond words. An absolute credit to Plum Park. Attentive, kind and they couldn't do enough for us. The day was seamless.
Food from canapés all the way through to breakfast the next morning was delicious and service was impeccable.
It couldn't have all gone better, it was beyond our dreams.
You'd be really challenged to find a better experience and value for money elsewhere. We'd do it all again hundred times over at Plum Park.
Thank you so much Plum Park! X-
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+2 Photos
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Quality of the service
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