Pembroke Lodge, Richmond Park Reviews
Reviews
We're all about trust. Our community relies on honest reviews to make your big decisions easier.
Badges
-
![Ausrine]()
Ausrine Sent on 15/09/2026September Wedding 2026
We honestly can’t thank Sid and the whole team enough for everything they’ve done to make our wedding experience so special. From the very beginning, everyone has been incredibly helpful, supportive and responsive, and we’ve felt so well looked after throughout the entire process.
It makes such a difference knowing that everything is in such capable hands, and we really appreciated not only all the obvious things, but also the countless little details and behind-the-scenes work that helped everything run so smoothly.
A special thank you to Nicola as well, who was absolutely wonderful with all the last-minute admin and was always so helpful, friendly and quick to respond whenever we needed anything.
We’re genuinely so grateful to the whole team for making what can be such a stressful process feel so easy and reassuring. We couldn’t have asked for a more supportive and caring team, and we would wholeheartedly recommend the venue to anyone looking for somewhere to celebrate their wedding.
Thank you again for everything! ❤️
Anthony & Ausrine -
Jeremy Sent on 14/09/2026
This team really understand event planning! 5* plus
From beginning to end - just great! Helpful as can be and extremely supportive and professional throughout. Very accommodating with our contractors as well. Really good value for money. Really good food and wine. The terrace at Pembroke Lodge has one of the best views in London. Superb! -
-
![Josie]()
Josie Sent on 10/09/2026Gorgeous venue!
The Belvedere suite at Pembroke Lodge was the perfect setting for our wedding on a hot June Saturday! The views from the terrace are incredible and the flowers in the Pembroke Lodge grounds formed the perfect setting for our wedding photos - the wisteria was even still in bloom! The food and drink were plentiful and delicious. We want to especially thank Nelson who kept the whole day running smoothly and was so accommodating, anytime we needed him, he was there. It was a perfect day and we would highly recommend this venue! -
![Dominic]()
Dominic Sent on 08/09/2026Our wedding day
My wife and I hosted our wedding at Pembroke Lodge in the Belvedere Suite. With the help of the events team our day was a huge success, everything flowed smoothly and our guests were well cared for. The team communicated with us clearly and responsively, they were keen to assist whenever we needed guidance. -
![Yeji]()
Yeji Sent on 03/09/2026Beautiful grounds and a smoothly run wedding
We had a really lovely wedding at Pembroke Lodge and would definitely recommend the venue to other couples.
The venue itself is beautiful. I was initially worried that the gardens might look a little brown after the lack of rain, but I was pleasantly surprised on the day. The grounds were kept very well, with lovely green grass and flowers throughout the garden. It made such a beautiful backdrop for our wedding.
The wedding day itself ran very smoothly. Time absolutely flew by, but everything stayed on schedule and we felt very well looked after. Sid, the Events Manager, was particularly helpful on the day. He did a great job managing the timeline and making sure everything moved along as it should. Lucy was also very helpful in the lead up to the wedding, particularly with email communication.
The food was good and having the catering in house definitely made things much less stressful. It was lovely to have everything served warm without having to coordinate with an external caterer.
There were a couple of things during the planning process that were a little confusing. Pembroke Lodge normally serves the wedding cake in the evening, but we wanted to serve ours as the dessert instead. We were initially told this would not be a problem, but when we later confirmed the arrangements, we were told there would be an additional £8 per person charge. We felt this was quite steep for cutting and serving a cake that was not made by the venue, particularly as changing our main course to duck was £7.50 per person. We ultimately served the cake with coffee outside the meal instead, which worked perfectly well. I would recommend confirming any changes to the standard catering arrangements and associated charges early on, as there seemed to be some miscommunication around this and we ended up having two pre wedding meetings rather than one.
The other thing I would mention is the air conditioning. When I viewed the venue, I was told there would be four AC units in the dining room, and this was later revised to three. On the wedding day, there were actually only two AC units and two fans. Unfortunately, our wedding was in August and it reached around 28°C, so the dining room did get quite warm. The Russell Suite is also south facing, which certainly did not help on such a warm day. The AC units were relatively small for the size of the room and struggled to make much of a difference. I completely appreciate that nobody in London was particularly prepared for that level of heat 😅, but if you are planning a summer wedding, it is definitely something I would ask about and have a plan for.
If you are considering the Russell Suite specifically, one thing to be aware of is that the entrance is shared with cafe guests, so it is less private than the other suite at the venue. We had a few random people appearing in our photos and even had some cafe guests asking to take photos with me! 😅 It was actually quite funny and made for some memorable moments, but it is worth knowing about if privacy is important to you. The first floor, however, is for private use, so once we went upstairs after the ceremony we did not encounter any strangers.
I would also recommend thinking carefully about your guests' exit plan. We had quite a few guests struggle to get Ubers and taxis at the end of the evening, as the security at the gate would not open the gate for some of the cars. We had chartered a bus for our guests, so thankfully this worked smoothly for us. In fact, it worked a little too well as guests from another wedding at Pembroke Lodge ended up joining our bus because they were also having trouble getting transport out! 😅 Definitely have a clear plan for getting your guests home, especially if your wedding finishes later in the evening.
One thing we really appreciated was how flexible they were with our decorations. We were able to deliver our non perishable decorations the day before, and the team set everything up according to our instructions. We could then collect the decorations the day after the wedding, along with our leftover cake, which made the whole process much easier.
Overall, we had a fantastic day and were very happy with our choice of venue. There were a few communication issues during the planning process and some practical things we would recommend future couples prepare for, but none of these took away from what was ultimately probably the best day of our lives. ❤️
We would definitely recommend Pembroke Lodge. The beautiful setting, helpful staff and smooth running of the wedding made it a really enjoyable experience. Just make sure you clarify the finer details during planning, think about the weather if you are having a summer wedding, and most importantly, have a solid plan for getting everyone home at the end of the night! -
-
Lucy Sent on 31/08/2026
Incredible venue
We had the absolute best day of our lives celebrating our wedding at Pembroke Lodge! While the venue and surroundings are obviously breathtaking, the true standout is the incredible team behind it all. Every single person we worked with throughout the process was professional, warm, and deeply accommodating. We felt fully supported from our very first planning meeting right through to the end of the big day.
Getting married in the Russell Suite was pure magic. The flow between the stunning indoor setup and the beautiful outdoor spaces made the whole event feel seamless and relaxed. We couldn't have asked for a more perfect venue or a better team to trust with our special day. Highly recommend to any couple looking for a stress-free, picturesque wedding -
Did the reviews win you over?
Did the reviews win you over?