Pembroke Lodge, Richmond Park Reviews
Pembroke Lodge, Richmond Park
Richmond-upon-Thames, Surrey5.0 out of 5 rating, 1,123 reviews
5.0
1,123 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
1,123 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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User photos
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Featured
Lucy G. Sent on 16/05/20235 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An incredible wedding venue
We had our wedding at Pembroke Lodge on 12 May 2023 and it was incredible. The views are gorgeous and the photo opportunities are endless with beautiful floral and green surroundings. The team were super responsive throughout the process which is really reassuring and helpful when planning a wedding, and Nelson who ran the day was just fantastic. Every single detail was thought of and they run a really slick operation. This is essential as it meant I had a lot less to think about! They put me and my partner at ease throughout. The food and service on the day was fantastic, so many of our guests said this was the best food they’ve ever had at a wedding. Highly recommend! (Photos by Costa Weddings UK)We had our wedding at Pembroke Lodge on 12 May 2023 and it was incredible. The views are gorgeous and the photo opportunities are endless with beautiful floral and green surroundings. The team were super responsive throughout the process which is really reassuring and helpful when planning a wedding, and Nelson who ran the day was just fantastic. Every single detail was thought of and they run a really slick operation. This is essential as it meant I had a lot less to think about! They put me and my partner at ease throughout. The food and service on the day was fantastic, so many of our guests said this was the best food they’ve ever had at a wedding. Highly recommend! (Photos by Costa Weddings UK)-
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+5 Photos
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Quality of the service
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Rashel E. Sent on 21/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Venue
We could not have wished for a better wedding venue for our special day! Everyone went above and beyond to make sure our day goes perfectly without us having to worry about a single thing! A big shoutout to Nelson who was absolutely brilliant and made the day feel so calm and well thought through.
The food was delicious and all the team was so welcoming and super helpful on the day.
Thank you so much, we really really appreciate all the help!We could not have wished for a better wedding venue for our special day! Everyone went above and beyond to make sure our day goes perfectly without us having to worry about a single thing! A big shoutout to Nelson who was absolutely brilliant and made the day feel so calm and well thought through.
The food was delicious and all the team was so welcoming and super helpful on the day.
Thank you so much, we really really appreciate all the help! -
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Moe C. Sent on 20/09/20244.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A really great place, no regrets.
Pembroke Lodge was a fantastic place and my wife and myself have no regrets choosing it for our wedding venue.Pembroke Lodge was a fantastic place and my wife and myself have no regrets choosing it for our wedding venue. -
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Jennimarie I. Sent on 11/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stunning Venue
Pembroke Lodge exceeded our expectations in every way. It provided the perfect blend of elegance, charm, and top-notch service. If you’re looking for a wedding venue that offers a stunning setting, exceptional service, and an unforgettable experience, we highly recommend Pembroke Lodge. It truly made our wedding day a dream come true!Pembroke Lodge exceeded our expectations in every way. It provided the perfect blend of elegance, charm, and top-notch service. If you’re looking for a wedding venue that offers a stunning setting, exceptional service, and an unforgettable experience, we highly recommend Pembroke Lodge. It truly made our wedding day a dream come true! -
Quality of the service
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Jennie A. Sent on 05/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful wedding at Pembroke Lodge
Thank you so much for our wedding on Saturday. It really was the best day of our lives! You all played such an important part in it running smoothly and we can’t thank you enough. So many of our guests have complimented how efficient and friendly your staff were and how beautiful the venue was.Thank you so much for our wedding on Saturday. It really was the best day of our lives! You all played such an important part in it running smoothly and we can’t thank you enough. So many of our guests have complimented how efficient and friendly your staff were and how beautiful the venue was. -
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Anna A. Sent on 02/09/20244.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful venue and a delightful team
We are so glad that we decided to hold our wedding at Pembroke Lodge. Of course the venue itself is beautiful, with wonderful views and surroundings, but the stand out is the team. They guided us every step of the way, were so helpful and flexible (accommodating all sorts of food allergies/intolerances/requests, setting up our "tuck shop" and doughnut tower, and so much more). We planned the wedding ourselves, and when the day came, we were able to totally relax and not worry about anything because Nelson and the team had thought of everything and kept everything running smoothly for us. Rest assured that you and your guests will be well taken care of, in every possible circumstance. When my grandmother felt unwell at the wedding, Nelson and his team reacted quickly and professionally, ensuring she had the care she needed. We wouldn't change a thing from our wedding day, and couldn't be happier with how the day went.We are so glad that we decided to hold our wedding at Pembroke Lodge. Of course the venue itself is beautiful, with wonderful views and surroundings, but the stand out is the team. They guided us every step of the way, were so helpful and flexible (accommodating all sorts of food allergies/intolerances/requests, setting up our "tuck shop" and doughnut tower, and so much more). We planned the wedding ourselves, and when the day came, we were able to totally relax and not worry about anything because Nelson and the team had thought of everything and kept everything running smoothly for us. Rest assured that you and your guests will be well taken care of, in every possible circumstance. When my grandmother felt unwell at the wedding, Nelson and his team reacted quickly and professionally, ensuring she had the care she needed. We wouldn't change a thing from our wedding day, and couldn't be happier with how the day went. -
Quality of the service
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Hersh M. Sent on 31/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a fantastic venue - can we do it all again please?!
Pembroke Lodge was the absolute perfect wedding venue for us. The setting was gorgeous and we had brilliant weather which meant all the guests got full use of the patio (we were in Belvedere). I wouldn't have worried if it was raining though, as the cafe space would have worked well for the drinks reception too - I was just happy that we could properly enjoy the views. We provided hand fans for our guests because it was so hot though - definitely recommend that if you're anticipating a hot day!
All the staff are brilliant and gave a properly personalised service. You were never made to feel that you were just another couple in a long line of weddings taking place in the summer. We visited the venue lots of times, popping in and out to measure up and make plans over many months and it was fantastic to be able to have that access. And I love that we can go back whenever we want to visit the cafe and reminisce about the day!
The food was really delicious too (I'd say better on the day then in the tasting).
Finally, all our suppliers came directly off Pembroke's recommended supplier list and they were all brilliant too. So nice to know that they all knew the space already which made things nice and easy.
Final note, we had a bit of a fusion wedding (Indian/British) so had a baraat throught the gardens (with drums!) and a small ceremony on the patio before the official ceremony started. This all went well too! So Pembroke will help you change their standard timetable if you want :)
Thank you to the Pembroke Lodge teamPembroke Lodge was the absolute perfect wedding venue for us. The setting was gorgeous and we had brilliant weather which meant all the guests got full use of the patio (we were in Belvedere). I wouldn't have worried if it was raining though, as the cafe space would have worked well for the drinks reception too - I was just happy that we could properly enjoy the views. We provided hand fans for our guests because it was so hot though - definitely recommend that if you're anticipating a hot day!
All the staff are brilliant and gave a properly personalised service. You were never made to feel that you were just another couple in a long line of weddings taking place in the summer. We visited the venue lots of times, popping in and out to measure up and make plans over many months and it was fantastic to be able to have that access. And I love that we can go back whenever we want to visit the cafe and reminisce about the day!
The food was really delicious too (I'd say better on the day then in the tasting).
Finally, all our suppliers came directly off Pembroke's recommended supplier list and they were all brilliant too. So nice to know that they all knew the space already which made things nice and easy.
Final note, we had a bit of a fusion wedding (Indian/British) so had a baraat throught the gardens (with drums!) and a small ceremony on the patio before the official ceremony started. This all went well too! So Pembroke will help you change their standard timetable if you want :)
Thank you to the Pembroke Lodge team -
Quality of the service
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Aglaya N. Sent on 29/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brilliant venue
Pembroke Lodge is a beautiful venue in the middle of Richmond park! We had a great day on our wedding despite the fact that it rained heavily the whole day. What we loved about the venue was that it was beautiful and light inside so when our summer wedding had to be held inside last minute, we were still happy. The staff were wonderful, very helpful and responsive. I highly recommend this venue if you are looking for classy, but laid back atmosphere. If not raining there are also some beautiful spots for photos!Pembroke Lodge is a beautiful venue in the middle of Richmond park! We had a great day on our wedding despite the fact that it rained heavily the whole day. What we loved about the venue was that it was beautiful and light inside so when our summer wedding had to be held inside last minute, we were still happy. The staff were wonderful, very helpful and responsive. I highly recommend this venue if you are looking for classy, but laid back atmosphere. If not raining there are also some beautiful spots for photos! -
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Michelle H. Sent on 17/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a magnificent venue
What an amazing day we had. The staff at this venue are superb and everything was perfect.
Thanks to Nelson, Alice, Emma, Lucy and the rest of team there. Thanks so much for making our day so special.What an amazing day we had. The staff at this venue are superb and everything was perfect.
Thanks to Nelson, Alice, Emma, Lucy and the rest of team there. Thanks so much for making our day so special.-
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+2 Photos
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Grace T. Sent on 04/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The perfect day
We had the most gorgeous wedding at Pembroke Lodge in Richmond Park. Our wedding was in the Belvedere suite and we are so grateful for all the staff and Nelson for making our day so special.We had the most gorgeous wedding at Pembroke Lodge in Richmond Park. Our wedding was in the Belvedere suite and we are so grateful for all the staff and Nelson for making our day so special. -
Quality of the service
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