London Zoo (ZSL) Reviews

Reviews
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5.0 out of 5 rating
5.0
Fantastic
16 reviews
Recommended by 100% of couples
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
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Julia Sent on 01/12/20175 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you London Zoo team, from the bottom of our
'From the very first meeting with our co-ordinator, we knew this was the right venue for us.To this day, we still talk about the food that was served on the day – and I cannot tell you how many guests came up to my praising the menu – especially the vegetarians who could not believe how catered to they were. The dishes weren’t just meat-free alternatives, they were carefully crafted culinary delights. Every course was superb. I would also seriously recommend the food tasting before the event. Not only was it a great moment to share ideas and thoughts with our co-ordinator, who guided us through the whole process, we got to sample every dish, all the wine choices, and meet the chefs. It was amazing, and we were made to feel super important by the whole team too – it was a total delight – delicious food and excellent company! We were even allowed to propose ideas to the catering team about people with special dietary requirements – and, as I mentioned above – we were never made to feel anything was impossible, or too much trouble.
Planning a wedding felt like a task I would never be up to, but, thanks to our co-ordinator, her speedy responses, and the fact that she made us feel like she genuinely cared about us having the best possible day, it was a total delight. We were honestly able to sit back and enjoy the whole experience, as we just knew she was on top of everything!
Our wedding day was the best day of our lives, and we’re not going to be able to stop talking about it for a very long time… Thank you London Zoo team, from the bottom of our hearts.’'From the very first meeting with our co-ordinator, we knew this was the right venue for us.To this day, we still talk about the food that was served on the day – and I cannot tell you how many guests came up to my praising the menu – especially the vegetarians who could not believe how catered to they were. The dishes weren’t just meat-free alternatives, they were carefully crafted culinary delights. Every course was superb. I would also seriously recommend the food tasting before the event. Not only was it a great moment to share ideas and thoughts with our co-ordinator, who guided us through the whole process, we got to sample every dish, all the wine choices, and meet the chefs. It was amazing, and we were made to feel super important by the whole team too – it was a total delight – delicious food and excellent company! We were even allowed to propose ideas to the catering team about people with special dietary requirements – and, as I mentioned above – we were never made to feel anything was impossible, or too much trouble.
Planning a wedding felt like a task I would never be up to, but, thanks to our co-ordinator, her speedy responses, and the fact that she made us feel like she genuinely cared about us having the best possible day, it was a total delight. We were honestly able to sit back and enjoy the whole experience, as we just knew she was on top of everything!
Our wedding day was the best day of our lives, and we’re not going to be able to stop talking about it for a very long time… Thank you London Zoo team, from the bottom of our hearts.’ -
Quality of the service
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Jackie Sent on 01/12/20175 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had a day which we will be able to remember for
We had the most amazing day and wanted to thank all the staff, from Tara coordinating us all to the bar and waiting staff. Everyone commented on the fantastic atmosphere and how helpful everyone was. The food was excellent too. And we even managed to get the right weather!
Having the carousel in the evening gave the day that extra bit of excitement, as everyone reverted to being a big kid again - also gave us some brilliant photos as well!
We had a day which we will be able to remember for the rest of our lives and the best bit is we can always go back and visit our favourite extra guests - the meerkats!We had the most amazing day and wanted to thank all the staff, from Tara coordinating us all to the bar and waiting staff. Everyone commented on the fantastic atmosphere and how helpful everyone was. The food was excellent too. And we even managed to get the right weather!
Having the carousel in the evening gave the day that extra bit of excitement, as everyone reverted to being a big kid again - also gave us some brilliant photos as well!
We had a day which we will be able to remember for the rest of our lives and the best bit is we can always go back and visit our favourite extra guests - the meerkats! -
Quality of the service
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Kate Sent on 01/12/20175 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
We highly recommend this iconic venue, best day of
‘We were really impressed by the organisation and professionalism of all the staff at ZSL London Zoo, they are committed, friendly and experienced. Our wedding planners were more than happy to work with our ideas to make our day unique and were willing to go the extra mile to meet and exceed our expectations. The venue looked stunning, and we got some amazing photos from the day. All of our guests young and old were so happy to spend the day at the zoo, especially getting up close to the meerkats, and cocktails in the aquarium! The food was fantastic and the running of the day was seamless. We highly recommend this iconic venue, best day of our lives!’‘We were really impressed by the organisation and professionalism of all the staff at ZSL London Zoo, they are committed, friendly and experienced. Our wedding planners were more than happy to work with our ideas to make our day unique and were willing to go the extra mile to meet and exceed our expectations. The venue looked stunning, and we got some amazing photos from the day. All of our guests young and old were so happy to spend the day at the zoo, especially getting up close to the meerkats, and cocktails in the aquarium! The food was fantastic and the running of the day was seamless. We highly recommend this iconic venue, best day of our lives!’ -
Quality of the service
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Jonas Sent on 01/12/20175 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
All of our friends enjoyed the experience and we c
I want to say thanks for a memorable day. We had a great time at our wedding and the staff were stars! You allowed Jonas and I to feel all was very well looked after hence we enjoyed it all!
All of our friends enjoyed the experience and we could not be happier with it all.I want to say thanks for a memorable day. We had a great time at our wedding and the staff were stars! You allowed Jonas and I to feel all was very well looked after hence we enjoyed it all!
All of our friends enjoyed the experience and we could not be happier with it all. -
Quality of the service
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Sophie Sent on 16/02/20095 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Many, many thanks for everything that you did to make our wedding a success!
We had a wonderful time and I thought that the Mappin Pavilion looked lovely. Our guests were very impressed.
We would also like to pass on our heartfelt thanks to the event manager. He was superbly helpful and his staff were excellent. A final and very big thank you to the chef. So many people congratulated us on the quality of the food. It was excellent. And a big personal thank you to him for the wonderful cake.
We had a wonderful time and I thought that the Mappin Pavilion looked lovely. Our guests were very impressed.
We would also like to pass on our heartfelt thanks to the event manager. He was superbly helpful and his staff were excellent. A final and very big thank you to the chef. So many people congratulated us on the quality of the food. It was excellent. And a big personal thank you to him for the wonderful cake.
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Quality of the service
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Gareth Sent on 13/02/20095 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best day of our lives at London Zoo!
Thank you so much for all your help in organising the party for us, everyone we have asked has said they had a fantastic time and really enjoyed it. Rodolfo and the team were great and really helpful on the night, the chef was great and the food amazing, and you’ve been a star helping us work everything out especially with all the last minute changes! I am more than happy to be a reference for you and the team if you need it.
Thank you so much for all your help in organising the party for us, everyone we have asked has said they had a fantastic time and really enjoyed it. Rodolfo and the team were great and really helpful on the night, the chef was great and the food amazing, and you’ve been a star helping us work everything out especially with all the last minute changes! I am more than happy to be a reference for you and the team if you need it.
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Quality of the service
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Rachelle Sent on 13/02/20095 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The wedding we were hoping for
We''re going to write properly to say thank you very shortly, but in the meantime just wanted to acknowledge all your hard work which helped to make our special day what it was. We had a fantastic time - and a very enjoyable honeymoon - and are now refreshed and relaxed, if not ready to go back to work!We''re going to write properly to say thank you very shortly, but in the meantime just wanted to acknowledge all your hard work which helped to make our special day what it was. We had a fantastic time - and a very enjoyable honeymoon - and are now refreshed and relaxed, if not ready to go back to work! -
Quality of the service
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Rachelle Sent on 13/02/20095 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you so much..
everyone who came to the wedding had an amazing time, and I''m so grateful for all the hard work you put in. It''s much appreciated.everyone who came to the wedding had an amazing time, and I''m so grateful for all the hard work you put in. It''s much appreciated. -
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Jeff Sent on 10/09/20155 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had such a fantastic day
We had such a fantastic day – thank you very much to you and your colleagues for making it such a success. We had some great feedback from friends and family and we definitely enjoyed ourselves too. Thank you also for all your help in the run-up and your flexibility to accommodate for all our needs and wishesWe had such a fantastic day – thank you very much to you and your colleagues for making it such a success. We had some great feedback from friends and family and we definitely enjoyed ourselves too. Thank you also for all your help in the run-up and your flexibility to accommodate for all our needs and wishes -
Quality of the service
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Jessica Sent on 13/02/20095 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The lemur encounter was SO cute
On a more personal note - Tom and I just want to say a BIG THANK YOU to you, Paul and everyone who helped our event run so smoothly. Your team were fantastic and Paul was the perfect event manager - calm and always smiling. And thank you to you for answering all my little questions and letting me get on with planning everything myself.The mappin pavilion looked gorgeous with all the lights and lemur decorations.
On a more personal note - Tom and I just want to say a BIG THANK YOU to you, Paul and everyone who helped our event run so smoothly. Your team were fantastic and Paul was the perfect event manager - calm and always smiling. And thank you to you for answering all my little questions and letting me get on with planning everything myself.The mappin pavilion looked gorgeous with all the lights and lemur decorations.
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Quality of the service
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