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Weddings

Hanbury Manor, Marriott Hotel & Country Club Reviews

Hanbury Manor, Marriott Hotel & Country Club

Hanbury Manor, Marriott Hotel & Country Club

Ware, Hertfordshire
4.8 out of 5 rating, 31 reviews
More information

Reviews

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  • Quality of the service
    4.8 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value for money
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Badges

  • Andrew
    Andrew Sent on 30/12/2025
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Winter Wedding | December 2025

    We had our wedding in the Garden Court and were very impressed by the level of service. Saffron and Dana were fantastic. Our guests were impressed by the venue and the quality of the food.

    Everything on the day went perfectly and it was a fantastic experience.

    Hanbury Manor, Marriott Hotel & Country Club's reply:

    Hi Andrew,

    Thank you for your wonderful review. We are so pleased to hear that you enjoyed your special day with us at Hanbury Manor.

    All the best,
    Saffron and the Hanbury Team
  • Joan
    Joan Sent on 15/09/2025
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Personal touches made me smile

    Such beautiful grounds and the personal touches with the congratulations card and free glasses of bubbly made me feel so welcomed. Would highly recommend this venue
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  • Steve
    Steve Sent on 28/07/2025
    4 out of 5 rating
    • Quality of the service
      4 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value for money
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Steve & Vienna Morgan 25th July 2025

    Our wedding day was exactly what we hoped for in the Garden Court of Hanbury Manor.

    The Icing on the Cake Package meant that there was little for us to organise, with DJ (compere), fabulous bar/ wedding breakfast staff always being on hand to serve drinks and the fabulous food that we had chosen.

    The food tasting enabled us to choose from the many options within the 2025 menu and all guests have commented on the quality of food.

    Food in the evening was also very good, although the sweets in our opinion would have been nicer as self service from a cart and the gin and tonic station would have been nicer if one of the 3 bar staff served on arrival of the evening guests.

    The hotel and grounds were very well presented with even the garden staff going out of their way (Karen) to help with our garden games that we set up for the day time.

    Laura, who planned our wedding was professional, quick to respond and helped make things as seamless and stress free as possible.

    The hotel rooms were excellent, if a little tired and staff very friendly and attentive. Knowing which room the groom would be able to get ready in advance would have been nice and one less thing to organise the day of the wedding.

    The Garden court and wedding breakfast room were decorated beautifully by coral and blue and Hanbury set out clearly all guests food options and any dietary requirements.

    The following morning breakfast was excellent and our wedding party were soon placed together as they arrived throughout the morning.

    Thanks to all staff involved including Coral & Blue.

    Our wedding day was amazing, great value for money and we would highly recommend to couples considering this as an option.

    Thanks again,

    Steve and Vienna Morgan!
  • E
    Ellen Sent on 17/06/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Ellen and Max Wedding 25/05/2025

    Our wedding at Hanbury was absolutely amazing! the team at Hanbury were so efficient, especially Laura who helped us plan the wedding right from the day of booking! The team were on hand to help with anything we needed on the day and made us feel reassured and comfortable that everything was in hand. A special thank you to Dana from the bridal concierge as well for all her help on the day and days leading up. Hanbury Manor is truly a stunning venue and the team couldn't do enough for us, would highly recommend getting married here!

    One tiny criticism would be that there was no where to hang my wedding dress in the bridal suite, a small hook above the curtains would be perfect as I had to drape my dress over the wardrobe door due to the length of the train.

    Hanbury Manor, Marriott Hotel & Country Club's reply:

    Hi Ellen and Max,

    Thank you so much for your review and we are pleased to hear that you had a lovely day with us.

    All the best,
    Laura & the team at Hanbury Manor
  • J
    Jenny Sent on 15/09/2024
    4.6 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      3 out of 5 rating
    • Flexibility
      5 out of 5 rating

    A lovely venue

    We thoroughly enjoyed our wedding at Hanbury Manor and Laura and her team were very responsive. The only thing I would be rather critical of was the decor that was included in the price was next to nothing. You only got the room really included and everything else was extra. I thought this could have been made clearer on the paperwork.

    Hanbury Manor, Marriott Hotel & Country Club's reply:

    Hi Jenny,

    Thank you so much for your review and we are pleased to hear that you had a lovely day with us.

    All the best,
    The team at Hanbury Manor
  • Claire
    Claire Sent on 05/09/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Everyone at hanbury manor where very helpful and kind

    Hanbury manor is good value for money we went for icing on the cake it one of there packages
    We view other venues they where alot more money where as Hanbury Manor has I think 3 package depends on your budget .the food is very good

    Hanbury Manor, Marriott Hotel & Country Club's reply:

    Hi Claire,

    Thank you so much for your review and we are pleased to hear that you had a lovely day with us.

    All the best,
    The team at Hanbury Manor
  • A
    Asma Sent on 28/07/2024
    1 out of 5 rating
    • Quality of the service
      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Don’t Book your wedding here

    We Booked because of this site and positive reviews. I don’t like leaving bad reviews but I think other brides should know…
    We had several issues with this venue:

    1. We booked a year ago and during that time we had 3 different wedding coordinators and I had to constantly chase to get a response and even to find out who my coordinator was. We got placed with the manager Laura, for stability but this wasn’t given
    2. There were no personal touches, like if we called by phone to discuss things, they would palm us off saying people were busy and then later only, finally, respond to our chaser emails that we had phoned to escalate about in the first place
    3. They lost our items, (neon sign, portable charger, and large bridal floral arrangement) we had to chase to find out where it was as we had no response from them. Two weeks later our events manager Laura offered an apology after we chased them again, but that was all
    4. At check-in, we double-checked to see (as we had been given (not by choice) two different bookings for night before and night of the wedding), if we needed to check out and check in again. They told us that there would be no issue and we did not need to do this. On the day of the wedding, I (the Bride) got stuck outside my room as my key HAD been deactivated! I called reception from another room and let them know where I was and they confirmed the key had expired. It took 30 mins for someone to come up. When I complained about this issue they told me ‘that they didn’t know where I was’, even though we called from a room and confirmed the room number with reception
    5. There were dead bugs in our room. Manager confirmed that this is an issue they struggle with generally
    6. The night before the wedding, my room had an electrical black out. No one came up for 30+ mins and had to call again to remind them. It was 11:30pm and I’d really have liked to go to bed as I was getting married the next day. They weren’t able to find the fusebox to fix the issue for another 30 mins once they had arrived at my room
    7. We were told the wedding venue room was ready for the big day by the night before, so that we could go in and add our final touches oursevles. When doing so we found that there were stains on the sweetheart table, and other tables, and the settings/decorations weren’t right.

    The venue is lovely and on-the-day coordinators were lovely but for £230 per person plus another £3000 for the ceremony, plus another additional £600 for a wet weather option for a room we were already hiring as our dance floor is honestly not worth the stress.

    Hanbury Manor, Marriott Hotel & Country Club's reply:

    Dear Asma A.,

    Thank you for your feedback and for also allowing our General Manager to correspond with you directly a couple of weeks ago, address your concerns and ensure our resolution met with your satisfaction.

    Best regards,
    The team at Hanbury Manor Marriott Hotel & Country Club.
  • T
    Tim Sent on 29/11/2018
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    This place will forever be in our hearts.

    We had an amazing time and everyone at Hanbury Manor made it possible (special shout out to Andy for coming along on the golf buggy ride!). Poles hall looked fantastic and everyone loved the Manor. We are eagerly looking forward to seeing our video and photos.

    We look forward to returning to Hanbury on another occasion, this place will forever be in our hearts.
  • L
    Lee Sent on 12/02/2018
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Impressive Venue

    From our initial visit to Hanbury Manor, throughout the planning process and especially on the day of the wedding we were totally impressed with the venue, its setting and particularly the professionalism of the people we had the pleasure of working with. Despite it being classified as a package, we never felt constrained by certain conditions and the whole planning and actual event felt tailor made to our requirements. All our guests thought the venue beautiful, commented on how good the food was and what a perfect day they had. Despite an unfortunate accounting error a few days prior to the event which was quickly resolved, everything from start to finish went very smoothly. The success of the day was primarily down to the professionalism we experienced from Beatrice and Julia; they really seemed to care that the event turned in to our perfect day.

    We would have no qualms recommending Hanbury Manor to anyone who was thinking of holding any event at the hotel.
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