Froyle Park Reviews
Reviews
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Quality of the service 4.7 out of 5 rating4.7
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Response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value for money 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
Badges
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Featured
Jessica Sent on 19/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would get married here 1000x over
The Froyle Park team were no short of amazing. They have made the process so incredibly easy. They have a WhatsApp chat which is monitored very often and reply to your messages quickly and efficiently. They have a beautiful venue which is very good value for money and work with some amazing suppliers. The venue itself is stunning, and has incredible options for weddings. The team feel like friends, rather than suppliers. They check in and support you through the process and beyond. I would recommend them over and over. I will be sad to no longer be working with them after my wedding!!Froyle Park's reply:
Hi Jessica! Thank you so much for your wonderful review; we are so touched by your lovely words. It was a total pleasure to work with you both and your families, what a beautiful day it was!
We hope you are enjoying a wonderful honeymoon and with you a lifetime of happiness,
Kind regards,
Froyle Park Team -
Quality of the service
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Dominic Sent on 01/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a venue!
We recently got married at Froyle Park Country Estate and we were not disappointed. Our guests had the best time and the venue with its amazing character and staff set the scene for the best day of our lives. The outdoor area is phenomenal and the various rooms with beautiful ballroom will take your breath away. Go and take a look and you will fall in love with this venue - this is what happened to us and we viewed five excellent venues but Froyle Park is head and shoulders above the rest!Froyle Park's reply:
Hi Dominic,
thank you do much for your lovely review! It was our absolute pleasure to host your celebrations and we so loved getting to know you both as all your plans came together.
We wish you both a lifetime of happiness together, congratulations again,
kind regards,
Froyle Park Team -
Quality of the service
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Natalie Sent on 15/05/20263 out of 5 rating3.0-
Quality of the service 2 out of 5 rating2.0
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Response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Our wedding day
The venue is undoubtedly stunning. It captures phenomenal pictures.
The day was beautiful and it was clear that our friends and family thought the same.
As experiences go, it’s a split one. Many of the staff were very hospitable, but there are clear areas they can improve.
There biggest downfall is there communication. The moment up to signing the contract for the day was epic with constant support. The rest of the year felt transactional with comms only when payments were due.
Up to the day we had to ask for meetings where as I think it could be more forthcoming to put minds at ease.
There was communication that we would receive an email the day before. We had to ring at midday and ask for this. By arrival of 3pm we had still not received it, no one greeted us and it felt awkward as another wedding was happening.
I asked if I had missed anything by not having the email and they said no. I was let into the hideaway but then again had to ask to get into each of the room. Little I know but these little things you’re chasing is not what you want to do.
We left for some food locally and when we got back our key codes didn’t work so again having to ask for entry.
The next morning we had been told that Kalm would be in or one of the team would to collect the wine and all the set up stuff we had from the hideaway at 8am. This was a consistent time throughout planning. The grooms party arrived at 10am and had to move everything. Regardless whether this is the caterer or Froyle, we were informed the team would have it covered and the wine should have been in the fridge earlier etc.
I was also told by one of the team not to panic - not Tash that we have loads of time as I asked when she came in at 8.30am with breakfast pastries.
She also said the honeymoon suite was not used last night and we could go anytime we wanted before 10.30am as agreed.
I got the hairdressing team and make up artists ready and called to Tash at 9am and said we were ready and she said they weren’t. I said you have to be as they have all packed and were ready to move. They did assist as we said we have to as wasting time and so we did which meant the cleaners were still doing the honeymoon suite when we went in. I just wanted to be up there so I understand we pushed this but the comms was an issue on Froyles behalf and it felt messy. This did mean photos were rushed more than I would have liked.
The day was great overall… there was a later issue with the band not setting up easily and our event organiser told us eventually but I still felt this could have been solved by Froyle/ there way of connecting music systems could be much easier.
The late night security take over felt like a contractor. Very abrupt/ not friendly to guests and didn’t even end our last song they just turned on the lights and cut the last song. That should have been Froyle not a security team.
The lights in the room and hallway (new and apparently add ambiance but we never saw these on) we also had to ask to be dimmed even though we mentioned this twice on calls prior to the day.
There are other things but I am told that is on the caterer and not Froyle.
As I have shared, I don’t think there is anything that I wouldn’t expect from anyone else as a supplier of a venue in the wedding industry. These things are going to happen. It just felt the drive is more to be a venue that is a winner of all the awards yet negating the important part.
Every one will have its flaws but I do believe they over communicate more than they deliver and we had to chase as bride and groom far more than we should have.
Would it change our mind if we were doing it all again.
Probably not, the venue was exactly what we wanted, and the day was incredible, we know that little things would crop up as with any big event. However, the things that were the bigger issues were the stuff we were told would happen and we would get and then we had to keep chasing or we didn’t receive which was really sad and disappointing.
Overall, the venue was what we wanted and all of our guests were in awe of the venue and surroundings and none of our guests were aware of the issues which is what you want for a wedding day.
If these things can be tweaked / improved upon then this is a great venue to use.
Froyle Park's reply:
Dear Natalie,
Thank you for taking the time to leave such a detailed review and for choosing Froyle Park for your wedding day.
We’re delighted to hear that you and your guests loved the venue and surroundings, and that your day was ultimately such a special and memorable occasion.
At the same time, we sincerely apologise for the areas where communication and coordination did not meet expectations. We appreciate your honest feedback regarding the lead-up to the wedding, arrival experience and elements of the day itself. Your comments have been shared with the team, as we are always looking at ways to improve the experience for our couples.
Whilst we are pleased to hear that your guests were unaware of any issues and that the day itself was incredible overall, we recognise there are lessons for us to take from your feedback to ensure a smoother experience moving forward.
Thank you again for your constructive comments and we wish you both a lifetime of happiness together.
Warm regards,
The Froyle Park Team -
Quality of the service
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Beth Sent on 05/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect venue
We got married here recently and had a wonderful day. The venue is absolutely stunning with so many ceremony options. We got so lucky with the weather so we’re able to use the beautiful outdoor space for our drinks reception which we weren’t expecting. Staff were friendly and incredibly responsive and helpful from looking round through to the end of our wedding. We had no issues with the sound limiter in the ballroom and the rooms for our family to stay in were a great bonus!-
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+4 Photos
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Quality of the service
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Hind Sent on 08/02/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cannot recommend enough.
I absolutely loved Froyle park. The indoor and outdoor spaces at the venue are phenomenal. So beautiful and breathtaking. I couldn’t stop hearing compliments all day!! The venue has an absolute wow factor.
I cannot fault the service, the staff are attentive and so responsive. From the moment I booked my initial viewing to post wedding. I love the team and they are so available and caring. They facilitate the whole registry and interviews which help the day run smoothly.
Logistically, Froyle park has lots of services. Getting ready spaces, parking and indoor/outdoor. They have everything you need for a smooth running day!
If you want a wedding which people will never forget - absolutely go ahead with Froyle park!Froyle Park's reply:
Hi Hind,
thank you so much for your wonderful review! We are so thrilled to hear you found the process smooth and enjoyed your special day so much!
We hope you both have memories to treasure and wish you every happiness for the future,
Congratulations again,
Froyle Park Team -
Quality of the service
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Melissa Sent on 21/12/20254.4 out of 5 rating4.4
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Quality of the service 4 out of 5 rating4.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
A dream winter wedding!
We recently had our winter wedding at Froyle Park after a few years of planning. We had some concerns after reading other reviews, especially on the sound limiter, heating and other slight restrictions. I’d like to assure potential customers that we had no issues and the sound was absolutely fine (we had a two piece band/DJ). We had the best day and we believe if you research, ask questions and read the t&c’s in detail you should have no surprises and no issues. Tasha was extremely helpful pre wedding and also on the day! We had the most perfect day and had so many compliments from guests on the beauty of the venue.Froyle Park's reply:
Hi Melissa,
thank you for your kind review. We are delighted that you both enjoyed your celebrations so much and that Tasha was so helpful (she will be thrilled to hear this). It's wonderful to hear that our new sound system put your mind at ease and had your dancefloor nice and busy!
We wish you every happiness for the future,
Kind regards,
Froyle Park Team -
Quality of the service
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Sherry Sent on 14/12/20254 out of 5 rating4.0-
Quality of the service 4 out of 5 rating4.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Best Wedding Ever
Our wedding day at Froyle Park was amazing from start to finish. There were no hitches it was a perfectly seamless day. Our guests were so impressed with the beautiful venue. Those who stayed over were wowed by the stunning rooms. We slept so comfortable! Thanks to the team at Froyle Park who were patient with us throughout the wedding process!! Cannot fault the venue. If you have the budget and want to WOW factor book Froyle Park!Froyle Park's reply:
Hi Sherry,
thank you for taking the time to leave us this lovely review. It was our absolute pleasure to host your celebrations and meet all your friends and family; what a glorious day it was!
Wishing you health and happiness for the future,
kind regards,
Froyle Park Team -
Quality of the service
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Imran Sent on 11/12/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can’t recommend enough!
Our wedding at Froyle Park Country Estate was honestly magical from start to finish. The place looks amazing in photos but feels even better in person, and it created the perfect backdrop for the whole day. The staff were super helpful and always on hand, making sure we had everything we needed so we could just enjoy ourselves without worrying about a thing.
All day long our guests kept coming up to us saying it was the best wedding they had ever been to, which made it feel even more special. We walked away with the happiest memories and couldn’t have asked for a better place to celebrate. Froyle Park really helped make our day unforgettable.Froyle Park's reply:
Hi Imran,
thank you so much for your kind words! It's truly special to hear that your guests enjoyed the day so much too. It was our pleasure to be the setting for your special day and we wish you a lifetime of happiness for married life!
Kind regards,
Froyle Park Team -
Quality of the service
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Alina Sent on 06/12/20254 out of 5 rating4.0
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Quality of the service 4 out of 5 rating4.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Alina &Dipendra’s wedding
We both fell in love with the venue instantly, great staff , great value for money and all our guests had incredible night. Thanks to Froyle Park and the team !Froyle Park's reply:
Hi Alina!
thank you so much for your kind review and for sharing your photos; how beautiful! We adored hosting your celebrations, it's fantastic to hear you both enjoyed the day so much.
Please do send us over your gallery if you'd be happy for us to share your day as we'd love to do this!
Wishing you much happiness for the future,
kind regards,
Frotye Park Team -
Quality of the service
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Chloe Sent on 05/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chloe and Daniel
From the moment we visited the venue to the running up tot the big day to on the big day Froyle park was ever so helpful with all the questions we had with even finer details to the accommodation for the guests.
They were amazing with the support with prompt email responses to answering the phones with answers that I had thought might be silly but they were very professional.Froyle Park's reply:
Hi Chloe,
thank you for taking the time to leave us a review; it really means so much to us. It was our our pleasure to be the setting for your big day and it's wonderful to hear your found the planning process smooth too (there are truly no silly questions!)
Wishing you and Daniel every happiness for the future,
kind regards,
Froyle Park Team -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?