Dovecliff Hall Hotel Reviews

Dovecliff Hall Hotel
Burton upon Trent, Staffordshire5.0 out of 5 rating, 24 reviews
5.0
24 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
24 reviews
99% recommend it
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Quality of the service 5 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges




+33
User photos

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Featured
Beth Sent on 20/11/20245 out of 5 rating-
Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best day of our lives!!
We had our wedding reception at Dovecliff Hall Hotel on 5th October 2024 and from the moment went to view the venue we knew it was the one.
It held such a warm feeling when we stepped in with a beautiful staircase, beautiful reception room and even better views.
Bianca and Jordan were very accommodating from start to finish and answered any questions we had.
We had the recommended dance floor company for DJ and dance floor, and Andy who was the pianist when our guests arrived for drinks and canapés.
The food was 5* and everyone is still talking about it to this day! Even accommodated for the children / dietary requirements and nothing was too much trouble.
The staff and bar staff were perfect and welcoming and nothing was too much trouble for them either.
Rooms were perfect and comfortable and breakfasts the next morning was spot on too! There was also no rush to get out the next day, we had breakfast at ease with our guests and packed up the car and rooms.
It couldn’t have been any better or beautiful and we felt so lucky to have our wedding here.
If you are thinking of taking a look around do not hesitate as you will be in safe hands from the get go!
Picturesque views and just on the whole the best venue!
We can’t wait to return for anniversaries, afternoon teas and Sunday dinners!
Thank you again team, especially Jordan! You’re one in a million and Dovecliff are very lucky to have you! ⭐️⭐️⭐️⭐️⭐️We had our wedding reception at Dovecliff Hall Hotel on 5th October 2024 and from the moment went to view the venue we knew it was the one.
It held such a warm feeling when we stepped in with a beautiful staircase, beautiful reception room and even better views.
Bianca and Jordan were very accommodating from start to finish and answered any questions we had.
We had the recommended dance floor company for DJ and dance floor, and Andy who was the pianist when our guests arrived for drinks and canapés.
The food was 5* and everyone is still talking about it to this day! Even accommodated for the children / dietary requirements and nothing was too much trouble.
The staff and bar staff were perfect and welcoming and nothing was too much trouble for them either.
Rooms were perfect and comfortable and breakfasts the next morning was spot on too! There was also no rush to get out the next day, we had breakfast at ease with our guests and packed up the car and rooms.
It couldn’t have been any better or beautiful and we felt so lucky to have our wedding here.
If you are thinking of taking a look around do not hesitate as you will be in safe hands from the get go!
Picturesque views and just on the whole the best venue!
We can’t wait to return for anniversaries, afternoon teas and Sunday dinners!
Thank you again team, especially Jordan! You’re one in a million and Dovecliff are very lucky to have you! ⭐️⭐️⭐️⭐️⭐️-
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+3 Photos
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Quality of the service
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Brydie Sent on 06/02/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our wedding
I cannot thank Dovecliff Hall Hotel enough for everything they did to make our dream wedding! Jordan has been amazing from start to finish! Herself and and Luke made everything run so smoothly on the day! Nothing was too much effort, you were happy to help with everything that was asked and it was like you was there as a friend not just a coordinator. I've had numerous comments from my bridesmaids and guests about how helpful you were and how you made everything stress free! Thankyou so much! And to all the staff at the hotel we've had an amazing experience! Everyone has commented on how lovely the food was too it was just a dream from beginning to end! Thankyou so so much for making our dreams come true!!I cannot thank Dovecliff Hall Hotel enough for everything they did to make our dream wedding! Jordan has been amazing from start to finish! Herself and and Luke made everything run so smoothly on the day! Nothing was too much effort, you were happy to help with everything that was asked and it was like you was there as a friend not just a coordinator. I've had numerous comments from my bridesmaids and guests about how helpful you were and how you made everything stress free! Thankyou so much! And to all the staff at the hotel we've had an amazing experience! Everyone has commented on how lovely the food was too it was just a dream from beginning to end! Thankyou so so much for making our dreams come true!! -
Quality of the service
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Emma Sent on 03/02/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The wedding we always wanted
We approached The Dovecliff to host our Vow renewal to celebrate 20 years and from the very first meeting they were extremely professional and open to making the day completely personal and bespoke to us. We had numerous meetings with no time restraints on chatting ideas through. They accommodated our guests very well and welcomed them brilliantly, many coming from overseas, with lots of different arrival and departure dates and time and last minute changes. None of this phased the team there and it was all just handled superbly. They hosted a beautiful meal the evening before our ceremony, making changes to the menu where we asked. On the day of our 'Rewed' they were simply incredible. They liaised with the suppliers, the timings were on point. The staff on the day were simply amazing, so efficient, they found the wavelength of our guests and had a great rapport with all of them. We can not thank them enough. If you are looking for a venue for any occasion then this is the one!We approached The Dovecliff to host our Vow renewal to celebrate 20 years and from the very first meeting they were extremely professional and open to making the day completely personal and bespoke to us. We had numerous meetings with no time restraints on chatting ideas through. They accommodated our guests very well and welcomed them brilliantly, many coming from overseas, with lots of different arrival and departure dates and time and last minute changes. None of this phased the team there and it was all just handled superbly. They hosted a beautiful meal the evening before our ceremony, making changes to the menu where we asked. On the day of our 'Rewed' they were simply incredible. They liaised with the suppliers, the timings were on point. The staff on the day were simply amazing, so efficient, they found the wavelength of our guests and had a great rapport with all of them. We can not thank them enough. If you are looking for a venue for any occasion then this is the one!-
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+3 Photos
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Quality of the service
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Leigh Sent on 25/01/20254.2 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 3 out of 5 rating
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Professionalism 4 out of 5 rating
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Value for money 4 out of 5 rating
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Flexibility 5 out of 5 rating
Hakes wedding
We had our wedding back here in June, the day was amazing as was the venue, all our guests and ourselves enjoyed the food, everything was on time with no real waiting. To be 100% honest the original wedding coordinator wasn't brilliant with keeping in touch until last minute, nearer to the time the person changed to Jordan who couldn't have done any more for us if she tried, she was so well organised and brilliant on the day with the planning etc.We had our wedding back here in June, the day was amazing as was the venue, all our guests and ourselves enjoyed the food, everything was on time with no real waiting. To be 100% honest the original wedding coordinator wasn't brilliant with keeping in touch until last minute, nearer to the time the person changed to Jordan who couldn't have done any more for us if she tried, she was so well organised and brilliant on the day with the planning etc. -
Quality of the service
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Catherine Sent on 08/01/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding 2024
We had an amazing wedding day at Dovecliff Hall Hotel. On our first visit, we fell in love with the gorgeous staircase as you walk in, the beautiful observatory, the spacious bedrooms and in particular the scenic grounds. It was the perfect size for our wedding party and provided exclusivity which ticked all the boxes for us.
The staff were friendly and attentive, both on the day and throughout the planning process. Bianca, in particular, was incredibly helpful, guiding us every step of the way and always quick to answer any questions we had. On the day, we were made to feel relaxed and comfortable knowing that everything was taken care of by the amazing team.
We would certainly recommend Dovecliff Hall Hotel!
We had an amazing wedding day at Dovecliff Hall Hotel. On our first visit, we fell in love with the gorgeous staircase as you walk in, the beautiful observatory, the spacious bedrooms and in particular the scenic grounds. It was the perfect size for our wedding party and provided exclusivity which ticked all the boxes for us.
The staff were friendly and attentive, both on the day and throughout the planning process. Bianca, in particular, was incredibly helpful, guiding us every step of the way and always quick to answer any questions we had. On the day, we were made to feel relaxed and comfortable knowing that everything was taken care of by the amazing team.
We would certainly recommend Dovecliff Hall Hotel!
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Quality of the service
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Rebecca Sent on 30/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding Day
We had the most amazing wedding day at Dovecliff Hall. We fell in love with the building and the grounds, and the exclusive use was the icing on the cake! Having only our guests using the hotel rooms was amazing and the family breakfast altogether the next morning really added that extra special touch. The day itself was absolutely superb! The staff were so friendly and accommodating throughout the whole process. We would definitely recommend Dovecliff Hall as a brilliant wedding venue! Thank you for everything, Mr and Mrs Fryer xxWe had the most amazing wedding day at Dovecliff Hall. We fell in love with the building and the grounds, and the exclusive use was the icing on the cake! Having only our guests using the hotel rooms was amazing and the family breakfast altogether the next morning really added that extra special touch. The day itself was absolutely superb! The staff were so friendly and accommodating throughout the whole process. We would definitely recommend Dovecliff Hall as a brilliant wedding venue! Thank you for everything, Mr and Mrs Fryer xx -
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Amanda Sent on 29/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our wonderful Wedding Day
The whole experience from start to finish was a joy. The team were friendly and professional, accommodating with our thoughts and ideas, and nothing was too much trouble. Communication was easy - it was prompt and efficient throughout.
The venue is perfect, the food was delicious and it's your's to enjoy with your family and friends throughout your stay.
We can't recommend it highly enough, our wedding was simply perfect!The whole experience from start to finish was a joy. The team were friendly and professional, accommodating with our thoughts and ideas, and nothing was too much trouble. Communication was easy - it was prompt and efficient throughout.
The venue is perfect, the food was delicious and it's your's to enjoy with your family and friends throughout your stay.
We can't recommend it highly enough, our wedding was simply perfect! -
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Paris Sent on 26/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding day
Our wedding day was amazing i wish i could do it all over again. Dovecliff hall were very helpful and always got back to me on the same day when leading up to the wedding.
All the staff were so lovely and the wedding day just went smoothly thanks to the staff.
The weather wasn't looking good but as soon as the sun came out they had all ready moved the reception drinks outside before me even asking.
Luckily it didn't rain until the night.
Dovecliff hall is a beautiful venue, very clean and all the food was lovely.
I'm glad a chosen this venue for my wedding.
Our wedding day was amazing i wish i could do it all over again. Dovecliff hall were very helpful and always got back to me on the same day when leading up to the wedding.
All the staff were so lovely and the wedding day just went smoothly thanks to the staff.
The weather wasn't looking good but as soon as the sun came out they had all ready moved the reception drinks outside before me even asking.
Luckily it didn't rain until the night.
Dovecliff hall is a beautiful venue, very clean and all the food was lovely.
I'm glad a chosen this venue for my wedding.
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Quality of the service
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Daniel Sent on 22/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely Amazing Experience
Wow, what a venue! The venue itself is a lovely place to get married with plenty of places for great photos. The food we had on the wedding breakfast and on the evening was amazing and tasted delicous. The best thing about getting married here, however, was the staff. Leading up to the day the wedding coordinators were super helpful and answered every single query we had (no matter how small or silly). Then on the day the staff were so attentive and ensured that everything ran like clockwork. Everyone was just so lovely to us and really added to our experience.Wow, what a venue! The venue itself is a lovely place to get married with plenty of places for great photos. The food we had on the wedding breakfast and on the evening was amazing and tasted delicous. The best thing about getting married here, however, was the staff. Leading up to the day the wedding coordinators were super helpful and answered every single query we had (no matter how small or silly). Then on the day the staff were so attentive and ensured that everything ran like clockwork. Everyone was just so lovely to us and really added to our experience. -
Quality of the service
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Emma Sent on 22/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
It was such an easy place to plan our wedding, no fuss and everything done easily. We had a super day. The only criticism is the bar, maybe on functio
Such a magical day and everything went well apart from the bar queue, would definitely recommend to other peopleSuch a magical day and everything went well apart from the bar queue, would definitely recommend to other peopleDovecliff Hall Hotel's reply:
Thank you both so much for your kind words. It was a pleasure looking after you both and your guests.
I would like to just mention however in regards to your comments about the bar having queues as this was only due to 70 additional guests turning up unexpectedly which then made our total guests numbers on the evening increase up to 190 which is well over our capacity. Our bar operates on a maximum of 120 people and on these numbers the bar runs smoothly and efficiently. Unfortunately having an extra 70 guests over the capacity of our 120 meant a build up of queues, undue stress to our bar staff and team which was certainly not ideal as we pride ourselves on our service delivery but this was not possible on this occasion due to the numbers being exceeded.
I did speak to yourself about this and could do nothing about these surprise additional guests apart from try to accommodate them which is what we did so a build up of queues were inevitable.
In addition due to the waiting time I also gave free glasses of wine and bottles of beer to your guests in the queue as one thing I hate is queues and on a normal basis this certainly does not happen. We always go above and beyond which is what we did on this occasion.
Kind Regards
Luke Gregory
Operations Manager -
Quality of the service
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