Dorfold Hall Reviews

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+30 User photos

• Tom B. Sent on 07/01/2024
  1.4 out of 5 rating

  1.4
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    1.0
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    2.0
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  Overall a disappointing experience

  Unfortunately, we had a disappointing experience with Dorfold. Don't get me wrong, the venue itself is stunning which is why we picked it in the first place. It has the potential of being an all-round great venue, having such beautiful buildings and gardens. However, we were let down by the inflexibility, lack of clear information and at times poor communication from the Dorfold staff. For example, there was no wedding the day before ours and when booking the venue, we were told that we would be able to get early access if this was the case. Our wedding was at 2pm and the staff wouldn't let us check-in earlier in order for family to simply drop their overnight bags into the room to avoid having to do this during the wedding, which seemed unfair to us. Not only this, but one of the wedding coordinators had informed my parents that they could get access to the room but then later changed her position shortly before the ceremony was starting. My mum was left waiting outside the room for 15 mins right before the ceremony was due to start, panicking and stressing about what to do. This is not how my mum had envisaged the start to the wedding and I was deeply disappointed when I learnt of this.
  
  We had sadly experienced another incident of miscommunication by the Dorfold staff the day before the wedding. We had been told that a wedding coordinator would meet us at the venue the day before when we were scheduled to drop off various items for the wedding day set-up. However, when we arrived, we were told that the wedding coordinator wasn’t working that day and wasn't available to help us which seemed very odd. We then bumped into her at the venue showing another potential couple around. She was clearly embarrassed that we had seen her however no apology or explanation was offered. This was far from the high-quality service we expected when choosing Dorfold as our venue.
  
  If you are choosing this venue, I would highly recommend you go around the venue and take photos of everything. They took our security deposit for extremely trivial things, with very high prices for replacements. We disputed these but were rudely told that they simply disagreed with our position and didn’t provide evidence for the high-cost replacements. I’m going to leave it here as it makes me upset writing this. To all those getting married, our wedding day was great, don’t worry too much about the small or material things, we still had a great day because all our family and friends made it so special. I just wanted to write this to let potential couples aware of our experience at this venue. Love wins xxx

  Unfortunately, we had a disappointing experience with Dorfold. Don't get me wrong, the venue itself is stunning which is why we picked it in the first place. It has the potential of being an all-round great venue, having such beautiful buildings and gardens. However, we were let down by the inflexibility, lack of clear information and at times poor communication from the Dorfold staff. For example, there was no wedding the day before ours and when booking the venue, we were told that we would be able to get early access if this was the case. Our wedding was at 2pm and the staff wouldn't let us check-in earlier in order for family to simply drop their overnight bags into the room to avoid having to do this during the wedding, which seemed unfair to us. Not only this, but one of the wedding coordinators had informed my parents that they could get access to the room but then later changed her position shortly before the ceremony was starting. My mum was left waiting outside the room for 15 mins right before the ceremony was due to start, panicking and stressing about what to do. This is not how my mum had envisaged the start to the wedding and I was deeply disappointed when I learnt of this.
  
  We had sadly experienced another incident of miscommunication by the Dorfold staff the day before the wedding. We had been told that a wedding coordinator would meet us at the venue the day before when we were scheduled to drop off various items for the wedding day set-up. However, when we arrived, we were told that the wedding coordinator wasn’t working that day and wasn't available to help us which seemed very odd. We then bumped into her at the venue showing another potential couple around. She was clearly embarrassed that we had seen her however no apology or explanation was offered. This was far from the high-quality service we expected when choosing Dorfold as our venue.
  
  If you are choosing this venue, I would highly recommend you go around the venue and take photos of everything. They took our security deposit for extremely trivial things, with very high prices for replacements. We disputed these but were rudely told that they simply disagreed with our position and didn’t provide evidence for the high-cost replacements. I’m going to leave it here as it makes me upset writing this. To all those getting married, our wedding day was great, don’t worry too much about the small or material things, we still had a great day because all our family and friends made it so special. I just wanted to write this to let potential couples aware of our experience at this venue. Love wins xxx
• Philip S. Sent on 08/08/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Luxury Wedding Venue

  A simply incredible venue with unprecedented staff.
  
  If you're looking for a Luxury wedding venue with people who genuinely care about your wedding day, look no further.
  
  6*

  A simply incredible venue with unprecedented staff.
  
  If you're looking for a Luxury wedding venue with people who genuinely care about your wedding day, look no further.
  
  6*
• The M. Sent on 08/07/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Super Venue and Staff

  Incredibly professional, beautiful grounds and site, wonderful staff and a joy to be a part of the day,

  Incredibly professional, beautiful grounds and site, wonderful staff and a joy to be a part of the day,

  Dorfold Hall's reply:

  Thank you so much for your lovely review, we love working with you too and can't wait to have you back with us in the future!
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• Phoebe C. Sent on 17/05/2022
  5 out of 5 rating

  5.0
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    5.0
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  Breathtaking venue and amazing staff

  I’ve had the pleasure of attending a number of weddings at Dorfold. The warmth and hospitality of the team are second to none. They can’t do enough for you, and treat every wedding with such personal and individual attention to detail.
  The grounds are just breathtaking, with so many areas to explore. One of the personal highlights is the gorgeous purpose designed ‘dressing room’ for the bridal party. It’s absolutely perfect for getting the bridal party ready, whilst over looking the grounds.
  I cannot recommend enough

  I’ve had the pleasure of attending a number of weddings at Dorfold. The warmth and hospitality of the team are second to none. They can’t do enough for you, and treat every wedding with such personal and individual attention to detail.
  The grounds are just breathtaking, with so many areas to explore. One of the personal highlights is the gorgeous purpose designed ‘dressing room’ for the bridal party. It’s absolutely perfect for getting the bridal party ready, whilst over looking the grounds.
  I cannot recommend enough

  Dorfold Hall's reply:

  Thank you Phoebe for your kind words. We equally always welcome having you with us at Dorfold! Your ability to make our brides in particular feel at ease the morning of the wedding is uncanny!
  
• Richard B. Sent on 16/05/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Who could ask for more?

  We love working with Dorfold, lovely venue, great staff, stunning location...who could ask for more!?

  We love working with Dorfold, lovely venue, great staff, stunning location...who could ask for more!?

  Dorfold Hall's reply:

  Thank you Richard! We do strive to give each and everyone of our couples a unique environment for a truly unique day!
• Jo Bradbury Sent on 16/05/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Dorfold Hall Review

  I have photographed the most beautiful weddings at Dorfold Hall, always a joy to work at, warm welcoming staff, an exquisite location, and the utmost professionalism every time. An absolute gem of a wedding venue xxx

  I have photographed the most beautiful weddings at Dorfold Hall, always a joy to work at, warm welcoming staff, an exquisite location, and the utmost professionalism every time. An absolute gem of a wedding venue xxx

  • +2 Photos

  Dorfold Hall's reply:

  Jo has been working with us since we hosted our first weddings in 2017. Working alongside her is a privilege. We value her opinion immensely as she has witnessed our evolution over the years as we have continuously to strive to grow and improve year on year!
  Thank you Jo for your support!
• Ewer R. Sent on 15/05/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Exquisite Cheshire Wedding Venue

  Set in the most beautiful rolling Cheshire countryside, Dorfold Hall truly is a dream come true. The attention to detail, the architecture and the whole vibe is loaded with style and refinement, yet relaxed and individual.
  They know how to bring a team of suppliers together to provide the best day for the couples who choose Dorfold for their wedding.
  A pleasure to work with each time we provide flowers in this dream venue.

  Set in the most beautiful rolling Cheshire countryside, Dorfold Hall truly is a dream come true. The attention to detail, the architecture and the whole vibe is loaded with style and refinement, yet relaxed and individual.
  They know how to bring a team of suppliers together to provide the best day for the couples who choose Dorfold for their wedding.
  A pleasure to work with each time we provide flowers in this dream venue.

  Dorfold Hall's reply:

  Our attention to detail together with creating an elegant backdrop with incomparable architecture both historical and contemporary makes for a carefully curated experience... having our suppliers appreciate and understand how we have evolved and continue to aspire to evolve means everything.
• Dj Coast2Coast Sent on 13/05/2022
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
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    5.0 out of 5 rating
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    5.0 out of 5 rating
    5.0

  Dream venue, dream team!

  I have DJed at Dorfold on many occasions now and it’s one of my absolute favourites. The staff are fantastic, the set up is top quality and I’ve never had any problems with sound here. It’s been recently refurbished with a perfectly kitted out room to host a top wedding in. It’s absolutely stunning inside and out - an absolute must see if you’re looking for a high quality wedding venue 🙌🏽🙌🏽 Plenty of 22/23 weddings here which I can’t wait to be part of 🙌🏽🙌🏽

  I have DJed at Dorfold on many occasions now and it’s one of my absolute favourites. The staff are fantastic, the set up is top quality and I’ve never had any problems with sound here. It’s been recently refurbished with a perfectly kitted out room to host a top wedding in. It’s absolutely stunning inside and out - an absolute must see if you’re looking for a high quality wedding venue 🙌🏽🙌🏽 Plenty of 22/23 weddings here which I can’t wait to be part of 🙌🏽🙌🏽

  Dorfold Hall's reply:

  Your enthusiasm is infectious! We use a bespoke sound system (Funktion One) tailored to provide the best sound experience for our musicians and guests.
  See you very soon.
• Holly W. Sent on 29/03/2022
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
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    4.0 out of 5 rating
    4.0

  Beautiful venue and fabulous staff

  Dorfold Hall has a stunning old house juxtaposed against new build reception facilities that are accommodating, flexible and opulent. We were made to feel exceptionally welcome, guided through our planning process and had an absolutely wonderful weekend. Zoe is a fantastic organiser and Ceska who is new to the team also did a fabulous job over the entire weekend.

  Dorfold Hall has a stunning old house juxtaposed against new build reception facilities that are accommodating, flexible and opulent. We were made to feel exceptionally welcome, guided through our planning process and had an absolutely wonderful weekend. Zoe is a fantastic organiser and Ceska who is new to the team also did a fabulous job over the entire weekend.

  Dorfold Hall's reply:

  Thank you for such a wonderful review Holly and Jez! I have loved working with you in the planning of your wedding. The day you put together had so many personal elements that were all clearly well thought out and meant a lot to you both. In turn you ensured each and every single guest had a splendid and fun day. You've been such a joy to work with and I am thrilled that you enjoyed your weekend at Dorfold so much.
• Jenny S. Sent on 14/05/2022
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
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  Great Venue!

  I love working with Dorfold - it is a great venue which offers couples a versatile and flexible event space.
  
  The team are great and really easy to work with. I would highly recommend!

  I love working with Dorfold - it is a great venue which offers couples a versatile and flexible event space.
  
  The team are great and really easy to work with. I would highly recommend!

  Dorfold Hall's reply:

  Thank you Jennifer! We love working with you at Dorfold. You instantly become one of the team and are always a dream to work with. We can't wait to welcome you back very soon!

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