Crabwall Manor Hotel & Spa Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
46 reviews
Recommended by 92% of couples
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Quality of the service 4.6 out of 5 rating4.6
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Response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value for money 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
Badges
+23
User photos
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Featured
Miss Sent on 15/06/20264.6 out of 5 rating4.6-
Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of my life!
From start to finish this venue was the best. When we viewed it in October 2025 we knew straight away we wanted to have our wedding here. The staff are friendly and will do absolutely all they can to make you and your guests happy.
We were giving amazing reccomendations for suppliers for flowers, cake and dj. Which we used all of them. Every detail was thought of the venue dresser suzanne met with us and went through our vision and absolutely blew us away when we first saw what she had created. My bouquet and button holes, to the table centre pieces and flowers around the ve ue just added that extra touch of detail.
From the ceremony to the reception everything rang like clockwork. Sarah our event coordinator and manager was outstanding. She layed the tables out just how i had invisioned. Kept myself and my husband hydrated all day. Made sure we knew where and what to do at every stage. It wasnt like having staff there, we felt as though one of our friends/guests was helping organise it as thats how friendly she was to us. Even when we had a few unruly guests they were dealt with and didnt disrupt the day.
From the bottom of our hearts we truely want to thank not only crabwall events team and the amazing team of suppliers but especially Oana who came in at the last minute, kept it all professional and organised. Helped us with difficult decisions, was available to discuss anything with on the phone, very responsive to every email and just was outright the best fit for us as a couple to help us plan and organise our special day.
The venue itself is picturesque, we used the conservatory for our ceremony and reception due to the light from the large windows and the beautiful views across the gardens and countryside. It has many beautiful places to sneak away and have our couple photos which we did. The rooms were lovely, very comfortable beds. The master suit for our wedding night was very spacious and we had a lovely bath and shower in there. Every room was reported back to me as being clean and tidy-
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+5 Photos
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Quality of the service
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Nicole Sent on 26/05/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A day we will never forget
We recently had our wedding at Crabwall Manor and honestly, we will never ever get over how perfect the day was. From start to finish, everything went exactly as planned, and any little issues that came up were resolved immediately without us even needing to worry. Every single guest commented on how amazing the whole day was!
The venue itself is absolutely stunning – the beautiful grounds, the gorgeous manor, and the atmosphere all made our wedding feel so special. The staff were incredible throughout the entire process. Oana was amazing during the planning stages and made everything feel so organised and stress-free.
On the day itself, we had the wonderful Matt looking after us, and we genuinely cannot thank him enough. He couldn’t do enough for us, kept me calm on the morning of the wedding, and brought so much fun and positivity to the day. Nothing was ever too much trouble for him, and he played such a huge part in making our day unforgettable.
If we could do our wedding all over again, we wouldn’t hesitate for a second to choose Crabwall Manor again. Thank you for giving us the most perfect day we could ever have wished for! -
Quality of the service
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Kadie Sent on 31/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding August 2025
We got married August 15, 2025- it was absolutely incredible start to finish. Crabwall was the first venue we viewed and anything after that just didn’t give me the same feeling, we fell in love completely! We had meetings with Ella and spoke frequently if I ever had any questions or worries, Ella was so responsive and always made me feel like my views were valued and understood my points entirely.
We found Crabwall was the best value for money for what we got included and it 100% took the stress from discussing our wants and requirements to external suppliers.
We couldn’t fault the staff at Crabwall at all, from the meetings, phone calls, payments, our countless visits to the wedding fayres and menu tasting, we were always treated impeccably!
Our day ran so smoothly and we are so so happy how many lovely comments we’ve had from friends and family about the gorgeous day we had.
Also a huge shoutout to Matt- for supporting us on the day making sure everything went smoothly and making sure my glass wasn’t empty!
We will forever recommend Crabwall Manor and we love that we chose this venue for our Wedding🩵 -
Quality of the service
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Natasha Sent on 25/10/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding of Dreams
I fell in love with this venue back in November 2023- after viewing several venues there was something about Crabwall that had the edge, and with that our wedding was booked for September 2025.
We ended up with a few wedding co-ordinators during our wedding planning, but when we met Ella we knew straight away our special day was in perfect hands!
We ventured to several open days, and at each one Ella ensured it was special. All of our meetings with Ella went smoothly and we knew nothing was too much. Even our menu tasting evening was made special.
After our final meeting, we only had a few weeks to go until our big day, we left everything with Ella and counted down the final weeks.
On the day of our wedding... everything went perfectly. Ella came to me early in the morning and reassured me all was going to plan, I was introduced to Kai- the master of ceremonies for the afternoon, who made me feel so calm and relaxed when i was staring to get stressed. Nothing was too much trouble, no question was a silly question and everything was double, triple checked for us.
If we needed Ella or Kai they were there in a heartbeat but they didn't crowd our day. We then had Matt in the evening, who again couldn't do enough for us. He ensured the rest of our day went smoothly right up until the DJ turned the music off.
Our wedding day was everything we had dreamt of and more, i cant thank the team at Crabwall, especially Ella enough, we will always be grateful for the most magical, perfect day you enabled for us.
We are already planning to come back for an overnight stay just because this place means so much to us!
Thank you again, Mr and Mrs Fisher 18.09.2025 -
Quality of the service
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Darren Sent on 17/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The day we became Mr & Mrs
A truly magical day, thank you Crabwall Manor for making are wedding as special as it can be. From Ella Berry helpings us plan it all to Ky & Matthew on the day of the wedding keeping us calm and making the day run smoothly it was truly a day we won’t forget. Everything was visually fantastic and our guests only had complementary comments to make about the venue and how beautiful everything looked. The kitchen staff catered for everybody’s dietary requirements and all our guests raved about the food. DJ Steve kept the party going all night long with everyone on the dance floor. Me and my wife Dannii have not picked a better location for our wedding and the price of everything was affordable. Thank you all at Crabwall you really made our dream come true. -
Quality of the service
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Arron Sent on 26/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible venue!
From start to finish i could not fault any of the staff at the crabwall manor, Ella done everything in her power to make sure we had no stress at all right through planning the wedding nothing was too much of a ask, constantly going the extra mile to make sure everything was in place and perfect for our day, now on the day of the wedding sian was so calming throughout the morning kept keeping us calm and updated on everything and making sure everything was in place and sorted so we had no stress all morning. Now matt! Wow. I have never met matt in the whole build up to our wedding but oh my he was absolutely out of this world the whole day, i could not be anymore grateful of what he done for me and my wife. Not once did he say no to anysingle question and every single time he blew me out the water with the way he handled our day! I could not think of anywhere else i would like to be married this gets 10/10 from myself and Danielle, even down to the bar staff not one single one of them had a issue with any request we asked of them the whole day/night. Honestly if your looking for a venue then i would million percent recommend the crabwall over and over again! Thank you so so muchn -
Quality of the service
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Melody Sent on 20/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
16.08.25 - wedding
We can’t thank Crabwall Manor enough for our beautiful wedding day. Ella was absolutely amazing, she was so reassuring and nothing was ever too much for her. All of the staff on our wedding day were fantastic, they all looked after us so well and made sure our day went smoothly. The venue looked lovely and the food was delicious. Matthew, our master of ceremonies was a massive part in our day and is amazing at his job. We can’t thank you all enough for a perfect day. -
Quality of the service
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Anne Sent on 14/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most wonderful day ❤️
We booked our wedding at Crabwall Manor in 2023 for 2025. At the time, the venue was under different management, and to be honest, we were a little concerned. There were moments early on where we questioned if we had made the right decision. Planning a wedding is definitely an rollercoaster and it is hard to feel confident when the people supporting you don’t feel fully present or responsive.
Everything changed when Sian and Ella came into the picture. From our first meeting with them, we felt heard and understood. They made it clear that our concerns were valid and that they were here to help make everything right. That level of care and honesty meant everything to us. We never felt like just another booking. We felt seen.
Ella has been nothing short of phenomenal. Every details meeting with her felt like sitting down with someone who genuinely cared about getting everything just right. She listened to every idea and concern and always offered thoughtful suggestions. Her calm nature made us feel instantly at ease, even during moments where the stress of planning crept in.
One of the things we will never forget is the way Ella welcomed our daughter. As parents, having her feel included and comfortable was so important to us. Ella not only made space for her, but made her feel special. That level of kindness and understanding meant the world to us as a family.
On our wedding day, Ella was simply incredible. She worked closely with Matt, our master of ceremonies, and together they made everything run smoothly. Every detail we had discussed came to life exactly as we imagined it. Ella was always nearby, calm and reassuring, and always there when we needed her. Nothing was too much trouble for her.
Because of her and the wonderful team at Crabwall Manor, our day was everything we dreamed it would be. It was personal, joyful, emotional, and completely us. We will forever be grateful for the love and care that went into making it so perfect.
Crabwall Manor now holds such a special place in our hearts. It is not just the place we got married. It is the place where we felt supported, understood, and truly celebrated.
Ella, thank you from the bottom of our hearts. We are so excited to share our photos once our photographer sends them over and to relive every beautiful moment again.
You helped give us the best day of our lives. -
Quality of the service
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Jade Sent on 13/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding Venue
When we originally booked our wedding back in 2023 there were different wedding co-ordinators working here, so when they moved on we were slightly worried. We then met Ella who was like a breathe of fresh air - she listened to every little idea that we had and wasn't afraid to share her opinion also.
Our wedding day was honestly one of the best days of our lives - and the staff here at Crabwall Manor played a massive role in that.
Matt and Ella were great on the day and managed to make our wedding stress free and fun.
I would like to also mention how on every single visit we have had at Crabwall how we have always been greeted with the best customer service levels from Megan on reception - always helpful and ensuring that we felt valued.
The venue itself is stunning - inside and out.
All our guests complimented how lovely the food was and how the chef adjusted to the dietary requirements that our guests had.
Thank you again for playing a big part in our special day.Crabwall Manor Hotel & Spa's reply:
Hi Jade & Paige,
Thank you so much for this beautiful review. We're so happy that you had such an amazing day!
We hope the two of you have a long and happy marriage and hopefully we'll see you soon! 💕 -
Quality of the service
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Leah Sent on 28/05/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding ceremony
We had our wedding at crabwall manor on the 22/05/2025, from the moment we looked at this place we knew we wanted our wedding here, Elle was so helpful from start to finish any questions I had emailed back straight away, took time out to help us with things for the wedding made us feel so relaxed and everything we asked for was done straight away we was not one bit worried about anything going wrong everything was done to high standard, Elle was not there for our wedding as she was annual leave our wedding was then passed over to Paul he was so helpful the day of wedding gave me a ring before I had arrived to introduce himself made us feel at ease with everything it all ran smoothly if I could have my wedding again I would 100% pick crabwall manor they went above and beyond for us I give them 5 star rating on everything because they really do deserve it! I don’t know if crabwall manor will see this review but I want to say a massive thankyou to you all who work there for giving us the best wedding ever!Crabwall Manor Hotel & Spa's reply:
Thank you so much for your feedback, we're so glad to hear that you had such a wonderful wedding! It was an honour to be a part of your special day and we truly wish you both a happy future marriage! ❤ -
Quality of the service
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