Cotswolds Hotel & Spa Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
60 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Badges
+36
User photos
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Featured
Tina Sent on 28/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WOW what an awesome venue
We were blown away by how beautiful the venue looked and the amazing space it had. From the moment we started planning, the team at Cotswolds Hotel & Spa were always happy to answer our questions and made the whole process feel so easy. They genuinely felt like part of our family throughout the wedding planning, and nothing was ever too much trouble. They helped make our day perfect, and we would definitely recommend them to anyone looking for a fantastic wedding venue.
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+4 Photos
Cotswolds Hotel & Spa's reply:
Hi Tina
Thank you so much for your lovely words. It was an absolute pleasure to be part of such a special time in your lives, and we’re delighted to hear that you felt supported throughout the planning process.
Your wedding day was truly beautiful, and we’re so pleased that the venue, team and overall experience helped make it everything you had hoped for. Thank you again for choosing Cotswolds Hotel & Spa and for recommending us. We wish you both a lifetime of happiness together.
Kind Regards
Hotel Management Team -
Quality of the service
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Danielle Sent on 17/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding venue
My husband Josh & I had the best day of our lives at Cotswold hotel and spa for our wedding day. The whole team were incredible, especially Sophie who was so professional, kind, organised and just all round fantastic. Sophie even looked after me before the ceromony, calming my nerves and supporting me every step of the way. I cannot recommend the venue more!! All my guests had the best day too and the food was UNREAL. Thank you so much!!! -
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Tom Sent on 02/03/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful day possible
From the very beginning, the planning process was extremely smooth and stress-free. We were kept in the loop every step of the way, and it truly felt like smooth sailing throughout. Any questions we had were answered quickly, and Sophie was always so easy to reach and incredibly helpful. On the day itself, the best part was just how relaxing everything felt. Weddings and stress often go hand in hand, but so much of that pressure was taken off us because the venue team were completely on top of everything. They constantly checked in with us to make sure everything was exactly how we wanted it, which meant we could simply enjoy every moment. In particular, the gentleman who kept us updated with every detail throughout the day was absolutely incredible, although we didn’t catch his name, he truly made a difference and helped make our day feel seamless and special. We honestly can’t think of anything that could have been improved. We originally booked the venue after attending a friend’s wedding there and being blown away by how stunning it was, we couldn’t not choose it for our own day! We would absolutely recommend the venue without a second thought and would happily recommend it to everyone we know who’s getting married. -
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Hayley Sent on 31/10/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Willcock wedding
We had our wedding on the 24th October 2025
The venue is stunning and all our guest said how beautiful it was
The food was outstanding too again guest commented on how delicious it was
Rooms where great size I stayed the night before and had 6 of us getting ready with two make up artist and 2 hairdressers and there was plenty of room
The staff where great nothing was to much for them and made our day very special
Jules and Lauren where brilliant from the moment we booked any questions however silly they may of been where answered very quickly and effectively
We had the DJ included in our package and again he was brilliant I gave him a list of music and types and everyone was dancing the night away he definitely got the vibe of us and chose the best music for all
I would 100% recommend Cotswold Hotel and Spa for your wedding day you will not be disappointed
Thank you again for everything you did to make our day as special as it was-
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+2 Photos
Cotswolds Hotel & Spa's reply:
Thank you so much for your lovely review and for choosing The Cotswolds Hotel & Spa for your special day! 💕
It was an absolute pleasure to be part of your wedding journey, and we’re so happy to hear how much you and your guests enjoyed everything — from the food and rooms to the music and atmosphere.
We’ll be sure to pass your kind words on to the wider team (and to our DJ too!), who will be delighted to know they helped make your day so memorable.
Wishing you both all the happiness in the world for your future together 💍✨
Warm regards,
Lauren & Jules
The Cotswolds Hotel & Spa Weddings Team -
Quality of the service
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Emily Sent on 21/06/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Very Happy Couple!
In the build up to the day:
How did you find the planning process?
The event planning team were so helpful and informative! I had a lot of questions during the planning process, but they answered them all thoroughly, no matter how small the question. The team really went above and beyond to accommodate our vision for the day. Our meetings were all really well run and we especially enjoyed our menu tasting with Suzanne, she was so knowledgeable and talked us through all the ways we could adapt the menu if we wished.
Did anyone in particular make the process easier or more enjoyable for you?
Everybody who helped us was amazing! Sophie was wonderful in the final lead up to the wedding, especially dealing with some last-minute changes, but we've also spoken to Jules, Lauren and Natasha, who were all brilliant as well.
Was there anything that we could improve on?
We weren't informed that the new room was being/had been built and had found out from another Cotswolds Hotel & Spa couple just before our final details meeting. We were happy to have extra space to use, but a blanket email to all booked couples just to inform us of the changes would have been good.
On the day itself:
What was the best part of your day?
Honestly, we can't pick a favourite moment - our day was perfect! The entire day was so well-run, we knew exactly what to expect in terms of timings and each part of the day flowed smoothly into the next. We didn't have to worry about anything and could just relax and enjoy our day. The food was delicious and generous portions, both us and our guests really enjoyed it.
Was there anyone in particular that made your day extra special?
Raj and Enver were great! We especially appreciated that they set aside some canapes for us to enjoy once we had finished all of the group photos, so we didn't miss out, and they kept checking in on us throughout the day to make sure everything was going well. It was also lovely that Sophie came to find us and say congratulations/goodbye before she finished her shift.
Was there anything that we could improve on?
I realised when we got home the next day that the decorative sugar flowers from our cake hadn't been kept/given to us. Not too big of a deal for us as we didn't really have anywhere suitable to keep them anyway, but I know many couples would have liked to have kept these.
The venue:
What made you book our venue?
As soon as we stepped into the ballroom on a wedding open day, we loved the fairy lights on the ceiling and how spacious and light the room was! We could immediately picture ourselves getting married there. The team was really friendly and welcoming too.
What was your favourite part about the venue?
The ballroom definitely stood out as it's gorgeous! The golf course is also a beautiful setting for couples photos. We also liked that there were plenty of rooms for all of our guests to stay on-site, as some other local venues didn't have this capacity.
Could you suggest an area we could improve on?
We stayed on quite a hot weekend and our block didn't have air con in the rooms. This would be a good addition in the future! -
Quality of the service
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Ariane Sent on 01/05/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding day
When we visited the venue we fell in love straight away, the team answered all our queries and worries making it very simple to book there and then. Throughout the year of planning with Cotswolds Hotel & Spa they were very helpful and answered any questions we had, Lauren was amazing with everything and tried to answer asap despite the amount of emails we sent over the days. We would not say there was a specific moment of the day that was the best but we definitely enjoyed having a moment to ourselves during the gold buggy ride.
If we could improve anything it would be that the day had been longer as it went super fast. -
Quality of the service
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Emily Sent on 29/04/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We wanted a beautiful, affordable venue where we felt heard and respected, and Cotswolds Hotel & Spa was exactly that!
The planning process was perfect. Every step was seamless, and all our questions were answered promptly and thoroughly. We felt fully supported throughout, which made the experience completely stress-free and enjoyable.
Our contact person, Lauren, was absolutely amazing. Every time we spoke with her, we became even more excited and reassured about the wedding. Although we were quite anxious at times, Lauren had a natural ability to calm our nerves and make us feel relaxed. Her remarkable, customer-centered approach was exactly what we needed and made the entire experience even more special.
The person we first spoke to over the phone when inquiring about the venue was also wonderful. I believe it was Lauren, although I am not entirely sure. Since we are very people-oriented, she encouraged us to visit the venue, and we instantly fell in love with it. Without that initial phone call, we might not have visited, even though the venue itself is fantastic.
We wanted to get married somewhere beautiful and affordable, but more importantly, at a place where we felt heard and respected. Cotswolds Hotel and Spa was exactly that. Everyone needs a Lauren in their corner on their big day.
Thank you! Thank you!
Kiki and JennyCotswolds Hotel & Spa's reply:
Hi Kiki and Jenny,
Thank you so much for your lovely message — it really means a lot to me.
I’m so pleased to hear that you felt supported throughout the planning process and that I could help make things a little easier along the way. It was truly a pleasure working with you both — your kindness, energy, and excitement made every interaction a joy.
If I was the one who took your initial call (which I think I might have been!), I’m especially glad it encouraged you to visit. Seeing you fall in love with the venue from that first visit was such a special moment.
It was a real honor to be part of your journey. I’m so happy your day came together just as you imagined, and I wish you both all the happiness in the world 🙂
Kind regards,
Lauren
Cotswolds Hotel & Spa -
Quality of the service
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Marcelyn Sent on 20/04/20253.6 out of 5 rating3.6
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Quality of the service 5 out of 5 rating5.0
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Response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value for money 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Our Wedding Day March 2025
In the build up to the day:
How did you find the planning process?
The wedding planning process was relatively smooth and mostly Enjoyable.
Did anyone in particular make the process easier or more enjoyable for you?
It was Lovely working with our Event coordinator Lauren.
Was there anything that we could improve on?
I think the communication could have been better in terms of response time to emails which sometimes took too much time. On the wedding day, we would have preferred to work more closely with our event coordinator as she knew the program in detail. The ballroom recently got extended and I thought that meant we could have more space for our guests during the wedding day however this wasn’t the case and it was a bit squashed so would’ve preferred To have used the extra space for people to sit more comfortably as we had nearly 250 guests.
On the day itself:
What was the best part of your day?
The speeches, the food, and General atmosphere of the day were most enjoyable. The rooms were also very spacious making them more comfortable to be in.
The venue:
What made you book our venue?
The ballroom is truly beautiful and stole our breath away when we first saw it which helped us make Cotswolds our wedding venue.
What was your favourite part about the venue?
The ballroom.
Could you suggest an area we could improve on?
Outside Where we took our wedding photos there were a few dirt patches on our wedding day, which normally has grass on, this was a bit of an eye sore on the day.-
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+2 Photos
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Quality of the service
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Jenny Sent on 06/04/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous wedding, even in a November storm!
We couldn't have hoped for a better venue to host our wedding. The whole process from start to finish has been a joy. When we first toured the venue, we knew we were having a smaller wedding of circa 50 people and thought this would mean the beautiful Amara Ballroom would be off limits to us. This was not the case at all. We were welcomed to use this space and just couldn't picture getting married anywhere else. Natasha and Jules were our first points of contact and were so helpful. Jules made clear the packages that were available and what needed to be decided when. Any questions we had were answered quickly and with complete honesty.
Our meal tasting was also fantastic where we were hosted by Suzanne. She was wonderful and had just the energy to settle any nerves. The food was great and the biggest trouble was picking between the things we tried - we could have had it all!
The wedding day itself - I cannot fault one thing. Every single member of staff assigned to our wedding offered so much care and attention - they were all wonderful. We look back on the day with so much joy. Not even Storm Bert could dampen our spirits. Suzanne and Raj made sure that everything ran seamlessly and a huge thank you to both of them, as well as the bar staff and waiters that looked after our tables, and Milena on reception.
I want to give a special shout out to Lauren who has been looking after us since just before the one month meeting. Her dedication to making sure that everything went smoothly was unbelievable. I cannot get over the lengths Lauren went to - getting drenched finding and driving a golf buggy - to make sure that I made it from my apartment suite to the ballroom as dry as possible in my wedding dress. The selflessness was unreal and I am utterly grateful for the heart and soul that went into making the day run smoothly. There is nowhere we would rather have decided to get married. Thank you Cotswold Hotel and Spa, you are truly amazing and I would not hesitate recommending you to other couples wanting to get married.Cotswolds Hotel & Spa's reply:
Hi Jenny & David,
Thank you so much for your kind words! We are absolutely thrilled that you had such a wonderful experience with us and that we could help make your wedding day so memorable. It truly means the world to us to know that every detail, from the venue to the staff, contributed to making your day special.
It was a joy working with you both from start to finish, and we're so glad that you felt taken care of every step of the way. It sounds like the day was full of joy, laughter, and love, even with Storm Bert trying to make an appearance!
Thank you again for choosing Cotswold Hotel and Spa for such a significant occasion in your lives. We are honored to have been part of your celebration, and we wish you both a lifetime of happiness together. We would love to welcome you back for any future celebrations!
Kind regards,
Lauren
Cotswolds Hotel & Spa -
Quality of the service
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Nicole Sent on 13/11/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding day we could have wished for!
In the build up to the day:
How did you find the planning process? It was straight forward and easy to contact the event team with any questions or queries.
Did anyone in particular make the process easier or more enjoyable for you? Jules an Lauren were really helpful and supportive.
Was there anything that we could improve on? Email responses were delayed at times which I appreciate at particularly busy times of the year- maybe a receipt email so people can either call or know you have received the email.
On the day itself:
What was the best part of your day? Not sure there was just one part, but it went so well just how we had hoped.
Was there anyone in particular that made your day extra special? Lauren was great the registrars were amazing and made it so easy to relax and enjoy the day. Also a big thank you to Raj he was lovely and very attentive.
Was there anything that we could improve on? No I think everyone worked really hard.
The venue:
What made you book our venue? We loved the venue from the moment we walked in the Amara ball room. The setting is amazing and there is everything in one place making the process so much easier on the day especially for family and friends.
What was your favourite part about the venue? The ball room it makes such a great venue.
Could you suggest an area we could improve on? No 🙂
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Quality of the service
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