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Charlton House Hotel & Spa Reviews

Charlton House Hotel & Spa

Charlton House Hotel & Spa

Glastonbury, Somerset
5.0 out of 5 rating, 20 reviews
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Reviews

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Badges

  • A
    Andy Sent on 03/01/2018
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    Our Wedding

    We had our wedding at Charlton House this weekend gone. It was AMAZING. The staff from the moment we booked were beyond kind, fabulous and just so helpful. On the weekend we had exclusive use of the property, It was magical. Megan the wedding co-ordinator was fantastic from the moment we decided to book. All our hundreds of questions, emails and telephone calls were always answered with kindness and calmness. ALL of our guests loved the hotel, the food and thought ALL the staff were amazing, from reception staff, house keeping, restaurant staff and of course Julian - everyone was AMAZING. It was beyond amazing and the staff made it that way from the start. We will never forget our day.
    The guests loved the spa and rooms, I am sure you will be getting a lot of business from them soon. Before we decided on Charlton House we had visited and stayed over 4 times, it was always a special place and the high level of customer service was always consistent and we knew this was the place for us to begin our future together. Thank you does not seem enough. But THANK YOU from the bottom of our hearts.
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    Holly Sent on 03/01/2018
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    Amazing Wedding Venue

    We held our wedding reception here on 17th June 2017 and were blown away with the impeccable service provided. Megan was so helpful throughout the planning stages and on the day Julian was so helpful in organising everyone and hosting the event. The serving staff were faultless and the wedding breakfast was amazing, everyone was raving about the quality of the food! The venue is absolutely beautiful and we have so many amazing photos from the grounds and hotel which we are so happy with. The rooms were lovely, clean and comfortable. We would absolutely recommend this venue and hotel!
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    Adam Sent on 03/01/2018
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    Great Wedding

    We had our wedding at Charlton House, I wouldn't normally write a review but having been to other weddings since ours I genuinely feel it was fantastically organised and ran. From the moment we first enquired to the time the day ended it was perfect and a day we will never forget.

    We will always remember the day and what Charlton House did to make the day so special. All the staff could not have done more to make us feel at ease and as relaxed as possible on the day.

    Special thanks to Megan who organised everything in the run up until the day and Julian who acted as the master of ceremony - both were absolutely great!

    Many thanks,

    A&E
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  • T
    Tim Sent on 15/05/2017
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    A Wonderful Wedding Day

    Our whole experience of organising our 'exclusive use' wedding day at Charlton House has been absolutely A1. Our wedding coordinator Megan, was efficient, friendly, organised and knowledgeable making the process of coordinating such a momentous event relatively stress free and easy hence our wedding day was absolutely perfect. All of the staff were superb with a special mention to Julian for his expertise in all areas! Would highly recommend anyone to celebrate and have their wedding day here.
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    Emma Sent on 15/05/2017
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    Our Wedding

    Our day went perfectly in every detail. Our wedding organiser Megan was amazing, nothing was too much trouble and she was always cheerful. On the day, our excellent master of ceremonies Julian had control of everything. The food was delicious, there was not one plate that wasn't empty. We had personal service from the chef James. All the staff have been friendly, helpful and polite on each time we have visited and the surroundings were beautiful.
    We stayed in the bridal suite and had the most comfortable bed ever with stacks of pillows.
    If we were getting married again, we would still choose Charlton House.
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    David Sent on 15/05/2017
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    Great Wedding Venue

    Brilliant setting for a wedding. Went like clockwork from start to finish thanks to great planning by their wedding team and the waiting and catering staff. The food deserves special praise. Considering over 100 people were catered for ,the standard was unbelievable . If I'd had the same meal in a restaurant when they were cooking it to order for, say, 2 people I would have been mightily impressed but to maintain that high standard for over 100 people is more than impressive.
    The ambience is delightful and the rooms beautifully decorated and presented. We couldn't have chosen a better venue. Congratulations and thanks to the staff - nothing was too much trouble and they worked their socks off.
  • M
    Maxine Sent on 11/07/2016
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    Our Wedding!

    Thank you so much for everything you did for me and Jon . We could not have asked for more from our first meeting to now . You were fantastic & we have recommended Charlton house to so many people . We can not talk high enough about it nor can our guests . Thank you for making our wedding so special
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    Jade Sent on 11/07/2016
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    Thank You!

    Thank you so much for reaching out to us! We really had a wonderful day, am expecting to receive the pro photos tomorrow, If I come across any that display the wedding fever advertising Charlton, I will forward them over to you for any promo work you may wish to use!

    Any photos you do already have by all means please do not hesitate to use them!

    Julian on the day was truly fantastic, could not recommend him enough- wonderful at his job!

    Thanks again for all the love, help and support to make our wedding the special day it was!

    I know a lot of people were impressed with the hotel/ venue and are now looking to come stay again!
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    Avison Sent on 09/07/2012
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    Fantastic Hotel

    Charlton House is a gorgeous hotel set in beautiful grounds. We were guests at a friends wedding and have to say the service was exceptional. Holly, the wedding co-ordinator ensured the day went smoothly without a hitch. And Faye, the restaurant supervisor is a credit to the hotel.
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    Bonnie Sent on 03/05/2012
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    Wedding Day Saturday 9th July 2011

    We had a wonderful wedding day at Charlton House. The marquee, Orangery and gardens were everything we wanted for our special day. A special thanks to Sakis and James whose expertise, advice and professionalism during the preperations and on the day itself went some way to making our day successful.
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