Skip to main content
Weddings

The Holiday Inn Ellesmere Port Reviews

The Holiday Inn Ellesmere Port

The Holiday Inn Ellesmere Port

Chester, Cheshire
5.0 out of 5 rating, 25 reviews
More information

Reviews

5.0 out of 5 rating
5.0 out of 5 rating
25 reviews
100% recommend it
  • Quality of the service
    5 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

  • Don
    Don E. Sent on 06/10/2023
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Holiday Inn Ellesmere Port such a perfect wedding venue

    Wow what can we say about our wedding party. We celebrated our wedding on Saturday and from start to finish the whole Ellesmere Port Holiday Inn experience was perfect. The location is absolutely stunning and made the perfect backdrop for our photographs. The whole team were so friendly and exceptional in ensuring everything was just right for us and our guests. All our guests haven’t stopped talking about it saying it’s by far one of the best venues they have been to. A big thank you to Nadya our wedding coordinator who was so organised and gave us excellent advice and guidance, Rachael & Craig (All about you photography) and DJ Steve (Amore events) for all making it so perfect.
    Jan & Don Evans
  • P
    Paul Sent on 23/08/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect Wedding

    We had our reception/evening do at the Holiday Inn Ellesmere Port on 30/07/2022. The day could not have gone any better.
    We were really impressed with the venue from the very beginning. Claire was really enthusiastic about our wedding and wanted to do everything she could to make our day special. Her planning was really thorough as well.
    When the day came, the service was excellent and the food was enjoyed by everybody. The Manfred Suite is ideal for Wedding Breakfasts and the view out over the waterways is really nice.
    The evening do was the best that either of us have ever been to, all the guests thought Stephen the DJ put an amazing party on. The dancefloor was never empty - even during the buffet!
    We are both really grateful to Claire, Jorja and all the team who gave us the perfect day. We couldn't have had a better time anywhere else - we definitely made the right choice.
  • R
    Rachel D. Sent on 03/08/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    You wont regret it!

    We booked our wedding here back in 2019, we fell in love with the venue straight away, it has good transport links, the staff were super friendly and the reception room with the view of the water and the narrowboats was a dream! Our co-ordinator Claire was just amazing! We decided to postpone our wedding to this year from last year and nothing was too much trouble and within the day we moved everything over! We had several meetings with claire throughout this time and several email catch ups inbetween, in the weeks leading up to the wedding claire arranged a meeting with us and took all our suppliers details and then contacted them all to arrange times and arrivals, and liased with us wonderfully to ensure our day went off without a hitch! Which it did! Our day was perfect! The staff were so incredibly attentive and friendly, the food was amazing, the room looked incredible and every member of staff went above and beyond to make sure we had the most fab day, I may be biased because it was so amazing but if your looking for a reasonably priced venue where you can pur some of your budget in to other things but still want that expensive feeling then honestly go and give this place a look! You really wont regret it.
  • illustration stars

    Did the reviews win you over?

    Send a message
  • R
    Rebecca Sent on 29/09/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The most incredible wedding day

    Our wedding planner Claire was absolutely incredible from start to finish. After postponing twice due to covid she made our transition so easy both times. Nothing was too much trouble and with my constant questions, she made me feel so at ease! Claire and her team work so hard. On the run up to the wedding Claire was in touch regularly and Jorja was great on the day making sure everything went to plan and was perfect! The day went without a hitch and everything was perfect. The food was incredible and the staff were just amazing. I can’t thank everyone, especially Claire enough for making our day so perfect. Thank you so much!!
  • S
    Shelley Sent on 08/01/2020
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    What a wonderful day ...

    Good morning Claire,
    We had a wonderful day and can’t thank you and your staff enough!
    Everyone had a great day and made such positive comments about the day and how lovely the staff were.
    Thanks for cards! I must pop in with a thank you card!
    My brother and his partner were so impressed that hopefully they will book their wedding with you!
    Thanks again!
    Happy new year
    Shell xx

    The Holiday Inn Ellesmere Port's reply:

    What a pleasure it was to make the end of 2019 magical for you.
    Look after each other xx
  • A
    Andrea Sent on 20/11/2019
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Such a perfect day

    The wedding was perfect . Everyone had a great time.

    Thank you for all your help planning our day, the tables and room looked amazing.

    Thanks again

    Andrea & Mark xxx

    The Holiday Inn Ellesmere Port's reply:

    What a pleasure it was! such a wonderful couple :) x
  • N
    Natalie Sent on 30/10/2019
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    We had the most amazing day from beginning to end.

    We had the most amazing day from beginning to end, thank you so much for all your help and guidance and could you also pass on our thanks to all the staff who made our day so special but also when a couple of the kids needed first aid they were fantastic.

    Thank you again from Mr and Mrs Wharton.
    X

    The Holiday Inn Ellesmere Port's reply:

    Its been an absolute pleasure being part of your day!
    All the very best for the future x
  • C
    Claire Sent on 17/10/2019
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Truly the Best Day Ever!

    The weekend was amazing and was more than we could of ever hoped for! Thank you to yourself and Adam for looking after us so well. We were just in a whirlwind the whole time ??
    Everyone commented on how lovely the hotel and staff were. It truly was the best day ever xx

    The Holiday Inn Ellesmere Port's reply:

    So pleased you had a fantastic day, a wonderful couple deserved the Best Day Ever !!
  • D
    Dixie 1. Sent on 05/10/2019
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Our perfect day

    We can’t recommend the hotel enough as a wedding venue! From day one we were treated like V.I.P’s and were made to feel like nothing was too much.
    Claire was excellent! She was there for all our needs and any worries we had were swiftly cleared up.
    Whether it be over the phone, in person or in an email, Claire made us feel like the most important couple on the planet. It was a real shame that she was on holiday the week of our wedding but she couldn’t have put us in better hands by giving us Adam to take charge of our special day.
    Adam was fantastic and made the whole day flow in the order we wanted it to. Again, nothing was too much for him and we really felt our happiness was the most important thing. It was the little touches he added that really blew us away and made us feel really special and extremely well looked after.
    The food was exceptional and all our guests commented on how delicious it was. We had guests attend who had dietary requirements and again this wasn’t an issue and their meals were just as wonderful. For our buffet, the guests with dietary requirements were really looked after as ours was all meat, they were asked what they would like and were given a selection of food fitting their needs that went down really well.
    The whole day was just absolutely perfect and we both had such an amazing day.
    Every member of staff we encountered from day one were superb. From reception, bar staff, chefs, waiters and waitresses, cleaners, Adam and Claire and everyone in between were all so warm, friendly and an absolute credit to the hotel.
  • I
    Iain Sent on 05/10/2019
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect

    We can’t recommend the hotel enough as a wedding venue! From day one we were treated like V.I.P’s and were made to feel like nothing was too much.
    Claire was excellent! She was there for all our needs and any worries we had were swiftly cleared up.
    Whether it be over the phone, in person or in an email, Claire made us feel like the most important couple on the planet. It was a real shame that she was on holiday the week of our wedding but she couldn’t have put us in better hands by giving us Adam to take charge of our special day.
    Adam was fantastic and made the whole day flow in the order we wanted it to. Again, nothing was too much for him and we really felt our happiness was the most important thing. It was the little touches he added that really blew us away and made us feel really special and extremely well looked after.
    The food was exceptional and all our guests commented on how delicious it was. We had guests attend who had dietary requirements and again this wasn’t an issue and their meals were just as wonderful. For our buffet, the guests with dietary requirements were really looked after as ours was all meat, they were asked what they would like and were given a selection of food fitting their needs that went down really well.
    The whole day was just absolutely perfect and we both had such an amazing day.
    Every member of staff we encountered from day one were superb. From reception, bar staff, chefs, waiters and waitresses, cleaners, Adam and Claire and everyone in between were all so warm, friendly and an absolute credit to the hotel.

    The Holiday Inn Ellesmere Port's reply:

    Thank you both so much for this fantastic review.
    It was a pleasure to host your Big Day !!
    Its always so nice to see different things that happen at weddings & your day was full of great surprises for each other :)

    All the very best for the future, look after each other.

    Kind regards

    Claire x
illustration stars

Did the reviews win you over?

Send a message