Alexander House Hotel - AA Top 200 hotel Reviews
Alexander House Hotel - AA Top 200 hotel
Copthorne, West Sussex5.0 out of 5 rating, 167 reviews
5.0
167 reviews
Reviews
5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
167 reviews
100% recommend it
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Lottie Sent on 31/10/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our day really was everything we could of wished f
I still can’t believe we are married ????????it’s all still so surreal.
Our day really was everything we could of wished for & more. We were extremely blessed with the sun shining on us, rather than thunderstorms which were forecasted for our day.
It was so wonderful to have you as our wedding coordinator, we felt you went above and beyond to help ensure we had the best day & we so appreciate you being there on our day & for everything you did to look after/support us.
Zsolt is a very special man indeed, I can so see why he is a manager of the banqueting team. Zsolt, in my opinion, cares about what he does & this really shines through in how he deals with people.
Zsolt’s amazing nature is just second to none & we are most grateful to him for all he did for us. One other staff member really stood out for us, Reece he is just so lovely, so helpful & attentive which again people like him do really make an experience.
Personally I’m one for appreciating good customer service, I really believe it’s the people who you deal with in any experience who can make or break it.I still can’t believe we are married ????????it’s all still so surreal.
Our day really was everything we could of wished for & more. We were extremely blessed with the sun shining on us, rather than thunderstorms which were forecasted for our day.
It was so wonderful to have you as our wedding coordinator, we felt you went above and beyond to help ensure we had the best day & we so appreciate you being there on our day & for everything you did to look after/support us.
Zsolt is a very special man indeed, I can so see why he is a manager of the banqueting team. Zsolt, in my opinion, cares about what he does & this really shines through in how he deals with people.
Zsolt’s amazing nature is just second to none & we are most grateful to him for all he did for us. One other staff member really stood out for us, Reece he is just so lovely, so helpful & attentive which again people like him do really make an experience.
Personally I’m one for appreciating good customer service, I really believe it’s the people who you deal with in any experience who can make or break it. -
Quality of the service
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Athina Sent on 31/10/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Would not change a thing!
We just wanted to say thank you again for helping to organize our wedding on Friday. We had the most amazing day and wouldn’t change a thing!We just wanted to say thank you again for helping to organize our wedding on Friday. We had the most amazing day and wouldn’t change a thing! -
Quality of the service
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Elena Sent on 31/10/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Amazing Day!
I don’t even know how to put into words what an amazing day we had. Everything at the hotel was just perfect.
Our guests all said what a beautiful location it was. We were so lucky with the weather as it just showed the hotel off beautifully.
We are still buzzing from the day.
Thank you so much for all the room upgrades. Jessica the biggest thank you to you and your team who all helped to make our day truly memorable.
Also, thank you for the lovely words in your card.
You’ve been so patient with all our incessant questions and I hope I didn’t drive you too mad.
We will definitely be back next year for our anniversary ??I don’t even know how to put into words what an amazing day we had. Everything at the hotel was just perfect.
Our guests all said what a beautiful location it was. We were so lucky with the weather as it just showed the hotel off beautifully.
We are still buzzing from the day.
Thank you so much for all the room upgrades. Jessica the biggest thank you to you and your team who all helped to make our day truly memorable.
Also, thank you for the lovely words in your card.
You’ve been so patient with all our incessant questions and I hope I didn’t drive you too mad.
We will definitely be back next year for our anniversary ?? -
Quality of the service
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Sarah Sent on 18/10/20185 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Sarah & Consu
From the moment we visited Alexander House Hotel and met Helen we knew this was the venue that we wanted for our dream day. Helen was amazing in all the planning stages, always happy to answer our constant questions and give advice and helped us deliver the most beautiful Wedding. All the staff were so friendly, the food was delicious, and all the aspects provided such as the Toastmaster made the day stress free, and run so smoothly. Such a beautiful venue, fantastic staff, we will never forget the best day of our lives. Thank you Helen and the team at Alexander House Hotel.From the moment we visited Alexander House Hotel and met Helen we knew this was the venue that we wanted for our dream day. Helen was amazing in all the planning stages, always happy to answer our constant questions and give advice and helped us deliver the most beautiful Wedding. All the staff were so friendly, the food was delicious, and all the aspects provided such as the Toastmaster made the day stress free, and run so smoothly. Such a beautiful venue, fantastic staff, we will never forget the best day of our lives. Thank you Helen and the team at Alexander House Hotel. -
Quality of the service
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Lin Sent on 15/04/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Amazing!
We got married at Alexander House on Saturday 10 March. We are so pleased we chose Alexander House - the service we received was second to none. Every step of the organisational process was made easier by our wedding co-ordinator, Hannah Evaroa. Hannah is so professional and very patient (we had lots of questions!). She took the time to get to know us and made many excellent suggestions - we were totally at ease relying on Hannah and her team to take care of things for us. Our wedding day was the best day of our lives. Alexander House looked beautiful in the sunshine - it was amazing to be outside in the stunning garden for our champagne reception. The wedding breakfast was delicious, we had a food tasting in advance of the big day and the chef was very kind letting us be more involved with the food choices. Our evening reception was really enjoyable - all of our guests have commented on what a wonderful day they had at an amazing venue. Thank you Alexander House (and expecially Hannah!). We wish we could do it all again!We got married at Alexander House on Saturday 10 March. We are so pleased we chose Alexander House - the service we received was second to none. Every step of the organisational process was made easier by our wedding co-ordinator, Hannah Evaroa. Hannah is so professional and very patient (we had lots of questions!). She took the time to get to know us and made many excellent suggestions - we were totally at ease relying on Hannah and her team to take care of things for us. Our wedding day was the best day of our lives. Alexander House looked beautiful in the sunshine - it was amazing to be outside in the stunning garden for our champagne reception. The wedding breakfast was delicious, we had a food tasting in advance of the big day and the chef was very kind letting us be more involved with the food choices. Our evening reception was really enjoyable - all of our guests have commented on what a wonderful day they had at an amazing venue. Thank you Alexander House (and expecially Hannah!). We wish we could do it all again! -
Quality of the service
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Emma Sent on 29/09/20155 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wedding Ceremony - 12th September 2015
My husband and I got married at the beautiful Alexander House on 12th September 2015. Jessica was our brilliant wedding coordinator and from start to finish the whole process was wonderful , even when there were some last minute changes a few days before the wedding, Alexander House were more than accommodating. The whole day was perfect and the staff were so friendly and always willing to help.
Beautiful location, gorgeous venue, amazing staff and I would not hesitate to recommend Alexander House for your wedding.My husband and I got married at the beautiful Alexander House on 12th September 2015. Jessica was our brilliant wedding coordinator and from start to finish the whole process was wonderful , even when there were some last minute changes a few days before the wedding, Alexander House were more than accommodating. The whole day was perfect and the staff were so friendly and always willing to help.
Beautiful location, gorgeous venue, amazing staff and I would not hesitate to recommend Alexander House for your wedding. -
Quality of the service
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Sue Sent on 14/08/20155 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Beautiful Hotel - Ceremony 09.08.2015
Thank you to Alexander House for the most magical wedding day for our daughter. The hotel is just gorgeous and we were lucky enough with the weather to have the ceremony outside in the Gazebo with drinks on the terrace. Our wedding planner Rebecca was brilliant, just so helpful and caring. The service and food at the wedding breakfast was outstanding. We cannot recommend this wonderful hotel highly enough. Fantastic.Thank you to Alexander House for the most magical wedding day for our daughter. The hotel is just gorgeous and we were lucky enough with the weather to have the ceremony outside in the Gazebo with drinks on the terrace. Our wedding planner Rebecca was brilliant, just so helpful and caring. The service and food at the wedding breakfast was outstanding. We cannot recommend this wonderful hotel highly enough. Fantastic. -
Quality of the service
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Mumtaz Sent on 12/05/20155 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Excellent wedding venue
The gazebo is a great touch - you just have to hope the weather holds out!
The staff were attentive too, all round excellence!The gazebo is a great touch - you just have to hope the weather holds out!
The staff were attentive too, all round excellence! -
Quality of the service
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Amy Sent on 11/05/20155 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Gorgeous venue!
My Husband and myself loved this hotel before we decided on it as a venue for our wedding which took place a month ago. Alexander house hotel has absolutely everything you could ask for, beauty, relaxation and amazing staff members to help with your every need.
we started planning our wedding 2 years ago and the staff who were with us throughout our whole experience couldn't of done more for us, anything we asked for wasn't ever asking too much.
The day itself came together without a hitch and we can thank the hotel for this.
The one thing all our guests commented on was how amazing the food was during our wedding breakfast and evening buffet a few of them still talk about it to this day!
I could carry on and rave about this place more but the minute you step foot in the door your mind will be made up.
We are already planning our next break at the hotel.My Husband and myself loved this hotel before we decided on it as a venue for our wedding which took place a month ago. Alexander house hotel has absolutely everything you could ask for, beauty, relaxation and amazing staff members to help with your every need.
we started planning our wedding 2 years ago and the staff who were with us throughout our whole experience couldn't of done more for us, anything we asked for wasn't ever asking too much.
The day itself came together without a hitch and we can thank the hotel for this.
The one thing all our guests commented on was how amazing the food was during our wedding breakfast and evening buffet a few of them still talk about it to this day!
I could carry on and rave about this place more but the minute you step foot in the door your mind will be made up.
We are already planning our next break at the hotel. -
Quality of the service
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Nato Sent on 16/04/20155 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wedding for 2
I just would like to say huge thank you to make our wedding day so special.I just would like to say huge thank you to make our wedding day so special. -
Quality of the service
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