NameSwitch Reviews
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Reviews
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Quality of the service 4.9 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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Featured
Jema Sent on 05/12/20235 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brilliant service
If you’re looking for an easy way to switch your name with all the forms in one place, Nameswitch has a lovely supportive team Nameswitch. The team responded really quickly to my queries and I decided to go with the premium service with a deed-poll required, all my forms arrived quickly and I’ve not got all my details updated. Very simple and quickIf you’re looking for an easy way to switch your name with all the forms in one place, Nameswitch has a lovely supportive team Nameswitch. The team responded really quickly to my queries and I decided to go with the premium service with a deed-poll required, all my forms arrived quickly and I’ve not got all my details updated. Very simple and quickNameSwitch's reply:
Thank you Jema! So glad you found us and found the service so helpful :) We have a range of packages to suit a variety of name change options - for those looking to make a change beyond taking other half's surname (or double barreling) deed polls are often needed and we have packages to cover that too - everything under one roof to make the switch so much easier. Wishing you all the best as your chapter continues to unfold! -
Quality of the service
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Person Sent on 26/07/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Saved me a lot of time
I was a bit nervous about changing my name, having heard horror stories about companies requiring additional information from men, but NameSwitch made it as painless as possible!I was a bit nervous about changing my name, having heard horror stories about companies requiring additional information from men, but NameSwitch made it as painless as possible!NameSwitch's reply:
Thank you so much for taking the time to share your experience! We've seen a 5 fold increase in the number of men changing name since the start of this year and it's set to rise even more! The great news is that government bodies and companies are far more used to this and equipped to handle requests in exactly the same way as they do women - and quite right too! Wishing you all the best as your new chapter unfolds. -
Quality of the service
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Millie C. Sent on 06/03/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So much easier!
It was so easy to use nameswitch to change my name, they send through all the paperwork you need via email which I was then able to work through to change my name in various places, saved me loads of time!It was so easy to use nameswitch to change my name, they send through all the paperwork you need via email which I was then able to work through to change my name in various places, saved me loads of time!NameSwitch's reply:
Thank you so much Millie for taking the time to leave a review!
Your personalised NameSwitch toolkit (complete with all the letters, forms and instructions) allows you to blast through you name change requests and saves you hours of research, letter writing and form filling (not to mention procrastination).
So pleased you found the service helpful and all the best as your next chapter unfolds! -
Quality of the service
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Dawn F. Sent on 05/03/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beyond expectations; highly merited.
Fantastic efficient service. Highly recommended.
Excellent communication and response time. In fact I received my paperwork in less than 24 hours. Catherine responded to a query and was very helpful. I cannot fault this service. Money well spent. Very professional 5 star service.Fantastic efficient service. Highly recommended.
Excellent communication and response time. In fact I received my paperwork in less than 24 hours. Catherine responded to a query and was very helpful. I cannot fault this service. Money well spent. Very professional 5 star service.NameSwitch's reply:
Why thank you so much Dawn! Really thrilled to receive this review and Catharine is indeed a star! So pleased you were happy with your experience and thank you for taking the time to post a review. Wishing you all the best as your next chapter unfolds! -
Quality of the service
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Bex B. Sent on 14/12/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent ⭐️⭐️⭐️⭐️⭐️
Excellent service throughout for both my husband and myself. Customer service helped so much and very responsive too. Highly recommended ⭐️Excellent service throughout for both my husband and myself. Customer service helped so much and very responsive too. Highly recommended ⭐️NameSwitch's reply:
Ahh thank you Bex! It was our absolute pleasure - we get excited when brand new team names are formed. Wishing you all the best as your new chapters continue to unfold -
Quality of the service
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Ruth Sent on 11/12/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brilliant!
I thought when the wedding was done all the hassle and admin was over...then i realised i needed to change my name. Hating life admin at the best of times i thought this had all the makings of a disaster. I used the NameSwitch service and they were absolutely amazing from start to finish and made everything so simple. Brilliant idea, brillant service, brilliant people.I thought when the wedding was done all the hassle and admin was over...then i realised i needed to change my name. Hating life admin at the best of times i thought this had all the makings of a disaster. I used the NameSwitch service and they were absolutely amazing from start to finish and made everything so simple. Brilliant idea, brillant service, brilliant people.NameSwitch's reply:
Wow what a lovely way to start the week! Thank you so much Ruth for taking the time to share your experience with others - we are thrilled that you found the service so helpful - our aim is to make the dreaded name change a breeze and we pride ourselves in delivering the best possible customer service. Wishing you all the best as your next chapter continues to unfold Ruth! -
Quality of the service
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Katy F. Sent on 06/12/20234.6 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Really helpful!
Really helpful, efficient and thorough service for tackling a big task! A huge help with streamlining and organising everything.Really helpful, efficient and thorough service for tackling a big task! A huge help with streamlining and organising everything.NameSwitch's reply:
Thank you so much Katy! So pleased you found the NameSwitch toolkit helpful! We always strive for a 5/5 and will be reviewing your detailed responses to see if there are any opportunities to improve our services. Wishing you all the best as your next chapter continues to unfold. -
Quality of the service
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Tazeen L. Sent on 28/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So wonderfully helpful
I am a doctor and after marriage I wanted to keep my professional name and married name separate. I also wanted to change my first name which I had always wanted to do. I was sprawled in a paper storm, and had no idea where to start and what to do!
Cecile had a phone call with me and explained my options to me, and clearly knows her stuff!
I have had personalised instructions on how to change my name in professional and personal settings, and I don't think I could have managed this on my own.
Highly recommend!I am a doctor and after marriage I wanted to keep my professional name and married name separate. I also wanted to change my first name which I had always wanted to do. I was sprawled in a paper storm, and had no idea where to start and what to do!
Cecile had a phone call with me and explained my options to me, and clearly knows her stuff!
I have had personalised instructions on how to change my name in professional and personal settings, and I don't think I could have managed this on my own.
Highly recommend!NameSwitch's reply:
So thrilled to have been able to help you with your switch Tazeen! We are increasingly helping brides (and grooms) switch names their way - keeping a maiden name professionally is becoming a very popular choice which we affectionately refer to as the 'best of both'. Wishing you all the best as your next chapter unfolds. -
Quality of the service
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Natasha P. Sent on 16/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super Easy!
Super easy. I had a very positive experience
using the post service. Just signed things. As the cover letter, did my driving licence first so I have photo ID. Do use secure post office return envelope for the original marriage documents before sending them out!Super easy. I had a very positive experience
using the post service. Just signed things. As the cover letter, did my driving licence first so I have photo ID. Do use secure post office return envelope for the original marriage documents before sending them out!NameSwitch's reply:
Thank you so much for your kind review Natasha! We are thrilled that you found the service so helpful! -
Quality of the service
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Olivia M. Sent on 03/08/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Lifesaver!
Thank you to the lovely team - they are always on hand to help and answer questions, no matter how silly! I had the deed poll package and it's been a lifesaver having the steps outlined to me - so thank you nameswitch!Thank you to the lovely team - they are always on hand to help and answer questions, no matter how silly! I had the deed poll package and it's been a lifesaver having the steps outlined to me - so thank you nameswitch!NameSwitch's reply:
Our absolute pleasure Olivia to have been able to help you! We pride ourselves in providing the best possible experience for our customers and its always so lovely to receive feedback like this - made our day! All the best as your new chapter continues to unfold -
Quality of the service
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