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House Of Cavani Reviews

House Of Cavani

House Of Cavani

Birmingham, West Midlands
4.7 out of 5 rating, 19 reviews
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Reviews

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  • Quality of the service
    4.7 out of 5 rating
  • Response time
    4.6 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value for money
    4.7 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Badges

  • S
    Shaun Sent on 18/10/2026
    5 out of 5 rating
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    ⭐⭐⭐⭐⭐ 5 Stars – Absolutely Outstanding! Rob and the CAVANI Chester Team Are a Credit to the Company!

    Where do I even begin? After an appalling experience at another formalwear retailer in Chester (Groom), my partner, our wedding party and I walked into CAVANI feeling disappointed, upset and deflated.

    We are a same-sex couple getting married in December, and what should have been an exciting experience choosing our wedding suits had been completely soured by the attitude and treatment we received elsewhere.

    Then we met Rob at CAVANI Chester—and what an absolute superstar he is!

    Despite arriving unannounced, without an appointment, and with a wedding party of eight men, Rob and his colleagues welcomed us with open arms.

    From the very first moment, the difference was like night and day.

    Rob was exceptional. His professionalism, compassion, patience and genuine kindness were second to none. After hearing about our experience, he immediately put us at ease, reassured us and went above and beyond to make sure we were looked after.

    He never made us feel like an inconvenience, never rushed us and genuinely seemed delighted to help us prepare for our special day.

    This wasn’t just good customer service—it was customer service at its absolute finest!

    Rob listened, offered expert advice, understood exactly what we wanted and made the entire experience relaxed, enjoyable and genuinely memorable.

    Together, Rob and his fantastic colleagues accommodated our entire party, arranging three suit purchases and six hires with remarkable efficiency and professionalism.

    But what impressed us most wasn’t simply their knowledge or the quality of the suits—it was how they made us feel.

    As a same-sex couple, we were treated with genuine warmth, respect and enthusiasm. There was no awkwardness or judgement—just two grooms and their wedding party being made to feel special.

    After the experience we’d had earlier that day, that meant more than Rob will probably ever realise.

    We walked into CAVANI feeling upset and deflated. We walked out smiling, laughing and excited about our wedding again!

    That transformation was entirely down to Rob and his wonderful colleagues.

    I genuinely hope CAVANI’s directors and senior management read this review, because Rob deserves serious recognition. He is an absolute asset to the business and a shining example of outstanding customer service.

    People like Rob don’t just sell suits. They build trust, create lasting memories and make customers want to return.

    To Rob and everyone at CAVANI Chester, THANK YOU! You rescued what had been a truly awful day and turned it into one of the loveliest experiences of our wedding preparations.

    We cannot recommend CAVANI Chester highly enough. Fantastic quality, excellent choice, exceptional professionalism and, most importantly, genuinely wonderful people.

    If you’re looking for wedding suits in Chester, don’t waste your time going anywhere else. Go straight to CAVANI and ask for Rob!

    Rob, you’re an absolute legend, and we are so grateful!

    With heartfelt thanks from two very happy grooms-to-be! ❤️

    House Of Cavani's reply:

    What a lovely review! Thank you both for taking the time to write this. Choosing your wedding suits should be a happy part of the preparations, and we’re so pleased Rob and the Chester team helped you leave feeling excited about your day again.

    You and your wedding party deserved the time, care and welcome you received. Knowing how much that meant to you makes us proud of the people representing Cavani. We’ll make sure Rob and his colleagues see your words and know how much you’ve appreciated their help.

    Thank you for trusting us with your wedding suits. We wish you both a wonderful December wedding and every happiness together.
  • Laura
    Laura Sent on 21/05/2026
    4.8 out of 5 rating
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    Friendly and helpful staff, great range of suits.

    Very helpful in getting sizes to try on. Changing rooms were roomy and well lit. Good quality suits. Found his suit and brought on the day. Check website for prices as some things don't have prices in store/ you have to ask.
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  • Talia
    Talia Sent on 16/05/2026
    4 out of 5 rating
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      4 out of 5 rating
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      4 out of 5 rating

    Great Quality Suits

    Great quality suits! Were helpful when sorting tailoring. Helped to guide us into make a decision the the best combination of grooms suit and groomsmen suits

    House Of Cavani's reply:

    Thank you for the lovely review! We’re so pleased to hear you were happy with the quality of the suits and the service. It was a pleasure helping you find the perfect combination for both the groom and groomsmen. We wish you an amazing wedding day and all the best for the future!
  • Katie
    Katie Sent on 30/04/2026
    5 out of 5 rating
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    Amazing value for money

    Went in shop to try on a few suits, my husband found the perfect one, staff were friendly and gave recommendations

    Simply a beautiful suit

    House Of Cavani's reply:

    Thank you so much for your lovely review, Katie! We're delighted to hear your husband found the perfect suit for such a memorable occasion. We hope to see you both again soon, and congratulations!
  • Steph
    Steph Sent on 06/11/2025
    5 out of 5 rating
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    Groom Suit

    The team at House of Cavani Lincoln were absolutely amazing. Elliot spent time discussing suit choices and offering honest feedback to the groom on style and tailoring adjustments. Also receiving a woman’s perspective, Giselle, offered her perspective and assisted other people attending our wedding, getting the best looking suits and styles for all people we pointed in their direction. I would suggest anyone to this team.
  • Chelsea
    Chelsea Sent on 29/11/2024
    5 out of 5 rating
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    Amazing Suits!

    We looked everywhere for a tweed blend suit to match the country theme of our wedding, but also to match my Husbands preference. The sizing was amazing too and we could get bigger sizing in store that other shops don't stock. Perfect for broad, tall men!
  • S
    Sarah Sent on 13/08/2024
    5 out of 5 rating
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    5* Service

    We really can't recommend House of Cavani Chester enough. Great friendly and flexible service when picking suits. Staff were great and down to earth, no pressure from them. The quality of the suits were amazing and great value for money. Even with a slight last min hitch with shirt sizing a few days before they were straight in it and resolved the situation immediatly and made it all hassle free.
  • Zoe
    Zoe M. Sent on 30/07/2024
    5 out of 5 rating
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    The perfect fit!

    Having tried on a range of different suits it was difficult to know which one to choose. However, when I tried on the Cavani Caridi suit for the first time, I just knew that it had to be the one I would get married in. It fit as if it was tailored just for me without needing any major alterations. The finish is stylish and comfortable and really helped me and my groomsmen look the part on my wedding day.
    If you’re looking for a suit for your wedding day you have to give Cavani a try - you will not regret it!
  • D
    Daniel Sent on 28/05/2024
    5 out of 5 rating
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    Great Service

    Can’t thank Greg and his team enough for the great service in getting our wedding attire, made us feel relaxed, welcome and will definitely be using Cavani for future suits, not just for weddings!
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