Swagger & Swoon Reviews
Reviews
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Featured
Georgie Sent on 15/11/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely ties and great customer service
Exceptional customer service! When the sample ties didn’t match our bridesmaid dresses, George reached out proactively and helped us find the ideal colour. He also arranged a seamless return when we ordered the wrong size for the children’s ties and ensured the correct ones arrived before the wedding. We were genuinely impressed and would not have completed our order without his assistance. Would recommendSwagger & Swoon's reply:
You're most welcome Georgie, it was a pleasure to help make your wedding a special day and no problem at all to help out with the colour matching etc. A wonderful photo, we hope you both had the best day and wishing you all the best! - George -
Quality of the service
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Lisa Sent on 08/09/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super helpful and personal service
George was so brilliant to deal with. We had last minute orders to put in after our initial plans went awry with the boys' ties and cravats. Everything was received on time and great communication throughout.Swagger & Swoon's reply:
Thank you so much for your lovely feedback Lisa! Such a pleasure to help and we hope you had the most wonderful day! - George -
Quality of the service
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Hannah Sent on 14/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend fantastic service and range
Really great service and so much choice. Messaging service helps send you the link for exact items you need. Loved that our dogs could match the wedding party too!!Swagger & Swoon's reply:
Awh what a lovely photo Hannah! We hope you had the best day and we're so pleased to hear your furry friends could feature too! Everyone looks amazing and thanks so much for your lovely review :) -
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Kerry Sent on 09/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great ties, excellent customer service
Gorgeous ties the Swatch samples made sure we matched them perfectly. Excellent service and thanks for the emergency delivery for the missed tie!
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Quality of the service
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Maria Sent on 08/05/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing customer support! Great ties
We really struggled to find the right colour tie for our bridesmaids dresses but the customer support to help us find our perfect ties was some of the best I have ever experienced. Texts to check if I needed any help, additional swatches sent and help on the phone when we just couldn’t work out what the best option for us was. In the end we ordered lots of options and had no trouble returning the ones we didn’t go with.Swagger & Swoon's reply:
So pleased to hear we could help make the order process as smooth as possible! We were so pleased to help you get the right option for the wedding :) -
Quality of the service
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Ben Sent on 30/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
French Chateau
Great quality and service .. although I sadly lost mine later in the day .. but bought a replacement when I got backSwagger & Swoon's reply:
What absolutely beautiful photos Ben! Such a lovely venue! We're so pleased you had a great day :) All the best! - George -
Quality of the service
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Shannon Sent on 16/03/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing ties!
I ordered swatches from so many stores to find the right colour tie for my bridesmaid dresses and the only place that had the right colour was swagger & swoon! They were amazing right from the get go, kept in contact with me and made sure the order was perfect when delivered! They were truly amazing!Swagger & Swoon's reply:
Hi Shannon, thank you so much for your lovely review! We're so pleased that we could help with the right colour and hope you had the most wonderful day - you all certainly looked the part! - George -
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Robin Sent on 09/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect match!
We wanted some ties and pocket squares to match the bridesmaid's dresses for our wedding. The swatches arrived promptly and we quickly found the perfect match. We ordered ties and pocket squares for all the Groomsmen / family which were absolutely perfect. Thanks again! Would definitely recommend!Swagger & Swoon's reply:
We're so pleased we could help Robin, beautiful colour scheme! It looks like you had the most perfect day, thanks for choosing us to help make it special! All the best to you both! - George -
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Josh Sent on 02/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The very last minute tie situation..
As the groom I had one job to do.. get the ties. After much deliberation on what would go best with the suit, and ordering about 15 ties in the process. I settled on a fantastic "antique copper" tie from Swagger & Swoon. I then proceeded to order a following 3 ties & pocket squares for the groomsmen to complete the set. The ties are made to order and you get text updates throughout the process. They didn't have enough material at the time to fulfill the order in time for the wedding (my fault really!) but George from the S&S team offered to upgrade all 4 ties from polyester to silk - absolutely fantastic service. The ties arrived in time and I honestly couldn't be more pleased with how well the suit tie combination worked.
But for me the step up beyond all other levels came next... I actually bought the suits from a different supplier before I ever even knew about Swagger&Swoon. The jacket pockets were tact shut, to help preserve the shape of the jacket etc. Not being an everyday suit kind of guy, this was all new to me. I noticed on the S&S website that they also sold the House of Cavani Thomas suit. I asked George in a last minute email what to do with the suit pocket, to which he replied at 07:13am! With a full instructional web page on what to do next.. absolute Hero!
To top it off he sent a lovely text message wishing me the best of luck with the upcoming wedding day. All this is just ins't the service you'd expect of the purchase of a few ties. A true credit to the industry! Thanks again - JoshSwagger & Swoon's reply:
Thank you so so much for your lovely review Josh! It was a pleasure to help and we're so pleased we could help make your special day perfect! All the best! - George -
Quality of the service
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K Wilson Sent on 12/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service
There wasn't enough material left on a discontinued line for a runner, a hankerchief and two ties but George immediately got back to us and asked for a photo of the groom's waistcoat and sent us half a dozen other swatches so we could find another match. A text wishing us a Happy Wedding Day was a lovely touch.Swagger & Swoon's reply:
I'm so pleased we were able to help you match that beautiful purple colour! We hope you had a wonderful day - you both certainly looked the part! Congratulations to you both :) - George -
Quality of the service
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