Swagger & Swoon Reviews
Reviews
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Badges
-
Featured
Georgie Sent on 15/11/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lovely ties and great customer service
Exceptional customer service! When the sample ties didn’t match our bridesmaid dresses, George reached out proactively and helped us find the ideal colour. He also arranged a seamless return when we ordered the wrong size for the children’s ties and ensured the correct ones arrived before the wedding. We were genuinely impressed and would not have completed our order without his assistance. Would recommendSwagger & Swoon's reply:
You're most welcome Georgie, it was a pleasure to help make your wedding a special day and no problem at all to help out with the colour matching etc. A wonderful photo, we hope you both had the best day and wishing you all the best! - George -
Quality of the service
-
Rebecca Sent on 02/10/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Outstanding
Absolutely fantastic service and matched our colour theme perfectly… customer service was amazing and helped with the different sizes needed… also loved the personalised touches in messages through the process… outstanding!!Swagger & Swoon's reply:
That's so kind! Thank you so much for your lovely feedback Rebecca! Everyone looks absolutely stunning! We hope you had the most wonderful day :) - George -
Quality of the service
-
Georgia Sent on 22/09/20265 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
11/10 - Perfect!
Absolutely amazing service from start to finish! The ties and pocket squares were fantastic quality, and the whole experience was made so easy thanks to how accommodating and friendly George was.
I wasn’t sure which colour would work best, so George kindly sent me samples to help me decide, which was incredibly helpful. He was always so friendly and responded to messages really quickly, and the shipping was amazingly fast too.
What really stood out was the personal touch. George remembered our wedding date and messaged us the day before to wish us luck, which was such a lovely gesture. He even checked in with us after the wedding to make sure everything had gone well. It genuinely felt like he cared about our special day rather than just making a sale.
I couldn’t recommend George and the team enough! Fantastic products, brilliant customer service, incredibly quick delivery, and such lovely people to deal with. I would 100% use them again! -
Quality of the service
-
Mike Sent on 18/09/20265 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great range of products and colour ways
Great range of products and colour ways so we could match our accessory colours to our overall theme and even to the decor of our venue. It was these fine details that made the day even more special and memorable. Highly recommended. Thank youSwagger & Swoon's reply:
I'm so pleased we could be a part of making your wedding day special and memorable! Thank you so much for your lovely feedback! - George -
Quality of the service
-
Lisa Sent on 08/09/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Super helpful and personal service
George was so brilliant to deal with. We had last minute orders to put in after our initial plans went awry with the boys' ties and cravats. Everything was received on time and great communication throughout.Swagger & Swoon's reply:
Thank you so much for your lovely feedback Lisa! Such a pleasure to help and we hope you had the most wonderful day! - George -
Quality of the service
-
Hannah Sent on 14/08/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommend fantastic service and range
Really great service and so much choice. Messaging service helps send you the link for exact items you need. Loved that our dogs could match the wedding party too!!Swagger & Swoon's reply:
Awh what a lovely photo Hannah! We hope you had the best day and we're so pleased to hear your furry friends could feature too! Everyone looks amazing and thanks so much for your lovely review :) -
Quality of the service
-
Kerry Sent on 09/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great ties, excellent customer service
Gorgeous ties the Swatch samples made sure we matched them perfectly. Excellent service and thanks for the emergency delivery for the missed tie!
-
Quality of the service
-
Maria Sent on 08/05/20265 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing customer support! Great ties
We really struggled to find the right colour tie for our bridesmaids dresses but the customer support to help us find our perfect ties was some of the best I have ever experienced. Texts to check if I needed any help, additional swatches sent and help on the phone when we just couldn’t work out what the best option for us was. In the end we ordered lots of options and had no trouble returning the ones we didn’t go with.Swagger & Swoon's reply:
So pleased to hear we could help make the order process as smooth as possible! We were so pleased to help you get the right option for the wedding :) -
Quality of the service
-
Ben Sent on 30/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
French Chateau
Great quality and service .. although I sadly lost mine later in the day .. but bought a replacement when I got backSwagger & Swoon's reply:
What absolutely beautiful photos Ben! Such a lovely venue! We're so pleased you had a great day :) All the best! - George -
Quality of the service
-
Shannon Sent on 16/03/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing ties!
I ordered swatches from so many stores to find the right colour tie for my bridesmaid dresses and the only place that had the right colour was swagger & swoon! They were amazing right from the get go, kept in contact with me and made sure the order was perfect when delivered! They were truly amazing!Swagger & Swoon's reply:
Hi Shannon, thank you so much for your lovely review! We're so pleased that we could help with the right colour and hope you had the most wonderful day - you all certainly looked the part! - George -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?