I don’t normally write reviews, but I feel compelled to share our experience — especially considering the amount of time, money, and trust we invested into what was supposed to be one of the most important days of our lives.
During the months leading up to the wedding, we were in constant communication with Angela. To her credit, she was initially responsive and seemed committed to helping us create our vision. However, after our food tasting (which was disappointing), we had several conversations about adjusting the menu. Unfortunately, despite those discussions, nothing we agreed upon was properly executed on the day.
What truly compels me to write this review is Angela’s unprofessional behavior after the wedding. She has completely stopped responding to our emails — even though the venue still owes us money, and she was supposed to be the liaison. That is, after all, what she was paid for.
A Series of Disappointments
Some smaller issues wouldn’t have been a big deal on their own — but they became a theme for the evening. For instance:
My bouquet was beautiful but not what I ordered (I asked for calla lilies, not embedded with roses).
The wedding welcome sign was wrong, supposed to be wooden white but was instead a mirror sign.
The table signage couldn’t even stand up.
The glow sticks we provided weren’t put out at all — we found them in a bag after the event.
When you’re paying a planner to ensure things go smoothly, these details matter — and we felt let down at every turn.
Food & Dinner Service: Embarrassing
The dinner service was, quite frankly, a disaster.
No one from Angela’s team or the venue seemed to be in charge. When we tried to find someone to resolve the issue, we had to send my partner away from his own wedding dinner to track someone down.
People did not receive what was preordered, and had to wait long periods of time for drinks and water.
We had planned for different-colored name tags to help staff identify meal choices easily, but this system was ignored, resulting in confusion and delays. Even sauces for the meals were served 20 minutes after the plates, sometimes to the wrong people — or not at all.
Communication & Accountability: Nonexistent
Despite countless pre-wedding conversations, almost nothing we discussed was delivered. And what’s worse, there was zero accountability.
Here are just a few examples:
Our cake knife set and champagne glasses (worth over €200) went missing and we were basically told to “bring the matter to a close” — as if we’re just supposed to eat the loss. According to Angela she left the set in the box and left it on the ground never to be seen again, and when we tried to reach out to her she wouldn't reply and when she did, her answer was for us to move on. I don't understand how anyone would think it's a good idea to leave champagne glasses on the ground where it could be kicked by anyone, especially since it was dark, and the absolute refusal from Angela to take any type of ownership is extremely disappointing. According to the venue, Angela was the last person who had the items and the only person shown in the CCTV cameras having the items that so mysteriously vanished.
No one informed us when the cake was cut, and we had to go looking for it.
We were repeatedly met with indifference by Angela, as if we should just accept that we didn’t get what we paid for.
Angela’s refusal to accept responsibility — even to acknowledge that mistakes were made — is what truly shocks me. It’s not just the lack of service. It’s the lack of integrity.
Final Thoughts
If one or two things had gone wrong, we would’ve been understanding. But what we experienced was a pattern of negligence, poor communication, broken promises, and a total lack of professionalism — before, during, and especially after the event.
Angela and her team have refused to reply to follow-up messages, even though there are still unresolved issues with the venue and missing items.
At the end of the day, the venue showed the accountability that Angela lacks by calling us and trying the set things right. They have also tried to call Angela but she refuses to reply to them as well.
My advice to future couples:
Do not pay everything upfront.
Keep in mind that once she has your money, you become a one-time customer — and if something goes wrong, you’ll be on your own.
If you're relying on her to manage the venue or advocate for you post-wedding, don’t. That’s not how she makes her money — and it shows.
This was supposed to be one of the happiest days of our lives, and instead, it was filled with stress, miscommunication, and disappointment. I wouldn’t wish this experience on anyone.

"Hiring Angela as our wedding planner for the day of the wedding was one of the best decisions we made. She did a ton of work and helped getting all our vague ideas into concrete plans. She contacted all our suppliers that we had prearranged and saved us from so many hassles that we didn't even know existed. For example, she found out that our venue was double booked, that our caterer went out of business etc. She was right there helping with alternatives and giving suggestions. On the day of the wedding she was also always at the right spot preparing the things that had to be done without us even telling her beforehand. I would highly recommend her as your wedding planner. On top of that she is also just super lovely and easy to talk to"

"Angela, thank you, my family and friends are still talking about it".

You are an amazing Wedding Planner – I can’t thank you enough. You seemed to totally understand what we wanted and delivered. I will never forget that day for the rest of my life.

We had the most fantastic holiday and the wedding was exactly as I hoped it would be. You managed to get it spot on.

The flowers were beautiful, the cake was absolutely amazing – it looked exactly as I had asked for and beautifully made – AMAZING. The Guitarist was brilliant, he had a fab sense of humour and seemed to understand us all and knew exactly what we wanted. The Celebrant was fantastic and understood what we wanted from the day and delivered the ceremony brilliantly. The venue was a beautiful venue, stunning. The food was lovely – everyone commented on it. Thank you!

Thank you for everything you have done for us for our wedding, adding you to our planning was the single best decision!