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Weddings

Sians Special Occasions Reviews

Sians Special Occasions

Sians Special Occasions

Cannock, Staffordshire
4.9 out of 5 rating, 17 reviews
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Reviews

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  • Quality of the service
    4.8 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

  • J
    Jennifer Sent on 22/10/2026
    5 out of 5 rating
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    • Value for money
      5 out of 5 rating
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      5 out of 5 rating

    Great sweet cart!

    Contacted Sians Special Occasions for a sweetcart for our wedding. They were responsive, made ordering and booking super easy, and delivered a great selection of sweets on a beautiful cart on the day for a very reasonable price! Thank you very much ♥️

    Sians Special Occasions's reply:

    Thank you both for choosing us for your special day , we hope you had an amazing day , thank you both for choosing us ,
  • A
    Adam Sent on 14/10/2026
    5 out of 5 rating
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    Everything we could have hoped for and more

    Sian’s special occasions provided the decor for our lovely wedding on the 10th October. From the get go me and my wife got on really well with Sian and Ian, they were both so approachable and always answered every question we had. They have a wide variety of decorations and will go out of their way to help you. They have a wonderful showroom and when you talk to them you get the feeling like they know what they’re talking about. We can’t reccomend them enough.

    Sians Special Occasions's reply:

    Hank you both so much for your kind words it was an absolute pleasure you wishing you both all the happiness in the future
  • C
    Carl Sent on 06/10/2026
    5 out of 5 rating
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      5 out of 5 rating

    Lilleshall house & Gardens, our wedding day 😊

    Myself and now my husband searched everywhere for a venue dresser and found this business on Hitched, we decided to use Sian’s Special Occasions for our special day, they did an absolutely brilliant job, we had full venue dressing, including Aisle decor and styling, and full dressing for our wedding breakfast, the finished results was breathtaking! All of our guests commented how beautiful it looked.
    I would highly recommend this company.

    Sians Special Occasions's reply:

    Thank you both so much it was a pleasure working with you both we wish you all the happiness in the future
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  • Frederick
    Frederick Sent on 25/09/2026
    3.6 out of 5 rating
    • Quality of the service
      2 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value for money
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Disappointing Deposit Deduction and Poor Communication

    Initially, communication with Sian was very good, and the team was welcoming when we visited their warehouse. However, our experience became disappointing.

    The welcome sign supplied for our event had my name spelt incorrectly, which I chose to overlook. We had also paid a refundable £150 deposit and were told deductions would only be made if anything was damaged or went missing, which seemed fair.

    After the event, we were informed that £45 would be deducted for cleaning stains from the carpet. This was surprising, as a carpet used at an event will naturally be walked on and should normally be cleaned between customers.

    They claimed they had instructed a member of the hotel staff to ask us to remove the carpet during the reception. However, Sian had our contact details and could have contacted us directly. When I asked for the staff member’s name, they were unable to provide it.

    It therefore feels as though we have been charged for routine carpet cleaning rather than any confirmed damage. This has left us extremely disappointed, particularly after such a positive start. Based on our experience, I would advise customers to be cautious and obtain written clarification about exactly what the refundable deposit can be used for.

    Sians Special Occasions's reply:

    Thank you for your review an aisle carpet is used for the ceremony and ceremony only not to be eaten on and danced on for the whole event this was never discussed with us and was a brand new carpet only used once prior to you day , it was extremely dirty with food and stains as per pics sent to you , this had to be professionally cleaned as due to all the stains this was out for another wedding a few days after yours , as for the welcome sign we just copied and pasted the names for the welcome sign , we both hope you had a great day
  • Sarah
    Sarah Sent on 26/07/2026
    5 out of 5 rating
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    • Value for money
      5 out of 5 rating
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      5 out of 5 rating

    Absolutely beautiful venue dressing and fantastic to work with.

    We used Sian and Ian to style and dress our wedding venue, and it was one of the best decisions we made, and we can't thank them enough! We wanted a theme that felt deeply magical and a little bit fantasy, using a black and ivory colour scheme. They executed it perfectly and completely transformed the space into something enchanting, seeing it on the day took our breath away. What made the experience even better was how brilliant they were with communication. We messaged them with questions and various things, and they were always quick to answer and nothing was too much for them. They are extremely professional, creative, and easy to work with, and genuinely care about your day.
    Thank you, Sian and Ian, for making our special day look so beautiful! We will update the review with photos when we have them 😊💖

    Sians Special Occasions's reply:

    Thanks both for your lovely review it was a pleasure being a part of your special day thanks for trusting us and we wish you a long and happy marriage x
  • C
    Claire Sent on 06/07/2026
    5 out of 5 rating
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    amazing company

    we found this company when ours cancelled on us and we are so glad we went with sians special occasions! even better than the company we was origianlly going for. done our church and venue to perfection and just how we wanted our day. we can not thankyou enough honestly. highly recommened this company, also you see what your actually getting and how your day will look. thanks again from the bottom of our hearts. This is one of the most important things about your day! how it LOOKS, also they have so muh selection. xx claire & joe (coton house farm) 02.07.26 xxx

    Sians Special Occasions's reply:

    Thank you both for your kind words , we are so glad you were happy with everything and you had an amazing day thank you again for choosing us to be part of your special day x
  • HappyGreenStationery579
    Happygreenstationery579 Sent on 21/02/2026
    5 out of 5 rating
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    Mr & Mrs Causer

    Sian and her husband was absolutely brilliant from start to finish. Myself and my husband had no idea what we wanted and they were both brilliant at showing us around the showroom and helping us piece everything together. The room looked absolutely beautiful and wish we could do it all again.

    Sians Special Occasions's reply:

    Thank you both wishing you all the happiness in the world thanks for choosing us to be part of your special day
  • Sofia
    Sofia Sent on 22/01/2026
    5 out of 5 rating
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    Angels drop from heaven

    Amazing! They were an incredible, flexible couple with the most wonderful human touch. They were a breeze to work with and they provide a solution every single time. They are 10000% recommended for people with small and large budgets definitely they are the decorators of your dream wedding.
  • R
    Rebecca Sent on 21/01/2026
    5 out of 5 rating
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    Perfect wedding decor

    Sian and Ian were very helpful and answered any questions I had they were lovely. The wedding decor on the day was perfect everything that I wanted and I didn’t need to have a package I could pick and choose what I would like. We can’t thank them enough for the lovely job they did on the day. I would highly recommend!
  • V
    Victoria Sent on 21/01/2026
    5 out of 5 rating
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    Amazing thank you

    What can I say Sian and her husband transformed our venue , the moment we walked in I was lost for words they did an incredible job and I would 100% recommend these to all my family and friends , well worth the money , they also have a large showroom which is very good as you can go have a look at all your decor , thank you both so much for making our day so special
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