The Sundae Cycle - Ice Cream Reviews

Reviews
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges






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Ellena Sent on 27/05/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fantastic supplier
We had The Sundae Cycle provide an ice cream bar at our recent wedding at Mulberry House, and they were absolutely fantastic! From the very beginning, their communication was brilliant—so easy to work with and incredibly accommodating with all of our requests.
On the day, everything was set up beautifully and ran so smoothly, it added such a fun and unique touch to our celebration. The ice cream itself was absolutely delicious—our guests loved it, and it went down a treat!
We’re so glad we chose The Sundae Cycle—they were a joy to have as part of our special day, and we can’t recommend them highly enough!We had The Sundae Cycle provide an ice cream bar at our recent wedding at Mulberry House, and they were absolutely fantastic! From the very beginning, their communication was brilliant—so easy to work with and incredibly accommodating with all of our requests.
On the day, everything was set up beautifully and ran so smoothly, it added such a fun and unique touch to our celebration. The ice cream itself was absolutely delicious—our guests loved it, and it went down a treat!
We’re so glad we chose The Sundae Cycle—they were a joy to have as part of our special day, and we can’t recommend them highly enough!The Sundae Cycle - Ice Cream's reply:
Thank you so much for your kind and thoughtful review! It truly means the world to us that you chose us to be a part of your big day at Mulberry House, and what an incredible day it was! 💍✨
From our very first chat to the final scoop, it was an absolute pleasure working with you. We're so thrilled to hear that the ice cream bar added a fun and memorable touch to your celebration and that your guests enjoyed it just as much as we enjoyed serving it.
A huge congratulations to you both, we’re wishing you all the love, laughter, and happiness in this exciting new chapter together.
Thank you again for booking with us and letting us be a small part of your big day! -
Quality of the service
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Lyndsey Sent on 03/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing!! Highly recommended
We cannot say enough wonderful things about Jess and her lovely icecream cart! From the amazing customer service (Jess is lovely) to the delicious icecream, the cart was a real hit at our wedding! We also opted to have the personalised wafers which our guests loved!
Highly recommendWe cannot say enough wonderful things about Jess and her lovely icecream cart! From the amazing customer service (Jess is lovely) to the delicious icecream, the cart was a real hit at our wedding! We also opted to have the personalised wafers which our guests loved!
Highly recommend -
Quality of the service
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Chelsea Sent on 29/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The most delicious Ice Cream!
Our guests were blown away by the flavour options and taste of the ice cream. It was an amazing option for our dessert as it meant our guests could mingle and chat whilst eating! Several people went back for seconds (and thirds!).
Jess offered us a tasting session which was a great addition to help us choose our flavours (this was very hard as they were all so yummy!)
Thank you so much Jess, when we have another event we will absolutely be in touch!Our guests were blown away by the flavour options and taste of the ice cream. It was an amazing option for our dessert as it meant our guests could mingle and chat whilst eating! Several people went back for seconds (and thirds!).
Jess offered us a tasting session which was a great addition to help us choose our flavours (this was very hard as they were all so yummy!)
Thank you so much Jess, when we have another event we will absolutely be in touch!The Sundae Cycle - Ice Cream's reply:
Hi Chelsea,
Thank you so much for your wonderful review – it’s made my day! 🥰 It was such a pleasure to be part of your special day and to work with you both leading up to the wedding. I loved having the chance to sit down with you for your tasting session and getting to know you – it’s always so nice to share that moment before the big day!
I’m so glad your guests enjoyed the ice cream (seconds and thirds are always encouraged! 🍦) and that it added something special to your celebration. Your kind words mean so much, and I’ll treasure being part of such a beautiful day surrounded by such lovely people.
Wishing you and Matt every happiness as you begin this next exciting chapter together. If there’s ever another event on the horizon, you know where we are – we’d love to see you again! 💕
Best wishes,
Jess x -
Quality of the service
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Victoria Sent on 21/08/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect and loved
Such a fabulous addition to our canapés and cocktails, especially with the adults ! They even went the extra mile and translated the menu into two languages !Such a fabulous addition to our canapés and cocktails, especially with the adults ! They even went the extra mile and translated the menu into two languages ! -
Quality of the service
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Brid Sent on 04/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cherry on top
I can not recommend Sundae Cycle enough. This company is the best thing that anyone can have for a summer wedding. We booked Hattie for the wedding and the best part for me was being able to get into Hattie and serve icecream - this caused a number of eye rolls from my mum. All the guest loved this idea and our niece and nephews enjoyed it so much they went back for moreI can not recommend Sundae Cycle enough. This company is the best thing that anyone can have for a summer wedding. We booked Hattie for the wedding and the best part for me was being able to get into Hattie and serve icecream - this caused a number of eye rolls from my mum. All the guest loved this idea and our niece and nephews enjoyed it so much they went back for more -
Quality of the service
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Lauren Sent on 11/08/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing!!!!
Couldn’t recommend enough. Everyone loved the ice cream and the staff were very friendly. So happy we hired them instead of having a cakeCouldn’t recommend enough. Everyone loved the ice cream and the staff were very friendly. So happy we hired them instead of having a cake -
Quality of the service
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Claire Sent on 22/05/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fantastic - definitely book them for your big day!
I contacted The Sundae Cycle with not a lot of notice hoping to book them for our wedding. I was over the moon when they could fit us in! This was such a lovely extra to include on our day, ice cream on the lawn was fabulous. They are very generous and allowed us to have 6 flavours, including vegan options so everyone was catered for! The guests loved it and so did we, and there was plenty for everyone with some people trying all the flavours. Thank you so much!I contacted The Sundae Cycle with not a lot of notice hoping to book them for our wedding. I was over the moon when they could fit us in! This was such a lovely extra to include on our day, ice cream on the lawn was fabulous. They are very generous and allowed us to have 6 flavours, including vegan options so everyone was catered for! The guests loved it and so did we, and there was plenty for everyone with some people trying all the flavours. Thank you so much!The Sundae Cycle - Ice Cream's reply:
Aw thankyou so much for your lovely review Claire!
It was such a pleasure to be with you on such a stunning day and speaking with all of your guests.
I hope you had a wonderful day and I'm so pleased you found us.
Wishing you every happiness and thankyou again for booking with us.
Jess -
Quality of the service
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Sarah Sent on 24/01/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding on the hottest day of the year
We hired The sundae cycle for our September wedding as my husband and I love getting an ice cream. We thought it would be between 16-20 degrees on the day and then it turned out to be 32 degrees and the hottest day of the year so ice cream in the evening was really well received by everyone. We could pick six flavours from a large selection so there was something for everyone. So many lovely comments about the ice cream too. We contacted The sundae cycle around 18months before the wedding as we were not getting a response from a different ice cream supplier and we had seen some friends on social media having an ice cream from The sundae cycle at a fair of some kind so thought I would just inquire about their service, turned out as one of the best choices we made and was a highlight of our day. A much needed cool treat as the sun set on the hottest day of the year.We hired The sundae cycle for our September wedding as my husband and I love getting an ice cream. We thought it would be between 16-20 degrees on the day and then it turned out to be 32 degrees and the hottest day of the year so ice cream in the evening was really well received by everyone. We could pick six flavours from a large selection so there was something for everyone. So many lovely comments about the ice cream too. We contacted The sundae cycle around 18months before the wedding as we were not getting a response from a different ice cream supplier and we had seen some friends on social media having an ice cream from The sundae cycle at a fair of some kind so thought I would just inquire about their service, turned out as one of the best choices we made and was a highlight of our day. A much needed cool treat as the sun set on the hottest day of the year.The Sundae Cycle - Ice Cream's reply:
Thank you so much for sharing your experience with us from your September wedding Sarah! 🍦💍
We're thrilled that our ice cream added a delicious touch to your celebration, especially on what turned out to be the hottest day of the year at a sizzling 32 degrees!
It's also wonderful to hear that our selection of flavours catered to everyone's taste buds. We believe in offering variety, and we're delighted it resonated so well with you and your guests.
Sending you our warmest wishes and hoping your journey ahead is filled with sweet moments!
Best wishes
Jess & The Sundae Cycle Team 🚲🍦 -
Quality of the service
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Ben C. Sent on 27/01/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing in every aspect!
Jess / Hetty the Ive Cream fan were absolutely amazing for my wedding in August! Adults & children kept coming back for more and had several guests say it was the best ice cream they’ve ever had :) Hetty is absolutely stunning and if fitted with our wedding venue soooooo well. Cannot recommend them highly enough :) Amazing ice cream and perfect service!Jess / Hetty the Ive Cream fan were absolutely amazing for my wedding in August! Adults & children kept coming back for more and had several guests say it was the best ice cream they’ve ever had :) Hetty is absolutely stunning and if fitted with our wedding venue soooooo well. Cannot recommend them highly enough :) Amazing ice cream and perfect service!The Sundae Cycle - Ice Cream's reply:
Thankyou so much Ben, what an absolutely fab day it was too and it was a joy to be a part of it and meet all of your guests.
Yes, we definitely had some repeat visits from both little and 'big' kids alike, it was so good to see them coming back for more.
I completely agree, the setting was perfect and so pleased you had a magical day.
Wishing you both all the best and hope to see you again soon! 🍦 -
Quality of the service
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Joanne Sent on 24/01/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Ice Cream Delight
We had the Sundae Cycle for our wedding last year.
Both my husband and I love Ice Cream and was something we thought would be nice for the guests as well while our photo's were being done.
I had no idea just how well it would go down and how much they would continue to talk about it after our wedding day.
We were really lucky with the wedding so Jess set up outside on the lawn near where we were doing our photo's and it meant everyone was loitering close so we got through our photo's quicker than the photographer thought along with having some really fun photo's with the bike and the Ice Cream.
She couldn't have been easier to organise with, speaking to the venue and ensuring that we were happy and had the flavours that we wanted.
We didn't even realise she had arrived on the day it was so smooth and she served nonstop until we went indoors with a smile the whole time (even when the kids went back for what I can only assume was the 6th time!!)
I would absolutely recommend having Jess at your wedding, it was a brilliant extra that the guests would not stop talking about!
Thankyou so much for making our day even more special!
We had the Sundae Cycle for our wedding last year.
Both my husband and I love Ice Cream and was something we thought would be nice for the guests as well while our photo's were being done.
I had no idea just how well it would go down and how much they would continue to talk about it after our wedding day.
We were really lucky with the wedding so Jess set up outside on the lawn near where we were doing our photo's and it meant everyone was loitering close so we got through our photo's quicker than the photographer thought along with having some really fun photo's with the bike and the Ice Cream.
She couldn't have been easier to organise with, speaking to the venue and ensuring that we were happy and had the flavours that we wanted.
We didn't even realise she had arrived on the day it was so smooth and she served nonstop until we went indoors with a smile the whole time (even when the kids went back for what I can only assume was the 6th time!!)
I would absolutely recommend having Jess at your wedding, it was a brilliant extra that the guests would not stop talking about!
Thankyou so much for making our day even more special!
The Sundae Cycle - Ice Cream's reply:
Joanne, thankyou so much for taking the time to write a truly lovely review.
What a May Day it was hey! It was certainly a scorcher and your guests definitely kept me busy which was amazing! I had some repeat orders down to a tee by the end of service 😂
The whole set up on the day was stunning and it was an honour to be a part of it all, you are so welcome.
I wish you both the very best and it was a pleasure to meet you all.
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Quality of the service
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